emergency response & disaster management plan...emergency response & disaster management...

EMERGENCY RESPONSE & DISASTER MANAGEMENT PLAN

KKBMPL (Phase 1), GAIL (India) Limited, Kochi

Revision : 0 Date : 12.12.2012 EMERGENCY RESPONSE & DISASTER MANAGEMENT PLAN C-14/1

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Need of The Plan

Though all precaution have been planned for safe operation of the unit, possibilities of

accidental situations arising inside the terminal cannot be ruled out. In view of this, it is imperative

to prepare a Disaster Management Plan to serve as a guideline at the time of emergency to help all

concerned to handle the same as quickly as possible in order to prevent or reduce suffering of

human beings as well as damage to property & equipment. This would also help in imparting

knowledge of potential hazards & facilities available for controlling the same in a well Co-

ordinated manner to all the employees and also training them before hand.

All fire fighting needs are taken care of by the Station under the leadership of Station-in-

Charge (SIC). The stations are fully equipped with different types of fire extinguishers which are

being used as per the Safety Manual guidelines.

Objective of Plan

The main objectives of the plan are to make immediate actions to meet any emergent

situation making maximum use of combined in-terminal and allied resources for the most

effective, speedy and efficient rescue and relief operations. These are briefly enumerated below :

1. Cordon and isolate the affected area for smooth rescue operations.

2. Rescue and treat causalities and safeguard the rest

3. Minimise damage to person, property and surroundings

4. Contain and ultimately bring the situation under control.

5. Secure and safe rehabilitation of the affected area.

6. Provide necessary information to statutory agencies.

7. Provide Authoritative information to the news media.

8. Ward off anti-social elements and prying onlookers.

9. Counter rumour mongering and panic by providing relevant accurate information.

For KKBMPL (Phase 1), GAIL (India) Limited, Kochi jurisdiction, probable emergencies can be

categorized into three broad levels on the basis of seriousness and response requirements, which

are given as under:-




Level - 1 Emergency: This is an emergency or an incident which can be effectively and safely

managed, and contained within the site, location or installation by the available resources. It has no

impact outside the site, location or installation.

Level- 2 Emergency: This is an emergency or an incident which cannot be effectively and safely

managed or contained at the site, location or installation by available resource and additional

support is required. It is having, or has the potential to have an effect beyond the site, location or

installation and where external support of mutual aid partner may be involved. It is likely to be

danger to life, to the environment, to company assets or reputation.

Level- 3 Emergency: This is an emergency or an incident which could be catastrophic and is

likely to affect the population, property and environment inside and outside the installation, and

management and control is done by District Administration. Full rupture/20% of Cross Sectional

Area of underground pipeline anywhere along the route requiring massive evacuation is an

example of Level - 3 Emergency. Although Level - 3 emergencies falls under the purview of

District Authority but till they step in, it should be responsibility of the unit to manage the

emergency.

On-site ERDMP Plan shall be put in action in case of Level – 1 &2 Emergencies.

Off-site ERDMP Plan shall be put in action in case of Level – 3 Emergencies.

ON SITE EMERGENCY PLAN (For level-1 and Level-2 emergencies)

A central Disaster Control Room will be set up in the control room of the terminal. At the

time of emergency, main control room will also function as disaster control room and will be

situated in Administrative Building of the terminal. It will be under the direct charge of the

Terminal Manager. He is the person nominated to declare any major emergency and will be in

charge of all operations in such situations. He or in his absence the next senior man will act as

Disaster Controller in case of any emergency for both on site as well as off-site emergency

situation. In case of any emergency, the disaster control room would become functional

automatically, the location of which will be communicated to all the personnel. Safe assembly

point will be near the guard room of the terminal stations. Since KKBMPL is a pipeline

transportation facility GAIL Kochi does not have any fire force to face the emerging situations.




Information Flow

The following guidelines will be observed by any person after noticing any spillage or fire

till help is made available from Central Disaster Control room.

- Raise alarm

- Communicate to the disaster control room about the event.

- Communicate to fire officer / safety officer regarding the incident.

Disaster Control room

Location:-As per the area of emergency the following locations shall be act as control room

1. Receiving terminal

2. IP station

3. SV station

4. Customer Terminal

Upon receiving information from any location regarding emergency, the person operating from

Disaster Control room will:

- Depute a person to rush to site and assess the situation.

- Inform fire, transport, safety and medical services

- Organise operating personnel and arrange for control over the situation.

- Keep management informed about the gravity of the situation.

On receiving the call, Disaster Control room will immediately direct the different supporting

services as per situation which are enumerated as follows:

- Security & Administrative service who are responsible for safety of the terminal

against trespassers, Saboteurs & any outside crowd, dissemination or information to

Govt authorities, and in the neighbourhood.

- Fire services of the concerned Industrial terminals, Transport, telecommunication &

departments

- Safety dept who is responsible for implementation of safety measures at work place and

occupational safety.

- Medical Service who are responsible for providing medical care to the injured or the

affected in an event of emergency.

- Stores responsible for providing adequate number of tools, tackles and accessories for




proper emergency control.

- Power & Water supply department to ensure supply of fire fighting water requirement

and provision of power supply.

RESPONSIBILITIES OF KEY PERSONNEL DURING EMERGENCY

The responsibilities assigned in the disaster control plan to different members are briefly described

below and the same will be followed.

