enabling digital business with sap
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Enabling Digital Business with SAPSeptember 2015
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 2Confidential
Why SAP is the Preferred Partner for your Digital Business
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5 SAP is transforming to help you Run Simple Together we will make a difference
SAP Service and Support to drive your success It’s all about value across the customer lifecycle to make the benefits of digital transformation a reality
SAP offers the only end-to-end digital business solution SAP HANA enables digitization across five business pillars
Customers are already on the digital business journey Leveraging the SAP digital platform
SAP comprehensive ecosystemOrchestrating the world to deliver faster value
Digital business is here to stayDisruption and business opportunities are everywhere
SAP HANA architecture is revolutionary Speed and agility require a modern technology platform
SAP HANA is the ultimate simplifier A new paradigm in computing opens infinite opportunitiesfor innovation and simplification
Complexity is an obstacle to digitizationComplexity is a barrier to simplification, innovation, and the transition to digital
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SAP has evolved to meet your simplification and digital needsThrough years of organic innovation and $30 billion+ in M&A, SAP has transformed
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 3Confidential
• Under Armour is not just selling shirts and shoes – It is connecting 38 million people on a digital health platform
• Facebook is not just a social network – It is the largest media company, even though it doesn’t create content
• Uber is not just another taxi company – It is transforming into an “urban logistics” company with 200,000 drivers, roughly double the size of the UPS delivery workforce
• Siemens is not just an industrial powerhouse – It is a software company connecting its industrial assets in the cloud and enabling customers to generate new revenue streams by selling services, not products
• Alibaba is not just the largest e-commerce company – It is also a financial services and technology company, blurring industry lines
• Leaders are emerging from nowhere90% of CEOs believe the digital economy will impact their industry, but less than 15% are executing on a digital strategy*
• Early adopters are winning Early adopters are achieving 9%+ revenue creation, 26%+ impact to profitability, and 12%+ market valuation*
• Industry boundaries are blurringEvery company is expanding beyond traditional industry boundaries and also becoming a technology company
Digital business models are disruptive.
The rules have changed.
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Digital Business is Here to StayDisruption and business opportunities are everywhere
Source: * MIT Sloan and CapGemini, 2013,
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 4Confidential
81% Of executives surveyed believe simplification is important for their organization and 88% admit IT investment is important to achieve simplification Source: SAP benchmarking
36 Enterprise apps per billion US dollars in revenue for the average company. This is driving most of the technical complexity.Source: SAP benchmarking
In a digital economy, speed and agility matter more than ever. While standardization remains a key pillar to successful use of technology, simplification and business innovation need to be added to the
business agenda.
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Complexity is an Obstacle to DigitizationComplexity is a barrier to simplification, innovation, and the transition to digital
$50 billionIncremental revenue available through simplification in the United States, United Kingdom, and Germany combined.Source: S+G Global Brand Simplicity Index 2013
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 5Confidential
SAP Has Evolved to Meet Your Simplification and Digital NeedsThrough years of organic innovation and $30 billion+ in M&A, SAP has transformed
• 80 million business cloud users
• 1.9 million connected businesses
• $800 billion+ in B2B commerce
• 99%+ of mobile devices connected with SAP messaging
• 75k employees representing 120 nationalities
• 295K customers • Operating in 191
countries
• 2011 SAP HANA launched• 2012 SAP Cloud launched• 2014 SAP business networks
are the largest marketplace in the world
• 2015 SAP HANA Cloud Platform
• 2015 SAP S/4HANA: Most modern ERP system
• Solutions for 25 industries and 12 LoBs
• 98% of top valued brands are our customers
• 74% of world’s transactions managed on SAP
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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 6Confidential
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REIMAGINE BUSINESS MODELSREIMAGINE BUSINESS PROCESSESREIMAGINE WORK
Digital winners have embarked on a complete reimagining of their business across three dimensions:
Bringing together transactions and analytics on the same platform. uniting structured data (e.g., finance) and unstructured data (text, video, voice) will change the way businesses plan, scale, and
innovate.
