Emerging TechnologySteve Heye

Manager of Technology, The Cara Program@steveheye

steveheye.blogspot.com#NCDCemerge

Unleash Innovation

• Understand your Needs• Know what Tech is Available• Connecting the Needs• Make the Change Happen• What Success Looks Like

From an article written with MAP for Nonprofits, Idealware and NTENhttp://idealware.org/articles/unleashing-innovation-using-everyday-technology-improve-your-services

Available on steveheye.blogspot.com

IT Alignment Maturity Model

Understand your Needs

1. Strategy Execution2. Technology Potential3. Competitive Potential4. Service Level

Understand your Needs

Considerations

CulturalTied to Mission/Goals

Match your Style

Allow Failure

CapacityExisting Tools

Skills

Alignment

Understand your Needs

Define Success

If you use this new Emerging Technology…what will change?

what problem gets solved?what efficiencies are gained?

Set a Goal with some metrics, what will success look like?

Understand your Needs

Where do you find out about new or emerging technology?

Know what Tech is Available

Emerging TechBleeding Edge• Wearables• Drones• Connected Devices• 3D Printing• Solar & Wind Power

Know what Tech is Available

Leading Edge• Social Media– SnapChat, Vine, Swarm

• Video– Mobile phone capabilities

• Infrastructure– Cloud, DAAS (Desktop as a

Service)• Software– APIs, Workflow

Where I look

• NTEN Community• Conferences (sessions & vendor fair)• Blogs (Gizmodo, Engadget, GigaOM)• Nonprofit Blogs (TechSoup, Idealware, Beth

Kanter)• Social Media (Twitter, Facebook,

Know what Tech is Available

Org’s Needs

• Strategic Plans• Operating Goals• Department Needs• Budget

Connecting the Needs

Immediate Needs?

• Utility• Situational• Short Term vs

Long Term• Gap in tools

Connecting the Needs

Immediate Capacity?

• Lack of skills• Impact on others• Current Project

load• Rate of change

Where to start?

• Other people’s experience• Other options• Trial available• Pilot feasibility• Find a Champion

Make the Change Happen

Gartner Hype Cycle

The underlying concept was conceived by Gartner, Inc.Make the Change Happen

Free as in…

photo credit: flickr susan402

Make the Change Happen

In the End

• Post Mortem• Reflect on the Goals• Review the Metrics• Document Outcomes

What Success Looks Like

Unleash Innovation

• Understand your Needs• Know what Tech is Available• Connecting the Needs• Make the Change Happen• What Success Looks Like

From an article written with MAP for Nonprofits, Idealware and NTENhttp://idealware.org/articles/unleashing-innovation-using-everyday-technology-improve-your-services

@steveheye #NCDCemerge