A. For Emergencies in the Station

Incident Controller (OIC):

1. Preparation, review & Updation of ERDMP Document(Check list – 5)

2. Assessment of Situation, declaration of emergency and activate the action plan.

3. Mobilisation of main coordinators & key personnel at respective locations

4. Activation of Emergency Control Centre (ECC).

5. Depending on seriousness of the emergency, seek assistance mutual aid members & external

agencies like Police, Fire Brigade, Hospitals etc.

6. Exercise control of the unaffected areas.

7. Continuously review and monitor the emregency situation.

8. Direct shutdown of plant and evacuation of personnel as and when necessary.

9. Ensure that injured are receiving prompt medical treatment, take stock of casualities, if any

and that relatives are properly informed / advised.

10. Ensure correct accounting and position of personnel.

11. Taking decision in consultation with district authorities, when the Off-Site Emergency to be

declared.

12. Regulate vehicular movement in the factory.

13. Arrange for chronological records of the incident / emergency.

14. If emergency is prolonged, arrange rotation of emergency team.

15. Authorise statements to external agencies, media.

16. In case of escalation of situation which may leads to damage to nearby population inform

district authorities to warn nearby population.

17. Ensure that incidents are investigated and recommendations are implemented.




Site Incident Controller (O&M/Pipeline In Charge):

The Site Incident Controller shall be identified by the Incident Controller and will report directly

to him. SIC should be nominated by the entity in each shift (24 hrs). Responsibilities of the Chief

Incident Controller shall include the following:-

1. He shall put in action workable emergency control plan, establish emergency control center,

organize and equip the organization with ERDMP and train the personnel.

2. Immediately on knowing about the emergency, he shall proceed to the site.

3. Assess the level of emergency and apprise CIC / ECC about situation

4. Activate the emergency procedure / control plan as required.

5. Direct all operations within the affected area as per priority

6. Ensure affected area is cordoned off and all non-essential workers in the affected area are

evacuated to the assembly point.

7. Ensure search, rescue and firefighting operation are started.

8. Minimize damage to plant, property & environment

9. Alert medical center and any specialist support as required.

10. Ensure that other stations and terminals are informed if required.

11. Arrange for pipeline team along with equipment’s if necessary.

Emergency Organization & Responsibilities (As per Clause No. 14.0)

Emergency Organization Chart (As per Clause No. 14.1)

Role of key personnel is clearly defined to avoid confusion and to meet the emergency

effectively. The Chief Incident Controller and the Site Incident Controller are two main

positions for effective control of an emergency at site. They shall be supported by Emergency

Management Team comprising of technical resources from Operations & Maintenance,

mechanical, electrical, instrumentation, civil, communications, technical services etc. Fire &

Safety, Security, HR (Personnel & Administration), Finance & Accounts, C&P personnel shall

also take due roles & responsibilities.

Also following coordination functions are not nominated separately but assigned to members of

Support & auxiliary services.

• Human resources and Welfare Services

• Transport and Logistic Services

• Media and Public relations




• Operation and technical Coordination

Operations Coordinator (HOD – Operations)

1. He shall proceed to control room immediately.

2. Assess the situation and apprise chief incident controller, site incident controller and other

key persons about the emergecny situation

3. He shall handle plant operations under directions of CIC.

4. He shall direct Emergency mamagement team for appropriate action.

OIC

HOD (O)/HOD (P)




5. He shall monitor all critical process parameters, alarms and ensure safety of plant &

equipments.

6. Warn all the employees in the affected section /plant area and evacuate them to assembly

point if need arises.

7. Assign Time recorder to start Log of emergency as well as time recording.

8. Initiate rescue activities; and first aid need to be given to injured persons pending arrival of

ambulance.

9. Notify the adjacent areas.

10. Ensure that only persons having authorised duties enter their area.

Fire & Safety Coordinator – HOD (F&S):

1. Activate Emergency Siren(s).

2. Rush to the site and take charge of fire and rescue operations.

3. Work in close association with site incident controller / chief incident controller.

4. Render technical guidance and logistics to fire personnel.

5. Establish danger zone and arrange barricading if necessary.

6. Ensure sufficient fire fighting chemicals and rescue equipments are available at site.

7. Ensure that fire water pump house is manned and sufficient hydrant pressure in fire water

mains and monitor water level in reservoir.

8. Arrange for additional fighting resources help from from mutual aid partners & other fire

services if necessary, in consultation with site incident controller.

9. Coordinate with outside fire brigades and agencies for fire fighting / rescue operations.

10. Ensure that casualities are promptly sent to first aid centre / hospital.

Security Coordinator (HOD- Security):

Security Coordinator reports to CIC / SIC and is responsible for security of installation during

emergency. He shall ensure that systematic efforts are launched and no confusion or panic is

created. He shall carry out following actions:

1. Assist F&S department in evacuation and escorting workers & visitors to assembly areas.

2. Maintain security of premises in the event of evacuation.

3. Maintain the law and order, assist authorities in case of public unrest.




4. Close all gates, control traffic and allow only authorised persons to enter in consultation with

site incident controller / shift coordinator.

5. Cordon off the area of accident and coordinate with external security personnel if necessary.

6. Direct the external help / authorities to respective coordinators.

Administration and Communication Coordinator - (HOD – HR)

Support & Auxillary Services Coordinaor - (HOD – Finance):

1. Take charge of medical, welfare and media.

2. Activate medical centre and render first aid to the injured by assigning first-aid personnel to

specific duties.

