SCHOOL TO WORK TRANSITIONEMPHASIZE AND DEFINE

28 year old female who goes back to school in hopes to make a career transition finds herself challenged with new ways of thinking and new expectations after graduation. She needs a way to overcome her fears and doubts with her job performance because now she has the tools she needs to succeed.

STAKEHOLDER

• I don’t have enough experience in my new field. I felt confident before, I don’t anymore

• I can draw from experience, this gives me an advantage, I think.

THINK

• I felt confident before with my job because I was trained on the job, I don’t feel confident anymore in this new field

• I feel everyone expects more from me now that I have a college degree

• I feel empowered, but worried to compete with younger grads

FEEL

• I have more drive than everyone else I know

• I know I can achieve what I set out to do

• I need more certifications to stand out more

SAY

• She is taking action to earn more IT certifications

• She is voicing her concerns and being aware of them

• She is finding ways to exceed in her internship so she can earn accolades and a good new permanent job

DO

• Self-awareness is important, knowing what she needs to succeed and how to get there is the first step, and she seems to have this.

• She knows she has learned what she needs to be successful in her new career, but she has concerns about her performance and earning recognition is important at this point for her.

INSIGHT