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Enterprise software that enhances the value of VoIP Confidentia Unifying IP Communication LiteScape SDK

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Page 1: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

Unifying IP Communication

LiteScape SDK

Page 2: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape Software Development Kit (SDK) Customize applications for

IP phones and/or PCs Supports basic

communication (dialing, intercom) and complex (multi-media interactive broadcasting, collaboration)

Leverage various data sources: CRM, directory servers, custom databases

Presence support for IM servers and phones

RCC support Extensible to various identity

management, authentication devices and CRM systems

Multi-platform support: Cisco, Avaya, Asterisk, Polycom

MobilityOnCast Client

Integration Library

PresenceIntegration

DirectoryIntegration

OnCast Services

CollaborationIntegration

IP-PBXIntegration

IP Devices

Your client application Your phone application

LiteScape SDK

Page 3: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape Platform & applications

LiteScape Software Development Kit

Client/desktop solutions

Multi-modal Platformcapabilities

LiteScape SDK

Secure Profile Management

OnCast Client IntegrationLibrary (OCC-IL)

OnCast SDK

SPM SDK

LiteScape SDK is comprised of three main components:

OnCast Client integration Library

OnCast platform Software Integration Kit

SPM Integration Kit

Page 4: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape OnCast Client Library Integration

OCC Integration Library (OCC-IL): Global directory integration

including reverse directory lookup for calls

Multi-modal broadcast capabilities to/from many devices

Remote call control, Presence integration with IP-PBX & phones

Access to enterprise infrastructure (directories, security, CRM)

Full featured Client Simulator cuts development time dramatically

Drag-& drop development environment

Elaborate open-source reference implementations and documentation

Page 5: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape SDK: Uniques

Support for multiple data sources (MS, non-MS, custom SQL) Supports .NET Leverages existing IP-PBX for capabilities Add-on capabilities

Multimedia broadcasting (image, text-to-speech) 3rd party invoked broadcasting (eg, RSS) CRM integration Integration with IP phone or PC application Collaboration integration on IP phone Vertical apps

Page 6: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

Sample: OnCast Client: an OCC-IL consumer

Click & Dial Click & Broadcast Click & Conference Click & WebEx Works within browser,

MS Outlook, Lotus or standalone client

Page 7: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

OnCast SDK

Platform integration Kit: Multi-site & Global directory

integration including reverse directory lookup for calls

Multi-modal broadcast template and service creation

Remote call control, Presence integration with IP-PBX & phones

Policy & session management Personalization services Full featured Client Simulator cuts

development time dramatically Web-Services, socket, SIP and

native libraries available for integration and unit testing

Page 8: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

OnCast SDK

OnCastCILWebService Authenticate OnCast Client Invoke OnCast services on PC

OnCastDirectoryConnectionWebService Get users and groups from directory servers Authenticate OnCast Phone

OnCastWebService Invoke features:

• Dialing

• Broadcasting

• Conferencing

• WebEx

OnCastPolicyService Check access policy

Page 9: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape Unified Directory integration

Salesforce.com(GAL)

OCD UI

PredictiveSearch

SQLServer

MS Exchange(GAL, PAB)

MS Access(PAB)

ADSI Connection LDAP Connection

OCD Directory Connection Library

MAPI Connector (Windows Service)

TCP/IP

Proxy

W.S.

Proxy Connection

LDAP ServerOpenLDAP, DCD

ADSI ServerMSAD, MSADAM

ADSI LDAP

salesforce.com(GAL) Exchange Dir Server

(GAL, PAB)

MS Access(PAB)

SQL SQLMAPI

Proxy Connection

Platform integration Kit: Multi-site & Global directory integration including reverse directory lookup from corporate, personal and hosted directory content

Support for popular directory services:

Query, insert, authenticate

Readily extensible to new directory servers and identity management systems

Page 10: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

Sample Platform integration: SIP gateway

MAP SIP gateway functionality can be used in multiple ways:

Turn-key integration with existing 3rd party SIP/SIP-CSTA

clients

• Such as Microsoft Office Communicator

End-to-end solution

• Offered by OnCast Client

Integration by 3rd party applications using:

• 3rd party application MAP Server SDK

• 3rd party application OnCast Client Integration Library MAP

Server SDK

Page 11: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

Sample: MAP enables 3rd party RCC – Deflect Call

Incoming call to IP phone On incoming MS OC call alert, select from pre-

configured phone numbers to forward call to Cisco phone stops ringing Call is dynamically routed to selected phone

number Selected phone number (e.g., Mobile) starts

ringing User may answer it

Use Cases When User is working for short period of

time in new location with IP phone (e.g., conference room)

When User is working remotely and uses a non-IP device (e.g., mobile phone, hotel phone)

Page 12: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape SPM Integration Kit

SPM integration Kit Multi-factor authentication

supported: RFID, Magnetic, Biometrics and password based (smart-card upcoming)

User Device Application pairing

Identity management integration with various systems and repositories

Enterprise, cross cluster Extension mobility support

Multiple open-source reference implementation applications and elaborate documentation available

Web-services based integration Customizable templates

Page 13: Enterprise software that enhances the value of VoIP Confidential Unifying IP Communication LiteScape SDK

Enterprise software that enhances the value of VoIP Confidential

LiteScape Sample Time Card Application

Bundled and documented with SPM Integration Kit

Web service integration with existing time management applications Check in Check out Change jobs Get status

Phone interface available and customizable

Optional integration with LiteScape SPAR

3rd party devices and applications supported