3. Arrange additional medical supplies, drugs and equipment, spares for firefighting, as required.

4. Arrange ambulance for transporting casualties and coordinate with hospitals for prompt

medical attention to casualties.

5. Keep all the vehicles and drivers in readiness and send vehicles as per requirement of different

coordinators and officials. to mobilize transport to various teams for facilitating the response

measures;

6. To monitor entry and exit of authorized personnel into and out of premises;

7. Head Counts at assembly points.

8. Take care of public relation, inform relatives of injured.

9. Arrange refreshment.

10. Arrange to meet emergency clothing requirement.

11. Arrange to contact the families of the injured.

12. Maintaining public relation and arrange media briefing wherever necessary

13. To control the mob outside, if any, with the assistance of the police and to provide

administrative and logistics assistance to various teams;

14. Issue press statement with the approval of Competent Authority / OIC.

15. Take help of welfare bodies, social organizations, NGO’s, local administrations, blood bank,

blood donors, hospitals, doctors, ambulance services, water supply department, transport hire

service, catering services as per requirement.

16. Inform police, civil authorities, statutory authorities etc. with the approval of OIC, if necessary.




HOD (Mechanical):

1. Work in close association with site incident controller.

2. Assist site incident controller in assessing scale of emergency and take corrective action

to minimize damage to equipment/plant in consultation with other coordinators.

3. Ensure that key mechanical personnel are present at site with proper tools.

4. Render technical guidance and logistics to mechanical personnel.

HOD (Instrumentation):




3. Ensure that key instrument personnel are present at site with proper tools.

4. Render technical guidance and logistics to instrument personnel.

5. Provide assistance to control room engineer for plant shut down/instrument control

requirement.

HOD (Electrical):




3. Ensure that key electrical personnel are present at site with proper tools.

4. Render technical guidance and logistics to electrical personnel.

5. Ensure electric supply of affected equipment/area isolated if required.

6. Ensure proper lighting is provided during handling of emergency if required.


requirement.

HOD (Civil):

1. Arrange for heavy vehicles / lifting machinery if required.

2. Assist site incident controller in assessing stability of civil structures.

3. Arrange for civil related requirement at emergency site.




Communication Coordinator (HOD – GAIL Tel):

Communications Coordinator shall ensure that:

1. ECC communication equipment and systems are maintained to a high standard and

functional throughout the emergency.

2. Back-up communication system is available in the event of the ECC Room is not

available.

3. Providing quality and diverse communication systems for use in routine and emergency

situations.

Finance Coordinator (HOD – F&A):

1. Rush to ECC.

2. Keep in touch with the Chief incident controller for any financial help if needed.

Material Coordinator (HOD – C&P):

1. Ensure the store is manned for issuance of any material, if required.

2. Arrange for cranes, JCB and other machinery, if required.

3. Keep in touch with the site main controller and other coordinator for any help.

Shift Engineer – Control Room:

1. Inform fire control about the emergency.

2. Inform incident controller, site incident controller, HOD operations.

3. Sound siren as declared by incident controller.

4. Take suitable action to protect the plant in consultation with site incident controller,

HOD Operations.

5. Communicate message (telephone) to person(s) working in area/plant.

6. Report list of casualties to HOD (F&S).

Shift In-Charge –Security:

1. Take charge to deal with emergency till the arrival of HOD (Sec.)

2. Assist fire fighting in-charge for extra help.

3. Take action to close all the gates and allow only authorized personnel to enter.




4. Regulate the traffic. Arrange for area cordon off / barricading in consultation with site

incident controller

5. Deploy security guard to emergency site and also reinforce security force as required.

6. Don’t allow any vehicle near emergency site except fire tender, ambulance, & other

emergency vehicles.

7. Assist personnel (contract persons, visitors) to gather at the assembly point at Near Main

Gate - Security Office Area

8. Restrict the entry. No one is allowed to enter except those connected with fire fighting,

ambulances service.

9. Responsible for assembly points - Near Main Gate - Security Office Area

10. Coordination after general shift hours and on holidays.

Control Room Operator:

1. Clearly note down type of emergency and the location

2. Sound fire turn - out bell.

3. Inform HOD (F&S) and the other coordinators as per emergency telephone list.

Maitenance Person(s):

1. Persons/ employees working in nearby visinity of emergency site

2. Raise a voice alarm.

3. Operate nearest break glass unit (BGU).

4. Inform to Control Room and inform briefly about situation.

5. Wait along with roadside to guide the fire vehicle and ambulance, clearly indicate to the

fire & safety personnel about the leakage, fire, explosion, damage caused, number of

casualties and any other specific information.

6. Take measure to isolate affected part, cut-off source as per instruction from CR/shift

engineer.

7. Look out for any casualty, give first aid and if possible try to remove them to road side.

8. Look out for casual labour around the area and direct them to assembly point.

9. Assist rescue team for search and rescue operation.

10. Attack the fire with appropriate fire extinguisher.

11. Do not get panicked, note the wind direction and amount of leakage / damage.



12. Operate the fire fighting system (Water spray / monitor etc.).

13. Report to shift engineer for further instructions.

ERDMP Records Maintenance as per Clause 14.2.5.7 (a)

Maintains records for all kind of emergencies covering near Miss, Level-I, Level-II, Incident

Record, Near Miss, Preliminary Accident report file etc.

