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Page 1: Empowering tomorrow´s industry today....plants to optimize operation by maximizing safety, reliability and availability. Inefficiency and unplanned downtime should be minimized. We

www.tuv.com

Empowering tomorrow´s industry today.

A comprehensive package of integrated services

combining testing, inspection and certification

with innovative business solutions. Im

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2 I N D U S T R I A L S ERV I C ES OV ERV I E W

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Overview – our services for the entire lifecycle of your project

One-stop solutions tailored to your needs:

· Oil, gas and chemical

· Power generation – conventional and renewable energy

· Buildings and infrastructure

· Industrial components

Asset Integrity Management – expertise to maximize asset value, profitability and return

Risk and Safety Management – support in achieving safe and reliable operations

Market Access Services – assistance in acquiring and managing certifications

Industrial Inspection – audits, inspections or verifications according to your inspection test plans

Functional Safety and Cyber Security – services for legal certainty and trouble-free operation

Sustainability – we operate with respect to our social and environmental responsibility

Contents

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The single source provider for achieving your goals across all stages of

the value chain and project- and asset lifecycle.

At TÜV Rheinland, we help you meet different challenges. Regardless of whether we work for you in the energy, infrastructure or industrial components sectors, we understand the different environments and needs of each business. That‘s why we provide a great variety of customized as well as standard services to meetindividual requirements.

Ensuring efficient management of your assets and projectsis our mission – we are globally available, lending a localhand for helping you to achieve your business goals.

Our expertise and comprehensive service portfolio offersmuch more than inspections and tests. We add value byminimizing risks and helping you to grow your business.With over 140 years of industrial expertise, we utilize our in-depth knowledge to offer you exactly the right solution foryour specific requirements.

The core values of integrity and excellence, customerorientation, performance and agility guide us in our missionto deliver first-class services on a constant high quality levelto clients around the world.

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I N D U S T R I A L S ERV I C ES OV ERV I E W 5

Our experts offer you in-depth industry knowledge – specific tailored

solutions with a proven track record.

Established in 1872, we combine tradition with Germanprecision and innovation. Our reputation for accuracy andtrust precede us around the world. TÜV Rheinland wasfounded at a time when people first started grappling withthe safety of pressure vessels, and the first industrial codes were created. Since then, we have grown to become an international provider of technical services.

We ensure that industrial plants, buildings, infrastructure and related materials, including installations and machinery meet all performance, safety and quality requirements – whether regulatory, voluntary or customer based.

T H E R I G H T SO LU T I O N F O R YO U

We provide solutions for clients across a diverse range ofindustries around the world. Gaining entry to emerging markets requires up-to-date information and technology. Profit from our in-depth market knowledge and our interest in cutting edge technologies and benefit from our industrial expertise! Our experts work in different committees and organizations, developing new standards and taking part in research work. We offer a global presence with locations in more than 60 countries. Take advantage of our international network for your global projects and learn about local regulations, market access for your products and international expansion for your business.

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6 P RO J EC T L I F EC YC L E

INDUSTRIAL SERVICES

· Energy and process

· Infrastructure

· Industrial components

· Special/advanced non-destructive testing (NDT)

· Remote condition monitoring

· Industry 4.0

· Plant owners and operators

· EPC contractors and system integrators

· Component manufacturers

· Testing, inspection and certification

· Consulting

· Project management

INDUSTRIES

INNOVATIVE SERVICES

CLIENTS

KEY SERVICES

GLOBAL DELIVERY CAPABILITY ACROSS ALL STAGES OF VALUE CHAIN,

PROJECT- , AND ASSET L IFECYCLE

Services for the entire lifecycle of your project – when quality matters.

We offer a comprehensive package of integrated services

combining traditional testing, inspection and certification with

innovative business solutions based on the complete project

and asset lifecycle.

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I N D U S T R I A L S ERV I C ES OV ERV I E W 7

Save time and effort – access a range of services and up-to-date information from one source

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8 I N D U S T R I ES OV ERV I E W

Innovative one-stop-solutions for your industry’s challenges.

