CERTIFICATE IN DIGITAL MONEY

$ CostUS$1 500pp

Twelve weeks8-10hrs per week

Three languagesFrench, Mandarinor English

CertificationFletcher School, Tufts University

This course covers all aspects of the digital

payments and digital financial services ecosystem and value

chain, far beyond what one would normally find in a course on money

and banking.

COURSE DETAILS:CERTIFICATE IN DIGITAL MONEY

CERTIFICATE IN DIGITAL MONEY360 DEGREE VIEW OF DIGITAL FINANCIAL SERVICES

Introduction todigital money

The mechanicsof digital payments

Business models & risks

Competition & disruption

Understanding customers

Designing customer experiences

WEEK 1 WEEK 2 WEEK 3 WEEK 4 WEEK 5 WEEK 6

• What is money: origins,functions, varieties• Types of digital: issuanceand acceptance• Payments vs. banking: scopeand business drivers• The mobile opportunity

• How transactions clear & settle• Interbank infrastructure & large-value payment systems• Payment use cases• Payment process

• Payments risks• Payments business models• Mobile money ecosystems• Cross-border transactions

• The battle of the majors• New online financial service models• Crypto-currencies and new financial architectures• The challenge of size: does winner take all?

• Customer pain points, needs and aspirations• Transaction pools and demand drivers• Changing customer behaviors• Field research methods

• Customer journey and product life cycle• Marketing physical vs. digital services• Customer centricity & empowerment• Human-centered design, an example from CGAP in Mexico

CERTIFICATE IN DIGITAL MONEY360 DEGREE VIEW OF DIGITAL FINANCIAL SERVICES

Independent study week Financial inclusionMobile & data environments Safety & security Regulating Digital

Financial ServicesIndustry collaboration

WEEK 7 WEEK 8 WEEK 9 WEEK 10 WEEK 11 WEEK 12

• Digital money as a platform

for financial inclusion

• Building cash networks

through retail agents

• Why are so many digital

accounts empty?

• Towards a cashless society?

• Mobile channels &

application environments

• Point of sale: mPOS & NFC

• Identity

• Developer communities &

APIs

• Securing your data:

encryption & digital signatures

• Virtual cards: secure

elements & HCE

• Protecting cardholder

information: tokenization

• Fraud management

• Framing regulatory issues

• Financial integrity

• Fostering competition

• Consumer protection

• National payment systems

• Infrastructure sharing

• Interoperability

• Thinking systematically

The course has been fundamental in triggering our digital

finance work and making it much more successful. In engaging so

significantly here in the course, the entire market is sharing more

information, has a common language, a common purpose, and

common direction, and regulators and market players of all kinds

are engaging informally and frequently. A class size of 55 from our

country alone should tell you how important it is to our market.

Betty Wilkinson, CEO FSD Zambia

This course has opened my mind to so many different topics which

I now see are linked to digital money and financial operations in

general. CIDM gave me a good overview of the ecosystem, the

functioning of individual processes, the challenges at hand and

topics that require continued discussions. I'm completing this

course with more questions than I had before but in a good way. I

have more questions because there are more topics I start thinking

about and now I want to read more, go deeper into these topics and

continue to learn.”

Sinja Buri,Operations Analyst IFC

The rich discussions on a range of topics in digital financial

services throughout the 12 weeks helped greatly to fill my

knowledge gaps. I now have a deeper understanding

of how the various elements of the digital payments

ecosystem interrelate. I also feel more confident engaging in

conversations with my peers and management.

Vincent Mutai, Kenya Government Payments Taskforce

ALUMNITESTIMONIAL

AN INNOVATIVEAPPROACH TOONLINE LEARNINGAll our courses are delivered through our custom designed digital campus. Our teaching materials are delivered in a number of formats and incorporate a variety of pedagogical styles, including video lectures, digital classroom discussions, bi-weekly calls, weekly reading materials, weekly assessments and case work, which will all need to be completed.

Students can go through the materials in their own time, but they will also participate in discussions on the materials in their digital classrooms and share insights from their experiences. Throughout our courses students will be required to complete and participate in various exercises, which will balance demonstrating command and understanding of core concepts,

applying these concepts through case work and fact-finding to apply relevance and in-country context to the concepts. Students are required to engage throughout the course duration in order to pass and receive certification.

The varied locations, roles, and industries of the participants in our digital classes ensure that discussions both online and offline provide an opportunity for peer learning, an important part and key ingredient of the learning process, where different perspectives on the subject matter and insights into topics that previously may not have been considered relevant are brought to light. It also presents an opportunity for peers to highlight key learnings from their specific markets.

In line with global best practice, DFI blends online resources with facilitated face-to-face meetings in markets where there is a large enough contingent of students and Alumni to support them. We actively support and nurture these Communities of Practice as an extension of the learning process, allowing for a powerful shared knowledge base in each market.

The Digital Frontiers Institute (DFI) prepares tomorrow’s fintech leaders for the challenges and opportunities they will encounter in this fast-changing and disruptive industry. We are a not-for-profit established in 2015 by David Porteus, Gavin Krugel and Ignacio Mas to bridge capacity gaps that exist in the digital financial services (DFS) profession with a view to accelerating financial inclusion, especially in developing markets. We do this through continued learning and mentoring, as well as providing a global network for professionals who work in DFS.

To date DFI has trained & connects more than 2500 professionals globally. Our students represent more than 600 organisations in 85 countries.

ABOUT DFI

www.digitalfrontiersinstitute.orginfo@digitalfrontiersinstitute.org