Post–disaster documentation like resources deployed, relief, rehabilitation measures and

lesson learned to avoid re-occurrence of any such emergency need to be prepared.

Time Recorder as per Clause 14.2.5.7 (b)

An officer shall be assigned the responsibility is to maintain an accurate time record of key

information received from the incident or emergency location and to record the actions initiated by

the site incident controller and for implementing the emergency response actions below:

1. To record key incident events / actions on incident status board / display manually or

electronically;

2. To maintain essential equipment checklist status;

3. To ensure all status and information is up to date and correctly displayed;

4. To take all necessary recorded material to the alternate ECC room in the event of emergency

in main ECC room; and

5. To maintain a log book.

Communication Services as per Clause 14.2.5.8




Flow of Information.

1. Control Centre shall receive the information form field either in person or from the various

systems available in the installation.

2. On receipt of information, the control room shift In-charge will actuate the ERDMP and

notify the emergency to site incident controller.

3. Control room shift in-charge will act as site incident controller till arrival of designated

person.

4. SIC or CIC depending upon the level of emergency will activate the ERDMP and inform the

concerned authorities as depicted above in the chart.

Siren Codes as per OISD

Emergency Type Siren Code

Fire

02 minute wailing siren

Disaster

Wailing Siren for two minutes repeated thrice with

gap of 10 sec

All Clear Straight Siren for 02 minutes

Test Straight Siren for 02 minutes

Emergency Action Plan

Following types of emergencies scenarios are envisaged:

1. Fire / Explosion / Gas Leak Emergency in RT/IP/SV/CT

2. Emergency Along Pipeline Route & Facilities:

3. Emergency During pigging operations:

4. Emergency During terror Threat

5. Emergency during natural disaster like earthquake




Fire / Explosion / Gas Leak Emergency

a. First responder is operator or maintenance worker who on discovering fire / explosion /

gas Leak shall operate nearest Manual Call Point (MCP).

b. Call for ‘HELP’.

c. Try to extinguish or contain fire with help of nearest available fire extinguisher, water

hydrant, without endangering himself.

d. Immediately notify control room confirm location, type & extent of emergency,

numbers of injured, if any and nature if injuries, name of reporter etc.

e. Control room operator shall inform to Shift In-charge who shall take charge to deal with

emergency, sound emergency siren as applicable, inform to Fire station, Security, HOD

operations, Maintenance coordinators, O&M Incharge (SIC), Office Incharge (CIC).

f. Fire coordinator shall take immediate ‘turnout’ and action to control emergency.

g. Security coordinator shall carry out rescue operations at site and control of personnel to

those required for emergency control.

h. SIC shall rush to site with members of Emergency Management team and take action to

mitigate / contain emergency. Time to time, he shall communicate to CIC regarding

status & action plan of emergency and execute his instructions.

i. All coordinators shall be at respective duty stations and obey instructions from CIC.

j. CIC will assume full responsibility of emergency action plan. He shall take decision

regarding level of emergency, start of Emergency Control Centre (ECC).

k. CIC shall take necessary emergency control measures till situation is brought under

control. He shall initiate actions & decisions regarding:

• Operation & maintaineance

• Shut-down of plant & equipment

• Evacuation of personnel

• Medical assistance to injured

• Assistance from mutual aid members and external agencies.

• Escalation of emergency & reporting incident to district authorities

• Communication & assistance to affected public




The Emergency Organogarm

Emergency Coordinator GAIL designation

1 Chief Incident Controller Dy. General Manager (Constn)

2 Site Incident Controller Chief manager (Construction)

3 Fire & Safety Coordinator Manager (F&S)

Security Coordinator Shift In-charge (Security)

Administrative and

Communication Co-ordinator Officer (HR)

Support & Auxillary Services

Coordinaor Sr. Manager (O & M)

Management Team

HOD (Instrumentation) Sr. Manager (Instrumentation)

HOD (Electrical) Sr. Manager (Electrical)

HOD (Mechanical) Sr. Manager (Mechanical)

Emergency Organogram during off-office hours (including holidays) till the Designated

person arrives


1 Site Incident Controller Shift-In-charge-Control room

2 Fire & Safety Coordinator Shift In-charge (F&S)

3 Security Coordinator Shift In-charge (Security)

1. First responder is operator or maintenance worker who on discovering fire / explosion /

gas Leak shall operate nearest Manual Call Point (MCP).

2. Call for ‘HELP’.

3. Try to extinguish or contain fire with help of nearest available fire extinguisher, water


4. Immediately notify control room confirm location, type & extent of emergency, numbers of

injured, if any and nature if injuries, name of reporter etc




5. Control room operator shall inform to Shift In-charge who shall take charge to deal with

emergency, sound emergency siren as applicable, inform to Shift Incharge Fire station,

Shift incharge Security.

6. Fire coordinator shall take immediate ‘turnout’ and action to control emergency.

7. Security coordinator shall carry out rescue operations at site and control of personnel to


8. Shift incharge security shall contact Office Incharge (CIC), O&M Incharge (SIC), HOD

operations at Ujjain and apprise them about nature & extent of emergency.

9. Shift-In-charge –Security ( Main Gate Township) shall

• Communicate emergency message received from compresson station to All HOD’s.

