electronic commerce school of library and information science digital money and electronic payment...

87
Electronic Commerce School of Library and Information Scien Digital money and electronic payment I. What is money? What is digital money? A digital money system Ecash and stored value cards II. Electronic payment systems What types of transaction schemes are being used? How can payments be settled?

Upload: graciela-hamer

Post on 31-Mar-2015

220 views

Category:

Documents


1 download

TRANSCRIPT

Page 1: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital money and electronic payment

I. What is money?

• What is digital money?

• A digital money system

• Ecash and stored value cards

II. Electronic payment systems

• What types of transaction schemes are being used?

• How can payments be settled?

Page 2: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

I. What is money?

“Money is in reality a symbolic representation of value, rather than true value itself

[It is] an institution for a transparent exchange of goods and services based upon a convenient unit of transaction ... universally accepted within a given societal group

Today not all money is tangible: increasingly, information about money is becoming more important than money itself”Srivastava, L. and Mansell. R. (1998). Electronic Cash and the Innovation Process: A User Paradigm

Page 3: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

“Money was originally a physical substance .... It could … be alive, as cattle were one of the oldest forms of money. Today although much of the money used by individuals … is still in the form of notes and coins its quantity is small in comparison with the intangible money that exists only as entries in bank records.

If experiments with … digital cash succeed then perhaps coins and banknotes will become as obsolete as cowrie shells. If that happens the change in the nature of money will surely have significant effects on society.

The challenge … is to ensure that such changes are beneficial to … society in general.”Davies, R. (2003). Electronic Money, or E-Money, and Digital Cash http://www.ex.ac.uk/~RDavies/arian/emoney.html

Page 4: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

“Money” is only a state of Mind; not a reality in, of, or for, itself. Many people often seek it as if it were the real or the only ends to be obtained through one’s efforts. If money remains a state of Mind, therefore a spiritual reality and not an end in itself, then you always will have what you truly need and deserve. Money as an energy principle of spiritual reality, naturally flows to us as we earn a right livelihood. Be concerned with the quality of the service you give to others … and you will be working with the flow.

Money flows in unseen channels like electricity flows through wires. Because it is spiritual energy in motion, we never really have “possession” of it. To be preoccupied with possessing it … squanders our own Life energy…McMurphy, J. (2002). What is money? http://www.innerself.com/Money_Matters/What_is_Money.htm

Page 5: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Paper money is guaranteed by law to have redeemable stored value

It is a medium of exchange and a measure of value

This gives us confidence to use checks, credit and debit cards and to use electronic transfer of funds

In large-scale wholesale transactions, money can be seen as “transactional information”

It is transmitted electronically over closed, wire transfer systems

Now, money in retail transactions is becoming electronic

Digital cash is an electronic “proxy” for paper $

Page 6: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Historically, precious metals became the standard of value backing money

They became more important than other commodities because they are

Portable , divisible, durable

Homogeneous, recognizable, secure

Stable in value

Valuable and available in small amounts

The world adopted the gold standard as the basis of the value of money during the 1800s

Page 7: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Goods and services are no longer purchased with other goods and services (barter), or gold or silver (early money economy)

We use paper “fiduciary monies” or credit instruments

These instruments are represented by paper, plastic, or metallic tokens

Checks, bank notes, government issues

A credit card is a written promise to pay

They are fully functional forms of money with an exchange value rated in terms of the basic unit of money (usually a fixed quantity of gold or silver)

These are offset against each other in the banking system, so little gold or silver needs to be transferred

Page 8: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Hard currency (notes and coins) is considered the most liquid monetary asset there is

It can quickly be turned into money (liquidity)

This is very convenient, but currency does not hold its value as well as other assets

It does not earn interest and its real value drops during periods of inflation

A dollar remains a dollar, but due to inflation its purchasing power will be less

Less liquid assets (savings, art, land) earn interest or appreciate in value

They are not as affected as money is by inflation, although they are harder to convert to money

