employee & family assistance program for employees of part i - … · 2019-10-17 · compulsive...
TRANSCRIPT
Your EFAP Understanding your new benefit
Agenda
Overview of the inConfidence Employee & Family Assistance Program
Products and services available
How to access the program
Please feel free to ask questions as we go along!
Key elements of your EFAP
Short-term, SOLUTION focused counselling
EVERYDAY ISSUES
BILINGUAL service 24/7/365
Key elements of your EFAP
EASY access
Support based on YOUR schedule
YOU and your FAMILY
NO COST
confidentiality
Confidential vs. anonymous
Limitations
No one will know you have
used the inConfidence program
unless you tell them
www.myinconfidence.ca
Unique user ID and password
inConfidence Mobile App
Offers a convenient way to manage your life, health, family,
money and work with topics ranging from managing stress
to work-life balance
Confidential source of information you can count on,
whenever you need it, and from wherever you are.
Listen to podcasts and audio tracks, read articles and digital booklets, and
see what’s new in the monthly features. inConfidence Mobile is available on iTunes, at the Blackberry app world and for Android devices at Google Play (search LifeWorks).
With inConfidence Mobile, help is now as close as your smartphone!
What services do I have access to?
My three-year old won’t share. What should I do?
inConfidence can help!
Parenting
Telephonic and in-person counselling support, as well as audio recordings, booklets, and articles on topics such as Child development
Single parenting / blended families
Pregnancy, infertility and adoption
Summer camps and holiday planning
“New Parent Kits” for expecting moms and dads
“Career Cruising” for teens
Child care locator
Emotional well-being
Telephonic and in-person short term, solution-focused counselling for many issues including:
Relationships, marriage and family
Mental health concerns such as depression, grief and loss, or stress management
Divorce and separation
Violence and crisis
Depression Centre
Education
Telephonic support, customized searches, booklets, audio recordings, and articles on topics such as: Selecting a school
Homework and grades
School safety
Special needs
Talking with teachers
Colleges and universities
Alternatives to college
Continuing education
Midlife and retirement
Telephonic and in-person counselling support, as well as audio recordings, booklets, and articles on topics such as:
Growing as a couple
Midlife health
Relationships in midlife
Life planning / priorities in midlife
Work and careers in midlife
“Empty Nest” syndrome
My great uncle in Calgary needs a nursing home. Can you help me find one? Yes we can!
Eldercare
In-person or telephonic counselling for the elderly and their caregivers
Research on issues such as Alzheimer’s, dementia, and other topics
Searches for residential care and housing facilities
Searches for in-home care services
Safety kits, booklets, and articles available
Resources on elder fraud
Health and wellness
Telephonic nutritional counselling with a Registered Dietitian through our Eating Well Program
Research on health and wellness related information
Web-based stress management learning tutorial
Kits, booklets, audio recordings and articles
Online smoking cessation program
Work and career
Telephonic and in-person counselling support, as well as audio recordings , booklets, and articles on topics such as: Interpersonal and communication skills
Co-workers, relationships
Shift work, telecommuting
Developing your career
Relocation
Time management
Organizational change
How come there’s always more month than money?
Financial
Telephonic counselling with Certified Financial Planners
Budgeting issues (using our Financial Management Planner)
Financial planning (e.g. retirement planning, RRSP/RESP, estate planning)
Financial consultations (e.g. mortgages, collections, tax issues, consolidation)
Kits, booklets, articles
Legal
Direct telephonic access to a lawyer at NO COST
Most areas of law covered: family, criminal, wills / estates, immigration, real estate, etc.
Only exception – employment / business law
Up to 25% discount off in-person lawyer referral – includes a free 30-minute consultation
Addiction and recovery
Telephonic and in-person short term, solution-focused counselling for many issues including: Alcohol and drugs
Gambling
Internet addictions
Eating disorders
Compulsive shopping
Treatment programs
Support groups
Everyday issues
Check out the inConfidence website or call us for helpful information on:
Buying and leasing cars
Home repairs and re-modelling
House cleaning and lawn care
Community information
Consumer resources
And much, much more!
Custom research
Email or call inConfidence with your research request – we’ll take the time so you don’t have to!
Looking for a new doctor or dentist?
Health conscious and looking for a workout facility, nutrition store?
Hockey camp? Scout or Girl Guide chapter in your area?
Moving?
Looking for wedding resources?
Unique requests
Key elements of your EFAP
EASY access
Support based on YOUR schedule
YOU and your FAMILY
NO COST
Short-term, SOLUTION focused counselling
BILINGUAL service 24/7/365
How do I access inConfidence?
Call inConfidence at 1-866-721-1738
TTY 1-877-371-9978
Visit www.myinconfidence.ca
User ID: GNB
Password: inconfidence
Questions?