empowering masses through good governance

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Empowering masses Through Good Governance Dr Saurabh Gupta, STD & SIO, NIC, UP

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Page 1: Empowering masses Through Good Governance

Empowering masses

Through Good Governance

Dr Saurabh Gupta, STD & SIO, NIC, UP

Page 2: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Area: 2.41 lakh sq km

Population: ~ 19 crore (17% of

total country’s population)

Revenue Villages: 97,134

Gram Panchayat: 52,028

Commissioneries: 19

Districts: 75

Social Groups: OBC > 50%,

SC+ST - 23.8%, Minority -17.7%

A very large state accounting for

7.3% of total area of the country

Limited Awareness of Schemes

specially among rural masses

Out of 2.17 crore farmers, 78% are

marginal farmers, 13% are small

farmers & 9 % are big farmers.

Out of a population of 19 cr about

5 cr are BPL.

Complexity of Our State

Page 3: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

NIC State Unit – located at 3rd Floor, Yojna Bhawan, has a technical strengthof 69 officials headed by the State Informatics Officer, involved in differentproject activities.

NIC District Centre – 75 district centres provide 24x7 technical support todistrict administration through a technical team of 131 officials

NIC, Registration Authority – located in Kendriya Bhawan, it provides DigitialSignature Repository Services to various projects in the state. Till date19,200+ DSCs have been issued to various Government authorities

Project Site Offices – Extending IT support to different Insttiutuions of theState & Central Government

− High Court Lucknow & Allahabad Bench

− Chief Minister’s Office

− Board of Revenue

− APC Office,

− Rural Development Department

− Finance Department & Vidhan Sabha Library

− Secretariat Support Centre, Bapu Bhawan,

− IVFRT, Chaudhary Charan Singh Airport, Lucknow

NIC State Wide Presence

Page 4: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

NIC Data Centre

102 servers

60 TB storage

80+ Government Departments,

200+ Government./ Educational Institutions

24x7 operations.

450 Databases

200+ Websites

Network

15,000 nodes

10,000 emails accounts

Connecting 11 Govt. Buildings

100+ Educational Instt. & Universities

over NKN

Management of 885 PoPs of

UPSWAN

NIC Support Services

Page 5: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Video Conferencing – providing point-to-point and multipoint VC services atthe State & District level –

− Studio based VC services in all 75 districts, 18 Commissionaries, 7 District Court &District Jails, High Court, BoR, CM Office, DGP Office, Commercial Tax, StateElection Commission etc.

− Desktop based VC provided to all District Magistrates and CDOs

− More than 300 VC sessions per month resulting in a saving of 36 cr per annum

Training – Technical & Project based training conducted for State Employees

NIC Support Services

Page 6: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Accolades

Lokvani – Prime Minister’s Award for Public Administration, Golden Icon

Award at 9th National e-Governance Conference, Special mention at

Stockholm Sweden, Manthan Award, and many others.

eScholarship – NASSCOM Social Innovation Honours & Citation at Microsoft

eGov Summit. First of its kind project in the Country

eDistrict – First state in the country to rollout eDistrict project in December

2008.

One of the first in the country to setup a DAMA based Video Conferencing

facility in all the districts of the State.

ISO Certification & Oracle e-Governance Award for ITSANIC – UP Treasury

Computerisation.

Manthan Gold Award for NISANI – National Identity Card Software.

Bhulekh – a paradigm shift in the Government Citizen interaction with

concepts such as ‘ROR apke Dwar’ & ‘Khatauni on NET’ certified by ISO

Dataquest e-Gov Champions Award & Transformational Leadership

Samman.

Page 7: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Utility Bill Payment

Recruitment,

Counselling, Results

Certificates

Birth, Death, etc.

Pension

Employment

Scholarships

Government

RTI & Grievances

Ration Card &

Food Grains

Services having touch point in citizen’s “Life Cycle”….