Page 9: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

The value of money depends on the confidence of those who use it

The dollar has value because it is widely accepted as a means by which to exchange goods and services

Money has three main functions:

Means of exchange

Without money, we would have to exchange goods and services directly (barter)

Unit of measurement

Money allows us to compare the value of goods and service

A standard for pricing goods and the means of buying and selling them

Page 10: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Money is

A unit of measurement (more)

We can compare costs, income, and profit across time

It is a foundation of the accounting system and allows us to plan and make economic decisions

A means of storing purchasing power for future use

As a reserve, money allows us to accumulate savings over time and to lend those savings to someone else

It makes it much simpler for us to make contracts

We use it to promise to do something now for payment in the future

The Bank of Canada (2002). What is money? http://www.bankofcanada.ca/en/backgrounders/bg-m1.htm

Page 11: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

“Electronic money and electronic payments systems for retail transactions are commanding widespread attention.

These systems, wherein neither legal tender, nor paper checks, nor credit-card numbers change hands at the time of purchase, have already started to spread across the globe. They offer significant and profitable opportunities for changing the way consumers pay for the widest possible range of goods and services.”United States Department of the Treasury Conference (1996). An Introduction to Electronic Money Issues. Toward Electronic Money and Banking: The Role of Government. p. 1.

Page 12: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Electronic money is a store of monetary value, held in digital form, which is available for immediate exchange in transactions

It is a new form of currency that acts as a generalized medium of exchange

Gold --> Paper $ --> Plastic --> Digital cash

It is an electronic replacement for physical cash (a file)

It is easily stored, transferred, and difficult to forge

It has no intrinsic value: “numbers are money”

As with paper $, there is a “promise” to convert it to physical cash

Page 13: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

“Commodity money circulates because the stability of the society gives ground for confidence that the money will continue to be accepted habitually in exchange for goods and services. Similarly, the credit instruments of any government, bank, corporation, firm, or individual will circulate more or less widely in proportion to public confidence in its promises to pay.

Likewise, a possible introduction of a digital cash system will require a period of long-term trust” Kienzle, J, and Perrig, A. (1996). Digital Money: A divine gift or Satan's malicious tool? http://lglwww.epfl.ch/~jkienzle/old/Digital_Money/node10.html

Page 14: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital cash is a “payment message bearing a digital signature which functions as a medium of exchange or store of value”

It is an idea recorded in the hard drive of a computer

To have value, digital cash must be exchangeable for ordinary cash

It must be be exchangeable for goods or services priced in terms of ordinary or digital cash

Like a typical check, it represents an obligation of a private company rather than the central bank or treasury

Typically it will not be issued by the government

Page 15: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Berentsen, A. (nf). Digital Money and Monetary Control. ISOC. http://www.isoc.org/inet98/proceedings/ 3f/3f_2.htm

Page 16: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

There are two types of e-money

Identified e-money

Contains information revealing the identity of the person who originally withdrew it from the bank

It enables the bank to track the money as it moves through the economy (like credit cards)

You request digital cash from your bank

The bank signs a file (an amount of emoney) with its secret key and sends it to you

The amount is debited from your account

You verify this signature with the bank’s public key

You know it’s valid and you can spend it

Page 17: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Banks will have multiple private keys

Different denominations would be signed with different private keys

When the bank issues the cash it

Subtracts that amount from your account

Records the identifying number of the electronic note and who it was issued to

When making a purchase, the shop contacts the bank to verify that the money is a valid

The bank checks its records to see if it is a valid note and to ensure that the note has not already been spent

If the verification occurs, the bank credits the shop’s account, debits your account, and you get the stuff

Page 18: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

This system provides security for all parties

Because of the bank’s digital signature, the customer knows that the bank note is valid

The shop can verify that the note is legal tender

The bank can ensure that the note is not spent more than once

The spender of the electronic note can be traced because the bank keeps a record of each note spent

In this way anybody who cheats can easily be tracked down

Since all financial transactions can be traced, law enforcement can more easily investigate fraud, money laundering, tax avoidance and other irregularities

