enabling business optimization with bi and performance management
TRANSCRIPT
Enabling Business Optimization with BI and Performance Management
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3
Optimizing Performance
Three Questions that Drive Performance
How are we doing?
Why?
What should we be doing?
Three Questions that Drive Performance
How are we doing?
Why?
What should we be doing?
How are we doing? Why?
What should we be doing?
IT
SALES
MARKETING
CUSTOMERSERVICE
HR
OPERATIONS
PRODUCTDEVELOPMENT
FINANCE
How are we doing? Why?
What should we be doing?
IT
SALES
MARKETING
CUSTOMERSERVICE
HR
OPERATIONS
PRODUCTDEVELOPMENT
FINANCE
How are we doing?
Scorecard or dashboard shows On Time Shipments below plan
How are we doing?
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How are we doing?How are we doing?
Report shows production bottleneck due to Material Shortage
Why?
How are we doing?How are we doing? Why?
Demand Volume is reviewed and Plant Production Plan is adjusted to remove bottleneck
What should we be doing?
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Business Users Not Well Enough Informed, Engaged or Aligned
47% of users don’t have confidence in their information (1)
59% say they missed information they should have used (1)
42% of managers use wrong information at least once a week (1)
24% user adoption within organizations (2)
95% of the typical workforce does not understand the strategy (3)
60% of organizations do not link budgets to strategy (3)
(1) AIIM & Accenture Surveys, 2007; (2) TDWI 2008; (3) Palladium Study, 2006
Business Users Demand…
“Information I can trust, and matters to me”
“Great-looking dashboards and reports”
“Easy way to find the right information on my own”
“A view of the business dimensions that makes sense to me”
“Auditable workflow for faster, bullet-proof processes I can trust”
“A way to see how my work fits into the ‘big picture’”
IBM Cognos Performance Management System
Applications & Blueprints
Access & Interactivity
Universal Capabilities
Business Modeling
Performance Management Platform
Information Infrastructure
Applications& Blueprints
Access & Interactivity
Universal Capabilities
Business Modeling
PerformanceManagement
Platform
Information Infrastructure
IBM Cognos Performance Management System
Applications& Blueprints
Access & Interactivity
Universal Capabilities
Business Modeling
PerformanceManagement
Platform
Information Infrastructure
IBM Cognos 8 v4:Enhances the PM System
New capabilities for greater usability, accessibility and control
Applications& Blueprints
Access & Interactivity
Universal Capabilities
Business Modeling
PerformanceManagement
Platform
Information Infrastructure
IBM Cognos 8 v4:Enhances the PM System
Strengthened foundation for performance management
Applications& Blueprints
Access & Interactivity
Universal Capabilities
Business Modeling
PerformanceManagement
Platform
Information Infrastructure
IBM Cognos 8 v4:Enhances the PM System
Greater synergy with IBM’s information infrastructure
Applications& Blueprints
Access & Interactivity
Universal Capabilities
Business Modeling
PerformanceManagement
Platform
Information Infrastructure
IBM Cognos 8 v4:Enhances the PM System
Continued development of application and solution assets to accelerate success
New Software Services, Support, & Education
IBM Integration migration IBM Web Support, IBM Support Plans
Customer ResourceCenter
with new Migration Paths
Online Support with C8 v4 Proven Practices
Product ContinuationC8 v4 available to all customers with maintenance
IBM IntegrationPartnership with GBS
CSIM Roadmaps
Migration & Upgrade Services
Off-shore & BICCServices
Guardian Services Work packages
IBM Integration Migration to IBM course search and registration system
Curriculum
Training Paths
e-Learning
Greater ability to view and define business information in a way that make sense to them
On Business Terms
To IT and Finance Standards
Deliver trusted information with conformance, compliance and cost-effective scale
Drive effective, auditable
processes that lead to better business
outcomes
On business terms
To IT and Finance standards
Better Informed!
More timely, accurate and relevant information, for
more confident, faster decisions and collaboration
Glossary integration, data lineage, annotations
New chart types and formatting
Location-awareness on mobile devices
Warehouses (Relational & OLAP)
Transaction Systems
Flat, Legacy or Modern
ExternalSources
Better Engaged!
Fully engages business users with a more dynamic and interactive BI and PM experience, making it easier to find and contribute to information
Authoring and exploration via search
Personalized, highly visual dashboards
Warehouses (Relational & OLAP)
Transaction Systems
Flat, Legacy or Modern
ExternalSources
Better Aligned!
Alignment around targets, plans and results, as well as relevant business dimensions, supporting faster cycles of adjustment and realignment across systems, people, departments and enterprises
Streamlined Planning interface
Business dimension management
New scorecarding portlets
Tighter integration with TM1 and Now!
On business terms
To IT and Finance standards
To IT Standards
Supporting business user demands without compromising high standards for conformance, compliance and cost effective scalability
Broader conformance (64-bit, IPv6, System z…)
New data sources (Cognos Now!, Cognos TM1)
Data warehousing, integration and quality
Greater deployment flexibility
New system management methodology
To Finance Standards
Driving Performance Management process excellence and better business outcomes for Finance executives
Collaborate more deeply across Finance and Operations with new rich client experience; strategy to execution with new scorecarding portlets
Analyze faster results with Financial Performance; growth and profit opportunities with TM1 and Cognos 8 BI
Adapt PM environments faster with collaborative, dimension management and finance-owned applications
On Business TermsTo IT and Finance Standards
Empowers business users without compromising IT’s high standards for conformance, compliance and cost effective scalability, while driving Performance Management
process excellence and better business outcomes for the organization.
• Broader conformance• System methodology
• Deeper integration with IBM
Information Infrastructure
• Financial Performance
analytic application
• Location-aware Go! Mobile• Enhanced Go! Search • Personalized Go! Dashboard• Charting enhancements• Streamlined Planning interface• Annotations• Data lineage• Glossary integration• Business Viewpoint
Thank you