effects of bad loans on the profitability and lending

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EFFECTS OF BAD LOANS ON THE PROFITABILITY AND LENDING POTENTIAL OF VILLAGE COMMUNITY BANK (VICOBA) IN KIBAHA DISTRICT By Sifa Stanslaus Tollano A Dissertation Submitted in Partial Fulfillment of the Requirement for the Award of Degree of Masters of Business Administration in Corporate Management (MBA-CM) of Mzumbe University 2019

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Page 1: EFFECTS OF BAD LOANS ON THE PROFITABILITY AND LENDING

EFFECTS OF BAD LOANS ON THE PROFITABILITY AND

LENDING POTENTIAL OF VILLAGE COMMUNITY BANK

(VICOBA) IN KIBAHA DISTRICT

By

Sifa Stanslaus Tollano

A Dissertation Submitted in Partial Fulfillment of the Requirement for the

Award of Degree of Masters of Business Administration in Corporate

Management (MBA-CM) of Mzumbe University

2019

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CERTIFICATION

We, the undersigned, certify that we have read and hereby recommend for

acceptance by the Mzumbe University, a thesis entitled; “Effects of Bad Loans on

the Profitability and Lending Potential of Village Community Bank (VICOBA) in

Kibaha District”, in a partial fulfilment of the requirements for award of the degree

of Master of Business Administration in Corporate Management (MBA-CM) of

Mzumbe University

___________________________

Major Supervisor

___________________________

Internal Examiner

Accepted for the Board of Mzumbe University, Dar es Salaam Campus College

_______________________________________________________

CHAIRPERSON/DAR ES SALAAM CAMPUS COLLEGE

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DECLARATION

AND

COPYRIGHT

I, Sifa Stanslaus Tollano, do declare that this dissertation is my own work and that it

has not been presented and will not be submitted to any other university for a similar

or any other degree award.

Signature: ________________________

Date: ____________________________

© 2019

This dissertation is a copyright material protected under the Berne Convention, the

Copyright Act 1999 and other international and national enactments on intellectual

property. It may not be reproduced by any means in full or part, except for short

extracts in fair dealings, for research or private study, critical scholarly review or

discourse with an acknowledgement, without the written permission of Mzumbe

University, on behalf of the author.

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ACKNOWLEDGEMENT

Firstly, this study would not have been successfully accomplished without the help

and encouragement of many people:

Secondly, my heartfelt thanks go to the Almighty God for His mercy, kindness and

love to me throughout the whole time in my life and during the time I was

conducting this study.

As such, I am very indebted to thank my parents Mr. and Mrs. Tollano for their

parental care and warmth love. Also to my brothers Stephen, Nickson and Julius I

say thank you for your moral and material support.

My sincere and deepest felt appreciations go to my major supervisor Dr. Faisal Issa,

for his wonderful guidance, valuable contribution and patience that made it possible

for the accomplishment of this task. I have learnt a lot from you and I will continue

learning more from you while doing my PHD in future Thank you so much Sir.

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DEDICATION

To my late father, Mr. Stanslaus M. Tollano, who has always believed in my

weirdest abilities to be successful in the academic field, giving me plenty of friendly

encouragements and I’m so thankful that he saw the progression through to

completion and making it possible. You are gone but your belief in me has made my

passage possible. I miss you every day Dad. Rest in peace.

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ABREVIATIONS AND ACRONYMS

AMCOS - Agriculture Marketing Co-Operative Society

AMCs - Asset Management Companies

CARE - Christian Action Research and Education

CESEE - Central and Eastern and South-Eastern Europe

FGD - Focus Group Discussion

GDP - Gross Domestic Product

MCGE - Mercy Crops Global Envision

MFI - Micro-Finance Institution

MMD - Mata Masu Dubara

NGOs - Non Government Organisations

NPA - Non-Performing Assets

NPL - Non-Performing Loans

ROA - Return on Assets

SACCOS - Saving and Credit Co-Operative Society

SEDIT - Social and Economical Development Initiatives of Tanzania

SPSS - Statistical Package for the Social Scientist

URT - United Republic of Tanzania

VICOBA - Village Community Bank

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ABSTRACT

Non-performing loans (NPL)/Bad loans had received major concerns from both

financial and non-financial institutions such as investors from inside and outside

Tanzania. Henceforth, this study is aimed at discovering the effect of bad loans

(NPL) on the profitability and lending potential of VICOBA in Kibaha district.