• Organise arrangement for transportation of officials to stations.

• Inform Ambulance driver to proceed station.

• Inform all duty/ off duty drivers to proceed sation.

10. Office Incharge, All HOD’s shall rush to station with members of Emergency

Management team and take action to mitigate / contain emergency.

11. All coordinators shall be at respective duty stations and obey instructions from CIC.

12. CIC will assume full responsibility of emergency action plan. He shall take decision


13. CIC shall take necessary emergency control measures till situation is brought under

control. He shall initiate actions & decisions regarding:










Emergency DO'S AND DON'TS

DO'S DON'TS

ANY ONE

NOTICING

AN

EMERGENCY

SITUATION

Actuate nearest fire alarm manual

call point and /or inform CR/Fire

Station on telephone or inform the

supervisor. Wait till arrival of fire

crew and direct then to the site of

emergency. Then report to the

assembly point.

DO NOT panic and avoid

running all over the place,

prevent other from doing so.

DO NOT enter the site

unless instructed or all clear

siren/message is heard.

CONTRACTOR

PERSONNEL

Stop work on hearing alarm.

Assemble at the ASSEMBLY

POINT and be ready to evacuate.

DO NOT enters the site, till

it is cleared for the normal

work by site incident

controller.

SECURITY

Keep the gate manned; Keep the

road clear for movement of fire

tenders. Control traffic at gates.

DO NOT allow

unauthorized visitors free to

enter.

VISITORS

Leave the place and assemble at

assembly point.

DO NOT enter the site if

emergency alarm is heard.

ALL OTHER

EMPLOYEES

ON SITE

On hearing FIRE alarm, go to

assembly point and wait for further

instruction.

DO NOT panic

DO NOT go to the site of

emergency unless

specifically instructed by

site main/incident controller.

OFF SITE EMERGENCY PLAN

At any times the possibility of a major emergency (a situation out of control of

terminal authority) cannot be ruled out though chance of such possibility are remote. In such cases,

authority would declare it to be a major emergency and the help of mutual aid partners, district

authority etc. shall be called. The district Collector shall assume the charge of Chief Incident

Controller and the Station Incharge off GAIL Kochi shall be the Site Incident Controller.




Details of emergency telephone number of all nearby Installation, hospitals, police, fire brigade

must be displayed.

The functions of all other personnel shall be the same except that in this case the site incident

coordinator shall be the station in charge, GAIL Kochi

A central Disaster Control Room will be set up in the control room of the terminal. At the

time of emergency, main control room will also function as disaster control room and will be

situated in Administrative Building of the terminal. It will be under the direct charge of the

Terminal Manager. He is the person nominated to declare any major emergency and will be in

charge of all operations in such situations. He or in his absence the next senior man will act as

Disaster Controller in case of any emergency for both on site as well as off-site emergency

situation. In case of any emergency, the disaster control room would become functional

automatically, the location of which will be communicated to all the personnel. Safe assembly

point will be near the guard room of the terminal stations. Since KKBMPL is a pipeline

transportation facility GAIL Kochi does not have any fire force to face the emerging situations.

Information Flow

The following guidelines will be observed by any person after noticing any spillage or fire till help

is made available from Central Disaster Control room.

- Raise alarm

- Communicate to the disaster control room about the event.

- Communicate to fire officer / safety officer regarding the incident.

Disaster Control room

Location:-As per the area of emergency the following locations shall be act as control room

1. Receiving terminal

2. IP station

3. SV station

4. Customer Terminal

Upon receiving information from any location regarding emergency, the person operating from

Disaster Control room will:

- Depute a person to rush to site and assess the situation.

- Inform fire, transport, safety and medical services

- Organise operating personnel and arrange for control over the situation.




- Keep management informed about the gravity of the situation.

On receiving the call, Disaster Control room will immediately direct the different supporting

services as per situation which are enumerated as follows:

- Security & Administrative service who are responsible for safety of the terminal against

trespassers, Saboteurs & any outside crowd, dissemination or information to Govt

authorities, and in the neighbourhood.

- Fire services of the concerned Industrial terminals, Transport, telecommunication &

departments

- Safety dept who is responsible for implementation of safety measures at work place and

occupational safety.

- Medical Service who are responsible for providing medical care to the injured or the

affected in an event of emergency.

- Stores responsible for providing adequate number of tools, tackles and accessories for

proper emergency control.

- Power & Water supply department to ensure supply of fire fighting water requirement and

provision of power supply.

RESPONSIBILITIES OF KEY PERSONNEL DURING EMERGENCY

The responsibilities assigned in the disaster control plan to different members are briefly described

below and the same will be followed.

For Emergencies in the Station

Chief Incident Controller (District Magistrate):

1. Preparation, review & Updation of ERDMP Document(Check list – 5)

2. Assessment of Situation, declaration of emergency and activate the action plan.

3. Mobilisation of main coordinators & key personnel at respective locations

4. Activation of Emergency Control Centre (ECC).

5. Depending on seriousness of the emergency, seek assistance mutual aid members &

external agencies like Police, Fire Brigade, Hospitals etc.

6. Exercise control of the unaffected areas.

7. Continuously review and monitor the emregency situation.




8. Direct shutdown of plant and evacuation of personnel as and when necessary.

9. Ensure that injured are receiving prompt medical treatment, take stock of casualities, if any

and that relatives are properly informed / advised.