We enable our clients to achieve more success. Safety, quality, efficiency

and compliance are the results of our work. Precisely right. Two words

that perfectly encapsulate our commitment to service: whatever we do,

we do it precisely and we do it right for the benefit of our clients.

Made up of technicians, engineers,scientists, economists, geologistsand project managers, our employeesare our strength. They possess a highlevel of technical skill combined withfar-reaching practical experienceresulting from successfully completedprojects and satisfied clients.Our service teams provide a widerange of expertise, which makesus exceptional.

This strength is our advantageensuring our capacity to preciselyfind the right solution for each of ourclients.

Whether you are involved in planning,manufacturing, construction oroperations, we enable you to meetthe challenges of your industries nowand in the future.

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9I N D U S T R I ES OV ERV I E W

O I L , G AS A N D C H E M I CA L

Oil and gas will remain essential energy sources in the coming decades. New and improved exploration technologies provide access to new reserves.Nevertheless, challenges are increasing. Not only are newreserves harder to reach, but projects are also becomingincreasingly complex. Old assets operating beyond design life pose financial and safety risks. In an industry of large investments, intense competition, new technologiesand tight project schedules it is very valuable to have assistance that meets increased legal, commercial and environmental requirements.

We ensure the integrity and regulatory compliance of your assets along their lifecycle. Take advantage of our long-term experience for the oil, gas and chemical sectors, our high quality standards and professional objectivity.

P OW E R G E N E R AT I O N – C O N V E N T I O N A L

A N D R E N E WA B L E E N E R GY

Looking at changing energy markets, we can see that itis getting increasingly important for conventional powerplants to optimize operation by maximizing safety, reliabilityand availability. Inefficiency and unplanned downtimeshould be minimized. We support you with testing, inspection, certification or consulting services along the whole lifecycle of your industrial plants. Whether in fossil, combined cycle, biomass, hydro or nuclear power plants, we have the expertise and accreditations to supportyou in solving your technical issues, ensuring safety andmeeting regulatory compliance.

Project planning and construction of renewable energy systems entails management of risks, which can jeopardize performance or reliability during operation. Only

comprehensive quality assurance, from site assessment and type approval to final inspection and monitoring during operation, can reliably minimize such risks. We offer extensive experience in the renewable energy sector, whether with wind power, solar thermal or photovoltaic, helping you at every phase of your project.

B U I L D I N GS A N D I N F R AS T R U C T U R E

With our high level of expertise in the real estate and construction industry, we support you from planning or technical due diligence

to operational maintenance. We ensure the safety, quality and durability of your structural or civil engineering projects around the world. Our experts consult on energy-saving designs, test your construction materials and support with gaining compliance to applicable technical regulations for electrical and building safety. Furthermore, we assist you with the operation and maintenance of essential infrastructure, be it recurring bridge inspections, assessment of road conditions and railways or the renovation of pipes and sewers. Other areas of activity include safety related systems such as lifting equipment and amusement park ride testing or explosion protection.

I N D U S T R I A L C O M P O N E N T S

Whatever equipment or components you manufacture, our experts provide support

during product design and at every stage of your supply chain across the globe. We check and certify the safety, performance and quality of your industrial products and materials. Our worldwide network of experts and inspectors is familiar with country-specific regulations and can help you receive product approvals and certification for your target market.

O PE R AT I N G I N A G LO BA L IZ E D A N D I N T E R C O N N EC T E D WO R L D T H AT I S C H A N G I N G AT A N I N C R E AS I N G

PAC E , W E R EC O G N IZ E T H E I M P O R TA N C E O F I M PR OV I N G O U R SO LU T I O N S A N D O U R WAY O F WO R K I N G .

W E A R E F O C U S E D O N PR E PA R I N G O U R S E LV E S – A N D YO U – F O R T H E F U T U R E . T H E M A I N A I M S O F O U R

I N N OVAT I O N P O R T F O L I O A R E : R E M OT E I N S PEC T I O N , I N C LU D I N G S PEC I A L IZ E D N DT T EC H N O LO G I E S AS

W E LL AS D I G I TA L IZ AT I O N A N D I N D U S T RY 4 .0 .

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10 A S S E T I N T EG R I T Y M A N AG EM EN T

Increase asset productivity while meeting safety and environmental requirements.