Page 19: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Anonymous e-money is known as digital cash and works like real paper cash

Once withdrawn from an account, it can be spent or given away without leaving a transaction trail

It is created with blind signatures

A blind signature allows a person to get a file digitally signed by another party without revealing information about the file to the other party

It involves multiplying the file by a random number and encrypting it with the other’s public key

They decrypt the file, sign it and return it

Divide by the random number and restore the file with the signature

Page 20: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Blind signatures

You create your own emoney “coins” which are tagged with ID numbers randomly generated by your emoney software

The coins are “blinded” by a random number used to multiply the ID numbers (but not the value of the coins)

They are sent to the bank, each in its own digital “envelope”

The bank encodes the blinded numbers with its private key, debits your account, and sends them back to you

Your emoney software removes the “blinding”

You now have a valid emoney and since your software has removed the “envelope,” the bank can’t track the your use of the money

Page 21: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

There are two varieties of each type of e-money

Online emoney requires interaction with a bank via modem or network to conduct a transaction with a third party

Offline emoney means you can conduct a transaction without having to directly involve a bank

This type of e-money (true digital cash) is the most complex form of e-money because of the double-spending problem

Once I give it to you, I should not be able to spend it again

How can we prevent this?

Page 22: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Online Offline

Identified

Anonymous

Types of emoney

Exists as a file

Traceable to you

Tracked by bank

On a smart card

Traceable

Renewable

Exists as a file

Not traceable

Tracked by bank

On a smart card

Not traceable

Hard to track

Page 23: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

A digital money system requires

Security

Two people should be able to exchange digital cash without any party being able to alter or reproduce the electronic token

The transaction protocol must ensure high-level security with sophisticated encryption techniques

This involves using private key encryption

The authentication of sender and receiver involves digital signatures

Online verification can prevent double-spending, or other off-line techniques must be used

Page 24: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

User-friendliness

Users should not have to understand the cryptographic techniques involved in the exchange

The workings of the protocol should be transparent to them

Digital cash should be simple to use

It should be easy to spending perspective and to accept as a form of payment

Complicated systems are difficult to administer and raise the failure rate due to errors of the user

Simplicity leads to a critical mass of users and this leads to wide acceptability

Page 25: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Portability

People should be able to easily carry their digital cash and exchange it within alternative delivery systems

Non-computer-network delivery channels should be able to handle digital money

The security and use of digital cash should not be dependent on any physical location

The cash can be transferred through computer networks and off the computer network into other storage devices

Digital wealth should not be restricted to a unique, proprietary computer network

Page 26: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Transferability

Digital cash should be transferable to other users

If I pay the bill for three friends, they should be able to easily transfer their share of the bill to me

Peer-to-peer payments should be possible without a third party

Neither party should be required to have registered merchant status

Neither party should have to be online to do this

Digital money can then be used for gifts, charity, or tips

Other person-to-person payments become possible, like payments to children, friends, colleagues or neighbors

Page 27: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Anonymity

Anonymous digital cash allows personal financial privacy

It is untraceable

A digital cash withdrawal cannot be associated with its subsequent deposit

Transactions made with it are unlinkable.

It is impossible to associate two different digital cash transactions made by the same person with each other

Grabbe, J.O. (nd). Digital Cash and the Future of Money http://www.aci.net/kalliste/dcfutmo.htm

Page 28: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital money has to preserve the privacy of those engaged in the transaction

The anonymity of physical cash should be carried into this world

Encryption separates payment information from buyer identity

Only the value is transferred

It must be non-refutable

Electronic receipts can be stored on the device

It must be divisible

Digital cash in a given amount must be able to be subdivided into smaller amounts (fungible)

Page 29: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

You must be able to write a digital check

You should be able to fill in the amount of money that you want to pay onto some sort of digital form

This form can be easily transferred to another party

There must be a record of this transaction

Digital cash should last forever

You should be able to store it somewhere safe for years and then be able to retrieve it for use

It should not expire

It should maintain value until lost or destroyed provided that the issuer has not debased the unit to nothing or gone out of business

Page 30: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

It must have value, acceptability, availability, security, and convenience

Many retailers and banks must accept it

We trust that it can be converted

It must be easy to use

It should minimize transaction costs

Non-cash payments involve verification and authentication for each transaction (ex: checks)

Offline, cash is used for 85% of all transactions, even though it accounts for 5% of the value of these transactions

Digital money will serve a similar function

Page 31: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

How is electronic money (e-money) possible?

