enhanced products & services guide - california credit union · 2019-12-16 · enhanced...
TRANSCRIPT
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Enhanced Products & Services GuideBuilt to put you on the path to f inancial freedom and security.
We're here to answer your questions:[email protected]
CONTENTS
1 Branch LocationsLos Angeles
San Diego
2 WelcomeOur Story
A Merger of Equals
Your Credit Union Family
3 Frequently Asked QuestionsAbout Our Branches & Access
About Your Accounts
About Our Services
4 Products and ServicesIntroduction
Checking Accounts
Savings Accounts
Money Market Accounts
Overdraft Services
Digital Services
Loans & Lines of Credit
Share & IRA Certificates
Educators
Credit Cards
Business Banking
School Business Banking
Additional Services
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30,000+ Fee-Free ATMs
Saturday Banking
Mobile Banking
Digital Banking
24-hour Automated Telephone
24 Branches
YOUR ENHANCED BANKING EXPERIENCE
CONTACT INFORMATION
BRANCH HOURS
Monday – Thursday: 9:00am – 5:00pmFriday: 9:00am – 6:00pmSaturday: 9:00am – 2:00pm
CONTACT CENTER/TELEPHONE BANKING
Toll-free Telephone NumbersSan Diego (800) 848-5654 Los Angeles (800) 334-8788
Outside US Telephone NumbersSan Diego (858) 769-7600 Los Angeles (909) 941-1398
CONTACT CENTER HOURS
Monday – Friday: 7:00am – 7:00pmSaturday: 9:00am – 2:00pm
GENERAL CORRESPONDENCE
P.O. Box 29100Glendale, CA 91209-9100
CORPORATE HEADQUARTERS
San Diego Headquarters5898 Copley Drive, San Diego, CA 92111
Glendale Headquarters 701 North Brand Boulevard, Glendale, CA 91203
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5
605
710
210
405
405
110
10
10
101
101
134
110
91
60
LOS ANGELES
PASADENA
ANAHEIM
IRVINE
LONG BEACH
SANTA MONICA
THOUSAND OAKS
INGLEWOOD
CARSON
DOWNEY
NORTH HOLLYWOOD
NORTH HILLS
WEST LOS ANGELESROSENELL
TERRACE
TORRANCE
GLENDALE
BEAUDRY
PASADENA
COVINA
VALENCIA
ESCONDIDO
SOLANA BEACH
POWAY
5
805
15
8
8
125
94
163
52
56
LAKESIDE
MEXICO
SAN DIEGO
LA JOLLA
NATIONAL CITY
CHULA VISTA
SCRIPPS-POWAY
ENCINITAS
EL CAJON
CHULA VISTA EAST
IMPERIAL BEACH
SOUTH BAY
5TH & LAUREL
LA MESA
KEARNY MESA
SPECTRUM
MIRA MESA
NORTH ISLAND
NAVAL AIR STATION
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LOS ANGELES AREA BRANCH LOCATIONS
Beaudry333 S. Beaudry Avenue Suite 215Los Angeles, CA 90017
Carson633 E. University Drive, Suite ACarson, CA 90746
Covina800 S. Barranca Avenue, Suite 110Covina, CA 91723
Downey9300 E. Imperial HighwayDowney, CA 90242
Glendale701 N. Brand BoulevardGlendale, CA 91203
Inglewood3550 W. Century BoulevardInglewood, CA 90303
North Hills9026 Woodley AvenueNorth Hills, CA 91343
North Hollywood11331 Camarillo Street, Suite BNorth Hollywood, CA 91602
Pasadena527 S. Lake AvenueSuite 100Pasadena, CA 91101
Rosenell Terrace420 N. Rosenell TerraceLos Angeles, CA 90026
Torrance20016 Hawthorne BoulevardTorrance, CA 90503
Valencia24343 Magic Mountain ParkwaySanta Clarita, CA 91355
West Los Angeles10431 Santa Monica BoulevardLos Angeles, CA 90025
Visit californiacu.org/branches for branch hours and fee-free ATMs
Los Angeles
01 branches list
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5
605
710
210
405
405
110
10
10
101
101
134
110
91
60
LOS ANGELES
PASADENA
ANAHEIM
IRVINE
LONG BEACH
SANTA MONICA
THOUSAND OAKS
INGLEWOOD
CARSON
DOWNEY
NORTH HOLLYWOOD
NORTH HILLS
WEST LOS ANGELESROSENELL
TERRACE
TORRANCE
GLENDALE
BEAUDRY
PASADENA
COVINA
VALENCIA
ESCONDIDO
SOLANA BEACH
POWAY
5
805
15
8
8
125
94
163
52
56
LAKESIDE
MEXICO
SAN DIEGO
LA JOLLA
NATIONAL CITY
CHULA VISTA
SCRIPPS-POWAY
ENCINITAS
EL CAJON
CHULA VISTA EAST
IMPERIAL BEACH
SOUTH BAY
