engaging hard-to-reach audiences at polka theatre … · few parents perceived theatre experiences...
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ENGAGING HARD-TO-REACH AUDIENCES AT POLKA THEATRE FOR CHILDRENA research report exploring perspectives on the barriers and incentives to live theatre access for family audiences
DR. EMMA MILES Published 2019
Supported by
CONTENTS
Introduction 3
ExecutiveSummary 3
Abouttheresearcher 3
TheresearchcontextatPolkaTheatre 4
Thewiderresearchcontext 5
Reviewofpreviousevaluationsandstatistics 7
ResearchMethodology 8
Findings 9
Recommendations 14
AschoolaudienceatPolkaTheatre
Engaging hard-to-reach audiences at Polka Theatre for Children 3
INTRODUCTIONThisreportdocumentstheresearchandfindingsofaqualitativeevaluationofPolkaTheatre’sSchools & Libraries Reach project. The Schools & Libraries ReachprojectatPolkaTheatre,fundedbytheStavrosNiarchosFoundationbetween2015and2018,hasaimedtoinvolvenewaudiencesinPolka’swork.Aspartofthisproject,Polkahasestablishedorstrengthenedcommunitypartnershipswithmainstreamschools,librariesandSENschools,thus
enablingthemtoprovidefreetheatreticketstoschoolsandfamiliesinmoredeprivedareasoftheLondonBoroughofMertonwherethetheatreissituated.Amongstthemanysuccessesoftheprogramme,Polkafoundthatuptakeofthesefreeticketvoucherswaslowerthanexpected.Thisresearchwasthuscommissionedtobetterunderstandtheincentivesandbarrierstoaccessinglivetheatreforparents.
EXECUTIVE SUMMARYThequalitativeresearchusedinterviewmethodsinfiveofthefourteenschoolswhoparticipatedintheproject.Theseinterviewsfocussedon‘booker’and‘non-booker’parents,usingsemi-structuredinterviewschedulestoexploreanunderstandingoftheirresponsestothefreeticketoffer.Theperspectivesofteachersandsomechildrenwerealsoincludedininterviews.
AnumberoffactorswerefoundtoinfluenceparentaldecisionsintermsofattendanceatPolkaTheatre,bothpositivelyandnegatively.Thesewere:Culture and confidence –howfamiliarwiththeatreattendanceadultswerethemselves;Language –languagebarrierstounderstandingthepurposeoftheticketsandthenatureoftheexperiencebeingofferedwerediscoveredamongstsomeparents;Learning –incontrasttoteachers,veryfewparentsperceivedtheatreexperiencesaspotentiallyeducational.Forthosethatdid,however,thiswasahighlymotivatingfactorforbookingtickets;Values and interests –manyparents(bookersandnon-bookers)identifiedthetheatreeventatPolkaasachanceforenjoymentasafamily,whilstparentswerealsoseentoevaluatewhethereachproductionfittedwiththeirinterestsandvaluesbeforebooking;Time and timing –parentsreportedthatfindingthetimetovisitthetheatrecouldbeachallenge;Family –thisresearchshowedthevalueoffamiliesexperiencinglivetheatretogether.However,thoseparentswithlargerfamiliesalsoexpressedthechallengeoftakinguptheticketofferwhenitwouldinvolvefinancialoutgoingsorarrangingchildcare;Affordability –thereweremixedresponsesabouttheaffordabilityoftheatrevisits,althoughitwouldcertainlyseemthatthisisabarrierforsome;Location and access – all‘booker’parentsfoundPolkatobeaneasilyaccessible
building.Therewasthesuggestionfromsomeparentsandteachersthatperformancesatschoolvenuesmayovercomesomeofthepreviouslymentionedconstraints;Logistics and communication –parentshadsomehelpfulsuggestionssurroundingcommunicatingaboutperformancesinwaysthatmightcapturetheirattention.
TheS&LReachprogrammehashadsomeconsiderablesuccessesinengaging‘hard-to-reach’parents.633setsofticketswereusedoverthecourseoftheprogrammeandPolkaaredevelopingabestpracticemodelforhowtoengageparentsviatheirstrongschoolpartnerships.Therecommendationsoftheresearch,inlightofboththesuccessesandchallengesencounteredbyPolka,areto:
1.Establishcloseworkingrelationshipswithteachersasadvocatesfortheatreamongstfamilies.
2.Makecontactwithparentsdirectlythroughvisitsbytheatrestafftoschools.
3.Continuetoremovefinancialbarriersthroughtheprovisionoffreeordiscountedtickets.
4.Writeclearcommunicationswhichmaybenefitfromtranslationintootherlanguages.
5.Consideroutreachasameanstoofferafirstpointofengagementfornewtheatre-goers.
6.Communicateclearlythebenefitsoftheatricalexperiencesforchildrenandfamilies.
7.Consideraprocessofconsultationandcollaborationwhichconnectstheartisticchoicesofthetheatrewiththedirectinvolvementofthehard-to-reachaudiencegroups.
ABOUT THE RESEARCHERDr.EmmaMilesisaSeniorLecturerinEducationatAngliaRuskinUniversity.HerPhDresearchatRoyalHolloway,UniversityofLondon,lookedatchildren’sengagementwith
TheatreforEarlyYearsaudiencesatPolkaTheatre.Shecontinuestoresearchpedagogyandengagementinrelationtochildren’sandfamilies’artsexperiences.
Engaging hard-to-reach audiences at Polka Theatre for Children4
THE RESEARCH CONTEXT AT POLKA THEATREPolkaTheatrehas,foroverfortyyears,beenapioneerinthefieldofchildren’stheatre.Itsobjectiveistousetheatre,storiesandplay-basedactivitiestofuelyoungimaginationsanddevelopchildren’spotential.Polkarunaprogrammeofin-houseproducedandtouringproductionsintheirstudioandmainstagetheatresthroughouttheyear,aswellasahostofcreativelearningactivities.Theyhavebeenhistoricallydedicatedtowideningaccessandparticipation,aimingtomaketheirworkaccessibletoasmanychildrenaspossible,regardlessoftheircircumstances.Anexampleofthisistheir Curtain Up!scheme,whichhasbeenrunningforovertwentyyearsandprovidesfreeticketsforschoolssituatedindeprivedareasofMertonandthewiderSouthLondonarea.Around2,000childrencurrentlybenefitfromthisprogrammeeachyear.Thisresearchemergesdirectlyfromthiscorevalueofdiversifyingaudiences,lookingspecificallyatthePolkaSchools & Libraries Reach(S&L)Programme.
This programme was launched in 2015 for a period of three years, enabled by a generous grant awarded to Polka by the Stavros Niarchos Foundation. This new initiative was designed to create a sustainable new model for accessing and engaging the most difficult-to-reach and disadvantaged children in Polka’s South West London community.
Tomeettheseobjectives,Polkahaveestablisheda three-strandprogramme,involvingworkwithmainstreamprimaryschools,SENschoolsandlibraries.Ateach,theyhaveofferedfreetickets,schooltransportsubsidies,teachingresourcesandworkshops,alwaysaimingtoestablishrelationshipswithfamiliesaswellaschildrenandteachersorlibraryprofessionals.Thestrandoftheprogrammethatthisresearchfocussesonisthatwhichtookplaceinmainstreamschools.PolkahaveworkedwithschoolsintheirLondonboroughofMertontoofferfreeticketsandtransportsubsidiesforclassesofchildren,aswellasworkingwithteachersthroughprofessionaldevelopmentopportunitiesandfreeworkshopsforchildrenconnectedtotheperformancestheyhavewatched.Alongsidethis,theyofferedoneortwosetsoffreeticketsforafamilyofuptofourpeople(tocaterforsiblings)foreachchildinacademicYearTwoandagaininYearThreeineachgivenyearoftheprogramme.Polkaworkedwith14schoolsintotaloverthethreeyearperiod,workingwith7schoolsinthefirstphase(PartnerAschools),followedbyadifferent7schoolsinthesecondphase(PartnerBschools),beforereturningtotheinitialsevenschoolsforthethirdphase(PartnerA2schools).ThisresearchtookplaceatthePartnerA2schools,andthisreportthusfocussesontheseschools.