Maximize asset value, profitability and returns while

safeguarding personnel, equipment and environment

through best-in-class Asset Integrity Management (AIM).

An effective Asset IntegrityManagement (AIM) programincorporates all stages of the asset’slifecycle from design, throughconstruction and commissioning,to operations, maintenance andmodifications, and decommissioning.It integrates all aspects and disciplinesthat directly and indirectly impact onasset integrity or performance.

The purpose of Asset IntegrityManagement is to help maintain anasset in fit-for-service condition whileextending its remaining lifetime in areliable, safe and cost-effective way.

Moreover, AIM enables organizations to assert – with confidence and based on documented evidence – that their assets are safe and reliable at any specific point in time.

We have a large team of specialistsand engineering support in all areasof Asset Integrity Management, including process safety, risk analysis,mechanical integrity, inspectionand maintenance optimization to help you be confident in your assets.

O U R A PPR OAC H

No two projects are the same! Thatis why our AIM model provides aflexible approach to establish fullvalue-adding service packages tailored specifically to our customer needs and individual project requirements.

Our competitive advantage lies inour ability to combine selectedvalue-adding inspection planning,inspection execution, risk andsafety, and AIM consulting servicesaccording to individual asset or plantintegrity management requirements.This represents our AIM concept.

· Improve plant integrity, safety and reliability

· Increase plant and equipment availability

· Cut cost by eliminating ineffective inspection / extending inspection intervals where appropriate

· Receive expert advice from renowned international AIM company

C L I E N T B E N E F I T S

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11A S S E T I N T EG R I T Y M A N AG EM EN T

The main five levels of our AIM services – profit from our extensive know-how.

We have diverse expertise and practical knowledge across

all service levels and will support you with customized

solutions for your specific AIM needs.

1. M A N AG E M E N T SYS T E M A N D SO F T WA R E

C O N S U LT I N G

Establishing a system of policies, standards, proceduresand resources to maintain integrity over the entire assetlifecycle.

2 . DATA A N A LYS I S A N D T EC H N I CA L C O N S U LT I N G

Conducting relevant integrity, risk, reliability, process safetyand other safety and security assessments to understandintegrity vulnerability, ensure assets are designed andoperated to achieve performance targets and minimize risk.

3 . DATA C O LL EC T I O N

Inspecting, testing and monitoring the condition ofstructures and equipment during operation to maintaindesign intent throughout the asset lifecycle.

4 . I N D E PE N D E N T R E V I E W A N D V E R I F I CAT I O N

Independent examination of all or selected elementsof the AIM system, policies and processes as well astheir implementation to determine adequacy.

5 . A I M T R A I N I N G

Various training modules targeting engineers andsupervisors working in operations, inspection,maintenance and reliability, process engineering, safetyengineering and loss prevention, HSE/EHS and facilitiesmanagement.

AIM system and strategy development and implementation

Inspection of plants and components

Materials testing and Non-destructive testing (NDT)

Condition monitoring

Integrity assessment

Inspection planning and RBI consulting

Maintenance optimization and RCM

Risk, process safety & security

assessmentIndependent verification

AIM software selection &implementation support Auditing and certificationData management

Management System & Software Consulting

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Data Analysis &Technical Consulting

Data Collection (Testing, Inspection)

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Risk and Safety Management for high hazard sectors.

Achieve safe and reliable operation and avoid loss with a complete

solution for successful risk and safety management. Our expertise

is particularly suited to organizations operating in the high hazard

industries and other sectors where the impact of loss is high.

Our services help clients to manage health, safety, security, environmental (HSSE) and business risk to achieve safe and reliable operation and avoid loss, comply with complex legislation and corporate standards, protect business reputation as well as ultimately protect and enhance enterprise value.

Controlling risk requires understanding engineered and technological systems, management systems and organizational, cultural and behavioral factors. TÜV Rheinland provides consulting, learning and resourcing services across all of these enablers.