5TH & LAUREL
LA MESA
KEARNY MESA
SPECTRUM
MIRA MESA
NORTH ISLAND
NAVAL AIR STATION
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SAN DIEGO AREA BRANCH LOCATIONS
5th & Laurel2550 Fifth Avenue, Suite 100San Diego, CA 92103
Chula Vista East884 Eastlake Parkway, Suite 1615Chula Vista, CA 91915
El Cajon301 N. Magnolia, Suite 102El Cajon, CA 92020
Encinitas 288 N. El Camino Real, Suite BEncinitas, CA 92024
Imperial Beach1101 Palm AvenueImperial Beach, CA 91932
Kearny Mesa Spectrum9119 Clairemont Mesa BoulevardSan Diego, CA 92123
La Mesa7968 El Cajon BoulevardLa Mesa, CA 91942
Mira Mesa9420 Mira Mesa BoulevardSan Diego, CA 92126
North Island Naval Air StationNaval Air Base, Building 318San Diego, CA 92135
Scripps-Poway10549 Scripps Poway ParkwaySan Diego, CA 92131
South Bay45 N. BroadwayChula Vista, CA 91910
Visit northislandcu.com/branches for branch hours and fee-free ATMs
San Diego
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OUR STORY
In 1931, California Credit Union was born out of a need to provide reliable, rewarding, and convenient financial services to teachers and others in the education community. Almost a decade later, North Island Credit Union made a name for itself by providing banking resources to military and civil service personnel.
To provide even greater opportunities to Californians throughout the state, California Credit Union and North Island Credit Union have joined forces. Creating a true partnership for the future, California Credit Union connects our longstanding focus on education, with our roots in the local community, to our proud ties to the military. We want to thank our members for their support and the opportunity to serve you better.
welcome02
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A MERGER OF EQUALS
The merger of California Credit Union and North Island Credit Union was initiated to ensure that we continue to deliver the value, service, and convenience you expect from your credit union.
As a larger entity, we now have the added resources necessary to continue to improve your banking experience with the latest online and mobile technologies, new products and services to meet all of your financial needs, and highly competitive rates. Whether you bank at our California Credit Union or North Island branches, or you prefer to conduct your banking online, we are positive you will experience the best possible member service, pricing, and convenience from the same friendly staff that serve you today.
WHAT TO EXPECT
A Name You Can Trust.
We will retain the California Credit
Union name in LA County and the
North Island Credit Union name in
San Diego County, and maintain
dual headquarters in Glendale and
San Diego, California.
Personalized Service.
Culturally, we’ll continue with our
shared values of personalized
service to our members and
commitment to the communities
in which we serve.
More Access.
Members will have access to their
accounts through 24 branches
with Saturday banking, 30,000+
fee-free ATMs, and 24-hour
automated telephone, digital, and
mobile banking.
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California Credit Union and North Island Credit Union are part of a larger credit union family. Starting May 15, 2017, members from both credit unions are welcome to visit all branch locations and will have full access to our products and services.
YOUR CREDIT UNION FAMILY
WHAT TO LOOK FOR
A Combined Experience.
Digital and mobile banking, as well
as some corporate notifications, will
reference the California Credit Union
wordmark to provide a consistent
experience for all members.