Theprogrammeheraldedmanysuccessesinitsfirsttwoyears,withteachersreportingthevalueofitforthechildrentheytaught(manyofthemfirsttimetheatre-goers).AteacherfromMertonPrimarySchoolsaidafterthefirstyearoftheproject:“Goingtothetheatrewasanincredibleexperienceforthem[thepupils]andgettingtheopportunitytobecomepartoftheshowattheworkshopreallywastheicingonthecake.”Teachersalsoreportedlearningnewskillsinhowtofacilitatedramawithchildrenintheirclasses,particularlyinsupportoftheirliteracylearning.Parentswhotookuptheticketofferreportedhighlevelsofsatisfactionwiththeexperience,withalmostallsayingthattheywouldbelikelyorhighlylikelytorecommendtheexperiencetoafriend.
However,Polkafoundtheredemptionrateforthefreeticketsofferedtofamilieswaslowerthanexpectedinthefirsttwoyears(seetable1,p.5forfigures),leadingtoPolkacommissioningresearchtounderstandwhythismightbe.Theysoughttounderstandthereasonswhyparentsmaychoosetotakeupafreeticketofferand,mostcrucially,thereasonswhymanydidnottakeupthisoffer.AstheS&LReachprogrammehasprogressed,Polkahaveadvancedtheirunderstandingofthepossiblebarrierstoparticipationthatliebeyondthefinancial,aswellasdevelopingstrategiesforovercomingthese.Thisresearchaimstofurtherdeveloptheseunderstandingsandstrategies,drawingouttheimplicationsofthisforPolkaastheycontinuetostrivetoextendthereachoftheirwork.Theseimplicationsmayalsobeofinteresttootherartsorganisationswhoareseekingtounderstandthecomplexintersectionsthatleadtocertainaudiencesbeingunderrepresentedattheirvenues.
Engaging hard-to-reach audiences at Polka Theatre for Children 5
THE WIDER RESEARCH CONTEXTThisresearchsitswithinthewidercontextofrecentconcernsthattheartsprivilegecertainaudiencesintermsoftheirappealandaccessibility.Manyartsinstitutionshaverespondedactivelytothis,placingthemselvesattheforefrontofapoliticaldrivetoensureequityofchoicearoundaccessandacultureofparticipationfromdiversegroups.TheTaking Partsurvey(Buntingetal.,2007),publishedbyTheArtsCouncil,lookedintothereasonsforparticipationandnon-participationintheartsthroughinterviewswitharepresentativesampleofaround29,000adults.Thereportfoundthat,amongstthosewhodoparticipateinartsattendancebutinfrequently,thefactormostinfluentialonfrequencyofattendancewastheneedformorefreetime,followedbyproximitytohomeandcost(Buntingetal.,2007,p.46).Forthosewhohadnotattendedanartseventatallinthetwelvemonthspriortothesurvey,lackofinterestwasthemostsignificantfactor,followedbylackoftime.Asthereportconcludes,theresponseof‘alackofinterest’mustbemorefullyunderstoodinordertoberespondedtoinpolicy,sinceitislikelytobefarmorecomplexthanitsunilateralcategorisationinthissurveywouldsuggest.Thiscomplexityiscorroboratedbyanarticlewhichlookedatarangeofresearchintobarrierstoengagement,findingthat‘somefactorsareconsistentintheseperiodicstudiesandsurveys;however,othersdiverge,andtheydonotusecommonframeworks,makingtrendanalysisdifficult’(Evans,2016,p.6).Evans’reviewoftheliteratureemphasisesthe‘prosaicandgeographic’(Evans,2016,p.6)barrierstoparticipation,butalsomentionstheimportanceofthequalityoftheprogrammeanditsrelevancetoparticulargroups(Evans,2016,p.6/7);again,thepicturewasmulti-facetedandrevealedarangeofreasonsfornon-participation.Indeed,Bourdieu’s(1986)explorationinthelate20thcenturyofthedifferentformsofcapitalandthewaytheyshapetastehasexpandedourtheoreticalunderstandingofthecomplexsystemsinfluencingthewaypeoplespendtheirleisuretimeandtheculturalactivitiesthattheyengagewith.Culturalandsocialcapital,aswellaseconomiccapital,determinethechoicesthatpeoplemake,asPolkafullyunderstandincommissioningthisresearch.Thereisaneedtounderstandmoredeeplyhowartsproducerscanengagewiththesocioculturalreasonswhysomeaudiencesparticipatefarlessfrequencyineventsattheirvenues.
Therehasbeenmorelimitedresearchintothespecificattendancepatternsofchildaudiences.AreportpublishedaspartoftheTaking Partresearchinitiativesurveyedaround3,000childrenofsomeoftheadultsparticipatinginresearch.Theresearchersfoundthat‘theoverarchingempiricalfindingfromtheresearchwasthepositiveassociationbetweentheparticipationbehavioursofparentsandchildren’(Shiblietal.,2014,p.4),includinganobservationthatparents’levelofeducationimpactedchildren’sratesofparticipation.Noconsistentpatternwasfound,however,betweenparentalincomeandchildren’s
participationintheartsorothercultural/sportingactivities(Shiblietal.,2014,p.4).Theyalsofoundthattherewasastronggenderbias,withmoregirlsparticipatingintheartsthanboys.Thepublication’scategorisationofartsactivitiesiswideanditisunclearwhethertheresearchersincludedvisitingthetheatreaspartoftheirunderstandingof‘participation’.Nonetheless,theirresearchsuggeststhatchildren’sparticipationratesarelikelytocorrelatewiththewiderobservationsofthecomplexsocioculturalbarrierstoartsattendance.
Thepatternsofattendanceseenintheresearchmentionedabove,withtendenciestowardsmorefrequentattendancefromprivilegedsocioeconomicgroups,canalsobeseeninPolka’saudiencedata.ResidingintheLondonboroughofMerton,Polkaareawareofthesocioeconomicdiversityamongsttheirlocalaudiences,whichintheirownwordsandthoseofcommunitystakeholdersmanifestsasa‘boroughoftwohalves’withmoreaffluentfamiliesinthewest,whilstthosewithfewereconomicresourcesareconcentratedintheeast.Totheeast,fourMertonlocations(PollardsHill,CricketGreenx2areasandFigge’sMarsh)areinthebottom20%oftheNationalIndexofDeprivationandafurther12locationsareinthebottom30%(DepartmentforCommunitiesandLocalGovernmentEnglishIndicesofDeprivation,2015).Heretherewillbeupto50%ofchildrenlivinginpoverty,aboveaverageloneparenthouseholds,refugeefamilies,andmanychildrenspeakingEnglishasasecondlanguage(morethan160languagesarespokenintheborough’sschools).Thepopulationisprojectedtoincreasefurtherby2020,includinga4.4%increaseinchildrenandyoungpeopleand37%increaseinthosefromBAMEbackgroundswithdensitygrowingmostinmoredeprivedareas(Source:LondonBoroughofMerton).DemandforsubsidisedaccesstoPolka’sproductionsandcreativelearningprogrammesisprojectedtoriseaccordingly.
