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    ACKNOWLEDGEMENT

    This is to acknowledge with thanks the help, guidance and

    support that I have received during this project writing. At the

    outset, it is my duty to express my deep sense of gratitude to the

    University of Petroleum & Energy Studies for extending me the

    opportunity for undergoing this project providing all the

    necessary resources and expertise for this purpose.

    I am grateful to Mr. HR.ROY for his encouragement, cooperationbenevolent guidance, keen interest and critical appreciation.

    Sumit Kumar Banduni

    BBA (Oil and Gas Marketing), UPES

    Dehradun

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    International business1. The exchange ofgoods and services among individuals and

    businesses in multiple countries.

    2. A specific entity, such as a multinational corporation or

    international business company that engages in business

    among multiple countries.

    International business deals with business activities (bothproduction and services) that cross the national boundaries.

    This activity includes movement of goods, services capital or

    personnel, transfer of technology, etc.

    Functionally, by business we mean those human activities,

    which involve production or purchase of goods and services

    with the object of selling them at a profit. Todays world is anera of Global Village or specialization. A particular country is

    not self-dependent for producing goods and services. One

    country depends on another for goods and services as well as

    one area of a particular country depends on another area for

    meeting demand. This interdependence creates internationals

    Business.

    http://www.businessdictionary.com/definition/exchange.htmlhttp://www.businessdictionary.com/definition/goods-and-services.htmlhttp://www.businessdictionary.com/definition/individual.htmlhttp://www.businessdictionary.com/definition/country.htmlhttp://www.businessdictionary.com/definition/entity.htmlhttp://www.businessdictionary.com/definition/multinational-corporation-MNC.htmlhttp://www.businessdictionary.com/definition/international-business-company-IBC.htmlhttp://www.businessdictionary.com/definition/business.htmlhttp://www.businessdictionary.com/definition/business.htmlhttp://www.businessdictionary.com/definition/international-business-company-IBC.htmlhttp://www.businessdictionary.com/definition/multinational-corporation-MNC.htmlhttp://www.businessdictionary.com/definition/entity.htmlhttp://www.businessdictionary.com/definition/country.htmlhttp://www.businessdictionary.com/definition/individual.htmlhttp://www.businessdictionary.com/definition/goods-and-services.htmlhttp://www.businessdictionary.com/definition/exchange.html
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    Business environment

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    Components and Significance of Business EnvironmentA business environment comprises a number of environmental factors

    which have to be considered while making business policy.

    Any change in those factors of the environment is bound to lead to

    corresponding changes in the business policy of the organization.

    Internal factors of business

    The internal environment consists of large number of factors which

    contribute to success or failure of an organization. These comprises of

    strength and weakness of the organization.

    These important factors are

    Organizational resources Research and development / technological capabilities Financial capability Marketing capability Operational capability

    External factors affecting business

    The environment includes the factors outside the firm which can lead

    to opportunities or threat to the firm

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    Factors that affect international business

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    Cultural environmentHumans essentially create their own cultural and social environment.

    Customs, practices and traditions for survival and development are

    passed down from one generation to the next. In this way, the members

    of a particular society become conditioned to accept certain "truths"

    about life around them. The increasingly competitive international

    business environment calls upon exporters to tailor or adapt their

    business approach to the culture and traditions of specific foreign

    markets. The inability or unwillingness to do so could become a serious

    obstacle to success.

    The task of adjusting to a new cultural environment is probably one of

    the biggest challenges of export marketing. Export marketing attempts

    are frequently unsuccessful because the marketer - either consciously or

    unconsciously - makes decisions or evaluations from a frame of

    reference that is acceptable to his/her own culture but unacceptable in a

    foreign environment. Therefore, business practices which are successful

    in one group of countries may be entirely inappropriate in another group

    of countries. For example, the Marlboro Company took its famous lonecowboy advertisement to Hong Kong in the early 1960's.However, the

    image of the cowboy riding off in the distance by himself led the

    Chinese to wonder what he had done wrong.