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Your banking experience will largely remain the same after the merger, with the same branches, Digital Banking, Contact Center, and CO-OP Network you may be using today. Please review the information below for answers to questions you may have about your credit union access, accounts, and services.
ABOUT OUR BRANCHES & ACCESS
Will all California Credit Union and North Island branches remain open?
Yes, all branches will remain open. Branch hours will remain the same as they are today.
Where are the branches located?
For a complete list of our branches throughout San Diego County and LA County, see the map on pages 2 and 3.
Can I use any of the branches and ATMs? Will I still have access to the CO-OP Network?
Starting on May 15, 2017, you’ll be able to visit any of our 24 branches throughout Southern California. You will also
continue to have access to our CO-OP ATM Network of over 30,000 ATMs.
Will Call Center hours remain the same?
One of the advantages of the merger is that we can enhance our member service. Starting May 15, 2017, we will extend
our Call Center hours to 7:00am – 7:00pm to better serve members.
Will the telephone number remain the same?
Our telephone numbers will remain the same. Please continue to use the phone numbers you currently utilize to contact
your credit union.
Will staff emails change?
You can continue to contact staff at the email(s) you currently use.
Who do I contact if I have additional questions?
We’re here to answer your questions! Please contact us (800) 334-8788 if you have additional questions.
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ABOUT YOUR ACCOUNTS
Will my accounts continue to be insured?
Your accounts will continue to be federally insured just as they are today, through the National Credit Union Share
Insurance Fund, which is backed by the full faith and credit of the U.S. Government and managed by the National Credit
Union Administration (NCUA).
Are there changes to my member and/or account numbers?
The vast majority of member and/or account numbers will not be impacted.
Can I use my existing checks?
Yes. Most members may continue to use existing checks until they run out and are re-ordered. A small number of
members may be given new checks.
Will my routing number change?
The routing number for California Credit Union members remains 322078464. The routing number for North Island
members remains 322281468. Members with automated payments, direct deposit, or other electronic transfers that
use these routing numbers should not have to make any updates.
I already have direct deposit set up, do I need to change anything? No. Your direct deposit will continue to work without interruption.
Where do I send deposits and loan payments? Will the current address change?
You should continue sending your deposits and loan payments to the address you currently use. Deposit and loan
payment addresses can be found on our website, search for “Contact Us.”
Will interest rates on my loan change?
Your loan interest rates will remain the same as stated on the loan agreement.
I have long-term share certificates. Will my current rates and terms be honored after the merger?
All rates and terms on share certificates that you have established with California Credit Union and North Island will
be honored.
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ABOUT OUR SERVICES
Will my Digital Banking change? Will my username and password still work?
Your Digital Banking will remain the same as it is today. Most users will keep their current username and/or password. Some
users may be prompted to update their username to comply with enhanced security measures.
Will the website address change?
You should continue to use our current website address.
Will my ACH deductions/credits to or from other financial institutions transfer without interruption or will I have to set
them up again?
All existing ACH deductions/credits will continue to be processed without interruption. You won’t need to set them
up again.
I have set up transfers between my accounts. Will that continue without interruption?
Yes, any transfers you have set up between your accounts will continue as scheduled.
Do I need to reset all of my Bill Pay accounts?
No. Your existing Bill Pay accounts will be automatically transferred when we integrate our credit union systems and you
will not need to restore your Bill Pay accounts.
Will my debit/credit card numbers change? Will I receive new cards?
Your debit/credit card numbers will remain as shown on your current card(s). New card numbers will only be re-issued
when the existing card expires or must be replaced due to loss or theft.
Will my credit card limit be affected or change?
Your credit card limit will remain the same as it is today.
Will there be any changes to my account notices and statements?
North Island members will see a new logo on their notices and statements as “North Island Credit Union, a division of
California Credit Union." California Credit Union members will receive separate statements for their loan and deposit
accounts (they will no longer be combined on one statement). Additionally, California Credit Union members will see a
newly-designed color statement with all of the vital account and transaction information included.