The S&L ReachprojectwasdesignedtoreducethisaudiencegapandtoreachouttocommunitiesinMertonthatarecurrentlyunder-representedamongstPolka’saudiences. AstheArtsCouncilpublicsurveysuggested,thisisparticularlyimportantinlightofPolkaasapublicallyandcharitablyfundedinstitution,drawingmoneybothfromtheArtsCouncilandfromMertonCouncil.More(1998)alsoarguesfortheaccountabilityofpublicallyfundedvenuesinherliteraturereviewonPoverty and Access to the Arts: inequalities in attendance.Aswithallofthestudiesabove,sheidentifiesthesocialaswellastheeconomicbarrierstoattendance,suggestingthatitisessentialtoconsultwithnon-attenders,toshapecontentaroundthis,andtobeflexibleintermsofhowandwherethishappens.
The S&L Reachprojectlooksnotjusttoprovidetheatreexperiencesforchildrenandteachers,buttoincludefreefamilyticketsforparentstoaccompanytheirchildrenonfurthervisits.Polka’shopeisthatthiswelcomemaythenleadtofurtherengagementwiththetheatrebythesefamilies.
Engaging hard-to-reach audiences at Polka Theatre for Children6
Anderson,EwingandFleming(2014)publishedresearchonthetopicofThe Role of Family in Young People’s Theatre AttendanceinAustralia.Theyweresurveyinganolderdemographicofyoungpeopleaged14to30inordertobetterunderstandtheirtheatre-goinghabitsand,indoingso,revealed‘thecriticalroleoffamilyasfacilitatorsininductingyoungchildrenintotheworldoflivetheatreperformanceandlaterongoingtheatreattendance’(Andersonetal.,2014,p.61).Intheirreviewofliteratureonthetopic,theyquotearesearchprojectbyOskalaet.al.(2009),whoanalysedtheresultsofthepreviouslymentionedUK-basedTakingPartsurvey,subsequentlysuggestingthatearlyattendancecanhaveanimpactonsustainedattendance.Anderson,EwingandFleming’sresearchsawaclearlinkbetweenfamilyattendanceandyoungpeople’sattitudestothetheatre,buildingonapreviousqualitativestudywhichrevealedthat‘themostconsistentfactorlinkedtoreceptiveartsparticipationwasfrequencyoffamilyattendanceatperformingartsevents’(Martin,Anderson,andAdams,2012,p.326).Inconcluding,theauthorssuggestedtwofactorsemerginginrelationtotheroleoffamilyinyoungpeople’stheatre-going:thefirst,thatfamilyinteractionsanddiscussionsabouttheatre-goinginfluenceyoungpeople’sconfidenceandliteracy;thesecondthat‘thedevelopmentandmaintenanceofasustainedcultureoftheatre-goinginyoungpeople…supportedtheirengagementandmotivationtoattenddramaticworks’(Andersonetal.,2014,p.63).InlinewiththefindingsoftheArtsCouncil,thisstudyfoundthatcertainyoungpeoplefeltdisenfranchisedfromtheatreculture,describingtheirfamilyenvironmentasunconnectedtothisartform.Theysuggest,asaresultthat,
perhapsonewayforwardistomakemoretangiblelinkswiththeatrecompaniesandworksemergingfromandfordiversecultures.Inthisway,theflagship,main-stagetheatrescouldbecomemoreaccessibleformoreofourcommunityandtheirfamilies.Currently,noteveryonefeelscomfortableatAustralia’slargepublicallyfundedculturalprecincts.(Anderson,EwingandFleming,2014,p.71)
Polkaarecertainlycommittedtodiverserepresentationinrelationtotheemploymentofactorsforrolesintheir
productions,aimingforatleast40%ofcastingtogotoBAMEactors.Andersonet.al’sresearchwouldencourageaninterrogationofwhetherthisistranslatingtoasenseofculturalinclusionandconnectionfortheparentsinvolvedin the S&L Reach project.
ThisconcernwithrepresentationandinclusionintheartsisexploredbyJohnHoldeninhispaperDemocratic culture: opening up the arts to everyone(2008).Inthis,heidentifiesthreetypesofculture–publiclyfundedculture,commercialcultureandhome-madeculture.Holdenattemptstounpicktheexclusivitythatheperceivesincertaininstancesofpublicly-fundedculture,inwhichhesometimesseesan‘usandthem’scenariowhere‘thepublic’areperceivedasamassseparatetothegate-keepersofpublicly-funded,orevencommercial,culture.Instead,hepositions‘thepublic’aseveryone,withdemocraticculturebeingframedinmuchthesamewayastheidealofdemocraticpoliticsinwhicheveryonehasavoice(Holden,2008,p.25).Holdenarguesthat
Promotinguniversalaccesstoculturemeansworkingwithpeoplewheretheyare,andnotexpectingthemtocometotheculture.Inturnthatmeans:
• funderspayingmuchmoreattentiontodemand-sidefactors,alongsidenurturingthesupplyside
• morecooperationandcoordinationbetweenpubliclyfundedcultureandmainstreambroadcasterstoreachwideraudiences
• agreaterunderstandingofhowexistingaudiencesresistnewentrants,andstrategiestoovercome suchresistance
• workingcloselywithschoolsandtheeducationsystem(Holden,2008,p.30)
Holden’sfinalpointisexactlywhatPolkaaimstoachievethroughthisproject,whilstthisresearchprovidesachancetolookatthefirstandthirdpoints.WorkingtowardstheinclusionofpeoplefromacrossthediverseaudiencesinPolka’sLondonboroughofMerton,accordingtoHolden,requiresdirectconsultationwiththoseaudiences;thisresearchformsapartofthatpicture.
Engaging hard-to-reach audiences at Polka Theatre for Children 7
REVIEW OF PREVIOUS EVALUATIONS AND STATISTICSThisresearchwascommissionedtowardstheendofthethreeyearS&LReachproject,thusprovidinganopportunitytoalsodrawtogetherfindingsfrompreviousyearsaspartofthisevaluationprocess.Overthethreeyearsoftheproject,Polkadevelopedtheirapproachtoprovidingfreetickets,tryingnewwaysofovercomingbarrierstoparticipationbeyondthefinancial.Polkawereworkingwith7differentPartnerAschools,eachwithdifferentlevelsofengagementfromfamilies.Inthetablebelow,Ihavethereforepresentedthemeanpercentagefiguresforfreeticketuptakeforeachproductionoverthethreeyears,alongsideahighestandlowestpercentageacrossthesevenschoolstogiveanideaofthedisparityacrossdifferentsites.
