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GARTNER CONSULTINGResearch and Consulting Support 223992710

Emerging Technology Trends

Richard WarrickSenior Managing PartnerGartner Consulting

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 2

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 3

During his more than three-decade career, Mr. Jobs transformed Silicon Valley as he helped turn the once-sleepy expanse of fruit orchards into the technology industry's innovation center. In addition to laying the groundwork for the industry alongside others like Microsoft Corp. co-founder Bill Gates, Mr. Jobs proved the appeal of well-designed products over the power of technology itself and transformed the way people interact with technology.

"The world rarely sees someone who has had the profound impact Steve has had, the effects of which will be felt for many generations to come," Mr. Gates said in a statement Wednesday.

The most productive chapter in Mr. Jobs's career occurred near the end of his life, when a nearly unbroken string of successful products like the iPod, iPhone and iPad changed the PC, electronics and digital-media industries…

At the beginning of that phase, Mr. Jobs described his philosophy as trying to make products that were at "the intersection of art and technology." In doing so, he turned Apple into the world's most valuable company with a market value of $350 billion.

The Wall Street Journal remembers Jobs today….

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How has Apple technology affected…

■ Consumers?■ Investors?■ Competitors?■ Suppliers?■ Sellers?■ Employees?■ Economies? ■ Nation/states?■ Industry business models?■ The world as we know it?

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 5

Tonight’s talk focuses on four key points

■ Technology matters… to business and society ■ Gartner is tracking twelve primary technology trends■ Emerging technologies enter the world on a predictable path Gartner calls

“the hype cycle”■ The world is spiky when it comes to where emerging technologies come

from

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 6

The big picture: trends in society, business, and technology

■ Nonuniform Population Growth ■ Resource Consumption Growth ■ Politics of Social Media ■ 3D Printing/ Personal Manufacturing ■ Big Data ■ Augmented Reality ■ Natural-Language Question Answering■ Behavioral Economics/ Neuroeconomics ■ Asymmetric Customer Data Warfare ■ Dynamic Business Process Management ■ Fast-Nation Chasing

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 7

Gartner is tracking four categories of technology trends

■ The Connected World: technologies that support the links between objects in the real (physical) world to enhance their visibility in the virtual (digital) world.

■ Interface Trends: technologies that create richer links between the physical world and the digital world (or vice versa), and enable the collection or presentation of increasing volumes of data.

■ Analytical Advances: technologies that support the storage and manipulation of that raw data to derive greater value and insight.

■ New Digital Frontiers: trends from outside the traditional boundaries of IT that are now "crossing the line" to deliver new capabilities or make existing capabilities significantly more accessible, affordable or available.

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Gartner’s Top Twelve Trends 2011

■ The Internet of Things■ Near Field Communication■ Augmented Reality■ Next-Generation User

Interfaces■ Media Tablets■ Natural-Language Question

Answering

■ Audio and Video Analytics■ Predictive Analytics■ Big Data■ In-Memory Computing■ 3D Printing■ Mobile Robotics and Mobile

Telepresence

Which technologies should you pay attention to? Which should you track? Which should you invest in?

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 9

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 10

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 11

“Traps” involved with technology adoption

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 12

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 13

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 14

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 15

Which emerging technologies should organizations adopt?

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 16

Where do emerging technologies come from?

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 17

Tonight’s talk focused on four key points

■ Technology matters… to business and society ■ Gartner is tracking twelve primary technology trends■ Emerging technologies enter the world on a predictable path Gartner calls

“the hype cycle”■ The world is spiky when it comes to where emerging technologies come

from

Research and Consulting Support 223992710© 2011 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. or its affiliates. 18

Contacts

Gartner ContactRichard WarrickSenior Managing PartnerGartner ConsultingTelephone: +1 703.387.5672Richard.Warrick@gartner.com