I use the mobile banking app. Should I be aware of any changes?
Yes. Starting May 15, 2017, we will offer one app for our combined organization. This will result in
an UPDATE for North Island app users. CCU users will have to DOWNLOAD the new app. Search for
“CCU Mobile Banking” in the app store and look for the new icon.
CCU
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We are excited to share our integrated list of products and services on the
following pages, all of which will be available beginning May 15, 2017. As
a member-focused credit union, every change or addition has been made
with you in mind, from special share certificates and low auto loan rates to
our extended branch locations and Saturday hours.
We’ll also continue to provide our members with the very best in personal
service and an enhanced banking experience by introducing innovative
products, services and useful technology. As always, our long-standing
commitment to our communities will remain, as will our dedication to
serving the needs of our members in education, the military and beyond.
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Checking Accounts
Manage your daily finances with a checking account that has multiple benefits, 24/7 access, and 30,000+
surcharge-free1 ATM locations.
Visa® Debit Card
Your debit card can be used anywhere Visa is accepted whether in a store or online. Make withdrawals, transfers, and balance
inquiries at millions of ATMs worldwide, with greater ease than cash or checks. ATM cards are also available to members.
Direct Deposit
Have your payroll or government check deposited directly into your checking, savings, or money market accounts. Sign up for Direct
Deposit with your employer.
Pay Cards
Use your Pay Card for purchases anywhere that Visa debit cards are accepted, including online transactions. Pay Cards are reusable debit
cards that automatically load your paycheck each payday. Exclusive to school employees.
1 All ATMs in the CO-OP network are fee-free to members. CO-OP is a nationwide network of over 30,000 surcharge-free ATMs owned by credit unions, as well as participating 7-Eleven® store ATMs.2 $2 monthly paper statement fee waived with eStatements, or direct deposit ($400+/mo. minimum into checking that receives the direct deposit), OR if under age 18 or 65+.3 With enrollment in Overdraft Protection.4 Balances over $10,000 will earn dividends. See current rates, terms, and conditions online.5 Requires enrollment in eStatements. Account will default to Personal Checking without notice if eStatement enrollment is not completed. 6 Electronic deposits are recorded for the current tax year. Maximum IRS annual contribution limits apply.
TYPE KEY FEATURES
Personal
• No monthly statement fee with eStatements,2 no minimum deposit
• Overdraft Protection available3
• Mobile banking with mobile deposit and bill pay
• Earn dividends, minimums apply4
eChecking5• Fee-free—no monthly statement fees
• Debit card included
• Overdraft Protection3
Student
• For students age 13–25 years old
• Fee-free—no monthly maintenance fees
• No minimum deposit or minimum balance
• Debit card included
HSA Checking + HSA Savings6
• For people who have high-deductible healthplans (HDHPs) who want to pay for and save for health expenses on a tax-free basis
• $50 minimum opening deposit
• Dividends paid with minimum $50 balance
• Receive dividends each month as a rewardfor keeping money in your account
• Easily transfer money into your accountusing Digital Banking
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1 All ATMs in the CO-OP network are fee-free to members. CO-OP is a nationwide network of over 30,000 surcharge-free ATMs owned by credit unions, as well as participating 7-Eleven® store ATMs.2 $2 monthly paper statement fee waived with eStatements, or direct deposit ($400+/mo. minimum into checking that receives the direct deposit), OR if under age 18 or 65+.3 With enrollment in Overdraft Protection.4 Balances over $10,000 will earn dividends. See current rates, terms, and conditions online.5 Requires enrollment in eStatements. Account will default to Personal Checking without notice if eStatement enrollment is not completed. 6 Electronic deposits are recorded for the current tax year. Maximum IRS annual contribution limits apply.
1 Dividends are only paid out for balances of $100 or more.2 No more than six non-branch transfers, withdrawals, checks, or electronic debits per calendar month from your share savings or money market accounts. Refer to our Personal Account Agreement & Disclosure for full
details.3 With enrollment in Overdraft Protection subject to limitation outline in #2 (above).4 Electronic deposits are recorded for the current tax year. Maximum IRS annual contribution limits apply.