BehindthesestatisticsarestoriesofgreatsuccessesforPolka,aswellasideasfordevelopmentwitheachphaseoftheproject.Afterthefirstyear,Polkawereincontactwith81newfamiliesthroughtheirdatabase,after377familiestookthemupontheirticketoffer.Theyalsohadoutstandingfeedbackfromthesenewfamilies,with90%givingthetopratingof‘verygood’totheirexperience(CropperandKirkham,2016,p.10).Polkameanwhilediscoveredbarrierstoticketuptakebeyondthefinancial,includingthepossibilitythattheremaybelanguageandculturalbarriers,whilstthisinitialyearrevealedtechnicaldifficultieswiththeonlinebookingsystemwhichwerequicklyresolved.Inthesecondyear,Polkaestablishedcontactwithnewschools,whilstthenumberofnewfamiliesontheirdatabaseroseto215;allrespondentstothesurveyoffamilies’experiencesratedtheirexperiencesas‘good’or‘verygood’(CropperandKirkham,2017,p.11).Intotaltheprogrammehasintroduced633first-timebookersfromhard-to-reachfamilies.Forthisyearoftheproject,Polkaimprovedcommunicationsbyaskingfora
memberofstaffateachschooltoactasliaisonbetweenPolkaandthefamiliesbeinggivenfreetickets,whilsttherewereupdatestothebookingsystemtoensurethatonlythefamilieswhohadbeengiventicketswerebooking.Similarlytotheyearbefore,Polkafoundthattherewerepotentiallylanguageandculturalbarrierswhichpreventedparentsfromtakinguptheticketoffers.Theyplanned,forthefollowingyear,tosimplifytheletterusedtocommunicatetheofferwithparentsinordertoattempttoovercomesomelanguagebarriers.PolkadoubledthenumberofopportunitiesforfamiliestoseeproductionsatPolka–offeringafree4ticketvouchertoMichael Rosen’s Chocolate CakeandanotherwhichcouldberedeemedagainstachoiceofthreeplaysintheTechtopiaFestival.Theyalsoplannedforchildrentobeinvolvedinthisfestival,boththroughtheuseofvox-popswhichfeaturedintwoperformancesofanewproductioncreatedwithchildren(The First Girl in Space)andthroughanin-theatredisplayofchildren’sworkthatwasproducedinaPolkaworkshop.Ascanbeseeninthestatisticsabove,theperformanceofChocolate Cakeinthisthirdyearoftheprogrammehadthehighestlevelofengagementofthewholeproject.However,Techtopia,whichcameshortlyafter,hadthelowest.Thelevelsofuptakeoffreeticketsalsovariedgreatlyacrossschools.PolkacommissionedthisresearchbeforeChocolate CakeandTechtopiahappened,interestedinlookinginmoredepthattheprocessofreceivingthefreeticketsfromparents’perspectives.Theywantedtoinvestigatewhetherthemeasuresthattheyputinplacehadthedesiredeffect,andtounderstandmoreaboutthosewhowerenotengagingwhenPolkareachedouttothem.ThefollowingsectionoutlinesthemethodologyIusedinordertofindoutmoreaboutthereasonswhyticketswereandwerenotbookedbyparents.
Table1:FreePolkaTheatreticketuptakebyfamiliesofpupilsfromparticipatingschools
PRODUCTION (YEAR OF PROGRAMME) MEAN TICKET UPTAKE HIGHEST TICKET UPTAKE
(SCHOOL)LOWEST TICKET UPTAKE (SCHOOL)
JamesandtheGiantPeach(Year1) 23% 48%(MertonAbbey) 9%(Bond)
Babe,TheSheepPig(Year2) 19% 34%(MertonAbbey) 6%(Lonesome)
ChocolateCake(Year3) 29% 41%(Malmesbury) 12%(Lonesome)
Techtopia(Year3) 6% 22%(Malmesbury)0%(Heathmere,Links, AllSaints,Bond)
Table1:Ticketuptake
Engaging hard-to-reach audiences at Polka Theatre for Children8
RESEARCH METHODOLOGYThisresearchtookplaceduringtheMay,JuneandJulyperiodof2018.TheresearchervisitedfiveofthesevenschoolsthatPolkaworkedwithduringthisphaseoftheprojectandreturnedtooneoftheseforasecondtimetospeaktomoreparents.Thetwoschoolsthatwerenotvisitedwereunabletoarrangeaccesswithinthetimeframe.
Attheseschools,theresearcherspoketobothbookerandnon-bookerparentsabouttheirreasonsforbookingorbeingunabletobook,andalsogatheredaperspectivefromteachers.Atoneschoolinterviewswerealsoconductedchildren,whilstinsomeinterviewswithparents,theirchildrenwerepresentandsharedtheirperspectives.Theseparentswereeitherself-selectingsincetheyrespondedtoaninvitationsentoutbycertainschoolstocomeintospeaktotheresearcher,orwereapproached
byateacherattheschoolwhothoughttheycouldsharerelevantperspectives.Thismeansthatthesampleisnotrepresentativeofallparents,butopportunistic.Detailsoftheinterviewscanbefoundinthetablebelow.Mostparentinterviewstookplaceinsmallgroups,whilstinterviewswithteacherswereusuallyone-to-one.
ThisresearchgainedfullethicalapprovalfromRoyalHolloway’sethicscommittee.Allparticipantsweremadeawareoftheirrighttoconfidentialityandanonymityinthestudyandallsignedconsentformsbeforeparticipating,eitherforthemselvesor,inthecaseofinterviewswithchildren,asparentsactingfortheirchildren.Allchildrenweregivenfulldetailsofthestudyandaskedfortheirverbalpermissiontoparticipate,followingtheirparents’writtenpermission.
DATE SCHOOL INTERVIEW DETAILS
21.05.18 MalmesburySchool(visitone)
• Openafternoonscheduledtospeaktoparents,butwithnoattendees.• Interviewswithtwogroupsofchildren(somewhohadbeentoPolkawithfamilyandsomewhohadnot).
• Conversationwithonemother/teachingassistantattheschool(booker).• Conversationwithliaisonteacher.
26.05.18 MertonAbbey • Conversationswithparentsfollowingaperformancebythechildren.Threeconversationsintotal:Agroupofthreemothers(non-bookers),thentwomothers(non-bookers),thenonefather(booker).
• AconversationwitheachYearTwoteacher.
11.06.18 BondPrimary • IspoketoagroupoftwentytothirtyparentsafteranassemblygivenbythechildrenaboutPolka.Thiswaspart-facilitatedbytheheadteacherandfiveparentsparticipatedwithcommentsandsuggestions.
• Onefathercametospeaktomeindividuallyabouthisexperiencesafterthis.•Aconversationwiththeheadteacheroftheschool.
05.07.18 LinksPrimary • Aninterviewwithagroupoffourparents(non-bookers).• AninterviewwithaYearTwoteacher.
09.07.18 LonesomePrimary • Aninterviewwithonebookerandonenon-bookertogether(thebookerhadtoleavehalfwaythrough).
• Aninterviewwithonenon-booker(amemberofthePTA).
12.07.18 Malmesbury(visittwo) • Aninterviewwithafamilyofticketbookers.• Aninterviewwithabookeronthetelephone.•Aninterviewwithonenon-bookerparent.
Table2:Researchschedule
Engaging hard-to-reach audiences at Polka Theatre for Children 9
FINDINGS Theprocessofthematicanalysisofinterviewswithparents,teachersandchildrenledtotenseparatethemesemergingfromthedata.Thesethemesspaninfluenceswhichaffectedparticipationbothpositivelyandnegatively,showingfactorswhichPolkacananticipateasstrengthsoftheirprogramme,aswellasareasthatareholdingbackthe
inclusionofevenmoreaudiences.Thereare,ofcourse,alsomanyinfluencesuponfamilieswhichPolkadonothavethepowertochangethroughtheirworkalone.Below,isanoutlineofeachofthesethemes,detailingthecontextinwhichtheyemerged:
Culture and confidenceInmostinterviews,therewasadirectconnectionbetweenparents’ownexperiencesoftheatre-goingandtheirenthusiasmforPolka’sfreeticketscheme.Althoughtheremayhavebeenotherbarrierspreventingthemfromtakinguptheoffer,allparentswhohadenjoyedgoingtothetheatreaschildren,and/orwereinterestedinthisformofcultureasadults,eitherusedthefreeticketsorhadwantedto.Thisfamiliaritywithperformancecultureincludedvisitstothecircus,stand-upcomedyperformancesorthepantomimeatWimbledonTheatre.Itisworthnoting
thatmostoftheparentswhospokeoftheirattendanceatpublicallyfundedtheatreculturedidusetheirfreePolkatickets;thisincludedamotherwhohadworkedinthetheatreandamotherandfatherofPakistaniheritagewhohadenjoyedtheatrecultureinPakistanandcontinuedtodosointheUK.OneparentspokewarmlyofherownvisitstoPolkaasachild,buthadbeenunabletotakeupthisofferoffreetickets.However,thereweresomeparentswhowerelessfamiliarwith,orlessenthusiasticabout,performance,astheexamplebelowexplores.