The research covered five (5) village community banks (VICOBA) in Kibaha

District. The study employed quantitative based and partly used qualitative research

techniques as the research design. In achieving answers to the research objectives the

primary data was collected through organised questionnaire, interviews and focus

group discussions (FGD). Secondary data was collected through VICOBA financial

reports in the recent six (6) years, annual reports and loan procedures, journals and

other publications. Sample size was 145 respondents that comprised of 120 loan

customers and 25 VICOBA officials. Customers were selected by using simple

random sampling technique while VICOBA officials were selected using

convenience sampling techniques.

Data analysis was done through SPSS package where correlation, multiple regression

analysis of variables in the study was prepared in the data collection analysis. The

study found out that Non-Performing Loans (NPL)/ Bad loans in the Six-year period

reviewed serious change as unexpected rise and fall of NPL value. NPL adversely

affected the financial performance of the village community banks by reducing their

operating profits, loanable funds and undermining their liquidity positions. Results

show that (44%) of management’s personnel voted for insufficient credit assessment,

borrower's dishonest, improper mechanism in monitoring activities and occurrence of

unfavourable conditions such as changes in weather conditions since some customers

are farmers. However, causes of non-performing loans related to customer operations

observed (60%) of customers proposed business collapse as the core factor and

others like moral hazards, inadequate business education, management and

entrepreneurship skills, and marketing.

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TABLE OF CONTENT

Pages

CERTIFICATION .................................................................................................. i DECLARATION AND COPYRIGHT ................................................................. ii

ACKNOWLEDGEMENT .................................................................................... iii DEDICATION ...................................................................................................... iv

ABREVIATIONS AND ACRONYMS .................................................................. v ABSTRACT .......................................................................................................... vi

TABLE OF CONTENT ....................................................................................... vii LIST OF FIGURES ............................................................................................... x

LIST OF FIGURES .............................................................................................. xi

CHAPTER ONE .................................................................................................... 1 INTRODUCTION.................................................................................................. 1

1.0 Background of the Study ........................................................................ 1

1.1 Bad loans or Non-Performing Loans (NPL) ........................................... 3

1.2 Problem Statement ................................................................................. 5

1.3 Objectives .............................................................................................. 6

1.3.1 General Objective .................................................................................. 6

1.3.2 Specific Objectives ................................................................................ 6

1.4 Research Question ................................................................................. 7

1.5 Justification of the Study ........................................................................ 7

1.6 Organization of the Dissertation ............................................................. 8

1.7 Limitation of the Research ..................................................................... 8

CHAPTER TWO ................................................................................................... 9

LITERATURE REVIEW ...................................................................................... 9 2.0 Introduction ........................................................................................... 9

2.1 Empirical Part ........................................................................................ 9

2.1.1 Microfinance Institutions (MFI’s) .......................................................... 9

2.1.2 Lending ............................................................................................... 10

2.1.3 Concepts of Loans ............................................................................... 10

2.1.3.1 Performing Loan .................................................................................. 11

2.1.3.2 Bad Loans/Non-Performing Loans ....................................................... 11

2.1.4 International Views on Bad Loans or NPL ........................................... 12

2.1.5 Village Community Banks (VICOBA) in the Tanzanian Context ......... 13

2.1.6 Assessment of Loan Portfolio Quality .................................................. 14

2.1.6.1 Overdue Loan Ratio ............................................................................. 14

2.1.6.2 Bad Loan/NPL Ratio ........................................................................... 14

2.1.7 Causes of Bad Loans on VICOBA ....................................................... 15

2.1.8 Loan Repayment .................................................................................. 15

2.2 Theoretical Literature........................................................................... 16

2.2.1 Asymmetric of Information Theory ...................................................... 16

2.2.2 Agency Theory .................................................................................... 16

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2.2.3 Stewardship Theory ............................................................................. 17

2.2.4 Mission Drifting Theory of Microfinance............................................. 17

2.2.5 Financial Acceleration Theory ............................................................. 18

2.2.6 Credit Rationing Theory ...................................................................... 18

2.2.7 Bad Management Theory ..................................................................... 19

2.3 Conceptual Framework and Research Model ....................................... 19

2.4 Hypothesis ........................................................................................... 21

CHAPTER THREE ............................................................................................. 23 METHODOLOGY .............................................................................................. 23

