enservio the contents company

Valuation Service

Field InventoryServices

Contents inventory creation made easy. Field Inventory Specialists coordinate with the insured to arrange on-site visits and work as your eyes and ears on the site. The Field Inventory Specialists are trained and certified in Enservio’s proprietary process which allows them to quickly and accurately inventory items and to detect fraud. The team is geographically dispersed resulting in coverage nationwide. Our specialists excel in forensic reconstruction and public adjuster reconciliation of the loss.

Handle high-value and unique items with confidence. EnservioSelect offers high-touch customer service for high net-worth claimants and removes the uncertainty of handling unique, high-cost items on your Main Street claims. Through an in-house team of designers, specialists, certified appraisers and a network of specialty category experts including Antiques Road-show appraisers, EnservioSelect brings experience and expertise to valuations of everything from rare art pieces to odd pop culture collectibles.

Spend less time on the tedious task of researching item prices. Our patented, proprietary TrueLKQ technology finds the exact match for each inventoried item by quickly accessing real-time prices for millions of products from thousands of sources. Our professional valuation team compiles all of the matches and provides you with a complete Contents Valuation Report (CVR) delivered in an active spreadsheet (see following page). This report applies depreciation, state, county and local taxes, enforces sublimits and contains a hyperlink to each match. We offer quick turnaround times ranging from just 1-2 business days for small claims to 5-10 days for large claims (1,001+ lines) to help you close your claims fast. The high volume of contents data we process also allows us to provide

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Corporate Overview

Enservio, the Contents Company , is the leading provider of contents inventory creation and valuation services and technologies.

Enservio’s focus is on providing comprehensive contents solutions for property carriers and their policyholders. Eleven of the Top 15 carriers utilize Enservio to deliver the highest levels of customer service, timeliness, and accuracy.

Enservio Delivers

Enservio, Inc. Email: ecp@enservio.com

Phone: 888.567.7557

Fax: 877.776.7567

ECP Support:

888.813.8233

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Incredible Convenience

Faster Claim Settlement

Consistent, Quality Contents Claim Handling

Increased Accuracy

Improved Customer Satisfaction

Personal Property Claims Services

Concierge-levelService

Enservio’s unparalleled contents expertise can meet your organization-speci�c or claim-speci�c needs.

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Enservio16 Tech CircleNatick, MA 01760www.enservio.com

Email: ecp@enservio.comPhone: 888.567.7557

Fax: 877.776.7567ECP Help Desk: 888.813.8233

Contents Valuation Report: TrueLKQ Match Example

Enservio’s valuation team uses the Enservio Contents Platform to quickly and accurately turn handwritten/typed lists or voice recordings into the �nal Contents Valuation Report below.

You submit: Initial Inventory

You receive: Final Contents Valuation Report (excerpts below)

LKQ Supporting Information - featuring hyperlinks to each matched itemPROPERTY ITEMIZATION LKQ SUPPORTING INFORMATION

Claim Number: 987654321

Insured: Bond, James

Line Room Description of Item Age(Y) Source Qty Replacement Description URL Category

24053811 1Master Bedroom

Diamond ring 1CT, white gold band.

2Zales Jewelers

11CT T.W. Diamond Solitaire Engagement Ring in 14K White Gold http://www.zales.com/search/index.jsp?f=PAD%2FStone+Type%2FDiamond&f=Taxonomy%2FZALES%2F2109136&fr=StorePrice%2FZALES%2F00150001%2F9999999900&fbc=1&fbn=StorePrice%7CMore+than+%241500.01Ring

24053813 2 BedroomSet - Queen Size Sheets 300 Thread Count, Cotton.

9 Macy's 1Charter Club Essentials "Basics" 300 Thread Count Solid Sheet Set

http://www.macys.com/catalog/product/index.ognc?ID=318844&PartnerID=FROOGLE&BannerID=MP689Bed Sheets

24053815 3 BedroomSet - Twin Size Sheets 300 Thread Count, Cotton.

