EMILY KEIL | | C: 262.993.9947 Ems2186@icloud.com

Professional Summary Administrative & Sales in Healthcare and Non Profit industries. Event Planning and Management. Training and Leadership. Curriculum development. Excels in a fast-paced working environment over an extended period of time.

Core Qualifications Proficiency in Salesforce, Microsoft Office, Exact Target Digital Marketing Software, Oracle Insight Deadline-Driven, Strong Interpersonal Skills , Exceptional and demonstrable customer relations.

Professional Experience Administrative Assistant Treatment Consultant Support Treatment Consultant American Addiction Centers (AAC) May 2014 to Oct 2016

Exceptional initiative. Promoted three times within two years.

Inbound and Outbound Sales calls, exceeding monthly revenue goals.

Strong product knowledge and proper presentation of product to clients.

Interviewed and trained over 30 predecessors in developing a working knowledge of AAC protocols.

Conducted presentations for peers and management for training and education purposes.

Relationship building and client care in collaboration with Behavioral Health professionals such as Doctors, Social Workers, Psychiatrists, etc.

Administrative & Event Planning The Leukemia & Lymphoma Society (LLS) Jan 2012 to Feb 2014

Recruitment and relationship development of over 500 fundraising volunteers and 100+corporate donors.

Responsible for volunteer retention and meeting revenue goals.

Supervised setup and coordination for national sports endurance events.

Presented campaign goals, chapter updates, and financial statements to Board of Trustees.

Processed Accounts Payable & Receivable, weekly financial reporting, and chapter wide office management.

Barista & Training Lead Starbucks Nov 2009 to Nov 2011

Delivered excellent customer service by acting with a Customer Comes First attitude.

Followed Starbucks operational policies and procedures, including those for cash handling, safety, and security, to ensure the safety of all partners during each shift.

Assisted with new partner training by positively reinforcing successful performance and giving coaching as needed.

Contract Experience Account Manager – Premiere Digital Services, Post Production Assistant to the Vice President – SBE Entertainment Group

Education The University of Wisconsin May 2009 B.A., Organizational and Professional Communication Minor in Journalism & Mass Communication

Professional References Julie Swanson 307-389-2258 Manager of Team & Training at The Leukemia & Lymphoma Society Christina Ramirez 765-491-9194 Manager of Patient Services at The Leukemia & Lymphoma Society Ashley Johnson 619-954-2691 Treatment Consultant Manager at American Addiction Centers Tanya Legg 731-695-1597 Direct Supervisor & Treatment Consultant Manager at American Addiction Centers Heather Marrin 773-870-0948 Administrative Manager at American Addiction Centers Professional Affiliations The University of Wisconsin - Communications Fraternity Coordinator 2006-2008 The Legend of Brandybrook Golf & Country Club – Shift Supervisor 2003-2007 Elmbrook Church – Youth Program Development and Management 2005-2008