3.0 Introduction ......................................................................................... 23

3.1 Type of Study ...................................................................................... 23

3.2 Study Area ........................................................................................... 23

3.3 Research Design .................................................................................. 24

3.4 Variables, their Measurements and Model............................................ 24

3.4.1 Independent Variables ......................................................................... 25

3.4.2 Dependent Variables ............................................................................ 25

3.4.3 Measurement of Variables ................................................................... 25

3.4.4 Econometric Model.............................................................................. 26

3.5 Sampling Techniques ........................................................................... 26

3.5.1 Target Population ................................................................................ 26

3.5.2 Sample Size Selection .......................................................................... 27

3.6 Data Types and Sources ....................................................................... 27

3.6.1 Primary Data........................................................................................ 27

3.6.2 Secondary Data .................................................................................... 28

3.7 Data Collection Sources ....................................................................... 28

3.7.1 Questionnaire ....................................................................................... 28

3.7.2 Focus Group Discussion (FGP) ............................................................ 28

3.7.3 Interview ............................................................................................. 28

3.8 Data Analysis Method.......................................................................... 28

3.9 Reliability and Validity ........................................................................ 29

3.10 Ethical Considerations ......................................................................... 30

CHAPTER FOUR ................................................................................................ 31

DATA ANALYSIS AND DISCUSSION OF RESULTS .................................... 31 4.0 Introduction ......................................................................................... 31

4.1 Membership Criteria and Social Composition of Vicoba ...................... 31

4.2 Demographic Characteristics of Respondents ....................................... 31

4.2.1 Gender of Respondents ........................................................................ 31

4.2.1.1 Members .............................................................................................. 31

4.2.1.2 Management ........................................................................................ 32

4.2.2 Education Level of Members ............................................................... 33

4.2.3 Education Level of Management .......................................................... 34

4.2.4 Occupation .......................................................................................... 35

4.2.4.1 Occupations of Members ..................................................................... 35

4.2.4.2 Occupations of Management ................................................................ 36

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4.2.5 Membership Duration .......................................................................... 37

4.2.6 Financial Status of Members ................................................................ 38

4.2.7 Loan Categories Offered by VICOBA ................................................. 39

4.2.8 Popularity of VICOBA in Communities ............................................... 39

4.3 Descriptive Statistics ............................................................................ 40

4.3.1 General Trend of NPLs Ratio ............................................................... 40

4.3.1.1 Trend of NPLs Ratio for Individual Village Community Banks ........... 41

4.3.2 Factors For Bad Loans/Non-Performing Loans .................................... 42

4.3.2.1 Factors for Bad Loans/Non-Performing Loans to Members.................. 42

4.3.2.2 Factors for Bad Loans/Non-Performing Loans to Management ............ 44

4.3.3 Effects of Non-Performing Loans to VICOBA ..................................... 45

4.3.4 Person’s Correlation Coefficient for Three Variables ........................... 46

4.3.5 Correlation Outcomes .......................................................................... 47

4.3.6 Regression Analysis Outcomes ............................................................ 48

4.4 Hypothesis Test Of Impact of NPL on ROA and LP ............................ 50

4.4.1 Research Hypothesis ............................................................................ 50

4.4.2 Research Theory .................................................................................. 51

CHAPTER FIVE ................................................................................................. 52 SUMMARY, CONCLUSION AND RECOMMENDATIONS .......................... 52

5.0 Introduction ......................................................................................... 52

5.1 Summary of the Results ....................................................................... 52

5.1.1 Factors for Bad Loan Default for VICOBA .......................................... 53

5.1.2 Effect of Bad Loans on Lending Activities for the Potential and

Profitability of VICOBA ...................................................................... 53

5.2 Ways to Minimize NPL ....................................................................... 54

5.3 Conclusion ........................................................................................... 55

5.4 Recommendations................................................................................ 55

5.4.1 Management ........................................................................................ 55

5.4.2 Customers/Borrowers .......................................................................... 57

5.4.3 Regulators and Researchers ................................................................. 57

REFERENCES .................................................................................................... 58

APPENDECIES ................................................................................................... 62 Appendix 1: QUESTIONIRE FOR MANAGEMENT .................................... 62

Appendix 2: QUESTIONAIRE FOR MEMBERS ........................................... 66 Appendix 3: INTERVIEW .............................................................................. 71

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LIST OF FIGURES

Pages

Table 3.1: Measurement of Variables ................................................................. 25

Table 3.2: Names of Five VICOBA and their Respective Management .............. 26

Table 3.3: Reliability Test .................................................................................. 29

Table 4.1: Gender of Respondents for Members ................................................. 32

Table 4.2: Gender of Respondents for Management ........................................... 33

Table 4.3: Education Level of Members ............................................................. 34

Table 4.4: Education Level of Management ....................................................... 35

Table 4.5: Occupation of Members .................................................................... 36

Table 4.6: Occupation of Management ............................................................... 36