TYPE KEY FEATURES
Share Savings
• Dividends earned when $100 minimum balance is maintained1
• Unlimited free in-branch and ATM withdrawals2
• Up to six electronic (non-branch) withdrawls per calendar month2
• Use as overdraft protection for your personal checking account3
Student Savings
• Establish saving habits from an early age
• Dividends earned with no minimum
• No monthly statement fee
• No fee for using non-CO-OP Network ATMs2
• Unlimited free in-branch and ATM withdrawals
Summer Savings
• Dividends earned when $100 minimum balance is maintained1
• Make monthly payroll or direct deposits
• Withdrawal available at any time2
• Disbursed in July
IRA Savings• Traditional or Roth IRA
• Dividends paid with minimum $50 balance
• Easily transfer money into your account using Digital Banking4
TYPE KEY FEATURES
Money Market Savings
• Dividends paid on any balance
• $5/monthly maintenance fee waived with daily balance $2,500+
• Unlimited free in-branch and ATM withdrawals2
• Increase savings with Direct Deposit or automatic account transfers
• Use your account for overdraft protection on your personal checking account3
Savings Accounts
To meet your specific savings needs, we offer a range of savings products that vary in dividend rates, ease of access,
and balance levels.
Money Market Accounts
If you have a larger amount of money to invest, consider a Money Market account. Earn higher interest than a Share Savings Account
and get access to your funds at any time without penalty.
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Overdraft Services
Overdraft Protection helps prevent overdraft and unavailable funds/insufficient fees on your checking account.
Overdraft Protection Accounts
You may link your checking account to a savings account, a money market account, or a line of credit to automatically transfer funds
and avoid overdraft fees by requesting to link an account for Overdraft Protection. If you do not enroll in Overdraft Protection when
you sign up for your account, you can call (800) 848-5654. It only takes a moment, and will remain in effect until you inform
us otherwise.
Linking your accounts is free, although there is a $4 fee charged to your savings, money market account, or line of credit for each
overdraft transfer.
Courtesy Pay
With Courtesy Pay, we may cover your paper checks, bill payments, pre-authorized electronic transactions (ACH), and recurring debit card
transactions, even if there is not enough available funds in your qualified checking account.1
Additionally, ATM and one-time/everyday debit card transactions may be covered if you opt in to allow us to pay these transactions
when you do not have sufficient available funds in your checking account. If you do not opt in when you open your account, you may
opt in online or by calling (800) 848-5654.
There is no fee to have Courtesy Pay protection, but there is a $27 fee each time an overdraft occurs and we pay it, taking your account
negative.2
1 To be eligible, a qualified checking account must be in good standing which includes: negative balances paid timely (within 10 days), loan payments made on time, you have not caused a loss to the credit union, and you do not repeatedly overdraw your account.
2 There is a 5 per day limit on the number of times we will charge this fee. Please see our Personal Account Agreement & Disclosure for important overdraft information. All fees and overdraft (negative balance) are due upon transaction notification. Federal Regulation D limits the number of transfers from savings and money market accounts to 6 per month. Payment of an inadvertent overdraft is not guaranteed and is paid at the Credit Union's sole discretion. Courtesy Pay is not a loan, and all fees and the overdraft amount (negative balance) are due and must be repaid to us promptly. Lower limits may be granted at the discretion of the credit union.
Account Alerts
With your Digital Banking account, you can stay informed with free, timely account alerts sent directly to your email
or mobile device:
• You choose the amount and we will send you a message that your account balance is getting low or has fallen below a
threshold that you have set
• Be notified of check clearings, paycheck deposits, and other account activity with transaction alerts
We Also Provide Other Resources To Help You Manage Your Checking Account:
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1 To be eligible, a qualified checking account must be in good standing which includes: negative balances paid timely (within 10 days), loan payments made on time, you have not caused a loss to the credit union, and you do not repeatedly overdraw your account.