    Cultural factors and its impact on business

    Communicable knowledge, learned behavior passed on fromgeneration to generation is called as Culture.

    Culture enables people to live together in a society within a givengeographic environment, at a given state of technical

    development and at a particular moment in time

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    SOCIAL ENVIRONMENT &ITS IMPACT ON internationalbusiness

    Sentiments and emotions attached to custom affect business.

    People in different cultures form definite attitudes towardswhat is desirable and what is undesirable.

    Even the eating habit of people and time on which the foodhas to be taken is a part of custom/caste.

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    Social Environment and influence oninternational business structure

    Industrialization and urbanization has caused the change in thetaste of the people causing fast disappearance of cottage

    industries.

    The break ups in joint family the joint family business is also fastdisappearing.

    With the emergence of nuclear family, the saving andinvestment has also increased facilitating the growth in companyform of business.

    SOCIAL ENVIRONMENT AND ITS IMPACT ON PURCHASING AND

    CONSUMPTION

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    Economic environment and businessThe purpose, or reason, for developing an economic

    analysis of a region or specific country, is directlyrelated to the ability to subsequently make

    managements decisions about whether to do, or not

    do certain business things in that country or with

    that country.

    What is economics?Why is the govt.?What are basic economic problems?What are the solutions to those problems?Who will solve these problems?Answers to these questions will automatically give

    the relationship between economic and environment.

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    Economic factors its components & business

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    The economic factors which make us think

    which affect international business:

    Income distribution & flexible incomeProductivity: Unit labor costs and labor compensation

    costs compared

    Relates to how much it costs in various regions forour competitors to manufacture stuff, or how much it

    costs us for labor to have products made.

    We are labor intensive or capital intensive.Major international debtors and debts

    relates to the financial burden on govt. to tax us andcompanies (trade surplus, trade deficit, bond debt)

    Inflation, interest rates, availability of creditAge distribution

    effects lifestyle things such as transportation, foodconsumption, entertainment, living accommodations

    Increased risk of violence and terrorism on a national andinternational scale.

    Trade surplus and B o P structure.

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    Economic environment affecting businessBusiness cannot control the economic forces rather economic

    forces affect the business.

    Every day there are individuals, businesses and governmentsengaged in economic activity. i.e. buying and selling

    Decisions about what to buy and when from individuals,government and businesses drives the whole economy.

    Every act of buying and selling - no matter how large or small -contributes to what we call 'the economy'.

    The overall effect depends on how many people make decisionson whether to buy or sell.

    Economic and business environment inIndiaBecause of large numbers of well educated people we have

    become a major exporter of software services.

    Despite strong growth the worry is about the continuing publicsector budget deficit aprox. to 10% GDP.

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    Political environment

    No matter how attractive the economic prospects of a particular country

    or region are, doing business there might prove to be financiallydisastrous if the host government(s) inflicts heavy financial penalties on

    a company or if unanticipated events in the political arena lead to the

    loss of income-generating assets.

    The political environment in which the firm operates (or plan to operate)

    will have a significant impact on a company's international marketing

    activities. The greater the level of involvement in a foreign markets, the

    greater the need to monitor the political climate of the countries business

    is conducted. Changes in government often result in changes in policy

    and attitudes towards foreign business. Bearing in mind that a foreign

    company operates in a host country at the discretion of the government

    concerned, the government can either encourage foreign activities by

    offering attractive opportunities for investment and trade, or discourage

    its activities by imposing restrictions such as import quotas, etc. An

    exporter that is continuously aware of shifts in government attitude, will

    be able to adapt export marketing strategies accordingly.

    Nearly all governments today play active roles in their countries'

    economies. Although evident to a greater or lesser extent in most

    countries, government ownership of economic activities is still prevalent

    in the former centrally planned economies, as well as in certain

    developing countries which lack a sufficiently well developed private

    sector to support a free market system.

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    Political Stability, Sovereignty &

    Business

    There can be various forms of Govt. Rule by one (monarchy) Rule by few (aristocracy) Rule by many (democracy) Today the world seemed to have agreed that democracy is

    the best solution.