SAP HANA is the Ultimate Simplifier A new paradigm in computing opens infinite opportunities for innovation and simplification
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 7Confidential
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SAP HANA Architecture is Revolutionary Speed and agility require a modern technology platform
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 8Confidential
Through organic innovations and strategic acquisitions, SAP has the best solution portfolio and expertise required to enable your digital strategy. SAP is the preferred choice to turn your digital
vision into reality.
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SAP Offers the Only End-to-End Digital Business Solution SAP HANA enables digitization across five business pillars
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 9Confidential
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SAP Global Service and Support to Drive Your SuccessIt’s all about value delivery across the customer lifecycle to make the benefits of digital transformation a reality
Learn | Extend / Innovate | Engagement Foundation | Support
ADVISE
Simplify and innovate• Digital innovation road map
and plan• Co-innovation by industry
IMPLEMENT With proven best practices
Implement with SAP Activate• Simplified consumption
experience for SAP S/4HANA • SAP Best Practices,
methodology, and guided configuration
RUN All deployment models
Run with one global support• One global, consistent
experience• End-to-end support – on
premise, cloud, hybrid
OPTIMIZE For continuous innovation
Optimize to realize value• Continuously capture and
realize benefits of digital transformation
SAP Service and Support provides the expertise, assets, and the proven methodologies required to accelerate business innovation, reduce TCO, and run a stable platform (on premise, in the cloud,
and hybrid)
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 10Confidential
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SAP Comprehensive EcosystemOrchestrating the world to deliver faster value
Our comprehensive ecosystem offers integration into • A wide range of business
services (banking, travel, etc.)
• Open architecture: choice of hardware and software
• Complementary and innovative third-party solutions
• Reach – partners to serve your business of any size, anywhere in the world
• Forum for influence and knowledge
• Significant digital expertise and skill sets
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 11Confidential
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Customers are Already on the Digital Business Journey Leveraging the SAP digital platform
REIMAGINEBusiness models
REIMAGINEBusiness processes and
work
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Early flood detection in IndiaWith SAP HANA and SAP Predictive Analytics, water levels can be monitored in real time to alert the population about the occurrence of floods and ultimately save lives.
Fire and rescue New South Wales now has a comprehensive view of fire and disaster risk to protect 7 million residents. 30+ years of experience available in real time in SAP HANA ensures the right people are addressing emergencies at the right time.
SAP is Transforming to Help You Run SimpleTogether we will make a difference
Vision
Mission
Strategy
Help the world run better and improve people’s
lives
Help our customers run at their best
Become the cloud company powered By SAP HANA
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Combating breast cancerWith the patient data explorer running on SAP HANA, NCT is able to analyze patient data from different sources (such as tumor registries, biobank systems, physicians notes) to offer a comprehensive view of patient medical history in real time and accelerate the development of individual, highly adjusted cancer therapies.
Case studies:
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 13Confidential
Appendix
Five Digital Pillars
1. Digital core2. Customer experience3. Business network4. Workforce engagement 5. Assets and the Internet of Things
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 14Confidential
Core Digital Processes Remain CoreSAP S/4HANA, the digital core, is the next generation of ERP to modernize for digital business
SAP HANA is the platform leader• #1 solution for core processes• 1,910 customers using the SAP Business
Suite powered by SAP HANA with 900 customers using SAP S/4HANA
• 7,200+ SAP HANA customers and 815,000+ active users
USHA International Used SAP HANA database to collect and analyze data from 33 warehouses and 70 retail outlets to enable faster decision making to control the supply chain for its household appliances business. USHA completed the project in four weeks and reduced inventory 50%.
State of IndianaLeverages SAP HANA to analyze disparate data to find correlations and actionable insights to identify root causes of infant mortality. Recommendations are made to policymakers to make life better, safer, and healthier for its citizens.