2 There is a 5 per day limit on the number of times we will charge this fee. Please see our Personal Account Agreement & Disclosure for important overdraft information. All fees and overdraft (negative balance) are due upon transaction notification. Federal Regulation D limits the number of transfers from savings and money market accounts to 6 per month. Payment of an inadvertent overdraft is not guaranteed and is paid at the Credit Union's sole discretion. Courtesy Pay is not a loan, and all fees and the overdraft amount (negative balance) are due and must be repaid to us promptly. Lower limits may be granted at the discretion of the credit union.
Digital Services
Digital Banking with free Bill Pay allows you to manage your personal and business finances quickly and securely—
anytime, anywhere.
eStatements
Get paperless statements delivered
right to your inbox.
• View your account statements
online when you agree to the
eSign disclosure
• Receive email notifications
and summaries for all of your
accounts
Online Bill Pay
Save time and money managing
your bill paying routine in one
convenient spot. Pay your credit
card, mortgage, utilities, or virtually
any business or individual. With
Bill Pay you control when and how
much to pay.
Mobile Check Deposits
Easily deposit checks using your
mobile device.2 Simply take a picture
of your check to deposit it.
Mobile App
Use your mobile device for banking
with our top-rated mobile app or
with text message banking.
• Check balances
• Transfer funds
• Access account history
• Popmoney
• Quick access with Touch ID
(Apple iOS only) and Quick
Balance
Download the “CCU Mobile Banking” app from the Apple Store or Google Play starting May 15, 2017.
Popmoney1
Transfer money to any person in
the U.S. with only their mobile
phone number or email address, no
matter where they bank. Available
from your PC or mobile app.
Purchase Rewards
Earn rewards and cash refunds
when you shop with your debit
card. Custom offers are made to
you online in Digital Banking.
Account Alerts
Free, timely mobile or email alerts
will help you avoid overdraft
charges.
Mobile Payments
Apple Pay provides owners of
Apple devices a simple and secure
way to make in-store or in-app
payments. Available June 2017.
Android Pay is expected to be
available late 2017.
1 The number of transfers from savings and money market accounts is limited to 6 per month. A $10 fee is charged for each transaction over the regulatory limit.2 This service is not available on Blackberry or Windows 8 mobile devices; it is accessible only through the mobile app.
Online Account Transfer1
Easily move funds from one
account to another. Access your
accounts from any web browser,
any time of day.CCU
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Loans & Lines of Credit
It pays to be a credit union member—especially when you’re in the market for a loan. We offer lower rates and better
terms for loans than most banks and other lenders.
Auto Loans KEY FEATURES
Auto Loan
• Purchase new or used vehicles
• $2,500–$300,000
• Competitive fixed rates and 36-84 month terms
• Refinance an existing loan from another lender
• Buy out a current lease
• Car buying service available
• Optional loan protection available including Mechanical Breakdown Protection and Guaranteed Asset Protection
Home Loans
Home Equity Loan
• Low fixed rates
• Up to 100% combined loan-to-value financing for owner-occupied properties
• Terms up to 20 years—makes payments low
• Interest may be tax-deductible1
• No upfront fees
• No pre-payment penalties
• Borrow $10,000–$500,000 of your available equity
Real Estate/Mortgage Loans
• Financing up to 97% of home value for purchases
• No application fees & no prepayment penalties
• Cash out up to 80% of home value
• Offering fixed- and adjustable-rate mortgages (ARMs)
• Portfolio lender
VA Loans
• Zero down payment purchases
• 90% cash out refinances (use a cash-out refinance for home improvements, school tuition, debt consolidation, vacations, or other purchases)
• Acceptable debt-to-income ratios higher than conventional loans
• Fixed- and adjustable-rate mortgages (ARMs) available
• No monthly mortgage insurance required
• No prepayment penalty
1 Please consult a tax advisor 2 An early closure fee of between $500 and $1,500 applies, depending on the HELOC limit, if the line is closed within 3 years of origination.
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Loans & Lines of Credit (Continued)
1 Please consult a tax advisor 2 An early closure fee of between $500 and $1,500 applies, depending on the HELOC limit, if the line is closed within 3 years of origination.