Cryptography and digital signatures make it possible

Banks and customers have public-key pairs

They use public keys to encrypt (security) and private keys to sign (identification) blocks of digital data that represent money orders

A bank “signs” the orders using its private key and customers and merchants verify the signed money orders using the bank’s public key

Customers sign deposits and withdraws using their private keys and the bank uses their public keys to verify the signed withdraws and deposits

Miller, J. (2002). E-money mini-FAQ (release 2.0). http://www.ex.ac.uk/~RDavies/arian/emoneyfaq.html

Page 32: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

E-cash transmutes between digital and actual money as transactions proceed between various entitieshttp://www.byte.com/art/9801/img/018cs7a2.htm

Page 33: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

http://filebox.vt.edu/users/ licai/ch2.htm

A typical ecash transaction

Page 34: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Guiding principles of ecash

Independence: its security must not depend on its existence in any physical location

Security: it can’t be reusable and can’t be respent

Privacy: it can’t be traced and must protect the privacy of the users

Offline payment: merchants should not have to have a net connections to make it work

Transferability: it must be able to be moved from one person to another without traces of identity

Divisibility: it must be able to be broken into smaller amounts

Page 35: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

How it might work

It depends on public-key cryptography and digital signatures

Banks and customers have public-key encryption keys

They use their keys to encrypt (for security) and sign (for identification) blocks of digital data that represent money orders

A bank “signs” money orders using its private key

Customers and merchants verify signed money orders with the bank's widely published public key

Customers sign deposits and withdraws using their private key and the bank uses the customer's public key to verify the signed withdraws and deposits

Page 36: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

How ecash works

Customer generates an electronic banknote with a random serial number

A “blinding factor” is applied to the serial number so the bank cannot trace the banknote in the future

A third party to handle and sign the message without being able to see the actual message.

The blinded message is untraceable

Customer sends the blinded e-banknote to the bank

The bank deducts the amount from the customer's account, signs the banknote (encrypts it) and sends it back to the customer

Page 37: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Customer removes the blinding factor from the note and uses it to make a purchase at a shop

The shop verifies the authenticity of the note using the bank’s public key and sends it to the bank

The bank checks the note against a list of notes already spent

If it’s good, it deposits the money into the shop’s account, and sends back a confirmation to the shop

The shop then sends out the goods to the customer

Page 38: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

http://www.cs.newcastle.edu.au/.../ ecash/ecash.html

How ecash works

Page 39: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Why use digital $?

Greater efficiencies and lower costs for businesses

Ecash eliminates the costs of handling coins and paper

The estimated cash handling cost for U.S. retailers and banks is over $60 billion annually

“Studies have shown that a financial institution saves between $.75 and $1.25 for each payment converted from a deposit made with a teller to Direct Deposit”

“Annual costs savings to the banking industry as a result of these new electronic payments should run between $350 million and $500 million.”

-National Automated Clearing House Association

Page 40: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Ecash provides merchants with cost savings from

Reduced collection and deposit float associated with coin, currency, and checks

Faster funds availability

Increased sales due to faster throughput at checkout

Consumer tend to spend more with stored value cards

Less tangible cash on hand

Reductions in some forms of fraud, since devices can be fitted with tamper-resistant chips and strong

crypto protocols

Micromarketing

Page 41: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Expanding electronic government payments

The Debt Collection Act of 1996 mandated government. use of EFT for all govt. payments, except tax refunds, by 1999

It includes anyone who, on or after July 26, 1996:

Applies for federal or retirement benefit payments;

Begins employment with a federal agency;

Enters into a contract or purchase order with the govt.

