enklere betaling – vismas o2c og p2p strategi

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Enklere betaling Vismas O2C og P2P strategi Ulf Bjornvold Product Director Visma Software International AS

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Page 1: Enklere betaling – Vismas O2C og P2P strategi

Enklere betaling – Vismas O2C og P2P strategiUlf Bjornvold – Product Director Visma Software International AS

Page 2: Enklere betaling – Vismas O2C og P2P strategi

Agenda• About Visma

• Vismas P2P/O2C strategy and AutoPay

• About «AutoPay» – and how a standardized, unified payment solution would affect Visma customers

Page 3: Enklere betaling – Vismas O2C og P2P strategi

Business and admin processes as a competitive advantage

We provide our customers with business and admin processes that are more efficient than their competition

Page 4: Enklere betaling – Vismas O2C og P2P strategi

More than

100offices

400 000

Customers

6200employees

850mill

Page 5: Enklere betaling – Vismas O2C og P2P strategi

Visma at a glanceThe Nordic region’s leading provider of business software and services

Software SMB

ERP & Invoicing

HRM & Payroll

PSA and accounting

practice management

CRM

Business intelligence

Purchasing management

Debt collection and

receivable management

Web hosting & Web shop

Software Government and Large

Accounts

ERP & HRM software

Procurement & Tendering

School admin

& Healthcare solutions

Software consulting

and development

Retail IT solutions

Business Process Outsourcing

Accounting services

Payroll services

Financial consultancy

Online accounting

services

Legal services

Staffing (accountants/economists)

Page 6: Enklere betaling – Vismas O2C og P2P strategi

Strong revenue growth, but still Norwegian

Page 7: Enklere betaling – Vismas O2C og P2P strategi

Leading in cloud solutions

• NOK 1 308 mill in cloud revenue in 2015 (57,9% growth)

• ERP for entry-level, medium sized, and large businesses

• International payroll and HRM services

• Cloud-based accounting and payroll outsourcing

• Procurement and tendering services

• PSA and accounting practice management

• E-government solutions

• Cloud solutions are top priority: 50% of R&D spend

Page 8: Enklere betaling – Vismas O2C og P2P strategi

Visma’s P2P/O2C- Strategy

Visma representing some 400.000 customers in the Nordics applies a Community approach

connecting seller and byer through automated payment and automated invoicing

(digitalization)

Page 9: Enklere betaling – Vismas O2C og P2P strategi

Key components of Vismas P2P and O2C strategy• AutoPay

• Vismas centralized payment broker service

• Handles all kinds of incoming and outgoing payments, account statements

• AutoInvoice

• Vismas centralized e-document transport hub

• Handles transport of incoming/outgoing orders, e-invoices, automated printing scanning, as well as reminders and

catalogs

• AutoCollect

• Visma centralized reminders and collection service

• AutoSuggest

• “Artificial intelligence” service to automate voucher registration

Page 10: Enklere betaling – Vismas O2C og P2P strategi

The customer value proposition

The Buyer “User story”

• E-Invoices are automatically retrieved and entered into the (no typing – no paper – and always correct)

• ERP checks if purchase, at the requisition/order level is are no deviations, Invoice approval and payment is carried

• Visma is developing AI-technology to automate the journal documents and/or:

• Invoice workflow is automated through automatic selection of order match

• Payment is carried out automatically through Client-AutoPay • Accounts payable is automatically updated after successful

Page 11: Enklere betaling – Vismas O2C og P2P strategi

“The Seller” value proposition

• Do invoicing and «forget the rest»

• For the Visma ERP user all invoices are «E-Invoices», B2G & B2C

• Fallback options of E-Invoicing to print/pdf takes Invoicing service

• The sender can be assured the invoice will reach • Payment is automatically retrieved and

accounts receivable• Late payments are transferred to Vismas

service

Page 12: Enklere betaling – Vismas O2C og P2P strategi

Simplicity!

• While Visma has come a long way in automating the P2P and O2C processes after initial setup – there is still a long way to go, to simplify enablement

• “AutoPay” is too far behind due to integration and security complexity

• “Point-to-point” integration to Banks

• Paper based agreement with banks

• Paper based “service center” agreement with Visma towards bank

• Manual setup of customer accounts in AutoPay

Page 13: Enklere betaling – Vismas O2C og P2P strategi

What is AutoPay

• Visma’s central cloud service serving all Visma’s ERP and Payroll systems

• The service connects from one point on behalf of all Visma customers

• AutoPay is an international payment solution – serving all our target markets (NL, FI, SE, DK and NO)

Page 14: Enklere betaling – Vismas O2C og P2P strategi

How does AutoPay work

Page 15: Enklere betaling – Vismas O2C og P2P strategi

Why is AutoPay is important for Visma?

• AutoPay is the payment infrastructure solution for Vismas ERP Customer Base

• Agreements and technical infrastructure to Banks can be developed and handled just once on behalf of all ERPs systems within

Visma

• Visma ERPs can relate jointly to one standardized Banking Interface

• It provides the means for higher level of automated payments, by matching incoming and outgoing payments with earlier steps

in the Purchase-to-pay chain like requisition approval, orders and invoices.

• Security mechanisms can be standardized and implemented at a satisfactory level across the Visma ERP community

• Provisioning and billing of Payment services can be consolidated and standardized to one point

Page 16: Enklere betaling – Vismas O2C og P2P strategi

Standardized payment transport

• Challenge

• Visma previously had to relate to each bank indivdually with separate format and delivery point per bank per

country

• With ISO20022 standardization this has been simplified somewhat

• For major banks we can do one delivery – on behalf of common customers in several countries

• => We still have to do connection to each bank

• Transport protocol, security mechanisms/encryption etc is still handled once per bank

• => Standardized payment transport infrastructure with simplify payment handling significantly for Visma

customers allowing AutoPay to connect once to reach all banks

Page 17: Enklere betaling – Vismas O2C og P2P strategi

Standardized payment transport

• Vismas needs Nordic support for a standardized payment solution

• Where we gradually have been implement major banks Cross Nordic – a «Norway only» solution

would mean we have to maintain separate solutions for Norway – and other Nordic markets

• We strongly support the idea to make the standardized payment solution cross Nordic from the

start

Page 18: Enklere betaling – Vismas O2C og P2P strategi

• What can you expect from Visma P2P and O2C in the future?• Automation in AutoPay/AutoInvoice

• Online automated two-side provisioning (Account creation, setting securities etc)

• Agreement signing with digital signature in both AutoPay + Bank (!)

• Tighter integration between AutoPay and AutoInvoice – allowing for a fully automated “transaction change” approach on

orders/invoices/workflow in a cloud setting

• => Plan depends on a more unified and simpler AutoPay to bank integration

Page 19: Enklere betaling – Vismas O2C og P2P strategi

• Summary/QA

• Visma has a high level of automation in the P2P and O2C processes obtained by close cooperation with

banks – time-to-market is slower than desired due to “point-to-point” integrations

• A unified bank connection infrastructure is key to keep a the best solution for our joint customers

Page 20: Enklere betaling – Vismas O2C og P2P strategi