Page 8: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

National eGovernance Plan & MMPs

1. eDistrict 6. ePanchayat

2. Commercial Taxes 7. eOffice

3. Land Records 8. Road Transport

4. Municipalities 9. Treasury Computerisation

5. Public Distribution System

State MMPs under NeGP (13)

1. eProcurement 3. National Service Delivery Gateway

2. eCourts 4. India Portal

Integrated MMPs (7)

1. State Portal, SSDG, eForms 4. Online Recruitment & Transfer

2. eScholarship & ePension 5. Tehsil Diwas/ Lokvani

3. Online Counselling 6. Budget, etc

State Projects

Infrastructure Projects

1. UP State Wide Area Network 2. Common Service Centres

Page 9: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Major eGovernance Initiatives - Impact

Types of services Impact

Citizen Service Delivery (eDistrict & eForms) 139.37 Lakh Services Delivered

Scholarship Distribution (Students) 371.83 lakh Student Beneficiaries

Pension (old age, Widow, handicap etc.) 86.48 Lakh Pensioners

Electronic RoR (Khatauni) 14 cr e-Khatauni Distributed

Result Dissemination & Counselling > 75 lakh students benefitted every year

Grievance Filing (Tehsil Divas) * 17,55,139 Grievance Disposed

VAT Collection (NET Payment) 25,703 Cr Collected as Tax

VAT Collection (eReturn Filing) 47,803 Cr Collected as Return

VAT (eForm & eTDF Download) 1 Cr Forms Downloaded

Property Registration (Documents) 90 Lakh Documents Registered

Revenue Collection (Transport) - Lko 16,969 Lakh Revenue Collected

Ration Card Holders 12 Cr Ration Card Beneficiaries online

Page 10: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Page 11: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

e-District is an end-to-end workflow based IT solution

which extends the government services to the citizens-

right at their doorstep.

Targeting Rural Population

Page 12: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

eDistrict – ‘Service at doorstep of Citizen’

Successfully rolled out in 6 pilot districts of the state since December2008.

A fully automated system – right from application submission to finaldelivery of service/certificate.

22 Services comprising of certificates, pensions, ration card,employment from 7 Line Departments already started.

Success story – More than 100.80 lakh Digitally Signed Certificatesissued since inception

An excellent example of PPP model (Owned by GovernmentManaged by Private).

eDistrict redefines electronic delivery of service to ease, equity &

efficiency

Page 13: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

More than 104.37 lakh applications till 18.07.2014

22 Services Running

Successfully

S.No Service NameTotal %age

DisposedReceived Disposed

1 Caste Certificate 29,43,920 28,86,087 99.02%

2 Domicile Certificate 32,44,774 31,76,898 98.78%

3 Income Certificate 41,80,792 40,84,060 99.15%

4 Handicap Certificate 27,654 23,096 81.75%

5 Birth Certificate 1,65,872 1,58,437 96.88%

6 Death Certificate 61,235 57,875 97.32%

7 Registration In Emp. Exchange 35,887 24,156 19.17%

8 Handicap Pension 2,791 578 10.29%

9 Old Age Pension 5,890 2,189 28.76%

10 Widow Pension 8,481 2,751 30.56%

11 Ration Card Issuance 25,371 17,109 71.63%

12 Ration Card Surrender 333 320 96.09%

13 Ration Card Duplicate 3,747 3,588 95.75%

14 Ration Card Modification 116 76 65.51%

Total 107,07,012 104,37,223 96.47%

Page 14: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

GPR done to move from archaic rules totechnology based decision making

Shift from ink-signed to Digitally SignedCertificate/ Service

Focus on easy service to the citizen right attheir door step

Implementation of Service Levels forGuaranteeing the service.

Online status tracking & verification of theissued certificates

Services integrated with 17000+ CSCs,Lokvani Centres, Tehsil Computer Centres &eDistrict Centres.

Dawn of a new era of digitally signed electronic delivery

eDistrict – Process Improvements

Page 15: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Faces of Transformation …

Page 16: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Raebareli Ghaziabad

Gautambudh NagarSitapur

Page 17: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Page 18: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Transforming Land Record Administration into a role model for

Rural e-Governance through electronic delivery of Land Records.

Building-in efficiency, effectiveness, consistency & uniformity in the system for creating faith and belief in the Rural

Masses

Page 19: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Bhulekh – Service Profile

Converting all Manual Records to ‘Intelligent Records’

Electronic archival of Paper Records

Bringing in uniformity in maintenance of Land Records in the State through Legislation, Process Re-engineering

Provide Secure Transaction

Track Government’s Land, Revenues, Land Pattern, etc.