Files or renews a grant application

After 1/1/99, all payments to individuals and businesses, including those without accounts at a financial institution, must be made electronically

Page 42: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital money is information stored on a computer chip in a plastic card or on a personal computer so that it can be transmitted over the net

These products differ in their technical aspects from conventional forms of payment

There are two basic ways of representing the value of funds stored on an ecash device:

Balance-based: a single balance is stored and updated with each transaction

Note-based: electronic “notes,” each with a fixed value and serial number, are transferred from one device to another

Page 43: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Stored value cards

Digital money is a claim on a party, most commonly, the issuer, stored in the form of computer code on a credit card sized card or on the hard drive of a computer

Consumers purchase the claim with traditional money

Consumers exchange the claims for goods and services with merchants who are willing to accept the claim as payment

Cards representing such claims often go by the name “stored value cards” (SVCs)

Cards containing computer chips are called “smart cards”

Page 44: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

SVCs represent either “closed” or “open” systems

Closed SVCs are limited to a few outlets regardless of location or to many in a relatively small geographic area

An example of a closed-system SVC is the “merchant- issuer” model system

The card issuer and the seller of the goods and services are one and the same

Examples include:

The farecard used by riders of the subway system in Washington, D.C.

Student smart cards or merchant credit cards

Page 45: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

The user buys a claim on the merchant issuer with traditional money and receives digital money in return

When the user buys goods or services from the merchant-issuer, special point of sale (POS) devices record the transactions with the merchant

The POS device reduces the value of the digital money recorded on the card by the amount of the purchase

Although consumers make purchases with digital money, the system is linked to the payment system by the merchant-issuer’s relationship with its bank

Page 46: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

SVCs that consumers can use at many different businesses over a large geographic area are an open system

They work in the same manner as bank-issued closed-system SVCs

One difference is that a greater variety of businesses over a relatively larger geographic area accept them

Another is that there can be third party sellers of digital money

This means bypassing banks in transactions

Page 47: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

There is a second type of open system

Digital money systems can operate independently of banks and outside traditional payments systems

The user buys digital money from issuers using traditional money

She “spends” it at a merchant, who then sends the digital money to the issuer

It is redeemed with some form of traditional money such as a check on a bank balance

In this system, the digital money does not pass through the traditional payments clearing system, but circulates outside it

Page 48: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

In expansive open systems, digital money circulates among users before being used with merchants, in much the same manner as traditional cash

Users have their own special computer equipment allowing them to transfer digital money from one user’s card to another

This “peer-to-peer” transfer does not clear the traditional payment system (in contrast to peer-to-peer transfers involving paper checks)

The only points of contact between traditional payment systems and digital money is the initial purchase of digital money from the issuer with the use of traditional money and redemption of digital money by merchants

Page 49: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Smart cards are a technology for carrying digital money

Memory cards: data storage space and password/PIN access

Shared key cards: contain a secret key and can exchange data with other cards sharing the key

Signature transporting cards: contain digital “blank checks” that can be used in transactions

They are large pregenerated random number sequences that can be assigned a denomination and

signed

These are $1.50-$3.50 for the chips and production

Signature creating cards: can generate the random number sequences to use as checks

Page 50: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Most digital money systems are aiming at universal accessibility

This will depend on the widespread public acceptance of electronic cash

To reach this level of acceptance will require a considerable investment by the financial services industry and by merchants

It is expected that these costs will be transferred to the end-user

Page 51: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital money and electronic payment

I. What is digital money?

• Why use it?

• Ecash and Stored value cards

II. Electronic payment systems

• What types of transaction schemes are being used?

• How can payments be settled?

