engagement trends in south africa how does the future look? symanowitz - mark bussin - engagement...

11

2016

Engagement trends in

South Africa – how does

the future look?

22

Contents

1. Why is engagement and important issue

2. The South African National Engagement survey and

statistics

3. What does the future look like and what do you need

to do

33

WHAT IS “EMPLOYEE ENGAGEMENT”?

44

1. Why is engagement and important issue

1010

2. The South African National Engagement survey and

statistics

1111

OUR ENGAGEMENT MODEL

1212

IS THE MODEL VALID?

1313

IS THE MODEL VALID?

1414

IS THE MODEL VALID?

1515

IS THE MODEL VALID?

1616

RESULTS: OVERALL ENGAGEMENT LEVELS

1717

RESULTS: ENGAGEMENT COMPONENT 1

1818


1919


2020


2121


2222


2323


2424

DO THE RESULTS LOOK TOO GOOD?

I. Gallup?

II. Definition?

III. Looking at components

IV. Self-selection

2525

PROPENSITY TO LEAVE

2626

RESULTS: PROPENSITY TO LEAVE

2727

SEGMENTATION MODEL

2828

RESULTS: SEGMENTATION MODEL

2929

3. What does the future look like and what do you need

to do

3030

The future looks bleak, with 0%

economic growth and very

strong headwinds for the next 4

years

What is the UBER of HR and Leadership?

It could well be doubling your employee

engagement…

3131

HOW CAN YOU ENGAGE EMPLOYEES BETTER?

1) Know where you stand

3232


2) Dig deeper to identify specific focus areas

“You can’t do everything!”

(1) I am not paid competitively / in line with the market

(2) I am not paid competitively / in line with others in the

organization

(3) I am not paid in proportion to my contributions and hard work

(4) How pay is determined is not transparent

(5) Favouritism is shown in giving raises and bonuses

EG. PAY:

3333


2) Dig deeper to identify specific focus areas

You may be surprised

3434


3) Give people a safe voice to air their views

& ask them how to solve their own problems

3636

Start with the quick wins…

1. Know what your landscape looks like by doing the

engagement survey

2. Update your recognition and performance management

policies in line with the research

3. Implement employee feedback forms to CEO on how the

performance conversation went

4. Create clearer employee career paths

5. Articulate your talent and reward process in a simple way

6. Strengthen the link between rewards and performance

7. Strengthen your EVP

8. Put key metrics in place to monitor and track business

success

3737

Employee checklist to CEO

My line manager: Y / N

1. Explained how my job contributes to the department / division

objectives

2. Explained how my job contributes to organisation success

3. Gives me sufficient feedback on how I am doing with my work

4. Gives balanced attention to my successes and challenges / problems

5. Recognises me appropriately when I have accomplished something

good

6. Allows sufficient time for communication and sharing of information and

ideas

7. Has shared ideas with me regarding my career in this organisation

8. Sets a good example and does the company brand proud

9. Lives the values of our organisation

4040

I can’t change the

direction of the wind,

but I can adjust my

sails to always

reach my

destination

Thank you for your time!

engagement trends in south africa how does the future look? symanowitz - mark bussin - engagement...

Documents