eng_g magt lecture (1)

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System: Lectures and Reporting 1.Class Participation – 10% 2.Short Quizzes – 10% 3.Major Exams an Presentation!"eports #30% $.earnin& 'as(s – 10 % ).* inal Examination – $0% +20% Major Case, 20% -epartmental )

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Page 1: Eng_g Magt Lecture (1)

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System:

Lectures and Reporting

1.Class Participation – 10%

2.Short Quizzes – 10%

3.Major Exams an Presentation!"eports #30%$.earnin& 'as(s – 10 %

).*inal Examination – $0% +20% Major Case, 20%-epartmental)

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Class Participation

1. ecause o/ the nature o/ the sujectstuents are reuire to recite, as(uestions, an communicate their ian thou&hts.

2. 'he stuents are reuire to participclass actiities.

3. 'he stuents are reuire to e pres

all the times thus attenance is a par

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Short Quizzes

•Shall e &ien unannounce, an4time.•Shall e sumitte in one /ourth 4ello5 pa

•Close notes, oo(s, an other re/erences.

•6enerall4 in essa4 /orm.

• 'o e one in ) minutes.•Concise an meanin&/ul.

•Must re7ect stuents8 thou&hts an creatiieas.

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Major Examinations PlusPresentation

• 'o e &ien per s4llaus scheule• 'o e sumitte in 9e 4ello5 papers, properl4staple.

• 'o e one in t5o hours.

• 6enerall4 in essa4 /orm.

• Close notes, oo(s an other re/erences.

• Must re7ect stuents8 eep asorption o/ the suan creation o/ ieas.

• Shall inclue "EQ:;"E- "E<-;=6S.

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Learning as!s

• ;n /orms o/ class actiities an!or 5ritpapers. Examples are reaction papersreleant en&ineerin& mana&ement isarticles, journals, ne5spapers an ot

relate literatures.•Minor Case Stuies

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"inal Examinations

• Part 1 – Major 6roup Case Presentation, opaper an so/t copies.

• 'o e presente 4 &roup in 30 minutes.

• Must re7ect all en&ineerin& mana&ement

aspects.• Must e presente as scheule.

• 'o e 5itnesse 4 all memers o/ the clapart o/ the learnin& process

 

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"inal Examinations

•Part 2 – 'o e &ien 4 the epartmen•Ma4 e 4our usual multiple choice.

• 'o e scheule 4 the epartment.

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Case Study#$nalysis Suggested"ormat

•Prolem Statement – =e&ation, ;mproe•>jecties

•<reas o/ Consieration – Case /acts,enironmental anal4sis

•<lternatie Courses o/ <ction# Must solprolem, pros an cons, at least three.

•"ecommenations

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Scheule o/ Presentations

1#$ # M4 5ee(s, *unamentals, People M&t.!6ro?istor4 an M&t Concepts

• ) 1st on& Exam! 6roup 2 Project m&t.

• @ 6roup 3 >perations an Prouction

• A 6roup $ Serice an Qualit4! 2n on& Exam

• B# 6roupt ) 6loalization, 6roup @ SalesDMar(etin&, 6roup A *inance

• 10#11 3r on& Exam!Presentation o/ Case Stuie

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Major Case Studies

1. <on Proucts2. ?ershe4 *oo Corporation

3. =i(e, ;nc

$. <mazon.Com, ;nc). oein&

@. "o4al Cariean Cruises, t.

A. al#Mart Stores, ;nc

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%roup "ormationMechanics#Suggestions1. Count /rom one to seenFone to seenF

seen.

2. <ll one &roup one, all t5o &roup t5oFFaseen &roup seen. Seen &roups hae /orme, six memers each.

3. Each &roup to sumit an inex car 5ith names o/ all memers.

$. Memers /amiliarization, contact numeemail exchan&es.

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Presentation ips

• Shoul e 5ell researche

• Minimum contents s4llaus

• "eleance o/ Contents

• Sho5 ieo clips

• -o ice rea(ers

• Encoura&e stuents participation

• Sho5 4our har 5or(, preparation

• Euialent to t5o lon& Exams

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 &a!e L' (ntia

M4 secretar48s numers. Please ienti/44ourseles an sa4 4ou are m4 stuent.