    The Government policies is affecting business in various ways. The

    Government policy creating economic risks can be seen affecting:

    Policy on Exchange controlsStem from shortages of foreign exchange held by a country.

    Local-content lawsCountries often require a portion of any product sold within the

    country to have local content.

    Import restrictionsSelective restrictions on the import of raw materials to force

    foreign industry to purchase more supplies within the host country

    and thereby create markets for local industry.

    Tax controlsA political risk when used as a means of controlling foreign

    investments.

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    Approach for better relationshipRelations between governments and MNCs are generally

    positive if the investment:

    Improves the balance of payments by increasingexports or reducing imports through import

    substitution

    Uses locally produced resources Transfers capital, technology, and/or skills Create jobs Make tax contributions

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    If a company is considered vital to achieving national economicgoals, the host country often provides an umbrella of protection not

    extended to other

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    The legal environment

    The legal environment is derived partly from the political climate in a

    country and has three distinct dimensions to it:

    The domestic laws of your home country The domestic laws of each of your foreign markets International law in general

    Legal systems vary from country to country. You are likely to find that

    the legal systems in operation in the buyers' country are in many respects

    different from that of South Africa.

    Domestic laws govern marketing within a country, e.g. the physical

    attributes of a product will be influenced by laws (designed to protect

    consumers) relating to the purity, safety or performance of the product.

    Domestic laws might also constrain marketers in the areas of product

    packaging, marking and labelling, and contracts with agents. Most

    countries also have certain laws regulating advertising, e.g. Britain does

    not permit any cigarette or liquor advertising on TV

    Different legal systems

    The legal systems of most of the non-socialist countries can be grouped

    into common law and code law. Common law is generally based on

    precedents or past practices while a code, which is a comprehensive set

    of volumes having statutory force and covering virtually the whole

    spectrum of the country's law, is established by arbitrary methods - e.g. a

    speed limit of 80 kph or a three-day period for cancelling a contract.

    South Africa's commercial legal system has been influenced by English

    law. English courts create and follow precedents just as South African

    courts do. Furthermore, English cases are regularly cited as authority in

    our courts in situations where there is no domestic decision on the point

    and the particular case concerns an area of our law (such as insurance or

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    negotiable instruments) which derives from, or was considerably

    influenced by, English law.

    ContractsCentral to all commercial activities is the contract. The purpose of a

    contract is to specify the respective rights and obligations of the parties

    to an agreement and outline specific procedures or actions that must take

    place. In this way, the possibility of disputes arising between the parties

    is reduced. In the context of international business, with its inherent risks

    and complexities, contracts assume a vital role. The principal legal

    arrangement underlying an export transaction is the export sales

    contract. However, when a company obtains materials from a localsupplier, engages the services of a freight forwarder or insurer, or

    concludes agreements with carriers, e.g. shipping lines, airlines and

    domestic road haulers, it is also entering contracts.

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    .

    When an international commercial dispute occurs, the problem must be

    settled in one of the countries involved according to the laws and

    regulations of that country unless the contract states otherwise. If thedispute cannot be settled amongst the parties involved, resolution can

    possibly be obtained through arbitration (i.e. through negotiations

    facilitated by a independent third party). Where the process of arbitration

    fails, for one reason or another, the option of litigation, i.e. going to

    court, might be considered. Disputes that go to court usually involve

    either large monetary transactions or the ownership of patents, copyright

    (see chapter 4) or physical property. Court actions can take from a few

    months to several years and can involve large expenditure in legal feesand lost revenues.

    Whose system of law (i.e. South African law or that of the importing

    country) is applicable at a particular stage of an international business

    transaction depends, inter alia, on the nature and terms of the agreement.

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    Technology environment

    Technology can be defined as the method or technique for converting

    inputs to outputs in accomplishing a specific task. Thus, the terms

    'method' and 'technique' refer not only to the knowledge but also to

    the skills and the means for accomplishing a task. Technological

    innovation, then, refers to the increase in knowledge, the improvement

    in skills, or the discovery of a new or improved means that extends

    people's ability to achieve a given task.