Home Equity Line Of Credit KEY FEATURES
Interest Only Home Equity Line of Credit
• Use the equity in your home for home improvements, college expenses, large purchases, or debt consolidation
• Borrow up to 100% CLTV
• Low introductory rate
• No upfront fees and no annual fees2
Personal Loans
Signature Plus Loan• Installment loans with fixed payments
• Terms up to 120 months
• Financing up to $50,000
• No collateral required
Share Secured Loan
• Borrow against your Share Savings Account and continue earning dividends
• Financing up to 100% of account balance with verified available funds
• Ultra-low rates
• Use to build/re-establish credit
Certificate Secured Loan
• Use your share certificate funds as collateral for a loan
• Borrow as little as $500, or up to 100% of the certificate deposit amount
• Avoid early withdrawal penalties on certificates
Prime Plus Line of Credit• Revolving credit line up to $50,000
• Low variable rate, low monthly payment
• No collateral required
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TYPE KEY FEATURES
Share Certificates IRA Certificates
• Ideal for members looking to save for longer-term goals
• Guaranteed returns based on tiered balances and terms
• 3-60 month terms available
• Dividend tiers at $1,000, $10,000, $25,000, $100,000
Saver Certificate
• Ideal for members ready to start a savings plan
• 36-month terms
• Opening Deposit as low as $25
• Requires $50 minimum deposit per month
Accelerator Certificate1
• 25-month term
• Request a rate increase if CCU’s rate on this product goes up
• One rate bump permitted per term
Share & IRA Certificates
Share Certificates and Individual Retirement Accounts (IRAs) allow you to lock in a higher rate than liquid accounts to
save for specific financial goals. With IRAs, you may also gain potential tax benefits.
Financial Planning
Our experienced financial advisors are registered through CUSO Financial Services, L.P. (CFS),2 and can help you choose strategies that fit you, your family, and your budget.
• 401(k) Rollover Options
• Roth & Traditional IRAs
• Tax-Deferred Investing
• Retirement Planning
• Saving for College
SERVICES INCLUDE:
1 Minimum opening deposit of $10,000. Fees may reduce earnings. Penalty for early withdrawal.2 Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/ SIPC) and SEC Registered Investment Advisor. Products offered
through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The credit union has contracted with CFS to make non-deposit investment products and services available to credit union members.
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1 Minimum opening deposit of $10,000. Fees may reduce earnings. Penalty for early withdrawal.2 Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/ SIPC) and SEC Registered Investment Advisor. Products offered
through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The credit union has contracted with CFS to make non-deposit investment products and services available to credit union members.
Educators
As your financial partner, we've created ways to help you reach your financial goals with a suite of products and
services designed just for educators and school staff members.
Checking Accounts KEY FEATURES
Educator Checking
• No monthly statement fee with eStatements,1 no minimum deposit
• Overdraft Protection2 available
• Mobile Banking with mobile deposit and bill pay
• Earn dividends, minimums apply3
Savings Accounts
Educator Summer Savings
• Grow savings faster with 3.00% APY,4 providing extra cash for summer
• Withdrawal available at any time5
• Deposit up to $2,000 per month via payroll deduction or direct deposit
• Balance disbursed in July
Loans & Lines of Credit
Mortgage Loan Discounts6
• School employees are eligible to receive a rate discount of .25% APR7 on their first mortgage purchase
• Discount is for purchase of a primary residence
Educator Skip-A-Pay8• A special offer for school employees who may
not get paid during the summer months• Skip two loan payments per year
(July/August OR August/September)
Prime Plus Line of Credit9
• A great resource for educators and administrators pursuing their next career step in the field of education.
• Revolving credit line up to $50,000
• Low variable rate, low monthly payments
• No collateral required
0% APR7 Gear Up Loan10 • Borrow $500 for uniforms required as a school district employee. Classified employees only.
0% APR7 Classroom Cash Loan10 • Borrow $500–$1,000 to purchase classroom supplies. Certified employees only.