Page 52: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Electronically based payment systems have been around since the 1960s

Banks use electronic funds transfer (EFT) to exchange “money”

It is a transfer of debt from one bank to another

Much of the money held by banks is in the form of debts owed by them or to them

The evidence for this debt is in the bank’s computers

EFT systems manage the information concerning these monetary debts

They allow rapid and efficient transmission of data about these debts between banks and the updating of

the debt records

Page 53: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

EFT systems and retailer point of sales systems combine as EFTPOS (Electronic Funds Transfer at Point-of-Sale)

The amount of the buyer’s purchase is entered into a POS terminal using a plastic card

The data relating to this purchase are sent to the appropriate bank using a telecommunication link

This bank then deducts the funds from the buyer’s account and transfers the amount to the seller’s account

The buyer’s bank credits the seller’s account and takes on a debt to the seller

The system immediately changes the information concerning indebtedness and starts charging interest

Page 54: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

General Issues in the banking environment

Banking regime is a highly complex and interrelated global system

Multiple forces affect the evolution of banking:

Consumer spending habits

Interest rates/cost of money

Federal Reserve policy

Regulatory regime

In general, the large and stable banks are losing ground to more non-traditional companies and services

Page 55: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Different components of the banking process are electronic to differing degrees

Risk is an impediment, but not a driver

The elimination of risk through security is not sufficient to promote home banking

Banking is regulated by many different agencies (state governments, Federal Reserve, Office of the Comptroller of the Currency, FDIC)

Page 56: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

How can payments be settled?

Debit/Credit

This refers to the way banks deal with transactions

Credit: The bank pays the creditor before receiving payment from the purchaser

Debit: The bank receives funds from purchaser before paying creditor

This is a “pre-paid” system

Page 57: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Immediate/Delayed Settlement

Here there is a time lag between the clearing of the payment and its settlement

There is a time lag between the payer and the intermediary (the bank)

When you pay off your credit card

There is also a lag between the receiver and the intermediary

When the merchant gets paid

The purchaser benefits from the “float”

The bank charges interest to cover the costs of assuming risk for completing the transaction

Page 58: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Gross/Net

This is a relationship between clearing and settlement

Gross payment is a one-to-one relation

Each transaction has its own settlement

Net payment is many-to-one

Transactions are “batched”

Net payment systems have lower operational costs (fewer settlements) but higher risks

Page 59: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Anonymous/Identified

To what extent must the parties be identified in the transactions and settlements?

Anonymous work well for small transactions but are riskier

There is more need for authentication with large transactions

Fixed/Fraction

What is the fee structure of the transaction?

Fixed fees cover the fixed costs of the transaction

Fractional fees more efficient for risk fees and short term credit (microtransactions)

Page 60: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Types of Services: What do people do?

Bill payment

Purchasing instruments

Transfer of money

Borrow money

Seek information (Inquiries, Statements)

Cheat, steal, and defraud!

Page 61: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Bill Payment

Becoming one of the most frequently performed activities on home computers

Drivers include: need for more time, decreasing costs of software and hardware, bank promotion

Generally a replacement for writing a check to pay a bill

This is being extended to mortgage and loan payments as well

Page 62: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Bill Payment: institutions generally charge by the transaction (or a flat fee for a fixed number of transactions)

Banking institutions, clearinghouses/brokers

Checkfree http://www.checkfree.com

e-Bills are delivered right to your computer

Involves 100s of companies

e-Bills give you a real-time payment history who you paid, when you paid them and for how much

You schedule to pay e-Bills at a specific time each month or make payments whenever you want

e-Bill payments are guaranteed

Page 63: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Purchases

Focus of most discussions about Internet and other electronic commerce

Payments for purchases tend to be made by

Credit card

Debit card

Stored value card

Electronic money

Page 64: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Stored-Value Cards

Value is actually stored in computer chips embedded in a card

SVCs are considered more secure than credit or other bank cards

Requires specialized hardware at the vendor’s point of sale

Mondex (recently purchased by MasterCard) is one of the largest manufacturers

Page 65: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Experiments have included road tolls and university financial aid

Advantages to merchant include:

Increased security (both from fraudulent customers and from fraudulent employees)

Lower transaction costs

No online authorization required

Avoids costs associated with cash and check handling

Can be efficient for microtransactions

Page 66: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Credit Cards

Consumer is issued credit card by issuer (generally a bank or its agent)

Merchant has an account with an “acquiring” institution (which allows it to accept credit cards)

Acquiring Institutions: Citicorp, NaBanco, First Data, Bank One, GE Capital, First USA, EDS, Discover, American Express

The processing agent actually generates the authorization and processes the charges:

First Data, Global Payment Systems, VisaNet/Vital, Wells-CES , Nova, Checkfree

Page 67: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

How can these transactions be carried out over the web?