• Speed to run real time • Power for prediction and simulation • Agility for speed of your business • Deployment choice and lower TCO • Consumer-grade user experience
With SAP S/4HANA, businesses can now run in real time, integrating predictive, mobile, and Big Data, and will ultimately change how we work, how we run our business, and how information is consumed.
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Case studies:
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 15Confidential
Digital Customer Experience Drives EverythingTechnology has changed the game but customers have changed the rules
Customers demand simple, seamless, personalized experiences across any channel – anytime and anywhere. With the SAP Customer Engagement and Commerce platform, you now can ensure seamless digitization of the customer experience.
• Orchestrate business processes across marketing, commerce, sales, service
• Deliver personalized experiences • Create a single, harmonized
experience • Be prepared to engage your
customers on the channels they choose
Digital customer experience with SAP• #1 B2B and B2C commerce platform• Leader in integrated marketing, field
service management • SAP hybris is the fastest-growing large
commerce platform provider
Ingram Micro MobilityLeveraging SAP hybris, Ingram Micro Mobility has achieved:• > 10% increase in average order value• 18% increase in aggregated conversion rate• 100% automation of product returns
Standard Bank of South Africa“The key success …has been giving us a clear view of what our customers want, what their needs are, and what they are saying to us, thereby directing us on how we can truly meet those needs.” -Wally Fisher, Head, Business Design Readiness
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Case studies:
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 16Confidential
Business Network Digitizes Value Chains Simplify collaboration with suppliers with SAP business networks
SAP S/4HANA gives you incredible capacity to digitize business processes across your business. But, it is the connections to the business network that allow you to extend those processes beyond your four walls.
• Over 6 million job postings a year• 4 million contractors on the Fieldglass network• Processes over 11 million timesheets and 1.5
million SOWs
• We process 55 million+ transactions, worth over $50 billion in T&E spend annually
• Our solutions are used by more than 20 million people
• Processes over $800 billion in ecommerce transactions
• Connect 1.9 million large and small businesses
• A supplier joins the network every three minutes
• Connect over 5 million users
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© 2015 SAP SE or an SAP affiliate company. All rights reserved. 17Confidential
Workforce Engagement: Next Competitive AdvantageEngaging your employees and contractors in a smarter, faster, better way
SAP provides the tools for total workforce engagement to attract the best workforce across full-time employees and contingent labor, manage the total workforce lifecycle, and provide smarter apps with a greater user experience
Total workforce engagement with SAP• #1 in total workforce management
including HR, talent management across your employees and contingent workforce
• 15 million+ users on the largest social business platform
Plan InternationalLeveraging SAP SuccessFactors Talent solutions, Plan International is:• Increasing efficiency to enable growth from ~ €700 million to €1 billion• Helping countries currently delivering programming and humanitarian services to fundraise in
local markets• Reducing manual processes to free up time for creating positive change in the field
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Case study:
© 2015 SAP SE or an SAP affiliate company. All rights reserved. 18Confidential
Assets and the Internet of ThingsInformation from assets and the Internet of Things will transform nearly every business model
SAP HANA brings together the power of In-memory, Hadoop, predictive, text mining, and spatial analytics, and a full suite of powerful modeling technologies, to extract value from Big Data.
Build an entirely new set of applications Redefine business models Assist companies to enter new industries
SAP HANA, with the power of mathematics and design, helps you achieve the unthinkable by leveraging information from physical assets, digital assets, and the Internet of Things.
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Port of Hamburg Brought together port and road traffic conditions, truck availability and incoming/outgoing shipment schedules to reduce idle truck/ship time. Its solution allowed the port to increase container handling capacity by 178% within the same land area
Mitsui Knowledge Industry Co., LtdTurned real-time cancer research into a life-changing reality. Reduced DNA analysis from 2-3 days to 20 minutes
Harley Davidson Revamped production techniques using SAP Connected Manufacturing software and reduced lead time for building custom motorcycles from 21 days to six hours
Case studies: