efficient and effective quality management in the

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SPEAKERS: Dr Christopher Burgess Burgess Analytical Consultancy Ltd., UK Dr Bob McDowall McDowall Consulting, UK LEARNING GOALS: Regulatory Expectation: FDA Quality Systems Guidance ICH Q 10 Pharmaceutical Quality Systems ICH Q 10: Interpretation and Implementation Management Responsibilities in Analytical Laboratories Development of the Different Levels of a Laboratory Quality Matrix How to Measure Continual Improve- ment Continual versus Continuous Change Introduction to Key Performance Indicators (KPIs) How to Measure and How to Interpret the Data Generating and Monitoring KPIs for the Laboratory The Role of Auditing Assuring on-going Compliance Efficient and Effective Quality Management in the Analytical Laboratory 18 - 19 October 2011, Heidelberg, Germany How to Implement the Requirements of ICH Q10 into Your Laboratory ECA Certified Quality Control Manager Course* * This education course is recognised for the ECA GMP Certification Programme „Certified Quality Control Manager“. Please find details at www.gmp-certification.eu

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SPEAKERS:

Dr Christopher BurgessBurgess Analytical Consultancy Ltd., UK

Dr Bob McDowallMcDowall Consulting, UK

LEARNING GOALS:

Regulatory Expectation: �FDA Quality Systems Guidance –ICH Q 10 Pharmaceutical Quality –Systems

ICH Q 10: Interpretation and �ImplementationManagement Responsibilities in �Analytical LaboratoriesDevelopment of the Different Levels of �a Laboratory Quality MatrixHow to Measure Continual Improve- �ment

Continual versus Continuous –ChangeIntroduction to Key Performance –Indicators (KPIs)How to Measure and How to –Interpret the Data

Generating and Monitoring KPIs for �the LaboratoryThe Role of Auditing �Assuring on-going Compliance �

Efficient and Effective Quality Management in the Analytical Laboratory

18 - 19 October 2011, Heidelberg, Germany

How to Implement the Requirements of ICH Q10 into Your Laboratory

ECA Certified Quality Control Manager Course*

* This education course is recognised for the ECA GMP Certification Programme „Certified Quality Control Manager“. Please find details at www.gmp-certification.eu

Background

The publication of ICH Q10, Step 4 in June 2008, pro-vided a high level overview of what needs to be in place to implement a Pharmaceutical Quality System (PQS) that specifically emphases management responsibility and continual improvement. In March 2009 EMEA pub-lished a concept paper which outlines a proposal to im-plement ICH Q10 in the EU, therefore pharmaceutical companies need to be aware of its provisions and be able to implement them effectively and efficiently. This course will include these current developments of the ICH Q10 implementation in Europe. The major problem with ICH Q10 is that it says what needs to be done in broad terms and principles but not how to implement it. Furthermore, it is generic and does not relate to a par-ticular aspect of operation.

Objectives

This unique two day course is designed to take the con-tents of ICH Q10 and provide through the use of a simple tool, the Laboratory Quality Matrix, the means to inter-pret the document to enable attendees to implement the laboratory elements of a Pharmaceutical Quality Sys-tem.

The attendees will be able to take the scope of ICH Q10, listed below, and learn to interpret and identify the spe-cific elements for laboratories:

ICH Q 10 Topic Management Respon-sibility

Laboratory Interpretation

Management Commit-ment

Roles and responsibilities of lab –managementDefining laboratory risk based –strategies

Quality Policy Commitment to quality and –data processes

Quality Planning and Management Review

Compliance with EU GMP –chapter 1

Management of Out-sourced Activities

Management of contract testing –Effective transfer of technology –

ICH Q 10 TopicContinual Improve-ment of Product Quality and Process Performance

Laboratory Interpretation

Process Performance and Product Quality Monitoring Systems

On-going assurance of supplier –quality e.g. APIs, packing mate-rials and finished productsOn-going stability testing –Sample management and –retentionKPIs for the laboratory –Compliance with EU GMP –chapter 1Optimisation of analytical –workflows and procedures Effective in-process controls –

Corrective Action and Preventive Action (CAPA) System

Trend analysis –OOS, OOT, OOE investigations –Manufacturing liaison –Paper or electronic processes? –

Change Management System

Configuration management –Change control –Paper or electronic processes? –

Management Review of Process Performance and Product Quality

Compliance with EU GMP –chapter 1

ICH Q 10 Topic Continual Improve-ment of the Quality System

Laboratory Interpretation

Management Review of the Pharmaceutical Quality System

Trend analysis of critical analyti- –cal parametersContinual improvement of –laboratory performance

Monitoring of Internal and External Factors Impacting the PQS

Monitoring the changing regu- –latory requirements for labora-toriesAssuring on-going compliance –with corporate standards

Outcomes of Manage-ment Review and Mon-itoring

Monitoring KPIs for effective –and efficient laboratoriesPlanning continual quality –and laboratory improvement initiatives

The roles of ICH Q9 (Quality Risk Management) and Q8 (Pharmaceutical Development) as toolboxes for ICH Q10 will be outlined as part of the overall Laboratory Quality Matrix approach.

Specific learning objectives of the course include:Gaining a broad understanding of ICH Q10 in the con-1. text of GMP regulations and complianceIdentifying the important elements for the analytical 2. laboratoryUnderstanding the Laboratory Quality Matrix (LQM) 3. approach as an interpretation tool Specifying details within the LQM to aid implementa-4. tionUnderstanding the use of metrics (KPIs) as part of con-5. tinual improvementReviewing the role of auditing as an integral part of the 6. Pharmaceutical Quality SystemAppreciating the critical importance of management 7. commitment & review for compliance

Target Audience

Managers and scientists from Quality Control and �Analytical Development Laboratories Quality Assurance personnel �Contract Research Organisation and Contract - Manu- �facturing Organisation laboratory and QA personnelRegulatory Affairs personnel with responsibility for the �laboratory submissions and variationsAuditors (internal and external) responsible for assess- �ing laboratory QMS elements

Efficient and Effective Quality Management in the Analytical Laboratory

18 - 19 October 2011, Heidelberg, Germany

Day 1 Effective Interpretation of ICH Q10 for the Laboratory

Introduction to the Course

Introduction to the teaching team �Aims & objectives for the two day course �Roadmap for day 1 and day 2 �

Understanding a Pharmaceutical Quality System (PQS) and ICH Q10

Background: weaknesses of the current pharmaceu- �tical GMP regulations compared with medical device GMPPharmaceutical Quality Systems: FDA guidance for �industry and ICH Q10ICH Q10: Essential elements of a pharmaceutical �quality systemEU GMP approaches for implementation of ICH Q10 �Essential elements of a pharmaceutical quality ma- �nagement systemIdentifying the important QS elements for the labora- �toryManagement responsibilities in a PQS �

Development of the Laboratory Quality Matrix (LQM)

Using ICH Q10 as a starting point and the two main �strands of management responsibility and continual improvement, four levels of the LQM will be derivedUnderstanding the four levels of the Laboratory Qual- �ity Matrix: moving from the corporation and focussing on the laboratory Deriving the components of the LQM and completing �the first level

How do You Measure Continual Improvement?Continual versus continuous change �Know your processes and establish your baselines �Introduction to Key Performance Indicators (KPIs) �What can we measure and what should we measure? �How to measure it and how to interpret the data! �

Laboratory Quality Matrix WorkshopsThe vehicle for meeting the learning objectives is the Laboratory Quality Matrix and is shown in the figure below. This is the template by which ICH Q10 will be interpreted for an analytical laboratory. Five linked workshops will develop the contents of the matrix to cover the analytical functions within a GMP environ-ment and help the attendees to develop their imple-mentation plans. It will also illustrate the interactions between the laboratory and the overall Pharmaceuti-cal Quality System.

To understand the LQM in more detail, the afternoon is devoted to workshops that break the components of the three remaining levels of the Matrix. This will be done in three stages:

Workshop 1:Developing the Second Level of the Laboratory Quality Matrix

Interactive discussions with the whole course will �enable the teaching team to populate the second level of the Matrix

Workshop 2:Developing the Third Level of the Laboratory Quality Matrix

Working in teams with starting material supplied by �the teaching team, attendees will develop the third level of the LQMFeedback and comment on the material to reach a �course consensus

Workshop 3:Developing the Fourth Level of the Laboratory Quality Matrix

Teams will develop the fourth level of the LQM �Teaching team will discuss and collate each team’s �material

Day 2 Effective Implementation of the Laboratory Elements of a PQS

Presentation of a Completed Laboratory Quality Matrix

Presentation of the teaching team’s version of the �completed LQMComparison with the attendees versions with discus- �sion

Generating and Monitoring KPIs for the LaboratoryReview the meanings of efficient and effective from �the perspective of the laboratoryUnderstand where are we now and the customer �expectationsSetting meaningful and measurable targets for KPIs �Monitoring results versus targets �Input to continual improvement �

Trust but Verify – The Role of AuditingTypes of audit – 1: System audit – is it there? �Types of audit – 2: Functional audit – are we in control? �Types of audit – 3: Regulatory audit – are we in compli- �ance?