Create a Win-Win situation for all the Stake-holders

A Paradigm shift in the Service Delivery Mechanism

Page 20: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Satisfied Citizen – Hassle free quicker delivery of Record of Rights

Transforming the delivery mechanism to 24x7 (through Internet,Courier, Lokvani, Kiosk, Single Window System, eDistrict etc.)

Distributed more than 140 million Computerised Khatauni till date

Operational in all 324 tehsils in 75 districts through an enactmentof a law

Manages 100 million plot holdings spread in 99,949 villages

Directly impacts 25 million land holders across the state

Fully replaces legacy system of manual generation of Record-of-Right (RoR)

Provides immediate delivery of RoR from Tehsil Computer Centre

Helped realize an amount of Rs.2100 million by way of servicecharges

Bhulekh – ‘Influencing Rural Masses’

Page 21: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP@ IT Department, GoUP26-Jul-14

Moving from Automated Treasury to Online Treasury

Finance Portal of the State.

Data updation from all District Treasuries on real time basis.

Expenditure and Budget allotment & their Grants available on-line.

Payment Receipt transactions of more than 6000 DDOs available online.

5 Lakh plus Pensioners benefited from improved service deliveries.

Koshvani – ‘Online Treasury’

Page 22: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

75 district & State Treasury Networked

Automatic Pension Disbursement to banks

Treasury on WEB (koshvani.up.nic.in)

Online Budget Allotment Verification

Voucher level compilation for whole state

Receipt Accounting upto scheme level

Automated Cheque generation

Treasury Computerisation

Page 23: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Upholding children’s Right to Education

Page 24: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Zero Delay - direct transfer of Scholarship to the bank accounts of students

Reach the deserving candidates within time and without leakages

Prevent frauds, minimize misappropriation of funds.

Multiple departments brought to a common platform removing duplication ofefforts.

Auto generation of department-wise scholarship demand for each district andschool.

A BIG step towards goal of ‘Financial Inclusion’.

Pioneer state in the country to have used IT based initiative for electronictransfer / disbursement of scholarship

Ensuring accuracy and authenticity of data, the Digital Signature has beenimplemented for online verification and demand generation by respectiveofficers

e-Scholarship - a comprehensive tool towards Education Reforms

in the state

e-Scholarship – ‘Social Empowerment’

Page 25: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

More than 3.72 crore student beneficiaries

A total sum exceeding 4362 crore disbursed electronicallythrough the system

Reduced number of fraudulent cases and saved governmentexchequer more than 700 crores in a year

Figures for year 2013-14

‘Empowering & Educating Masses’

SNo Category

Student (in Lakhs) Amount (in Crores)

Pre -

Matric

Post -

MatricTotal

Pre –

Matric

Post –

Matric

Post –

Matric

Fee

Total

1. OBC 158.99 15.04 174.03 589.11 359.02 498.31 1446.44

2. SC 99.77 10.81 110.58 428.41 407.12 982.18 1817.71

3. ST 1.73 0.06 1.79 7.02. 2.46 2.51 4.97

4. MINORITY 40.93 2.23 43.16 150.68 59.6 60.77 271.05

5. GENERAL 36.24 6.64 42.88 137.78 252.76 432.12 822.66

TOTAL 337.66 34.78 372.44 1305.98 1080.96 1975.89 4362.83

Page 26: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Year 2013-14 2012-13 2011-12 2010-11

S.No Category Students ScholarshipIn Lakhs

Student Scholarship

In LakhsStudent

ScholarshipIn Lakhs

Student Scholarship

In Lakhs

1. OBC 174.03 94813.43 174.14 108437.9 205.79 97305.00 211.88 98200.80

2. SC 110.58 83553.40 109.68 72483.2 107.37 61881.53 106.95 49214.05

3. ST 1.79 246.87 1.72 838.69 1.44 607.07 1.31 561.51

4. MINORITY 43.16 21028.33 43.78 25105.25 37.84 14803.92 36.93 14480.86

5. GENERAL 42.88 39054.21 42.52 37564.36 44.00 27552.43 45.96 27100.89

TOTAL 372.44 238694.59 371.85 244429.4 396.44 292149.95 403.04 189558.01

Category wise PreMatric Students in 2013-14 Category & Year wise PostMatric Students

e-Scholarship – ‘Analytical Tool’

0

20000

40000

60000

80000

100000

120000

2013-14 2012-13 2011-12 2010-11

OBC

SC

ST

MINORITY

GENERAL

Page 27: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Online Post-Matric Scholarship & Fee Reimbursement

System 2013-14

Common Application form for all Sponsoring

Departments.