10. Ensure correct accounting and position of personnel.

11. Taking decision in consultation with district authorities, when the Off-Site Emergency to

be declared.

12. Regulate vehicular movement in the factory.

13. Arrange for chronological records of the incident / emergency.

14. If emergency is prolonged, arrange rotation of emergency team.

15. Authorise statements to external agencies, media.

16. In case of escalation of situation which may leads to damage to nearby population inform

district authorities to warn nearby population.

17. Ensure that incidents are investigated and recommendations are implemented.

In addition to the above duties the following steps are also to be taken for level-3 emergencies

In case of any Level-3 emergencies he shall coordinate mobilisation of resources for fire fighting,

rescue, medical assistance and efforts to mitigate the effects of emergency.

I. - For deployment of police.

II. - Traffic control & diversion.

III. - Communication facilities.

IV. - Evacuation of civilians if necessary.

V. - Communication of the emergency information to public.

VI. - Hospital Services

VII.- factories and boilers department

VIII. Other than the above duties he shall also ensure the following assistance.

Assistance required from Railways

- Rescheduling of the train movement in Railway station & goods train in the area.

- Railway communication facilities to convey important message at the time of crisis.

Assistance required from Neighbouring Installation/ Industry




- Fire fighting team & equipment.

- Medical facilities

- Trained man power.

Site Incident Controller (O&M/Pipeline In Charge):

The Site Incident Contrller shall be identified by the Incident Controller and will report directly

to him. SIC should be nominated by the entity in each shift (24 hrs). Responsibilities of the Chief

Incident Controller shall include the following:-

1. He shall put in action workable emergency control plan, establish emergency control

center, organize and equip the organization with ERDMP and train the personnel.

2. Immediately on knowing about the emergency, he shall proceed to the site.

3. Assess the level of emergency and apprise CIC / ECC about situation

4. Activate the emergency procedure / control plan as required.

5. Direct all operations within the affected area as per priority

6. Ensure affected area is cordoned off and all non-essential workers in the affected area are

evacuated to the assembly point.

7. Ensure search, rescue and firefighting operation are started.

8. Minimize damage to plant, property & environment

9. Alert medical center and any specialist support as required.

10. Ensure that other stations and terminals are informed if required.

11. Arrange for pipeline team along with equipment’s if necessary.

Emergency Organization & Responsibilities (As per Clause No. 14.0)

Emergency Organization Chart (As per Clause No. 14.1)

Role of key personnel is clearly defined to avoid confusion and to meet the emergency

effectively. The Chief Incident Controller and the Site Incident Controller are two main

positions for effective control of an emergency at site. They shall be supported by Emergency

Management Team comprising of technical resources from Operations & Maintenance,

mechanical, electrical, instrumentation, civil, communications, technical services etc. Fire &

Safety, Security, HR (Personnel & Administration), Finance & Accounts, C&P personnel shall

also take due roles & responsibilities.



Also following coordination functions are not nominated separately but assigned to

members of Support & auxiliary services.

• Human resources and Welfare Services

• Transport and Logistic Services

• Media and Public relations

• Operation and technical Coordination

Operations Coordinator (HOD – Operations)

1. He shall proceed to control room immediately.

2. Assess the situation and apprise chief incident controller, site incident controller and other

key persons about the emergecny situation

3. He shall handle plant operations under directions of CIC.

4. He shall direct Emergency mamagement team for appropriate action.

5. He shall monitor all critical process parameters, alarms and ensure safety of plant &

equipments.

6. Warn all the employees in the affected section /plant area and evacuate them to assembly

point if need arises.

7. Assign Time recorder to start Log of emergency as well as time recording.

8. Initiate rescue activities; and first aid need to be given to injured persons pending arrival of

ambulance.

9. Notify the adjacent areas.

10. Ensure that only persons having authorised duties enter their area.




Fire & Safety Coordinator – HOD (F&S):

1. Activate Emergency Siren(s).

2. Rush to the site and take charge of fire and rescue operations.

3. Work in close association with site incident controller / chief incident controller.

4. Render technical guidance and logistics to fire personnel.

5. Establish danger zone and arrange barricading if necessary.

6. Ensure sufficient fire fighting chemicals and rescue equipments are available at site.

7. Ensure that fire water pump house is manned and sufficient hydrant pressure in fire water

mains and monitor water level in reservoir.

8. Arrange for additional fighting resources help from from mutual aid partners & other fire

services if necessary, in consultation with site incident controller.

9. Coordinate with outside fire brigades and agencies for fire fighting / rescue operations.

10. Ensure that casualities are promptly sent to first aid centre / hospital.

Security Coordinator (HOD- Security):

Security Coordinator reports to CIC / SIC and is responsible for security of installation

during emergency. He shall ensure that systematic efforts are launched and no confusion or panic

is created. He shall carry out following actions:

OIC

HOD (O)/HOD (P)




1. Assist F&S department in evacuation and escorting workers & visitors to assembly areas.

2. Maintain security of premises in the event of evacuation.

3. Maintain the law and order, assist authorities in case of public unrest.

4. Close all gates, control traffic and allow only authorised persons to enter in consultation with

site incident controller / shift coordinator.