• 01A)33121

• 01ABB1222

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ther Matters

Classes 5ill start on time•Stuents are reuire to sumit reuiremenputtin& them on the tale upon stuents8 a5ithout ein& tol. 'his is /or strictimplementation. ate papers!sumission 5

e allo5e. e al5a4s rea4, on time, an ualit4.

•*irtue and Excellence: other than t+e +ill not tolerate'

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Management

• 'he process o/ plannin&, or&anizin&,leain&, an controllin& the 5or( o/or&anization memers an o/ usin& aaailale or&anizational resources to

state or&anizational &oals.

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,hy $re rganizations (mporta

1. iin& in the present

2. uilin& the /uture

3. "ememerin& the past

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he Society

• 'he purpose socialization is eucati

 'he purpose o/ eucation is socializ

+ 5hich statement is etterGH

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E.ciency / E0ecti1eness

EIectieness – 'he ailit4 to eterminappropriate ojecties an reachin& tojecties. +oin& the ri&ht thin&H

•EJcienc4 – 'he ailit4 to minimize tho/ resources in achiein& or&anizationojecties. +oin& thin&s ri&htH

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%oals # 2jecti1es

 'he purpose that an or&anization striachiee.

•*ollo5 the S M $ R /ormula.

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Manager

 'he people responsile /or irectin& teIorts aime at helpin& or&anizationsachiee their &oals.

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Management Le1els and S!ills

1. *irst –line mana&ement # More techs(ills

2. Mile Mana&ement – More human s

3. 'op Mana&ement – More Conceptua

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Managerial Roles

1.;nterpersonal "oles # lea, liaison +&

et5eenH, s4mol

2. ;n/ormational – monitor, share

in/ormation, spo(esperson

3. -ecisional – ta(e initiatie, hanleisa&reements, allocate resources,

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he Management Process (Processystematic method of handling activities)

1.Plannin&

2.>r&anizin&

3.eain&

$.Controllin&

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he Management $reas

1. ?uman "esources

2. Prouction!>perations

3.Mar(etin&

$. *inance

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Planning

• 'he process o/ estalishin& &oals ansuitale course o/ action /or achiein&

those &oals.

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Planning

-ecision Ma(in&K 'he process o/ ienti/4in& anselectin& course o/ action to sole a speci9c p

•ProlemK Situation that occurs 5hen an actual aIairs iIers /rom a esire state o/ aIairs.

•>pportunit4K Situation that occurs 5hencircumstances oIer an or&anization the chancexcee state &oals an ojecties.

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Planning

•Strate&4 # 'he roa pro&ram /or e9an achiein& an or&anization8s ojecthe or&anization8s response to its

enironment oer time

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%eneric Strategies

1. >erall Cost eaership

2. -iIerentiation

3.*ocus

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"i1e "orces o3 Competition

1. ;ntensit4 o/ "ialr42. 'hreat o/ =e5 Entrants

3. ar&ainin& Po5er o/ Suppliers

$. ar&ainin& Po5er o/ Customers). 'hreats /rom Sustitute Proucts

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he En1ironment

1. -irect –<ction Enironment

  1.1 ;nternal Sta(eholers  1.1.1 Emplo4ees

  1.1.2 Shareholers D oar o/ -ire

  1.2 External Sta(eholers

  1.2.1 Customers 1.2.2 Suppliers 6oernment

  1.2.$ Competitors 1.2.) *inancial ;

aor :nions

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he En1ironment2. ;nirect#<ction Enironment

  2.1 Social Lariales +emo&raphics, li/esocial aluesH

  2.2 Economic Lariales

  2.3 Political Lariales

2.$ 'echnolo&ical Lariales

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(mportance o3 %oals

1. Proie a sense o/ irection

2. *ocus our eIorts

3. 6uie our plans an ecisions

$. ?elp us ealuate our pro&ress

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Re4uired Readings on Planning

Chapters , 10, D 11, Mana&ement 4Stoner, *reeman, D 6ilert

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rganizing

  >"-E" +SS'EMSH

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"our 5uilding 5loc!s o3 rganiz

1. -iision o/ or( – -iie the total5or(loa into tas(s than can lo&icaan com/ortal4 e per/orme 4iniiual or &roups. 'he rea(o5

complex tas( into components 

=oteK No specialization

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"our 5uilding 5loc!s o3 rganiz

2. -epartmentalization – Comine taslo&ical an eJcient manner. 'he &rou

o/ 5or( actiities that are similar anlo&icall4 connecte.