Rigorous Scrutiny of Data at State level.

Suspected cases filtered out by matching High School

and Income Certificate details with Databases of UP

Board and Revenue Department

Roles defined for all stakeholders.

24x7 availability of status at each level through Web.

Centralised Data Management & Analysis.

Transparency in fund transfer

Time & effort saving

Allotment of fund on the basis of Common State

income cut-off

Page 28: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Welfare Deptt. Treasury Deptt. PFMS Delhi

a) Nominate State level Nodal officer

b) Preparation of Beneficiary File & transfer it to SFTP Server in PFMS Format

c) Submit Bill & obtain Token from Treasury, prepare Transaction File and load it on SFTP Server

d) Upload transaction File to SFTP Server

e) Take credit Scroll File(provided by CPSMS) from SFTP Serverfor reconciliation & MIS purpose

a) Identify Treasury Branchesb) Provision to upload

Credit/Debit Scroll for reconciliation & MIS purpose

a) Provide PFMS data formatb) Provide credentials ( login

/password) to Treasury office.c) Provide mechanism to

push/pull data from SFTP Server.

d) Monitoring of SFTP Servere) Transfer of amount to the

student account through Bank.

f) Similarly Same Pattern will be adopted for other Treasury payments.

Roles & Responsibilities For Transfer of Scholarship

Through PFMS (CPSMS)

Bank - SBI

a) Should Debit the Govtt. A/C automatically through CPSMS.

b) Should provide Debit Scroll of all Transactions including Payment through CPSMS in Soft copy to Treasury.

eScholarship Integration

Page 29: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

PFMS - Scholarship Fund Transfer

Page 30: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Integrated Social Pension System

Page 31: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Benefiting 86.48 Lakh Pensioners across the State

Electronic disbursement of Rs.1,72,995 lakh as pensions in 2013-14

Automatic calculation of pension amount & direct transfer to

Pensioner’s Bank Account

Beneficiary wise pension transfer detail available on Internet

Simplified monitoring process & reduction in transaction costs for all.

Pension Scheme Pensioners Amount (Rs. in Lakh)

Old Age Pension 38,24,890 70,695.85

Rani Laxim Bai Pension 24,46,299 58,710.82

Widow Pension 13,97,102 29,558.21

Handicap Pension 7,99,480 14,030.46

Integrated Social Pension System

Page 32: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Commercial Tax Computerisation

Page 33: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Web based application for Single window Receipt and Registration process

All 94 locations have a Vyapari Suvidha Kendra acting as one stop shop for all type of receipts

NET Banking to provide speedy and efficient financial transactions

e-Return filing was enabled to handle the government’s decision of making return filing compulsory for all traders having a turnover of more than one crore.

Automated Input Tax Credit. The dealer can claim Input Tax Credit on his purchases on the basis of tax invoices issued by selling dealer.

Online TDF Generation for transit authorization of goods movement through the state or from outside the state.

VAT Computerisation

Implemented from 1st Jan ’08. The day VAT was adopted in State

Page 34: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Receipt

Registration

Return & Challan

Forms

User and Role Administration

(VYAS - VanijYakar Automation System

Dealer Database

Total No. of Registered Dealers 10,94,414

Total No. of Active Dealers 7,05,074

Total No. of Suspended Dealers 58,698

Total No. of Canceled Tin 3,30,642

Capturing the Bio-metric data of all the

Registered Dealers

Capturing Partners Photograph from Web

Camera

Uploading Digital Photo of Dealer’s

Establishment Premises

MIS system for Monitoring and proper

management of the applications

Page 35: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Service Start Dt Transaction Number Value

ePayment Feb ‘09 13 Banks 6,46,231 Challans 91,753 Cr

eReturn Mar ‘09 2,63,776 Dealers 36,41,930 eReturns 1,64,188 Cr

eForms Sep ‘09 26,181 Dealers 1,37,21,959 Forms 126,38,60,219 Cr

eTDF (Behti) Aug ‘09 200 per day 1,73,15,273 Forms

eSancharan Nov ‘13 2125 Dealers 1,23,705 Forms 12,392 Cr

eRegistartion Feb ‘11 Online Registration can be applied

eRefund Jan ‘12 Online Refund Application can be applied

Call Center 24x7 Nov ‘11

SMS Jan ‘11 NIC SMS Both Push & Pull SMS

VAT Online Services

Year wise e-Return

Page 36: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

e-Election (LS & VS)