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I N D U S T R I A L S ERV I C ES OV ERV I E W 13

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Identifying, analyzing, evaluating and reducing the risks associated with facilities, operations and equipment to acceptable levels: · ALARP assessment · Asset Integrity Management · Bowtie analysis · Business risk assessment · Fire protection · Functional safety · Hazard identification · Human factors engineering · Physical effects consequence

modeling · Qualitative / deterministic risk

assessment · Quantitative / probabilistic risk

assessment · Reliability, availability and

maintainability modeling · Technical safety studies

Identifying, developing and implementing effective policies and procedures to maintain control of risks and minimize loss: · Business continuity management · Emergency planning and crisis

management · Environmental management · HSSE / safety case · HSSE management systems · Independent safety review · Process safety management · Security risk management · Safety culture assessment · Workplace safety systems

Accelerating cultural and behavioral improvement, and ensuring a solid foundation for building sustainable improvements in risk control: · Behavioral safety programs · Competency management

· Human factors · Safety leadership training

Delivering online and classroom training and postgraduate education to help develop competent risk and safety management professionals: · MSc in risk and safety management · UK degree apprenticeship in risk

and safety management · TÜV Rheinland Risktec professional

qualification in risk and safety management

· Training courses from single modules to multi-year programs for corporate clients

· Game-based learning · Computer-based training · Delivery via face-to-face, distance

or blended learning · Accredited by professional

engineering institutions and industry bodies

W E WO R K AC R OS S A LL S TAG E S

O F T H E PR O D U C T, AS S E T A N D

LO G I S T I C S L I F ECYC L E S:

We have a substantial track record of working with leading international and national operating companies, design engineering companies, manufacturers and suppliers, insurers and service providers, as well as industry associations and regulators. Our consultants have extensive international experience and our

multi-industry expertise facilitates the sharing of good practice.

We also have considerable experience of a broad range of regulatory, cultural and working environments, from prescriptive to goal-setting legislation, from compliance to learning organizations, and from harsh to mild environments. We have a proven track record to meet the challenges each industry faces; whether new build or

extending the life of assets, frontier or brownfield developments, application of novel or traditional technologies, organizational and cultural change, or changing regulatory regimes.

Whatever your risk and safety management needs, in working with us you can be assured of responsive, high quality technical support delivered by experienced consultants, tailored to meet specific circumstances.

WORKS/TESTING

CONCEPT/DEVELOPMENT DESIGN PRODUCTION/

MANUFACTURE

RECYCLING/DISPOSAL

Ensur ing & demonstrat ing safe PRODUCTS troughout l i fecyc le

Ensur ing & demonstrat ing safe LOGISTICS

CONCEPT/DEVELOPMENT DESIGN SITE CONSTRUCTION

& COMMISSIONING

Ensur ing & demonstrat ing safe PROJECTS troughout l i fecyc le

OPERATIONS, MAINTENANCE &

MODIFICATION

DECOMMISSIONING, RE-POWERING

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14 M A RK E T AC C ES S S ERV I C ES

Market Access Services – exportingindustrial components abroad.

Rapid shifts in global trade and competition make

it necessary to manufacture in accordance with

multiple regulations, codes and standards.

We assist you in acquiring and managing the

various certifications required for your product

around the world. Our worldwide network

of experts supports you with a full range of

services, providing a one-stop-shop solution for

your industrial component export needs.

3 S T E P S TO M A R K E T L AU N C H

Our experts regularly work in different standard bodiesand committees responsible for setting up new standardsand norms. Working with us, you can be sure to receive the most up-to-date information.

In order to launch a product on a foreign market additional safety certificates, conformity certificates and/or test marks may be required. Where to find all the information? And where to obtain the approvals for the market entry from? That is where TÜV Rheinland Market Access Services support. We provide knowledge on the regulatory requirements and relevant certification services. Benefit from a faster time to market, more sales and greater profit with our services from a single source. And this is how it works.

L E A R N H OW W E CA N AS S I S T YO U I N M E E T I N G T H E

R EQ U I R E M E N T S O F YO U R TA R G E T M A R K E T!

∙ Which national regulations are valid?

∙ Which standards are accepted/required?

∙ What else has to be considered?