1. Customer sends his ID or encrypted credit card number to the shop

Shop sends request for payment to the Credit card company, which confirms customer by e-mail

After the confirmation, payment is made and customer is billed, typically conventionally

Card number itself never goes through the net unencrypted

Security X Peer-to-peer -

Low fees - Untraceability -

Page 68: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

2. Person “A” issues an electronic check

He sends it to person “B” and informs the bank of his check

Person “B” asks for payment from the Bank

After the confirmation, the bank transfers money from person A’s account to person B’s account

Security X Peer-to-peer X

Low fees X Untraceability -

Page 69: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Checks are closer to cash than to credit cards, because peer-to-peer transfers are possible

Micro-payments are possible but banks are reluctant to process them (high cost of check clearance)

CyberCash, NetCheck, and others offer digital checks which are transferable between individuals

A customer opens an account in a netbank andissues an electronic check to pay a bill

The recipient of this digital check sends it to the netbank to confirm and cash it

Security is guaranteed by encryption and the bank's confirmation process with the issuer of the check (although the check can be traced across users)

Page 70: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

3. Person “A” asks the bank to issue digital cash

The bank issues digital cash and reduces the account by that amount

“A” sends it to person “B”

“B” asks the bank for payment

After confirming that the digital cash is not double-spent, the bank increases “B’s” account by that

amount

Note that the bank cannot know who sent that digital cash to person “B “

Security X Peer-to-peer X

Low fees X Untraceability X

Page 71: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

First, an Internet user opens an account with real money at a netbank

The customer asks the bank to issue a certain amount of digital cash for use on the Internet

The bank issues this digital cash using encryption and deducts the funds from the established account

When an individual uses digital cash, the encrypted data that defines the actual electronic currency is given to the merchant

The merchant in turn sends this data to the bank to confirm it

Page 72: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

If the bank confirms that the digital cash is real, the bank credits the merchant's bank account by that amount

It can also issue the merchant a sum of digital cash in the same amount

Only the bank can confirm that this data - or, digital cash - is legitimate and actually issued by the bank

Only the bank can verify that this that this data has not been used elsewhere, or double-spent

The bank cannot know who used the digital cash, as long as customers of the bank do not use it twice

Page 73: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital cash will make transactions more efficient

It will make transactions less expensive because the cost of transferring digital cash is low

Traditional money transfer requires branches, clerks, ATMs, and specific electronic transaction systems

Overhead is paid for by from fees for money transfers and credit card payments

Ecash uses the net network and the computers of its users, so the cost of digital cash transfer is close to zero

With the transaction completed on the net, the transfer fee and bank tips are zero

Page 74: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

This low cost for transactions enables micro-payments, like 10 cents or 50 cents, to be possible

This may encourage a new distribution system and fee structure for music, video, and software

This is “super distribution”

This ability to finally handle micro-payments might also provide a solution for the payment of fees to authors and publishers for use of copyrighted materials in electronic form

Page 75: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Also, digital cash is also borderless

The cost of transfer within a state is almost equal to the cost of transfer across different states

The cost of international money transfers, now much higher than transfers within a given state, will be reduced dramatically

It may take more than a week to send a small amount of money to a foreign bank

If a given foreign bank accepts digital cash, this delay is significantly reduced (as are the costs)

Page 76: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Digital cash payments potentially can be used by anyone with access to the net and to an netbank

While credit card payments are limited to authorized stores, digital cash makes person-to-person payments possible

Even very small businesses and individuals can use digital cash for all sorts of transactions