Parliamentary Constituency 80 No. of Booth 1.48 Lakhs

Assembly Constituency 403 No. of Sections 2.50 Lakhs

No of first Time Voters 38 Lakhs No. of Voters 13.89 Crore

On-Line Monitoring of Electoral Roll

GIS Based Mapping and Information System

EVM Management

Polling Personnel Deployment

SMS Based Search of PS & BLO

Web based & SMS based system for Poll Monitoring & Poll Events

Voter Slip on SMS by using NIC SMS Gateway

Webcasting from Polling Stations

Counting Management & On line Results Announcement

Information Dissemination Through Web & Mobile Based System including

search engine facility

Alphabetic Locator (On-line & offline)

Page 37: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

UPPSC Computerisation - (OASIS)

Electronic Filing of the forms from their home or KIOSK.

Making New Generation reforms for recruitment process using ICT.

SMS to provide Registration & Fee related information.

Fee Deposition through e-Challan / i-Collect.

Result announcement through WEB

On Line Application form Submission Information System

OASIS – One stop Service Delivery Portal For Govt. Job seeker at their

door step for hassle free applying for Jobs.

e-Form

e-Challan/I-Collect

e-Admin

e-Allotment

e-Admit Card

e-Interview

e-Result

e- Board Recommendation

System features E-Services of OASIS

Page 38: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Application Form

Application Form,

Uttar Pradesh,

67166, 84%

Uttar Pradesh

Delhi

Bihar

Haryana

Jharkhand

Madhya Pradesh

Rajasthan

Uttaranchal

others

State NameApplication

Form

Uttar Pradesh 67166

Delhi 2649

Bihar 2628

Haryana 580

Jharkhand 748

Madhya Pradesh 1802

Rajasthan 794

Uttaranchal 1222

others 2177

Application wise Status in Year 2010-11

0

20000

40000

60000

80000

100000

120000

140000

160000

180000

200000

1

Phases

No

. of

Can

did

ates

No. of Application Form submitted

for Selection through Direct

Recruitement

No. of candidates are allow in the

Interview

No. of candidates present in

Interview

No. of Selected Candidates

Tremendous Improvement ( After adoption of I.T. )

UPPSC Computerisation - (OASIS)

Page 39: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

More than 1.2 Cr Vehicle Registered & more than 7.5 lakh Permits issued

Implemented in

all RTO & ARTO

in 76 location

Automatic Vehicle Registration & Number Allotment

Collection of Road Tax/Additional Tax

Collection of Transport Fees/Fine

Issue of Permits & Vehicle Fitness Certificates

SMS based services for Tax & Fitness

Centralised Repositry of Vehicles created

Page 40: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

SMART Card based Driving License

Computerised Learning License

International Driving Permit

License holder details embedded inMicro Chip

Creation of State & NationalRegisters

Restricts Fake & Duplicate Licensesthrough use of DSC, Bio-MetricThumb impression & Photographs.

Page 41: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

(Services for Citizens)

On Line Tax Collection for UP State Vehicles

On Line Tax Collection for Other State Vehicles

On Line Fancy Vehicle Registration No.

Booking

On Line Permit Authorization

On Line Vehicle related information retrieval

from State/ National Register

Page 42: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

S No. Projects ActivitiesTotal No. of

Records

1 BTC Selection 2012 & 2013Online Application

Submission, Counseling

Reg - 3.00.000

App - 1.90.000

2Assistant Teacher recruitment

2012 & 2013

Online Application

Submission, Counseling

Reg - 77,000

App - 28,000

3Trainee Teacher recruitment

( 72825 posts)

Online Application

Submission

Reg - 84,00,000

App - 69,00,000

4 TET 2012 & 2013 Online Application App - 8,50,000

5Recruitment of Instructor

( 43763 posts)

