email lyco company profile 2016

Management Marketing Business Development Consultants

COMPANY PROFILE


TABLEOFCONTENTS

WHOAREWE….......................................................2

OURCLIENTS...........................................................3

OUREXPERTISE......................................................4

ManagementConsultancy...................................5

Implementation&AnalysisofHRSystems...6

MarketingConsultancy.........................................7

BusinessDevelopmentConsultancy................8

OUREXPERIENCE...................................................9

CLIENTSSERVED.....................................................10

COMPANYREGISTRATIONDOCUMENTS.......11


WHOAREWELyco Business Solutions is a turn-key business consultancy firm registered in 2013 in

Zambia and 2014 in South Africa respectively, that procured the profile of Morning Star

Consultancy Limited a fully Zambian owned consultancy firm registered in 2006.

Its core business is the provision of consultancy services in the following distinct areas:

Management,Marketing and Business Development.

Managed by a dynamic, well qualified team of consultants, delivery of quality service is its

obsession. It is dedicated to delivering service with a difference to both the African and

greater global markets.

OURMISSION

To provide uncompromised quality consultancy services to our clients while upholding the

values and principles upon which the organization is founded and ensuring that the client is

satisfied throughout the service process.

OUR VISION

To strategically place ourselves at the pinnacle of excellence in both the Zambian and

International Consultancy markets not withstanding our efforts to provide quality service and

satisfy our clients’ needs throughout the consultancy process.

VALUESTATEMENT

We believe that the client is the heart beat of our organization, we value offering services that

exceed clients’ expectations. At Lyco Quality service is our obsession.

COREVALUES:Lyco Business Solutions upholds the following core values:

• Customer Focus

• Integrity

• Strong Business values

• Professionalism

• Expertise

• Quality Service Delivery


OURCLIENTSOur clientele is made up of both the public and private sector on the local and

international markets. Our provision of service is backed by:-

• a common body of knowledge that is current and relevant to the client

requirements;

• Subjecting ourselves to the disciplinary jurisdiction of the professional body

governing our performance;

• Adherence to the highest standards of professional ethics; and

• Provision of perceived and real value formoney.

OURSTAFFANDCONSULTANTSLyco Business Solutions staff possesses skills and experience in the following areas:-

• Human Resources Management

• Systemsdevelopment and Design

• ChangeManagement

• Training and Capacity Building

• Strategic Planning and Implementation

• Marketing Planning and Implementation

• Implementation and Analysis of Human Resources Systems

• Business Development

• Marketing

• Mobile and Digital Marketing Solution Design, Implementation andmonitoring

• Loyalty Program/Solution Development and implementation

• Data Analytics andmanagement

OURSERVICEAPPROACHANDPHILOSOPHYLyco Business Solutions is founded on a strong value system which believes in offering

quality service without taking short cuts. Our mission , vision, and value statements all

allude to our obsession with offering service that exceed client’s expectations without

compromising our values and principles. We uphold the highest levels of professionalism

in our offering service to our esteemed clients.


OUREXPERTISE

MANAGEMENTCONSULTANCYOur expertise in management consultancy is backed by our qualified consultants who have

years of experience in both public and private sector management. Our areas of expertise

in management consultancy are:-

Systems Development and Design

The development of businesses depends greatly on the existence of dependable and

effective systems to organize andmanage the business effectively. These systems span from

operational, productive and financial systems, which must all, work together to ensure the

effective and efficient attainment of corporate and other objectives. We have been involved

in the development of small companies in these important aspects of their operations in

many ways. We see to the development of both manual and automated (computerized)

systems from small to large organizations’.

ChangeManagement

An organization’s success is measured on how well it adapts to the ever changing market

and environment. Change is inevitable in every organization. Managing change effectively

is vital to any organization’s ability to meet its objectives. We have been involved in

organizational change with public sector and private sector alike. For the private sector, we

have acted as change agents and for the public sector we have been involved in designing

the change strategy and ensuring implementation of the same.

StrategicPlanning andDevelopment

We are firm believers in the true meaning of strategic management as focusing on

integrating management, marketing, finance/accounting, production/operations, research

and development, andmanagement information systems to achieve organizational success.

As such we have been involved in assisting small, medium and large organizations in their

strategic formulation and evaluation during implementation to provide feedback using

specified strategic evaluation tools on areas of improvements.


HUMANRESOURCECONSULTANCY

Training&Development

We provide properly structured training that follows latest methods of training. We firmly

believe that for a company to provide superior quality service, they should empower their

employees by providing them with continuous improvement through training. We believe

that for any organization to adapt to changing conditions in the market, upgrading of skills is

vital to efficiency. In this regard we provide training in the following areas:

Ø Customer service and care

Ø Strategic management

Ø Leadership

Ø Interview techniques

Ø Team Dynamics

Ø Entrepreneurship

Ø Corporate Governance

Ø How to conduct an effective performance appraisal

Ø Organizational communication

Ø Conflict resolution

Ø Attitude change

Ø Supervisorymanagement

Ø PRINCE2TM

Ø TeamBuilding

Ø E-LearningSolutions


Ø Job Evaluation

Ø Job Analysis

Ø Performance appraisal policy and implementation

Ø Balanced Score Card Performance appraisal implementation

Ø Contract and conditions of service

Ø Recruitment and selection

Ø NeedsAssessments

Ø Training policy

Ø Strategic HR planning

Our strength is training and implementing total quality management. With the expertise

within our consultants in European Foundation for Quality Management (EFQM) on

assessing the implementation of Totally Quality Management using the EFQM model, we

are able to complete the cycle of TQM implementation.

Implementationandanalysisofhumanresourcesystems


OurservicesinMarketingConsultancyinclude:-

Ø Formulation and implementation of marketing plans based on strategic mission and

visions

Ø Development of newmarkets

Ø Fostering of old markets

Ø Mobile and Digital Marketing Solution Design, Implementation andmonitoring

Ø Loyalty Program/Solution Development and implementation

Ø Data Analytics andmanagement

MARKETING CONSULTANCY


Expertise in this area includes:

Ø Business Planning and Sourcing of Financing

Ø Marketing Planning

Ø Strategic Planning

Ø Cross Sector Business Matchmaking

Ø Business linkages and placement

Ø Mobile Marketing strategy development, implementation andmonitoring

Ø Digital Marketing strategy development, implementation andmonitoring

Ø Mysterious Shopper Audits

Ø Entrepreneurship training

BUSINESSDEVELOPMENT CONSULTANCY


OUREXPERIENCEWehaveundertakenvariousassignmentsfromTotalQualityManagementTrainingand

ImplementationtoNeedsAssessmentsandTrainingNeedsAssessments.Furthermore,we

havedesignedhumanresourcepoliciesfororganizationsandreviewedtheirstrategic

plans,marketingplansanddevelopedmobileanddigitalsolutionstomeettheneedsof

specificclients.


SOMEOFTHECLIENTSWEHAVESERVED


COMPANYREGISTRATIONDOCUMENTS

ZAMBIAOFFICE SOUTHAFRICAOFFICELycoBusinessSolutionsLtd LycoBusinessSolutions(Pty)LtdA10,MEANWOODIBEXHILL, UNIT50,MONTEFALCO,LUSAKA, 10101,ZAMBIA LONEHILL,SANDTON,2191SOUTHAFRICA+260974271018/+260974275 828 +2779 0793100/[email protected] [email protected] COMPANYREGNO.2015/006985/07

email lyco company profile 2016

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