empathy homework 05082013

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This is the first step to redesign the experience from school to work. This presentation contains an interview with a first jobber when he is preparing to go back to school - inputs from this stakeholder can help us in or journey

TRANSCRIPT

Page 1: Empathy homework 05082013

Homework –

Empathy 5th August 2013

Page 2: Empathy homework 05082013

Stakeholder – first jobber preparing to go

back to school

Stands out in the crowd, has a distinct style

slight attitude but very affable, stylish yet very

casual, liberal arts background but working in

a technology company which he loves .

Sharp and incisive with a love for theatre. Has

set up a theatre production house as well.

Page 3: Empathy homework 05082013

Says

Stated reasons for going back to school

Going back to school is about upgrading own skills and gaining relevant knowledge

Specific skills and focused learning – need to be almost spoon fed yet open

Look for thought leadership , futuristic oriented, networking

When he joined work

Job vibes were not scary

Technology makes things simple, can manipulate, opens a way to approach things – I get this in my job and am assuming I will get it in school

School to work is daunting – enormity of the organization – getting lost- ecosystem change

Settling in period the worst – need to understand that

Fitment key to company but please communicate it

Changes in going back to school

There is trepidation – self taught vs. learning in school

Now a certain maturity and exposure to

the world so sure of what to get out vs. darkness when left school

Mindset change – work to school – not me as am still in learning mode as this organization allows it –but have seen others in officious work places

At work, human interactions not so open but in school, very open.Here the human connect is target oriented

Page 4: Empathy homework 05082013

Does- multifaceted

Has his individual interests for after work hours

Runs his own theatre production company with two partners – has put up 6 plays in the last 2 years

Has applied for a

competition for a new

business idea to Private

equity funds

Makes sure that he is aware

of all new tools that his

function requires

Participates in different

contests, forums to keep

learning

Is a part of most social dos

Page 5: Empathy homework 05082013

Thinks & feels

New learning

Networking

Ready to apply

new skills

Wasted time

Will miss best

technology

Adjustment to

student mindset and then back to work

mindset

Going forward

New environment

Page 6: Empathy homework 05082013
Page 7: Empathy homework 05082013

The problem statement

Our multifaceted cool dude needs a way to alleviate his tensions so that he can transition

smoothly from school to work