9 Macy's 1Charter Club Essentials "Basics" 300 Thread Count Solid Sheet Set, Twin

http://www.macys.com/catalog/product/index.ognc?ID=318844&PartnerID=FROOGLE&BannerID=MP689Bed Sheets

24053817 4 Bedroom Baby Bouncer 9 Wal-Mart 1 Graco - Bumper Jumper, Little Jungle http://www.walmart.com/catalog/product.do?product_id=7976545&sourceid=1500000000000003260330&ci_src=14110944&ci_sku=7976545Baby Bouncer

24053819 5 Bedroom Exersaucer “smart steps” 9 Toys R Us 1Evenflo SmartSteps Exersaucer Mega - ABCD123

http://www.toysrus.com/product/index.jsp?productId=2888957&CAWELAID=107526888Baby Bouncer

24053821 6 Bedroom Crib - Marlowe 9 Toys R Us 1 Graco Travel Lite Crib - Marlowe http://www.toysrus.com/product/index.jsp?productId=3441444&CAWELAID=298649821Baby Crib

24053823 7 Bedroom Short Sleeve Maternity Shirt 9 GAP 20 Printed crossover top http://www.gap.com/browse/product.do?searchCID=25781&pid=624595&scid=624595002&vid=1Shirt Or Blouse, Women's

24053825 8 BedroomWoman's Maternity Dress, Wrap Dress - Black/White.

9 GAP 6 Floral drop-waist dress http://www.gap.com/browse/product.do?pid=617654002&tid=gofr1rDress

24053827 9 BedroomWoman's Maternity Shorts, Maternity Tie Waist Denim Shorts.

9 JCPenney 10 duo Active Short W/Piping http://www5.jcpenney.com/jcp/X6.aspx?ItemID=15d18e4&ItemTyp=C&GrpTyp=SIZ&ShowMenu=T&ShopBy=0&SearchString=maternity+shorts&RefPage=SearchDepartment.aspx&s4PageSize=15&CmCatId=searchresults&Search1Prod=TrueSport Shorts, Women's

24053829 10 BedroomWoman's Maternity Pants, Maternity Roll-Panel Twill Pants.

9 Wal-Mart 5Maternity Plus Demi-Panel Stretch Twill Capri Pants

http://www.walmart.com/catalog/product.do?product_id=6561584Pants And Jeans, Women's

24053831 11 BedroomWoman's Maternity Bra, Playtex18-Hour Original Comfort Strap Bras.

9 Wal-Mart 5Playtex - Expectant Moments Pointelle Nursing Bra, Style 4426

http://www.walmart.com/catalog/product.do?product_id=880121&sourceid=1500000000000003260330&ci_src=14110944&ci_sku=880121Bra, Women's

Evenflo - Comfort Select Evenflo Comfort Select Performance Breast Baby Feeding -

PROPERTY ITEMIZATIONClaim Number: 987654321

Insured: Bond, James

Line Room Description of ItemAge(Y)

Source QtyReplace Cost Per

Item

Total Replacement

CostTax Rate

Tax Amount

Total Replacement Cost Including

Tax

Total Depreciation

%

Total Depreciation

Amount Including Tax

Actual Cash Value

Including Tax (ACV)

Item Limit Overage

ACV after Item Limit Including

Tax

1Master Bedroom

Diamond ring 1CT, white gold band.

2Zales Jewelers

1 $1,999.99 $1,999.99 6.00% $120.00 $2,119.99 0% $0.00 $2,119.99 $619.99 $1,500.00

2 BedroomSet - Queen Size Sheets 300 Tread

9 Macy's 1 $34.99 $34.99 6.00% $2.10 $37.09 80% $29.67 $7.42 $0.00 $7.42

3 BedroomSet - Twin Size Sheets 300 Thread

9 Macy's 1 $35.00 $35.00 6.00% $2.10 $37.10 80% $29.68 $7.42 $0.00 $7.42

4 Bedroom Baby Bouncer 9 Wal-Mart 1 $34.96 $34.96 6.00% $2.10 $37.06 75% $27.80 $9.26 $0.00 $9.26

5 BedroomExersaucer "smart steps"

9 Toys R Us 1 $99.99 $99.99 6.00% $6.00 $105.99 75% $79.49 $26.50 $0.00 $26.50

6 Bedroom Crib - Marlowe 9 Toys R Us 1 $99.99 $99.99 6.00% $6.00 $105.99 75% $79.49 $26.50 $0.00 $26.50

7 BedroomShort sleeve maternity shirt

9 GAP 20 $19.99 $399.80 0.00% $0.00 $399.80 75% $299.85 $99.95 $0.00 $99.95

8 Bedroom Maternity wrap dress 9 GAP 6 $34.99 $209.94 0.00% $0.00 $209.94 75% $157.46 $52.48 $0.00 $52.48

9 BedroomWoman's Maternity Shorts, Maternity Tie Waist Denim Shorts.

9 JCPenney 10 $20.00 $200.00 0.00% $0.00 $200.00 75% $150.00 $50.00 $0.00 $50.00

Desk Appraisal

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