empresa y web 2.0
DESCRIPTION
Presentación de José Mira Berenguer realizada para AECNUTRANSCRIPT
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Herramientas Social Media
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Presentación
Máster en Community Manager & Social Media por el IL3 de la Universidad de Barcelona
Director del Curso Básico de Community Manager por la UMH
Blogger Estudiante de Derecho en la Universidad de
Alicante
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¿Qué son las Redes Sociales?
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Según Wikipedia
Las redes sociales son estructuras sociales compuestas de grupos de personas, las cuales están conectadas por uno o varios tipos de relaciones, tales como amistad, parentesco, intereses comunes o que comparten conocimientos.
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Redes sociales
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Porque los clientes ya están ahí
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¿Ha cambiado la comunicación?
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Redes sociales
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En la vida real, ¿qué esperáis de una empresa?
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¡¡Perfecto!!
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¿Cuál es la fórmula del éxito?
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Cercanía
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Originalidad
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Escuchar
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Conversar
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Social Media Customer Experience
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ROI
eturn
n
nvestment
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Todo genial, pero ¿cómo empiezo?
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Wordpress Blogger
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Blog Corporativo
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http://poplaresdebenidorm.es/la-candidatura/
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Youtube
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Flickr
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Linked in
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Foursquare
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¿Alguien conoce a Bere Casillas?
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Los 10 Tweets
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Muchas gracias…
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