Employee Assistance Counselling

Employee Assistance Counselling (EAC) is a confidential employer-funded support service. This service is available to staff, their immediate family, and volunteers experiencing personal or work-related concerns. Immediate family include your spouse, partner, children or others living in your household.

Human Psychology provides a confidential and effective counselling process that is solution-focussed and practical. The service is aimed at enhancing wellbeing and mental health, and can be accessed face-to-face, by phone or Skype.

Asking for assistance is an act of independence and strength which may empower you to make positive changes.

Employee Assistance Counselling

Human Psychology

Refer to the Human Psychology website for information about the team. Call or email to arrange an appointment.

Phone 1300 277 924

Email reception@humanpsychology.com.au dcp@humanpsychology.com.au (after hours contact)

Website humanpsychology.com.au

Address 120 Rundle Street Kent Town SA 5067

Department for Child Protection Wellbeing team

Phone 8226 4213

EmailDCPStaffWellbeing@sa.gov.au

How do I access EAC?

Call 1300 277 924 and arrange a convenient time either face-to-face, by phone or Skype.

Counselling services

EAC is provided for personal, emotional or work-related matters including:

• anxiety, depression and emotional health

• workplace conflict or disharmony

• coping with organisational change

• stress and burnout

• reactions to traumatic or distressing events

• grief and bereavement

• misuse of alcohol or other drugs

• interpersonal relationships

• marriage and family relationship difficulties

• basic financial issues.

EAC can also provide specific and culturally appropriate counselling services for:

• Aboriginal and Torres Strait Islander employees

• Lesbian, Gay, Bisexual and Transgender (LBGTIQ) employees

• specific cultural and linguistically diverse employees.

What does it cost?

There is no cost to staff, immediate family members or volunteers.

You can access up to 6 one-hour sessions per presenting issue per calendar year. If longer-term counselling is required, the psychologist will discuss options with you including a referral and any costs to be incurred.

Human Psychology will work hard to accommodate your preferences for a psychologist. Telephone counselling is always an option if you need to speak to someone urgently.

What about confidentiality?

Confidentiality is assured and maintained. Discussions with a psychologist remain strictly confidential. Psychologists are bound by a professional code of ethics, preventing them giving out personal information without your written consent.

In some cases, it may be helpful for the psychologist to hold a discussion with a particular person in your workplace, like your manager. This would only occur with your written consent.