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"our 5uilding 5loc!s o3 rganiz

3. ?ierarch4 # Speci/4 5ho reports to 5in the or&anization. < pattern o/ multip

leels o/ an or&anizational structure.

  =oteK Span o/ Mana&ement

" 5 ildi 5l ! 3

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"our 5uilding 5loc!s o3rganizing

$. Coorination # Set up mechanisms /orinte&ratin& epartmental actiities into coherent 5hole an monitorin& theeIectieness o/ that inte&ration.

  'he inte&ration o/ the actiities o/ theseparate parts o/ an or&anization toaccomplish or&anizational &oals.

P h 2ilit t t i 7

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Po+er 6 he a2ility to exert in7uenon other people

Sources o/ po5erK

 1. "e5ar Po5er

 2. Coercie Po5er

 3. e&itimate Po5er

 $. Expert Po5er

 ). "e/erent Po5er

 

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Re4uired Readings on rganizi

Chapter 12, 13, D 1) Mana&ement, 4

Stoner *reeman D 6ilert

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Leading

 'he process o/ irectin& an in7uencitas(# relate actiities o/ &roup mem

• 'he primar4 ojectie o/ leaership is

moi/4 the ehaiors o/ &roup meme

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Moti1ation

•MotiationK 'he /actors that cause, chan sustain an iniiual8s ehaior.

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Moti1ating

•Motiatin&K is the mana&ement procein7uencin& people8s ehaior ase o(no5le&e o/ Owhat makes people tic

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asic <ssumptions <out Motiatio

1. Motiation is commonl4 assume to e athin&

2. Motiation is one o/ seeral /actors that &into a person8s per/ormance.

3. Motiation in short suppl4 +scaresH an io/ perioic replenishment.

$. Motiation is a tool 5ith 5hich mana&ersarran&e jo relationships +jo assi&nment are5ar s4stemsH

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Maslo+8s 9ierarchy o3 eeds

Ph4siolo&ical =ees•Sa/et4 an Securit4 =ees

•elon&in&ness =ees

•Esteem =ees

•Sel/#<ctualization =ees

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ER% heory ;Clayton $lder3er)

• People strie to meet a hierarch4 o/ existerelateness, an &ro5th nees i/ eIorts tone leel o/ nees are /rustrate, iniiure&ress to a lo5er leel.

• Existence – Maslo58s /unamental nees.

• "elateness – interpersonal relations• 6ro5th # =ees /or personal creatiit4 orprouctie in7uence.

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hree eeds ; &ohn ,' $t!inson

•=ee /or achieement

•=ee /or po5er

•=ee /or aJliation or close associatio

others

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Re4uired Readings "or Leading

Chapters 1@ an 1A, Mana&ement 4Stoner, *reeman an 6ilert

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Controlling

• 'he process o/ ensurin& that actualactiities con/orm to planne actiitie

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,hy Controls $re eeded-

• 'o create etter ualit4

• 'o cope 5ith chan&e

• 'o create /aster c4cles

• 'o a alue• 'o /acilitate ele&ation an team5or(

i d di 3 ll

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Re4uired Readings 3or Controll

• Chapter 20, Mana&ement 4 Stoner, *reeman an6ilert

5 i 9 R $ i i

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5asic 9uman Resources $cti1it

1. Eual Emplo4ment >pportunit4

2. No <nal4sis!No -esi&n +No Specs, No-escriptionsH

3. ?uman "esources Plannin& +Quantit4, QuSuccession Plan, S(ills ;nentor4H

$. "ecruitment Process

). Selection Process

@. No >Ier

A >rientation

5 i 9 R $ ti it

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5asic 9uman Resources $cti1it

B. 'rainin& an -eelopment

. Compensation Mana&ement

10.Per/ormance <ppraisal S4stem

11.Emplo4ee ellness

12.aor "elations

13.Personnel Moements

9 R M

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9uman Resources Managemen

Companies can onl4 e as &oo apeople runnin& them an the s4neeelope amon& them.

M th E i t

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More on the En1ironment

S>' <nal4sis•S – Stren&ths

• – ea(nesses

•> – >pportunities

• ' # 'hreats