Two parents that spoke with the researcher had grown up in the area but hadn’t booked because they were not sure what the experience would be like. One of the two had been with her aunt to watch a stand-up comedy performance when she was a child, but had found the experience overwhelming, resulting in an impression that the theatre was “too loud”. They had both asked their children if they wanted to see Chocolate Cake, and would have been happy to do so had they expressed interest; the same parent who had had a negative experience of performance herself when younger, however, said that her own child had enjoyed parts of The Snow Queen (the performance the Year Two class had seen together), but also found the experience frightening in some ways. The researcher found herself struggling to explain her positive perceptions of theatrical experience for young children in a language that could be shared.
This made her very aware of theatre as a particular experience, cloaked in assumptions by those who have visited, but which may be understandably mysterious or intimidating. Indeed, at Links Primary, the deputy head teacher said that she believed some parents would not be confident to navigate the new experience of theatre-going alone. The head teacher of Bond Primary also described a lack of confidence and self-esteem amongst some of the parents at her school, identifying this as a reason why tickets may not have been used. When the school was involved in a different project with The Southbank Centre, a teacher chose to arrange to meet parents at the school to accompany them on their visit in order to overcome this. This could perhaps be a way of bridging the cultural gap between Polka as advocates of theatrical experience for young children and parents who care for their children’s well-being and education but who have not themselves experienced theatre as a positive form of cultural engagement.
Theideaofa‘culturalbarrier’toparticipationinthisresearchwasverymuchaboutbarrierstobeingaconfidentmemberofthetheatre-goingcommunity.Althoughthesampleofresearchparticipantswassmall,theredidnotseemtobeaconnectiontoethnicbackground,orevennecessarilytosocialclass.Instead,parents’ownfamiliarity
withandenjoymentoftheatreappearedtobetheculturalfactormostlikelytoinfluenceticketuptake.Thatsaid,therewasafactorconnectedtoculturalbackgroundthatdidappeartohaveatangibleimpact,andthiswasthelevelofEnglishlanguagefluencyamongstthefamiliesinvolved.
Engaging hard-to-reach audiences at Polka Theatre for Children10
LanguageAlthoughnoneoftheparentsthemselvestalkeddirectlyaboutlanguageasabarriertotheirparticipation,everyteacherinterviewedexpressedtheirbeliefthatthiswasabigcontributortolowernumbersofbookingsatcertainschools.ThreequartersofallpupilsatBondPrimarySchool,forexample,speakEnglishasanadditionallanguage,withpupilsspeakingatleast40homelanguages(CropperandKirkham,2016,p.10).Thisfactorcertainlyimpactedupontheengagementwithparticipantsduringresearch,andhasgreatlyinfluencedthesampleofrespondentswhoseperspectivesareincludedthisstudy.AtbothMalmesburyandLonesome,forexample,someparentsgenerouslyagreedtospeakabouttheproject,buttheresearchercouldnotexplorethereasonswhytheyhadorhadnotbookedticketsbecauseofthelanguagebarrier.Thereisnodoubtthat,withoutcertainlevelsofcomprehensionofspokenandwrittenEnglish,parentswereunlikelytobeabletotakeuptheticketofferfromthisproject.OneliaisonteacheralsoindicatedthatthisbarrierdoesnotapplyonlytothosewithEAL,sincesomeparentswithEnglishastheirfirstlanguagemaynotbeabletoreadthewrittencommunications.AlthoughPolkabecameawareofthispossiblebarrierduringtheprojectandworkedtoovercomeitthroughsimplifyingthelettersenttoparents,someparentsmayhaveneedednon-writtenortranslatedcommunications.Translation,aswellasbeingofpracticalbenefitacrossalanguagebarrier,alsogivesaverypowerfulmessageaboutinclusionandamessageofwelcome.Intheonlinesurveyofparents’feedbackfollowingthe2018Stavrosperformances,50%ofparentsselectedtheanswerthattheyhadnotbeenbeforebecause‘wehaveneverbeeninvitedtoPolkabefore’,suggestingthattheinvitationtonewaudiencesattheheartofthisprojectisapowerfulone.Translationworkorverbalcommunicationmaytakethisevenfurther.
LearningOnlytwoofthenineteenparentsinterviewedindepthsaidthattheythoughtofthetheatreexperienceashavinganimpactuponchildren’slearning.Oneoftheseworksasateachingassistant,whilsttheotherwasanEALparent(highlyfluent)whowasinterviewedonthephone.Shespokeaboutthelanguage,communicationandsocialskillsthatshesawthepotentialforherdaughtertodevelopthroughtheatreexperiences.However,shealsoexpressedconcernsthattheperformanceofFirst Girl in Spacehadperhapsbeentoocomplexforherdaughtertofullygrasp;theartisticchoicetotellastorythroughtheatricalsymbolsandtheeducationalvalueofthischoiceseemedtobeatoddsinthisparents’assessmentoftheperformance.
Allteachers,aswouldperhapsbeexpected,identifiedthehugepotentialforchildren’slearningthatcouldbefoundinvisitstothetheatre.SeveralspokeofthenecessityforchildrentounderstandinferenceforthemtofullygraspThe Snow Queen,withitthusprovidinganexcellentassessmentandteachingopportunity.Theyfoundtheworkshopstobehugelybeneficial,too,supportingchildren’sexplorationoftheperformancesandtheirownclassroomteaching.
Severalteacherssuggestedthattheperceptionofthetheatreasentertainmentratherthanasourceoflearningcouldbeoneofthereasonswhysomeparentsdidnotchoosetoredeemthetickets;theybelievethattheseparentsareveryfocussedontheirchildren’sacademicdevelopmentorextracurricularachievements,andwouldprioritiseexplicitlyeducationalexperiences.Onechildcorroboratedasimilarpoint,sayingthathewas‘toobusywithgymnastics’,whilstanothersaidtheytookuptheticketofferbecausehe‘neededtogobecauseof(his)homeworksheet’.Thelatterchildparticipantwasreferringtotheinclusionoftheperformanceasahomeworktask,whichseveralschoolsmentionedasastrategythattheyusedforencouragingeducationallymotivatedparentstorecognisethetheatreasbeneficialtotheirchildren’slearning.
The First Girl in Space performedatPolka’sTechtopiaFestival,2018
Engaging hard-to-reach audiences at Polka Theatre for Children 11
Values and interestsParentsgaveavarietyofreasonsastowhytheyhad chosen to see Chocolate Cake or the TechtopiaFestival. Formany,thiswasachancetohaveapositive,entertainingexperiencewiththeirchildren;asoneparentputit:‘There’smoretolifethanschoolandchores.’Parentsdescribedthe‘fun’thattheirchildrenhadwatchingPolkaperformances,withmorethanonesayingthewords‘theylovedit’inrelationtotheirexperiencesatthetheatre.Itwasclearthatmostparents,perhapswithjusttwoexceptions,sawPolkaasaplaceforenjoyment.
Forsomeparentsandchildren,itwasclearthatparticularperformancesheldattractionorwererejectedbecauseofthemesintheperformance.OneYearTwochildsaid,‘MyMumsaidIcouldgo,butIdon’tlikechocolatecake!’Anon-bookingparentmeanwhilestatedthat‘parentsmightfinditmeaningless’whentheysawtheChocolate Caketitle.Indeed,aPolkamemberofstaffsaidthatoneparentfoundtheposter(aboywithhisfacecoveredincake)inoppositionwithherownchild-rearingvalues.Thisisareminderofthefactthatnotalltitleswillappealtoallpeople,andthatchoiceispersonalasmuchasitiscultural.Asoneparentsaid:‘Parentslovetobepartoftheirchildren’slearningbuteveryonehasdifferentinterests…interestsneedtocomefromwithin–noonecanpersuadethem.’