1 $2 monthly paper statement fee waived with eStatements, or direct deposit ($400+/mo. minimum into checking that receives the direct deposit), OR if under age 18 or 65+.2 With enrollment in Overdraft Protection.3 Balances over $10,000 will earn dividends. See current rates, terms and conditions online.4 APY = Annual Percentage Yield, subject to change without notice. Deposits into the account can only be made via direct deposit or payroll deduction. Total deposits must not exceed $2,000 per month
($24,000 per year) (July 1 – June 30). The Credit Union will distribute the balance of the account in July via transfer into a CCU account. Proof of employment with a qualified California school required.5 No more than six non-branch transfers, withdrawals, checks, or electronic debits per calendar month from your share savings or money market accounts. Refer to our Personal Account
Agreement & Disclosure for full details.6 School classified and certified employees eligible, proof of employment with a qualified California school required.7 APR = Annual Percentage Rate.8 Some restrictions apply. Skip-A-Pay available on auto loans or signature plus loans only. Members who skip summer payments will see an increase in the monthly payment amount.9 All loans are subject to credit approval. Fees and charges may apply.10 Proof of employment with a qualified California school required. Existing membership with direct deposit to an active account required. Maximum term 15 months with Debt Protection, otherwise
maximum 12 months. Estimated 12 monthly payments per $500 borrowed is $41.67.
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PLATINUM CREDIT CARD
Make your next purchase or manage your existing balances
from higher rate credit cards. The lowest rate credit card that
we offer.
REWARDS CREDIT CARD
With our generous rewards program, you’ll earn one point for
every $1 spent plus a special offer for your first purchase.
SHARE-SECURED CREDIT CARD
For members with very little credit history or those who may
have a less than favorable credit background. A Share-Secured
Credit Card is linked directly to a specific Credit Card Secured
Savings account. This account provides the cash backing to
secure your credit limit.
• Credit limit of $500–$5,000 available.
• The Credit Card Secured Savings account will be opened as
the designated account used exclusively as collateral for the
Share-Secured Credit Card.
BUSINESS PLATINUM (JULY 2017)
• Low minimum payment
• No annual fee
• Waiver of personal guarantee available for non-profit
organizations upon underwriting
BUSINESS REWARDS (JULY 2017)
• Choice Rewards: 1 point for every $1 spent plus generous
benefits for your first purchase
• No annual fee
Credit Cards
Whether you’re looking for traditional benefits or premium rewards, we’ve got the card for you.
Consumer Credit Cards
Business Credit Cards
04 products and services
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Credit Cards
Whether you’re looking for traditional benefits or premium rewards, we’ve got the card for you.
Accounts & Services
Accounts & Services
• Basic Business and Premium Checking
• Analyzed Business Checking
• Business Savings
• Business Money Market Account
• Business Certificates
• Zero Balance Account
• IOLTA
• Sweep Account
• Business Remote Deposit Checking
• Business Lending
• School Business and Premium Checking
• School Analyzed Checking
• School Savings
• School Money Market Savings
• School Savings Certificates
• School Rewards Credit Card
• School Lending
Business Banking
Our business products and services are flexible, comprehensive and designed for the way you manage your cash flow.
No matter your business size or volume, we have the solution that’s right for you.
School Business Banking
Whether your needs are small or larger, our products and services are ideal for Charter Schools, Independent Schools,
Public/Private Schools, PTA/PTSA, Associated Student Body Accounts, Booster Clubs (including band and other club
accounts), Fund-Raising Accounts, and more.
Additional Services
Insurance
We offer multiple insurance options for members, including:
ID Theft Protection
Identity theft can happen to anyone, and restoring it can be both stressful and time-consuming. Our trusted partner offers identity
theft detection and recovery services to members at a reduced cost. (866) 762-7868.
• Auto & Home Insurance
(800) 813-0827
• Life Insurance
(888) 888-0375
• Dental Benefits
(866) 721-7587
• Accidental Death and Dismemberment
(877) 309-6576
Issue Date: April 2017
©2017 California Credit Union
californiacu.orgnorthislandcu.com
FEDERALLY INSURED BY NCUA