5. Cordon off the area of accident and coordinate with external security personnel if necessary.

6. Direct the external help / authorities to respective coordinators.

Administration and Communication Coordinator - (HOD – HR)

Support & Auxillary Services Coordinaor - (HOD – Finance):

1. Take charge of medical, welfare and media.

2. Activate medical centre and render first aid to the injured by assigning first-aid personnel to

specific duties.

3. Arrange additional medical supplies, drugs and equipment, spares for firefighting, as

required.

4. Arrange ambulance for transporting casualties and coordinate with hospitals for prompt

medical attention to casualties.

5. Keep all the vehicles and drivers in readiness and send vehicles as per requirement of

different coordinators and officials. to mobilize transport to various teams for facilitating the

response measures;

6. To monitor entry and exit of authorized personnel into and out of premises;

7. Head Counts at assembly points.

8. Take care of public relation, inform relatives of injured.

9. Arrange refreshment.

10. Arrange to meet emergency clothing requirement.

11. Arrange to contact the families of the injured.

12. Maintaining public relation and arrange media briefing wherever necessary

13. To control the mob outside, if any, with the assistance of the police and to provide

administrative and logistics assistance to various teams;

14. Issue press statement with the approval of Competent Authority / OIC.




15. Take help of welfare bodies, social organizations, NGO’s, local administrations, blood bank,

blood donors, hospitals, doctors, ambulance services, water supply department, transport hire

service, catering services as per requirement.

16. Inform police, civil authorities, statutory authorities etc. with the approval of OIC, if

necessary.

HOD (Mechanical):


2. Assist site incident controller in assessing scale of emergency and take corrective action to

minimize damage to equipment/plant in consultation with other coordinators.

3. Ensure that key mechanical personnel are present at site with proper tools.

4. Render technical guidance and logistics to mechanical personnel.

HOD (Instrumentation):




3. Ensure that key instrument personnel are present at site with proper tools.

4. Render technical guidance and logistics to instrument personnel.


requirement.

HOD (Electrical):




3. Ensure that key electrical personnel are present at site with proper tools.

4. Render technical guidance and logistics to electrical personnel.

5. Ensure electric supply of affected equipment/area isolated if required.

6. Ensure proper lighting is provided during handling of emergency if required.


requirement.




HOD (Civil):

1. Arrange for heavy vehicles / lifting machinery if required.

2. Assist site incident controller in assessing stability of civil structures.

3. Arrange for civil related requirement at emergency site.

Communication Coordinator (HOD – GAIL Tel):

Communications Coordinator shall ensure that:

1. ECC communication equipment and systems are maintained to a high standard and

functional throughout the emergency.

2. Back-up communication system is available in the event of the ECC Room is not available.

3. Providing quality and diverse communication systems for use in routine and emergency

situations.

Finance Coordinator (HOD – F&A):

1. Rush to ECC.

2. Keep in touch with the Chief incident controller for any financial help if needed.

Material Coordinator (HOD – C&P):

3. Ensure the store is manned for issuance of any material, if required.

4. Arrange for cranes, JCB and other machinery, if required.

5. Keep in touch with the site main controller and other coordinator for any help.

Shift Engineer – Control Room:

1. Inform fire control about the emergency.

2. Inform incident controller, site incident controller, HOD operations.

3. Sound siren as declared by incident controller.

4. Take suitable action to protect the plant in consultation with site incident controller, HOD

Operations.

5. Communicate message (telephone) to person(s) working in area/plant.

6. Report list of casualties to HOD (F&S).

Shift In-Charge –Security:




1. Take charge to deal with emergency till the arrival of HOD (Sec.)

2. Assist fire fighting in-charge for extra help.

3. Take action to close all the gates and allow only authorised personnel to enter.

4. Regulate the traffic. Arrange for area cordon off / barricading inconsultation with site

incident controller

5. Deploy security guard to emergency site and also reinfonce security force as required.

6. Don’t allow any vehicle near emergency site except fire tender, ambulance, & other

emergency vehicles.

7. Assist personnel (contract persons, visitors) to gather at the assembly point at Near Main

Gate - Security Office Area

8. Restrict the entry. No one is allowed to enter except those connected with fire fighting,

ambulances service.

9. Responsible for assembly points - Near Main Gate - Security Office Area coordination after

general shift hours and on holidays.

Control Room Operator:

1. Clearly note down type of emergency and the location

2. Sound fire turn - out bell.

3. Inform HOD (F&S) and the other coordinators as per emergency telephone list.

Maitenance Person(s):

1. Persons/ employees working in nearby visinity of emergency site

2. Raise a voice alarm.

3. Operate nearest break glass unit (BGU).

4. Inform to Control Room and inform briefly about situation.

5. Wait along with roadside to guide the fire vehicle and ambulance, clearly indicate to the fire

& safety personnel about the leakage, fire, explosion, damage caused, number of casualties

and any other specific information.

6. Take measure to isolate affected part, cut-off source as per instruction from CR/shift

engineer.




7. Look out for any casualty, give first aid and if possible try to remove them to road side.

8. Look out for casual labour around the area and direct them to assembly point.

9. Assist rescue team for search and rescue operation.

10. Attack the fire with appropriate fire extinguisher.

11. Do not get panicked, note the wind direction and amount of leakage / damage.

12. Operate the fire fighting system (Water spray / monitor etc.).

13. Report to shift engineer for further instructions.

ERDMP Records Maintenance as per Clause 14.2.5.7 (a)

Maintains records for all kind of emergencies covering near Miss, Level-I, Level-II, Incident

Record, Near Miss, Preliminary Accident report file etc.