Valuescan,ofcourse,drawparentstothetheatre,too.ThefamilyofPakistaniheritagealsosharedthattheyweredrawntoFirst Girl in Spacebecauseofitsfeministvalues;theycommentedonthiscelebrationoffemalestrengthandintelligenceincontrasttosomeoftheirexperiencesinPakistan,leadingtothemactivelysearchingtosharesuchmessageswiththeirdaughters.Here,thecombinationofaninterestinthetheatreandaconnectiontotheirownpersonalvaluesintheproductionsubject-matterledthemtobehighlymotivatedtotakeupthefreeticketoffer.
Time and timingSeveralparentsmentionedthatthetimingoftheticketswasdifficultforthem;oneparentsuggestedthataslightlylongerwindowforbookingmightbehelpful,butthattoolongmightmeanthatpeopleforget.Anotherparent,whodidmanagetobook,alsomentionedthattheyhadreceivedtheticketswitharelativelyshortwindowforbookingandthatthishadbeendifficulttomanage.Ontheotherhand,theliaisonteacherfromMalmesburyPrimarySchoolbelievedthatthepresentationoftheticketsjustbeforetheschoolholidayswaswell-timed,asparentsaresearchingforactivitieswiththeirchildren.Atthisschool,therewasa41%uptakeoftickets.
Oneparentperceivedthatthosenottakinguptheticketoffersimplydidnothavethetimetodoso,statingthisasthemostsignificantfactoramongstthosesheknew.Asonedeputyheadputit,‘Allparentswantthebestfortheirchildrenbutsomehaveotherworries’.
Family TheticketstoPolkawererecognised,evenbymanynon-attenders,asanopportunityforfamiliestospendtimetogether.Aparentwithonechildspokeofhowmuchtheyappreciatedtheopportunitytobetogetherasafamilyatthetheatre,whilstafamilywithtwodaughterswhohadbeeninvolvedintheprojectinitsfirstandthirdyearspokewarmlyoftheirexperiencestogether;itwasclearthatthesesharedexperienceswereanopportunityforfamilyconnection.Ininterviewswithagroupofchildren,inparticular,thechildrenspokeaboutwhotheyhadvisitedthetheatrewithandwhotheywouldliketotakeinthefuture.Theytalkedaboutthereactionsoftheirfamilymembers,andtherewasgenuineexcitementattheprospectofreturningwithotherlovedones.
Children’sworkfromS&LReachprojectworkshopsdisplayedatPolka’sTechtopiaFestival
Engaging hard-to-reach audiences at Polka Theatre for Children12
Inothercases,familysizeswereabarriertoparticipation.Therewereseveralparentswithfourchildrenormoreofdifferentageswhohadwantedtousetheticketsbutwereunabletoarrangechildcareforthosewhocouldn’tbeincluded,particularlyinsingleparentfamilies.Somementionedthatthetargetagerangesoftheperformanceswereabarrierastheyfeltthatyoungerchildrenwouldnotbeabletocome.Others,however,broughtyoungerchildrenalongdespitetheadvisoryagenotesanddescribedtheirexperiencesaspositive.Theremaythereforebeaneedtoeitherofferticketprovisionforlargerfamiliesinspecificcircumstances,ortooffersupportandadvicearoundhowlargerfamiliescanaccessPolka.
AffordabilityTherewasmixedfeedbackfromparentsaboutthepricingoftheperformances.Somesaidthatitwouldbetooexpensivetoattendwithoutthefreetickets,particularlythosewithlargerfamiliesasmentionedabove.TheheadteacherofBondPrimaryalsotalkedaboutthis,sayingthatsomefamiliesattheschoolstruggletoprovidetheverybasicssuchasfoodandclothingfortheirchildren.Oneparentsaidthattheywouldbeabletoattend,buttheywouldneedtomakesacrificesinotherareas.Otherscomparedthecostofthetheatretootheractivitiessuchasthecinemaorcircus,observingthatPolka’sticketsareoftencheaperandthereforeaffordable.Oneparentspokeofthepsychologicalimpactofbeingofferedfreetickets,sayingthatthisgenerosityandthewarmwelcomethatthisimplieswouldencouragehertocomebackagainasapayingcustomer.Inthesurveyresultsofbookersforthe2017–2018Stavrosacademicyear,50%ofthe12respondentscitedtheatreticketsasbeingtooexpensiveasthereasonfornotcomingbefore,whilstfreeticketswouldbethestrongestmotivatorforcomingback.However,themajorityalsosaidthattheywouldconsiderpayingbetween£5and£15fortheexperience.
Location and accessAgain,therewasdifferingfeedbackonthelocationandtransportoptionsforattendingPolka.Whilstallpeoplewhobookedticketsdescribedthevenueaseasilyaccessible,somewhodidnotsaidthattransport,parkingorvisibilitycouldbeaproblem.Allparents,however,saidthattheymadetripsintoWimbledoneitherfrequentlyorfromtimetotime.
SeveralparentscommentedonthewarmwelcomethattheyreceivedatPolkaoncetheyarrived,withonefrequentvisitornotingthatherchildbecamemoreengagedeachtimetheywent.AfamilysaidthattheyfoundthesignageatPolkatobehugelyeffectiveforlocatingthetheatreandfeelingwelcomedthere,aswellascommentingonhowenjoyabletheplayareawasasanadditiontotheirtheatrevisit.
Twoparentssuggestedthatperformancesatschoolcouldbeeffectiveasawayofovercomingbarrierstoaccess,forexampleatpickuptimewhenparentsarealreadyscheduledtocometoschool.Twoteachersalsosuggestedthatthis
couldbehelpfulforavarietyofreasons,overcomingbarriersoftime,locationandculturalconfidenceinengagingwiththetheatreevents.Oneschoolhavesetprecedentsinthisareainputtingonmovienightstoinvitefamiliestospendtimetogetheratschooloutsideofschoolhours.
IntermsofaccessibilitytochildrenwithSEN,oneparentofachildwithautismwashugelycomplimentaryofthisareaofPolka’swork.Thiswastheparentwhoisafrequenttheatre-goerwithherchildren,andwhoperceivesPolkaasofferingtheverybestpracticeinrelaxedperformances.Itwasinterestingtothereforehearanotherparentexpressthebeliefthatherson’sautismwouldbeabarriertoparticipation,thereforepreventingherfromtakingupthefreeticketoffer.Thisleadsintothefinalthemeofthefindingsofthisresearch,onthetopicofcommunicationwithparentsaboutPolka’swork.
Logistics and communicationBoththeparentabovewhodidnotknowaboutthepossibilityofrelaxedperformancesforherautisticson,andthoseparentswhodidnotknowwhattoexpectfromthetheatreevent,mayhavebenefittedfromthechancetocommunicateinmoredepthaboutwhatitwouldbeliketotrythisnewexperience.Polkaandtheschoolstheypartneredwithareverymuchawareoftheimportanceofcommunications,andallpartiesworkedhardoverthecourseoftheprojecttorefinetheircommunicationmethods.