∙ Design and documentation review

∙ Inspection

∙ Testing

∙ Approval/Certification

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15M A RK E T AC C ES S S ERV I C ES

A N E X T R AC T O F O U R AC C R E D I TAT I O N S

· Inspection body for newly built pressure equipment approved by various national and regional authorities e.g. USA/Canada/Mexico (ASME BPVC), India (IBR), Malaysia (DOSH), Serbia (3A), Singapore (MoM), and South Africa (SANAS)

· Inspection Body for lifts, lifting equipment and amusement park rides e.g. Egypt, Philippines, Qatar, Saudi Arabia, South Africa and United Arab Emirates

· Designated overseas inspection agency for the Japanese market for in-country inspections of boilers, pressure equipment and mobile cranes

· Cooperation agreement on technical safety for pressure equipment, lifts, and explosion proof apparatus in Korea (KOSHA)

In addition, our comprehensive portfolio includesdevelopment support services and handling of localapprovals and certificates required. Making it easy todistribute your product globally, we also provide preshipment and commercial inspection services to ensurethat your imports comply with national regulations.

We can support you in gaining approvals for a wide range of industrial components including pressure equipment, machinery, lifting equipment, electrical and fire protection systems as well as equipment and protective systems intended for use in potentially explosive atmospheres. Our services span your complete approval process, starting with material and product testing at the manufacturer’s site or in one of our laboratories, performing design reviews, followed by inspection services during manufacturing or erection and ultimately achieving certification.

I N EU R O PE T Ü V R H E I N L A N D I S AC C R E D I T E D AS A

N OT I F I E D BO DY F O R M A N Y D I FF E R E N T D I R EC T I V E S

A N D R EG U L AT I O N S:

· Stationary and transportable pressure equipment (PED, SPVD, TPED),

· Construction products regulation (CPR),

· Explosion protection equipment (ATEX),

· Lifting equipment,

· Machinery

Beyond the European market, we are also accredited to provide approvals and certification services for many other countries and regions.

WO L R DW I D E M A R K E T AC C E S S

Do you want an overview of allstandards and requirements for the

most important import and exportcountries? Visit our website for more details! www.tuv.com/mas

Accreditation

Cooperation agreement

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16 I N D U S T R I A L I N S P EC T I O N

In times of globalization, when industrial projects, production and

purchasing are increasingly becoming cross-region activities, we

are your reliable partner worldwide. Using the diverse professional

background of our experts, we work in multidisciplinary teams

to find the right solution for your industrial sector during vendor

selection, production, shipment, installation and operation.

The management of and procurement for international projects in today’s industry can entail dealing with complex manufacturing and supply chain processes. You need to be certain that contractors adhere to all terms in the agreement such as time frames, pricing, and technical

parameters as well as the quality of equipment and works.

A task of mammoth proportion, client requirements must be met, compliance of products to national or international regulations must be ensured and timely delivery must

be guaranteed. Under such critical circumstances, it is prudent to rely on the services provided by an independent party such as TÜV Rheinland. We help you to select competent suppliers, assure quality of materials and components as well as to minimize delays.

Successful international projects – along the supply chain.

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17I N D U S T R I A L I N S P EC T I O N

W I T H O U R E X T E N S I V E K N OW L E D G E O F I N D U S T R I A L I N S PEC T I O N S E RV I C E S F O R N AT I O N A L A N D

I N T E R N AT I O N A L PR O J EC T S A N D O U R R E PU TAT I O N F O R C O N S C I E N T I O U S A N D R E L I A B L E WO R K ,

W E PR OV I D E C U S TO M E R SAT I S FAC T I O N A R O U N D T H E G LO B E A N D H E L P E N S U R E S U C C E S S F U L PR O J EC T

A N D AS S E T PE R F O R M A N C E .