Post–disaster documentation like resources deployed, relief, rehabilitation measures and lesson

learned to avoid re-occurrence of any such emergency need to be prepared.

Time Recorder as per Clause 14.2.5.7 (b)An officer shall be assigned the responsibility is to

maintain an accurate time record of key information received from the incident or emergency

location and to record the actions initiated by the site incident controller and for implementing the

emergency response actions below:

1. To record key incident events / actions on incident status board / display manually or

electronically;

2. To maintain essential equipment checklist status;

3. To ensure all status and information is up to date and correctly displayed;

4. To take all necessary recorded material to the alternate ECC room in the event of emergency

in main ECC room; and

5. To maintain a log book.

Communication Services as per Clause 14.2.5.8



Flow of Information.

1. Control Centre shall receive the information form field either in person or from the various

systems available in the installation.

2. On receipt of information, the control room shift In-charge will actuate the ERDMP and

notify the emergency to site incident controller.

3. Control room shift in-charge will act as site incident controller till arrival of designated

person.

4. SIC or CIC depending upon the level of emergency will activate the ERDMP and inform

the concerned authorities as depicted above in the chart.

Siren Codes as per Clause 14.2.5.9

Emergency Type Siren Code




Minor Fire/Leakage

Level 1

A wailing Siren for 2 minutes

Major Fire/Leakage

Level II & III

Same type of siren as in case of Level – I and II but the

same will be sounded for three times at the interval of one

minutes i.e.( wailing siren 2min + gap 1 min + wailing

siren 2min +gap 1min + wailing siren 2min) total duration

of Disaster siren to be eight minutes.

All Clear Straight run Siren for 02 minutes

Test

Straight run Siren for 02 minutes at frequency of

atleast once a week

Public Address system will be arranged with proper messages about the incident seriousness

in local language.

Emergency Action Plan

Following types of emergencies scenarios are envisaged:

i) Fire / Explosion / Gas Leak Emergency in RT/IP/SV/CT

ii) Emergency Along Pipeline Route & Facilities:

iii) Emergency During pigging operations:

iv) Emergency During terror Threat

v) Emergency during natural disaster like earthquake

Fire / Explosion / Gas Leak Emergency

1. First responder is operator or maintenance worker who on discovering fire / explosion / gas

Leak shall operate nearest Manual Call Point (MCP).





injured, if any and nature if injuries, name of reporter etc.





emergency, sound emergency siren as applicable, inform to Fire station, Security, HOD

operations, Maintenance coordinators, O&M Incharge (SIC), Office Incharge (CIC).




8. SIC shall rush to site with members of Emergency Management team and take action to

mitigate / contain emergency. Time to time, he shall communicate to CIC regarding status &

action plan of emergency and execute his instructions.




11. CIC shall take necessary emergency control measures till situation is brought under control.

12. He shall initiate actions & decisions regarding:








Emergency Organogram during off-office hours (including holidays)


1 Site Incident Controller Shift-In-charge-Control room

2 Fire & Safety Coordinator Shift In-charge (F&S)

3 Security Coordinator Shift In-charge (Security)

1. First responder is operator or maintenance worker who on discovering fire / explosion / gas

Leak shall operate nearest Manual Call Point (MCP).








injured, if any and nature if injuries, name of reporter etc


emergency, sound emergency siren as applicable, inform to Shift Incharge Fire station, Shift

incharge Security.




8. Shift incharge security shall contact Office Incharge (CIC), O&M Incharge (SIC), HOD

operations at Ujjain and apprise them about nature & extent of emergency.

9. Shift-In-charge –Security ( Main Gate Township) shall

• Communicate emergency message received from compresson station to All HOD’s.

• Organise arrangement for transportation of officials to station.

• Inform Ambulance driver to proceed station.

• Inform all duty/ off duty drivers to proceed sation.

10. Office Incharge, All HOD’s shall rush to station with members of Emergency Management

team and take action to mitigate / contain emergency.




13. CIC shall take necessary emergency control measures till situation is brought under control.

He shall initiate actions & decisions regarding:











Emergency DO'S AND DON'TS

DO'S DON'TS

ANY ONE

NOTICING

AN

EMERGENCY

SITUATION

Actuate nearest fire alarm manual call

point and /or inform CR/Fire Station

on telephone or inform the supervisor.

Wait till arrival of fire crew and direct

then to the site of emergency. Then

report to the assembly point.

DO NOT panic and avoid running all over

the place, prevent other from doing so.

DO NOT enter the site unless instructed or

all clear siren/message is heard.

CONTRACTO

R

PERSONNEL

Stop work on hearing alarm. Assemble

at the ASSEMBLY POINT and be

ready to evacuate.

DO NOT enters the site, till it is cleared

for the normal work by site incident

controller.

SECURITY

Keep the gate manned; Keep the road

clear for movement of fire tenders.

Control traffic at gates.

DO NOT allow unauthorized visitors free

to enter.

VISITORS

Leave the place and assemble at

assembly point.

DO NOT enter the site if emergency alarm

is heard.

ALL OTHER

EMPLOYEES

ON SITE

On hearing FIRE alarm, go to

assembly point and wait for further

instruction.

DO NOT panic

DO NOT go to the site of emergency unless

specifically instructed by site main/incident

controller.

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