AsPolkaidentifiedfromtheverystart,teachersupportisabsolutelykeytoensuringthesuccessofaprojectlikethis,leadingthemtorequesta‘linkteacher’contactateachschool.TheseteachersgiveoutPolka’slettersandticketvouchers,andcommunicatewithchildrenandparentstogivethemtheinformationandencouragementneededtosupportthemwithbookingtickets.WiththeestablishmentoftheSchoolsRelationshipOfficertosupporttheproject,PolkaalsoputinplaceahighlyeffectivemeasureforensuringthatteachersremainedinformedandsupportedintheiressentialroleasadvocatesforPolka’swork.Twoteachersexplainedtomethatthechildrenarethemostpowerfulinfluenceontheparents,observingthatifyoucangetthemexcitedaboutthetrips,thenparentswillbemorelikelytobook.Teachersidentifiedavarietyofapproaches,fromverbaldiscussions,totextmessages,tosettingthetripsashomeworkasameansofcommunicatingwithparentsaboutthepositivityoftheatreexperiencesfortheirchildrenandtheirfamilies.Aswasidentifiedabove,thechildrenaretheeasiestpeopleforteacherstocommunicatewithsincetheyspendsomuchtimewiththem,andthesemessageswillhopefullybepassedontoparents.TeachersalsodiscussedtechniquesforensuringthatPolka’scommunicationmakesitswaytoparents,sinceseveralmentionedthatlettersputintobookbagsmaygounnoticed.Thisincludedgivinglettersdirectlytoparentswherepossible,orgivingchildrentheletterstotakeouttoparentsintheirhandsratherthanintheirbags.Someteachersidentifiedthattheirownpunctuality
Engaging hard-to-reach audiences at Polka Theatre for Children 13
ingivingoutticketsmayhaveaffecteduptakeinsomeinstances,althoughthisisofcourseunderstandablewhenteachershavemanyresponsibilities.AtMalmesbury,aspecialistteacherisemployedtosupportliteracydevelopmentacrosstheschool,whodoesnothaveaclass.Thisteacherhadmorefreedomtospeaktoparentsatdrop-offandpick-up,anditmaybethatthisisoneofthereasonswhyMalmesburyhadthehighestuptakeofticketsforbothChocolate CakeandTechtopia;theserelationships–betweenPolkaandteachers,andbetweenteachersandparents-areabsolutelycrucialtoensuringthesuccessofaprojectsuchasthis.
For the Techtopia Festival,Polkaexperimentedwithchildren’sinvolvementasameansofattractingparentstothetheatre.Teachershadadvisedthatparentalengagementisbestincitedthroughchildren’sworkorperformances,andindeedthiswasthemeansthatseveralschoolsusedforencouragingparentstocometospeaktotheresearcher.ThechildreninvolvedinthethirdyearoftheresearchwerethusincludedintheperformancesatPolkaviavox-poprecordingsfortheproductionofFirst Girl in Spaceandthroughadisplayofthecreativeworktheyproducedduringapre-showworkshopatschool.This,however,clearlydidnothavethedesiredeffect,asticketuptakefortheTechtopia Festivalwasthelowestofallproductions.Fromspeakingtoparents,itseemedthattheirchildren’sinvolvementwasnotsomethingthattheywereawareof,soitmaybethatthishadnotbeen
communicatedeffectivelywiththem.TheTechtopiaticketswerealsoreleasedinquicksuccessiontotheticketsforChocolate Cake,anditistheresearcher’sspeculationthatthismayhaveinfluencedthetimegiventocommunicationsaroundthisproject.ItshouldalsobementionedthatticketsalesforTechtopiawereconsideredtobelowingeneralforPolka,withFirst Girl in Spacesellingto34%ofcapacityaccordingtoPolka’saudiencereports.Moreresearchandtrialswouldbeneededtoconfirmwhetherornotchildren’sinvolvementinthisfestivalcouldhavethepotentialtoattractnewaudiencestoPolka.
Parentswerekeentoshareideasforattractingaudiencesfromtheirlocalarea.Theymentionedsocialmediaandmarketingwebsitessuchas‘StreathamMums’onFacebookand‘MumtoMummarket’,ortheuseofpostersandflyersinthelocalarea.Oneparent,amemberofthePTA,suggestedthatrepresentativesfromPolkameetingparentsfacetofacecouldalsobeveryeffective,sinceshealwaysperceivedthemasbeingforschoolsratherthanfamilies.Shewonderedifhavingastandattheschoolfayrecouldbeeffective,oronthegateattheendoftheday.Shealsowonderedifmoreceremonyoradifferentticketformatmayhavehelpedraiseexcitementaroundthefreetickets,forexamplebygivingthemascertificatesorinthelayoutofapartyinvitation.AteachersuggestedthatYoutubeadvertsforperformancescouldalsobesharedwithparents,particularlyasthiswouldgivethemaflavourofwhattheexperiencewouldbelike.
Vox-popforThe First Girl in Space, anewplayforPolka’sTechtopiaFestival
Engaging hard-to-reach audiences at Polka Theatre for Children14
RECOMMENDATIONSThisresearchrevealedsomuchpositivityaboutPolkaamongstchildren,parentsandstaff.Allofthosewhohadvisitedcommentedonthequalityandbenefitsoftheirtheatreexperiences,andthoseparentswhohadtakenupthefreeticketofferwerehighlycomplementary.TwelverespondentsansweredPolka’selectronicsurveyfollowingthetheatreevent,andallratedchildren’senjoyment,thequalityoftheperformancesandthequalityoftheoverallexperienceaseithergoodorverygood.ItwasparticularlypowerfultoseeevidenceofhowtripstoPolkabroughtfamiliestogether,givingthemsharedmemoriesandqualityartsexperiencestodiscuss.Intermsofparent-childrelationships,thefreeticketsforfamiliesthroughthe S&L Reachprojecthasbeenverysignificantforthosefamiliesthattookuptheoffer.Theimpactofparentalinvolvementuponlearninghasbeenprovenmanytimesinresearch(see,forexample:Wilder,2013).Desforges(2003)publishedaliteraturereviewoftherelationshipbetweenparentalinvolvement,parentalsupportandfamilyeducationonpupilachievementandadjustmentinschools.Thissuggestedthathowparentsengagedwithchildrenathomehadasignificantimpactontheireducationaloutcomes.Inparticular,in‘theprimaryagerangetheimpactcausedbydifferentlevelsofparentalinvolvementismuchbiggerthandifferencesassociatedwithvariationsinthequalityofschools’(Desforges,2003,p.4/5).InsupportingqualitysharedfamilyexperiencesthroughtheS&L Reachproject,Polkahavethepotentialtocontributetowardsthesepositivepatternsofparentalengagement.
Polkahaveestablishedamodelofworkingwithschoolsthatbringsthemveryclosetocommunitiesthatwouldotherwisebeunder-representedamongsttheiraudiences.ThroughtheirSchoolsRelationshipOfficer,theyhavebeenabletoestablishstrongconnectionswithteachers,whichisthekeytoencouragingnewpeoplethroughthedoor.Thesuccessesofthisprojectinclude633ticketsusedbythefamiliesofparticipatingschools,manyofwhomwereexperiencingthistypeoftheatreforthefirsttime,anddirectcontactwith539familieswhoweren’tpreviouslyontheirdatabase.Asthisfigurereveals,thenumberoffirsttimebookershasbeenveryhighacrosstheproject,andforthisthirdyearstoodat198.