Page 77: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Secure Electronic Transactions Standard (SET)

Jointly developed by Visa and Mastercard; supported by GTE, Microsoft, Netscape, Verisign, IBM, and others

SET is a standard that allows secure credit card transactions on the net

Using digital signatures, SET enables merchants to verify that buyers are who they claim to be

It protects buyers by providing a mechanism for their credit card number to be transferred directly to the credit card issuer for verification

It allows billing without the merchant being able to see the number

Page 78: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

http://www.byte.com/art/9706/img/067csd2.htm

Page 79: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Microtransactions

Concept has generated much interest on the Internet

Micropayments are financial transactions for less than $1.00

They are prevalent offline and typically executed using cash

Online they are rare, because payment methods are too costly for merchants to process small transaction amounts

The costs of processing the transaction must be lower than the cost of the goods and services

Page 80: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Microtransactions are dependent upon low transaction costs

Generally considered most promising for sale of “soft” goods such as information, software, and entertainment

Question: Will consumers want to pay for such information?

If so, how much?

How can the transaction costs be made low enough for the merchant?

Strategies could include: batching, giving up verification, giving up retractability

Page 81: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Peppercoin http://www.peppercoin.com

It uses mathematical probability to efficiently and profitably process small transactions

Does not use transaction aggregation

Using mathematical probability requires far less overhead than traditional transaction-aggregation techniques

It reduces merchant transaction costs to a few pennies per transaction

They can increase revenue through the sale of low-priced content

Consumers have a single Peppercoin account across multiple merchants

Page 82: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

PepperCoins are:

Cryptographically secure: it uses RSA digital signatures

Universal and easy-to-use: any consumer can pay any merchant using PepperCoins

No subscriptions are needed

Sealed and tamper-proof: it functions like pocket change and cannot be altered

They can be sent across any channel, including e-mail and text messages

Connectivity independent: merchants do not have to check with the bank or payment service provider when receiving a Peppercoin

Page 83: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Paypal (an eBay Company) http://www.paypal.com

It enables individuals or businesses with an email address to securely, easily and quickly send and receive payments online

It uses the existing financial infrastructure of bank accounts and credit cards

It has a proprietary fraud prevention system to provide a safe, global, real-time payment solutions

It has 40 million account members in 38 countries

Buyers and sellers on eBay, online retailers, online businesses, and offline businesses transact with PayPal

Page 84: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Verisign Payflow (was Cybercash) http://www.verisign.com/products/payment.html

Payflow Pro accepts credit cards, purchase cards level 2 and 3 (for supported processors) and electronic checks online

It can be used to process orders received offline via telephone, fax, e-mail or in person

Integrates with shopping carts

Merchant purchases and installs software

Sets up account with credit card companies and bank

Page 85: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

How it works

Install Payflow Pro API client software on server

It establishes SSL connection between storefront and VeriSign’s payment processing servers

Customer makes a purchase on storefront

Storefront passes transaction data to Payflow Pro client

The client passes the information to VeriSign

Payflow payment processing cycle begins

VeriSign securely routes customer information to a network of banks, processors and other financial institutions

Page 86: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

When the transaction is approved, approval information is sent to VeriSign

VeriSign sends you and the customer email confirmation that the transaction was approved

The entire approval process takes less than three seconds (on average )

The client sends acknowledgement to VeriSign that you have received the approval information

You decide to accept or reject the transaction

Once you accept, your acquiring bank credits your Internet Merchant Account

Page 87: Electronic Commerce School of Library and Information Science Digital money and electronic payment I. What is money? What is digital money? A digital money

Electronic Commerce

School of Library and Information Science

Transfers and Information

Examples:

Stock brokers: Etrade, e.Schwab

Mutual fund companies: Vanguard, AIM

Annuities: TIAA/CREF

Banks/S&Ls/Credit Unions: IU Credit Union

Microsoft, Intuit, and CheckFree have

developed a standard for exchange of financial information over the Internet (Open Financial Exchange)