Online Application

Submission, Counseling

Reg - 7,60,000

App - 4,57,000

6Inter District Transfer of

Teachers

Online Application

Submission, Result

Reg - 59,000

Trans - 18,000

IT Initiatives

Basic Education Department

Page 43: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

S No. Projects ActivitiesTotal No. of

Records

7 Govt. Teachers Salary & PISOffline Application given

to the BSA ( in District)

2,80,000

8Govt. Aided Teachers Salary &

PIS

Offline Application given

to the BSA ( in District)

80,000

9 Shiksha Mitra Salary & PISOffline Application given

to the BSA ( in District)

1,50,000

10URDU Teachers recruitment

2013

Online Application

Submission, Counseling

Reg - 65,000

App- 15,000

11 Nursery Teachers TrainingOnline Application

Submission, Counseling

Reg - 3,000

App- 1,800

12Assistant Teacher recruitment

(Science & Maths ) 2013

Online Application

Submission, Result

Reg - 5,00,000

App- 4,00,000

Basic Education Department

IT Initiatives cont.

Page 44: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

e-Procurement

Successfully implemented since June 2008

Envisioned as an end-to-end solution – right from indenting tofinal award of contract

Digital Signatures integrated to enhance security

9544 Tenders worth Rs.45,566 Cr published online till date

Tender processing times reduced from 180 days to 45 days

1000 Government Officials & 10000 Contractors have beenregistered, trained and issued Digital Signatures.

Significant Cost Saving in Tender Processing ~ 20-25%

Page 45: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

e-Procurement - Statistics

S.No DepartmentsNo. of Tenders

PublishedValue (in

Cr.)

1 Public Works Department 1525 9005.37

2 Industry (SDI & DPT) 641 146.26

3IT & Electronics (UPDESCO, UPTRON,

Shreetron, UPECL)401 541.96

4 Irrigation & Jal Nigam 1373 8137.30

5

Dakshinanchal, Madhyanchal,

Paschimanchal, Purvanchal & UP Rajya

Vidyut Utpadan

87 8515.80

6 GNIDA, NOIDA, YEIDA 474 11395.43

7 Directorate of Geology & Mining 839 200.46

8 Kanpur Municipal Corporation, Kanpur 2266 149.72

9 UPRRDA (PMGSY) 1671 4814.61

10 Others (KGMU, eSuvidha, NEDA etc.) 273 1199.21

TOTAL (approx) 9544 45,566.28

Page 46: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

A brand product from UP in G2C service delivery

Tehsil Divas - (Lokvani)

Page 47: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Tehsil Divas - (Lokvani)

24x7x365 availability, complaints received even at midnight

Quick Public Grievances Redressal.

Generated Employment for Local Youth

Instant receipt against complaints

Time bound redressal.

Online Tracking of Complaint

Monitoring of complaints at all levels of Government.

A unique e-governance initiative by the State Government

Page 48: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

e-Municipalities

eMunicipalitiy is a National Mission Mode Project Under JnNURM. The project

seeks to provide services related to Birth/ Death Registration & Certification,

House Tax Payment, Property Tax, Building Approvals, Licenses etc to the

citizens on 24*7 basis.

Central Application for all 630 ULBs of the State.

Pilot rollout in 13 Municipal Corporations followed by implementation in

remaining 617 ULBs.

Creating Awareness in Masses, Capacity Building through training &

workshops for the employees.

Integration with Central MMPs, State Service Delivery Gateway (SSDG) and

other Portals for wider reach.

Service Delivery through Lokvani Centres, CSCs & Internet.

Integration with NSDL Payment Gateway & SMS Gateway.

24 x 7 Call Center at state level supporting operations.

Inter linking with already created infrastructure including UPSWAN & State

Data Centre.

Page 49: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

e-Municipalities Modules

S.No Modules in eMunicipalities

1 Birth & Death Registration

2 Grievances & Suggestions

3 Personnel Information System & Payroll

4 Payment of Property Tax

5 Estates

6 Building Approvals

7 Monitoring of Project Works

8 Water Supply & Other Utilities

9 Central Administration Module

10 Works Flow Management

11 Licenses

12 eProcurement & Stores Management

13 MPR of all ULBs & Double Entry Accounting System

Page 50: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Computerised Regstration of Property ‘PRERNA’

Helpdesk for Villagers/Farmers & General Public

Reduced Waiting Time & Queue

Return of the original document immediately afterregistration; within 20 minutes of time

Automatic Valuation of Property and Computation of StampDuty & Registration Fee

Instant Registry, Photography & Thumb Impression

Digital Documents Storage

Single Window System making Registry ‘SARAL’

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eGovernance in Uttar Pradesh NIC-UP

Programme Implementation

Online Programme Monitoring System for 97 schemes of 32

Departments of the State Government.