    Technology can be classified in several ways. For example, blueprints,

    machinery, equipment and other capital goods are sometimes referred to

    as hard technology while soft technology includes management know-how, finance, marketing and administrative techniques. When a

    relatively primitive technology is used in the production process, the

    technology is usually referred to as labor-intensive. A highly advanced

    technology, on the other hand, is generally termed capital-intensive.

    Changes in the technological environment have had some of the most

    dramatic effects on business. A company may be thoroughly committed

    to a particular type of technology, and may have made majorinvestments in equipment and training only to see a new, more

    innovative and cost-effective technology emerge.

    Indeed, the managing director of multinational organization

    manufacturing heavy machinery once said that the hardest part of his job

    had nothing to do with unions, pay or products, but with whether or not

    to spend money on the latest technologically improved equipment.

    Computer technology has had an enormous impact on education andhealth care, to name but two areas affected. The advancements in

    medical technology, for example, have contributed to longevity in many

    societies. In addition, the introduction of robots in many factories has

    reduced the need for labor, and the use of VCR's and microcomputers

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    has become commonplace in many homes and businesses.

    Unfortunately, there is a negative side to technological progress. The

    introduction of nuclear weapons, for example, has made the destruction

    of the human race a frightening possibility. In addition, factories usingmodern technologies have polluted both air and water and contributed to

    various environmental and health-related problems.

    Technology is a critical factor in economic development. Because of the

    advances of international communication, the increasing economic

    interdependence of nations, and the serious scarcity of vital natural

    resources, the transfer of technology has become an important

    preoccupation of both industrialized and developing countries. For manyindustrialized countries, the changes in the technological environment

    over the last 30 years have been immense particularly in such areas as

    chemicals, drugs, and electronics. It is vital that organizations stay

    abreast of these changes - not only because this will allow them to

    incorporate new and innovative designs into their products, but also

    because it will give them a firmer base from which to anticipate and

    counteract competition from other organizations.

    When the Gillette Company developed a superior stainless steel razorblade, it feared that such a superior product might mean fewer

    replacements and sales. Thus, the company decided not to market it.

    Instead, Gillette sold the technology to Wilkinson, a British garden tool

    manufacturer, thinking that Wilkinson would use the technology only in

    the production of garden tools. When Wilkinson Sword Blades were

    introduced and sold quickly, Gillette understood the magnitude of its

    mistake.

    The transfer of technology is essential for attaining a high level of

    industrial capability and competitiveness. Multinational corporations are

    playing an increasingly important role in technology transfer because

    they invest abroad to expand production, marketing and research

    activities. There is also a growing consciousness amongst governments

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    of the need to increase technology transfer to the developing countries to

    help stabilize their economic and social conditions.

    Technology can be transferred from person to person, industry to

    industry and government to government, although the government ofany country generally plays the most important role in facilitating or

    impeding the transfer process. Contacts amongst students from different

    countries are also a means of technology transfer as are journals, books,

    technical and professional publications, trade magazines and product

    pamphlets. Furthermore, multinational corporations play an important

    role in technology transfer by transferring information and technology

    from the parent company to subsidiaries in other countries, training

    foreign employees, etc.

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    ConclusionInternational business environment is an interesting subject to study

    as it was clear in this assignment. First of all, bail-out and its

    negative effects are creating long-term problems for developed

    economies as this system is bringing the chances of corruption in

    the system. Secondly, friction is creating problems for the

    enterprises as world is going from globalization to regionalization

    which can be lethal for world economy. Another factor discussed in

    the assignment was the growth strategy and its advantages and

    disadvantages to the company. Difference of conduct between

    African and Chinese managers provides more opportunities for the

    management and is not negative. Furthermore, political instability

    can provide more challenges for the operations of a multinational

    organization and in the end the spending of R & D by different

    government and it advantages were discussed. Although in thisassignment I did not mention my own opinions with separate

    headings but there are different views which are my own evaluation

    of events in the assignment.