INDUSTRIAL INSPECTION

SE

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SF

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VENDOR INSPECTION

PROJECTS OPERATIONS

GLOBAL NETWORK LOCAL PRESENCE

EXPEDITING SITE SUPERVISION IN CONSTRUCTION

IN-SERVICE INSPECTIONS

Verification of documents / procedures

Inspections during manufacturing

Witnessing of tests / FAT

Pre-shipment inspections

Project support and monitoring

Quality audits

Production control

Progress reporting

Field expediting

Desk expediting

Loading and discharging supervision

QA/QC inspections of on-site shipments

Material handover supervision

Witnessing of installation

Handover inspection

Periodic visual inspection of assets in operation or during shutdown periods

Corrosion monitoring

Key element of our Asset Integrity Management (AIM) offering

O U R S PEC I A L I S T K N OW- H OW AT

YO U R S E RV I C E

Our experts conduct comprehensive audits, inspections or verifications according to your inspection and test plans or specifications as well as applicable international standards and codes. We also ensure safe and appropriate loading, shipment and off-loading at locations worldwide

in order for you to receive the right goods and materials properly and intact. Furthermore, we are on-site to supervise and monitor all activities until successful completion of the project. Even once your asset is in operation, we continue to assist you with our inspections, assessing the condition and thus reducing the risk of

unplanned outages or breakdowns.Providing a wide variety of services, including assessment, qualification, inspection, testing, and supervision, we prepare a customized service package to find the best solution for you whether it covers the management of your entire project, asset, or just a single service.

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18 F U N C T I O N A L SA F E T Y A N D C Y B ER S EC U R I T Y

Optimized processes with the integration of Functional Safety and Cyber Security.

Throughout various industries the issue of increasing system complexity

brings new challenges for companies: both in terms of protecting

systems and of the safety and reliability of assets. With over 140 years

of experience in industrial safety and nearly 20 years in Cyber Security,

we are your ideal partner in digitalization strategies.

SA F E T Y A N D S EC U R I T Y BY D E S I G N

Industrial systems consist of individual components that areintegrated to a single structure, enabling the performanceof specific functions. These systems are developed,operated and needed to be maintained. Typically, threepartners are involved in a system lifecycle: the componentmanufacturers, the integrators, who are responsible forproduct design, functioning and implementation, and theend users, who operate and maintain the systems. This results in two approaches for Functional Safety and Cyber Security, namely “safety by design” and “security by design.”

The aim of our services for Functional Safety and CyberSecurity is to provide you with legal certainty, optimizedprocesses, and ensure trouble-free operation. You canprofit from our many years of industry experience and highexpectations of quality.

You can trust in our longstanding experience as arecognized certification provider as well as our expertise inindustry 4.0 and digitalization. Forge a new path with us asyour competent partner!

Defense against negligent and willful actions to protect devices and facilities

CY B E R S EC U R I T Y

Defense against random and systematic technical failure to protect life and environment

F U N C T I O N A L SA F E T Y

SAFE OPERATION OF INDUSTRIAL SYSTEMS

Qualified or certified

components

Management system

Qualified personnel

1. 2. 3.

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This mark stands for all the relevant customer information about products, services and systems that are tested, certified or inspected by TÜV Rheinland. This information is available online anytime, anywhere, and can be viewed in a matter of seconds at the click of a button. This means optimal transparency and top perfor-mance in terms of safety, quality and reliability – always. Global, systematic and eye-catching – communicated through a unique and multifunctional mark. The TÜV Rheinland test mark.

A LWAYS A GO O D S I G N . T H E T Ü V R H E I N L A N D T E S T M A R K .

SU S TA I N A B I L I T Y

Sustainable industrial performance.

TÜV Rheinland to contribute to a future that meets both human and

environmental needs on a sustainable basis.

Sustainability is a core concern for us and determinesour actions. We are profit-oriented with respect to oursocial and environmental responsibility. We truly believecompanies can only be successful in the long term, if theyincorporate sustainability into their philosophy and the waythey manage their businesses.

Our most important asset is, therefore, the trust ourcustomers invest in the safety, quality and integrity of ourservices. We define success by developing and maintaininga long-term partnership and are committed to optimizingthe value chain of your business by providing fastturnaround times, cost-effective solutions, technical advice,project management support and accurate, timely reportingin many languages.

We have pledged ourselves to upholding the principles ofthe UN Global Compact, where we have been a membersince 2006, promoting sustainability and combatingcorruption. Another visible example of our dedication toglobal sustainability is our membership in the InternationalFederation of Inspection Agencies. Im

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TÜV Rheinland GroupIndustrial ServicesAm Grauen Stein51105 [email protected]