Data entry facilitated at the district level. No need to travel to

State Hqrs or send messenger.

A complete MIS to state government for planning and

management. Reports available on NET.

Global presence through an informative web site

Web based application for 20 Point Programme of

Government of India with 52 indicators

Page 52: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

The Food Department’s prime

objective is to ensure food security

for the people of the state, to

strengthen public distribution

system (PDS) and to help farmers

through wheat and paddy

procurement so that state can

prosper in all spheres.

Page 53: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

More than 590 GOs released by Government for ushering transparency

More than 14 Crore Ration Card beneficiary data online.

E-mail made compulsory for all officials

Web Portal provides a common platform to all stake holders

‘SMS’ alerts on lifting of Ration

Distribution of rations at FPS according to a fixed roster

Hardware & Training given to all DSOs

PDS in U.P uses ICT as a tool to minimize leakages

Computerisation of FCS

Page 54: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Ration Card Digitization

Total No. of Digitized Cards No. of Individuals

Type of

Card

Total No.

of Cards

Rural

Area

Urban

Area

Total No.

of Cards

Rural Area Urban

Area

Total

BPL 6584500 5964924 599956 6564880 25017327 2740310 27757637

AAY 4094500 3745286 333573 4078859 15863055 1416838 17279893

APL 33588430 18627591 7608177 26235768 69042442 33079978 102122420

44267430 28337801 8541706 36879507 109922824 37237126 147159950

99% of 106.79 lakh AAY and BPL ration cards have already been digitized.

92% of all 442.67 lakh (APL, BPL and Antodaya) ration cards have been digitized and are accessible online on the website http://fcs.up.nic.in.

The Digitized data encompasses the complete family details of 1471 lakhindividuals.

Preparation of database of the 73 thousand Fair Price Shops of the State.

Page 55: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Districtwise Ration Card Details

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eGovernance in Uttar Pradesh NIC-UP

Block & Ward wise Ration Card Details of

District (Aligarh)

Page 57: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Ration Card Details of one family

Page 58: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Court Cases Computerisation

‘COCIS’ is a single window solution for keeping track of noticesfiled in the office of Chief Standing Counsel (CSC)/ GovernmentAdvocate (GA), notifying listing of the cases in the High Court,status of Counter Affidavit, Rejoinder Affidavit and ultimatelytracking the department wise progress of the case.

‘COCIS’ brings efficiency in management of the cases by theHoDs.

Facilitates reviewing of the case on the portalhttp://courtcases.up.nic.in.

Email/SMS based alert system is getting introduced to keep thenodal officers of the departments well informed.

‘COCIS’ redefines electronic management of cases to ease, equity

& efficiency

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eGovernance in Uttar Pradesh NIC-UP

Pending Cases in High Court

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eGovernance in Uttar Pradesh NIC-UP

Nagar Nigam (House Tax through NET Banking)

UPTU Counselling & Results Portal

Shashanadesh (GO Management System)

Home Guard Deployment System

Health Management System

GIS & Planning Atlas

ePatravali – File Management System

Sachvalaya Gatepass System

Jail & Court Video Conferencing System

Etc….

and many more…..

Page 61: Empowering masses Through Good Governance

eGovernance in Uttar Pradesh NIC-UP

Statewide Rollout of eDistrict, covering all remaining 69districts.

Moving from Paper to Less-Paper to Paper-Less Officewith Implementation of eOffice in the State.

E-Village – a concept to change the way Governmentworks with ‘Over the Counter’ services.

ePrashasan (Sachivalaya Computerisation) – aims toprovide a web portal for all the employees of the StateGovernment & issue Digital ID to officials of thesecretariat for authentication etc.

Panchayat Portal – Covering more than 50,000Panchayats of the state

Way Forward

Page 62: Empowering masses Through Good Governance

http://up.nic.in

Dr. Saurabh GuptaSTD & State Informatics Officer

National Informatics Centre, U.P. State Unit, Lucknow

[email protected]

e-Governance is a Journey

…not an end

Thank you