Workshop 4:Understanding the Interactions of the Laboratory Quality Matrix

Facilitated discussion based on “what if” scenarios �provided by the teaching team to determine how the laboratory operates within an overall Pharmaceutical Quality System (PQS)

Workshop 5:Effective Risk-based Translation of the Laboratory Quality Matrix

Rationale for the Identification of Critical LQM �elements Team selection of an element to develop an �Implementation Plan with rationale for selectionCritique of each teams selected element �Teams develop an implementation plan for the �selected elementFeedback of the plans �

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Easy Registration

Reservation Form:CONCEPT HEIDELBERGP.O. Box 10 17 6469007 HeidelbergGermany

Reservation Form:+ 49 6221 84 44 34 @ e-mail:

[email protected] Internet:www.gmp-compliance.org

Date

Tuesday, 18 October 2011 09.00 - 18.00 h (Registration and coffee 08.30 – 09.00 h)Wednesday, 19 October 2011, 08.30 - 16.00 h

Venue

Crowne Plaza Hotel HeidelbergKurfürstenanlage 169115 Heidelberg, GermanyPhone + 49 / (0) 6221 917 0 Fax + 49 / (0) 6221 917 100

Fees

ECA Members € 1,490.- per delegate plus VATAPIC Members € 1,590.- per delegate plus VAT(does not include ECA Membership) Non-ECA Members € 1,690.- per delegate plus VATEU GMP Inspectorates € 845.- per delegate plus VATThe conference fee is payable in advance after receipt of invoice and includes conference documentation, dinner on the first day, lunch on both days and all refreshments. VAT is reclaimable.

Accommodation

CONCEPT HEIDELBERG has reserved a limited number of rooms in the conference hotel. You will receive a room reservation form when you have registered for the event. Please use this form for your room reservation or be sure to mention “VA 6849 ECA Event” to receive the specially negotiated rate for the duration of your stay. Reservation should be made directly with the hotel not later than 18 September 2011. Early reservation is recommended.

Registration

Via the attached reservation form, by e-mail or by fax message. Or you register online at www.gmp-compliance.org.

Conference language

The official conference language will be English.

Organisation and Contact

CONCEPT HEIDELBERGP.O. Box 10 17 64D-69007 Heidelberg, GermanyPhone +49 (0) 62 21/84 44-0, Fax +49 (0) 62 21/84 44 34E-mail: [email protected]

For questions regarding content:Dr Günter Brendelberger (Operations Director) at phone +49-62 21 / 84 44 40, or by e-mail at [email protected] questions regarding reservation, hotel, organisation etc.:Ms Jessica Stürmer (Organisation Manager) at phone +49-62 21 / 84 44 43, or by e-mail at [email protected]. wa/vers.1/04082010

Speakers

Dr Christopher BurgessBurgess Analytical Consultancy, Barnard Castle, UKDr Burgess has over 30 years experience in the pharmaceutical industry primarily with Glaxo in Quality Assurance and Analytical R & D. He has MSc and PhD degrees from Loughborough Uni-versity in Analytical Chemistry. He is a qualified

ISO Guide 17025 assessor. Dr Burgess has published over 70 pa-pers and books in analytical science. He is also a Qualified Per-son and a member of the European QP Association Advisory Board.

Dr. Bob McDowallMcDowall Consulting, Bromley, Kent, UKAnalytical chemist with over 30 years experience including 15 years working in the pharmaceutical industry; Principal of McDowall Consulting, UK. He has been involved with the validation of com-puterised systems for over 20 years and is the au-

thor of a book on the validation of chromatography data systems. Bob is the writer of the Questions of Quality (LC-GC Europe) and Focus on Quality (Spectroscopy) columns and is a member of the Editorial Advisory Boards of several Journals.

Social Event

On 18 October 2011, you are cordially invited to a social event. This is an excellent opportunity to share your experiences with colleagues from other companies in a relaxed atmosphere.

Do you want to save money?If you register for the ECA Education Course “Best Practices for Auditing GMP Laboratories” from 20 to 21 October 2011 at the same time, you will receive a 300€ discount. This is not valid for EU GMP Inspectorates.

How to Audit Analytical LaboratoriesOn 20 - 21 October 2011, i.e. on Thursday and Friday of the same week, there will be another ECA GMP Education Course in Heidelberg about Best Practices for Auditing GMP Labora-tories. The specific learning objectives of this course are firstly, how to audit GMP labs in Pharma organisations and contract labs and secondly, how laboratory personnel can ensure com-pliance and be able to defend their positions. The course Efficient and Effective Quality Management in the Analytical Laboratory (18 – 19 Oct. 2011) is an ideal precursor to the ECA Education Course Best Practices for Auditing GMP Laboratories (20 – 21 Oct. 2011). Further information about this course can be received at www.gmp-compliance.org. Participants who register simultaneously for both courses will receive a 300€ discount (not valid for EU GMP Inspectorates).

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