Itisclearfromparentalfeedbackduringthisresearch,aswellasthatprovidedthroughPolka’sonlinesurveysthat,formany,therearefinancialbarrierstoparticipationasaudiencemembersthatthisprojecthasdonemuchtoaddress.Withoutthefreeticketoffer,itislikelythatmostofthefamiliesmentionedabovewouldnothavevisitedthetheatre.However,thelower-than-expecteduptakeofticketsatsomeschoolshasrevealedthattherearebarriersbeyondthefinancial.Polka’sworkontheS&L Reachproject,enablingthisresearch,hasthusleadtoaseriesofrecommendationsforfuturepracticeinsimilarprojects,eitheratPolkaorotherorganisations.Theserecommendationsincorporateboth
thesuccessesofthisprojectandareasfordevelopmentasidentifiedduringresearch.TheyhavebeengeneratedbytheresearcherincollaborationwithstaffatPolkainresponsetoadraftofthisresearch:
1. Establishing close working relationships with teachers as advocates for theatre amongst families. ThemodelofhavingaSchoolsRelationshipOfficeratPolkaworkingdirectlywithanamedliaisonteacherhasworkedverywellinthisproject.Wherethatrelationshipwasstrongestandteachersadvocatedforthework,thiswasreflectedinticketuptakefromparents.Thishasimplicationsforothertheatreswhomaybelookingtoinitiatesimilarprojects.Intermsoffuturedevelopment,Polkahavesuggestedthatstrengtheningthisrelationshipmightincludeplanningfurtherinadvancewithteacherssothattheirschemesofworkcantiedirectlyintotheatretrips.TheyhavealsosuggestedthatmoreCPDwithteacherscouldstrengthentheschool/theatrelink,whichisparticularlyrelevanttoPolkasincetheynowofferINSETtraining.AspartofPolka’sPlayhouseproject,allteachersmeetandtakepartinPolka-ledCPDsessionsbeforereceivingclassroombasedworkshopsforpupils,andthismodelmaybeeffectiveforanyfutureiterationsoftheS&L Reach project.
2. Making contact with parents directly through visits by Polka staff members to schools, particularly at times when parents gather together such as at school fayres.DirectcontactwithparentsfromPolkastaffmembersmayhelpovercometheproblemoflettersbecominglostornotbeingseen,whilstalsogivingparentsachancetoaskquestionsorfindoutmoreaboutthetheatre.Polkahavealsosuggestedthattheremaybepotentialtobuildrelationshipswithparentswhocouldactaspeeradvocateswhoencourageattendancefromothers.
3. The removal of financial barriers through the provision of free tickets.Itisclearthatmanyoftheparentsinvolvedinthisresearchattendedbecauseofthefreeticketprovision,whilstotherswouldonlyconsiderattendinginthefuturewiththissupport.Polka’sdedication,throughvariousschemes,toprovidingfinancialsupportfortheatreattendanceisanexampleofexcellentpracticeforbreakingdownbarrierstoparticipationforcertaincommunities.
4. Clear communications which may benefit from translation into first languages for EAL parents. Considering new formats for ticket vouchers that make them appear more enticing.Certainparentsmaybenefitfromseeingtranslatedversionsofthelettersthataresentouttofamilies.Polkaalreadyproducetrailersfortheirshows,sothismayalsobeaconsiderationforcommunicatingwithchildren/familiesandgeneratingengagement.
Engaging hard-to-reach audiences at Polka Theatre for Children 15
5. Understanding that cultural/social barriers to participation for those from non-theatre-going families can be very strong. Theatresmayconsideroutreachasameanstoofferafirstpointofengagementforthoseforwhomcomingdirectlytothetheatreistoobigaleap.Alternatively,ateacherormemberoftheatrestaffmayoffertoleadagroupvisit.
Polkahavebeguntoconsiderstrategiesbasedonthisrecommendation,includingofferingparentsandschools‘RelaxedPacks’and‘SocialStories’tohelpwithexpectationsandtoovercomelanguagebarriers.Theyarealsolookingtoincludemoreparentticketsintheirfreeofferstoschools,sothatparentscouldaccompanyteacherstothetheatre.Polkahavealsosuggestedaladderofengagement,beginningwithanactivityinschool,followedbyaninvitetoasmall-scaleeventinthefoyerofthetheatre,followedbyticketstoashowforallages(withlowcoste.g.£3extraticketsthatcanbebookedforadditionalsiblings)andsubsequentlowcostticketscontinuingtobeofferedthereafter.Finally,Polkahavespeculatedonthepossibilityofengaginginpartnerschemeswiththeatresofferingworkforadults,wherebyparentscouldbuildtheirownexperienceoftheatre-goingbeforetakingtheirchildren.
6. Communicating clearly the benefits of theatrical experiences for children in order to engage parents in the learning that happens at the theatre.Polkaareconsideringsettingupafter-schoolclubsinsomeoftheschoolsinvolvedinthisproject,throughwhichnotonlywouldchildrenhavethebenefitofthisprovision,butPolkawouldhavethepotentialforsustainedconversationswithparentsandteachers.
7. Considering a process of consultation and collaboration which connects the artistic choices of the theatre to the direct involvement of the groups that Polka is aiming to engage.ThisrecommendationisforanextensionoftheworkthatPolkahavealreadydoneduringthisprojectininvolvingchildrenintheirproductions,withmoretimeallocatedforthistobecommunicatedclearlywithparents.PolkahavealsonotedthattheycouldperhapsofferamirroroftheirYoungVoicesPanelthroughaFamilyVoicesPanel,wherebytheyinvitefamiliestoconsultontheirwork.
ThisfinalpointarisesasmuchoutofHolden’s2008paper,Democratic culture: opening up the arts to everyone,asthisresearchprojectitself,althoughthebeginningsofthiswerefoundintheinvolvementofchildrenintheTechtopiafestival.Moreexperimentationandresearchisneededtounderstandthelevelofcollaborationwhichisneededforchildrenandtheirfamiliestofeelapartofthetheatreandinvestedinseeingitlive.Holdenoffersadviceonthismatter:
Inpubliclyfundedculturethepublicstilltendstobeseenintermsof‘audiences’or‘attenders’or‘nonattenders’,whereasincontemporarysocietytheindividualis‘the
originratherthantheobjectofaction’(ZuboffandMaxmin,2004,p36)AstheHarvardBusinessSchoolProfessorShoshanaZuboffexplains:‘thenewindividualsseektruevoice,directparticipation,unmediatedinfluenceandidentity-basedcommunitybecausetheyarecomfortableusingtheirownexperienceasthebasisformakingjudgements’(ZuboofandMaxmin,2004,p.37).Ifthatistrueinbusinessandpublicservices,whywoulditbedifferentinthecaseofculture?(Holden,2008,p.24)
HoldenwouldundoubtedlyagreethattheavenueofparticipationthatPolkabegantoexploreinthisprojectmaybeafruitfulone,inwhichtheyusedirect,non-tokenisticparticipationtomakepeopleapartofthework.For,ifaudiencesareapartofthework–throughmakingchoicesaboutit,consultingonitsdevelopment,orthroughartisticcontributions–thenthequestionofbarrierstoparticipationhasbeeninpartremovedbeforetheyevenenterthedoorofthetheatre.Polkaareworkingtirelesslyandinnovativelytoremovebarrierstoaccessandtomakeeveryoneapartoftheirtheatre.Ofcourse,personaltasteandpreferenceswillmeanthatsomeparentswillneverchosetovisit,andthisisasmuchademocraticrightastherighttoexperiencecultureforthosewhoareengagedorcurious.However,inunderstandingmorefullyhowPolkaisperceivedandwhattheneedsoftheirlocalcommunitiesare,theycancontinuethelong-termworkofensuringthatfamiliesintheirlocalareaknowoftheirwork,understandtheadvantagesoftheatreexperiencesforchildren,canaccesstheatretickets/thetheatrebuilding,andknowthattheywillbewarmlywelcomedshouldtheychoosetocome.TheS&LReachprojecthastakenastepfurtherinthiswork,engagingasignificantnewnumberofaudienceswithPolka’swork,whilstshowingthenextstepsforengagingevenmoreinthefuture.
Engaging hard-to-reach audiences at Polka Theatre for Children16
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