Table 4.7: Financial Status of Respondents ........................................................ 38

Table 4.8: Distribution of Various Categories of Loan........................................ 39

Table 4.9: Popularity of Vicoba in Communities ................................................ 39

Table 4.10: NPL Statistics for Individual Community Banks for 6 Years ............. 40

Table 4.11: NPL Statistics for All Community Banks .......................................... 41

Table 4.12: Factors for Bad Loans/Non-Performing Loans to Management .......... 45

Table 4.13: Effects For Bad Loans/Non-Performing Loans to Management ......... 46

Table 4.14: Person’s Correlation Coefficient ........................................................ 47

Table 4.15: Correlation of Variables Influencing ROA ......................................... 48

Table 4.16: Regression Results on NPL vs LP ...................................................... 49

Table 4.17: Regression Results on NPL vs ROA .................................................. 50

Table 4.18: Summary of Hypothesis and Theories................................................ 51

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LIST OF FIGURES

Pages

Figure 2.1: Conceptual Framework ................................................................... 21

Figure 4.1: Membership Duration of Respondents in VICOBA ......................... 37

Figure 4.2: Trending NPL Status for Individual Community Banks ................... 42

Figure 4.3: Distribution of Factors for Non-Performing Loans to Members ....... 43

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CHAPTER ONE

INTRODUCTION

This section contains background of the study, research objectives, research

questions, organisation of the study and limitation of the study.

1.0 Background of the Study

Village Community Bank (VICOBA) is one among the microfinance

programs/schemes1 designed for providing credit/loan and savings services to low

income earners who need such funds for starting and, or expanding their own

businesses. This program consists of 25-50 members or people mostly women.

Although in recent years men has also started to participate in the program as

discussed by (Kihongo, 2005).

Kihongo (2005); and Lushakuzi et al., (2017) observed this program/scheme as one

of the major system adopted by village community banks by reaching the poorer

through provision of small loans/credits and savings services aiming at improving

their livelihood. Members who obtain funds from VICOBA do the following

businesses: retail shops, food stands, vegetable stalls, tailoring businesses, crop

cultivation, and animal farming activities. Village community banks have helped

people to move from one point to another in making economic improvement, self-

employment, enhancing household income and standards of living (Katondo, 2013).

Mkombe (2005) affirms that Village Community Bank (VICOBA) structure is not

well understood to different communities rather it has been compared to Saving and

Credit Cooperative Society (SACCOS), and other programs which have not yet been

formal such as KIBATI and UPATU to deliver their services to all members.

Ngalemwa (2013) understood that Village community banks are kind of community

banks that aims at reducing poverty, starting and boosting their small businesses,

1 http://kitegacc.org/campaigns/village-community-banking-vicoba/

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funding various expenses such as school fees for children, paying medical, water and

electrical bills. VICOBA may seem to be like other Micro-finance programs that

have the same aims; but on the other hand, it operates with different ways.

Kihongo (2005) in Nkyabonaki (2017) claims an admiration between VICOBA and

other models similar to Saving and Credit Co-operative Society (SACCOS) and

Agriculture Marketing Co-operative Societies (AMCOS) in Microfinance industry. A

slight difference is seen between them especially in interest rates charges whereby

SACCOS is charging higher than VICOBA. MFI’s are genuinely profit-oriented and

this entails that interest rate charged is ranging from 17-30% while VICOBA is

different due to their operations and charges which are not beyond their theme/aims

ranging from 5-10% such rates seem to be reasonable and well understood by the

members. MFI’s charge high interest rates to cutter for their financial and operational

obligations since they require to have good buildings that are used as offices and to

employ qualified staff who performs the day to day activities. On the other hand

VICOBA have groups which are self-made and self-managed and they don’t require

any staffs to be paid much on doing their daily duties on daily basis (Kihongo, 2005).

Maleko, Liheta, Aikaruwa, Lukas, & Sumari (2013); Muganda (2016) both stipulate

that VICOBA has a great crowd of women as major participants in the scheme, while

Sundet (2006); Sharma & Zhao (2017) demonstrate that almost ninety-five percent

(95%) of the participants are women even though nowadays men are also

participating though in small portion of not more than 15 men out of 50 members

within vicoba. Hence, the participation of women in this scheme has brought such an

enormous development in all aspects like facilitating household income,

collaborating with others and maintaining social connections in the market place as

well as gaining women empowerment within their communities (Maleko et al.,

2013).

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In Tanzania context, according to Olme & Sköld (n.d) and Mzee wa vicoba (2012)

(as cited by Katondo, 2013) believed that VICOBA was introduced in the year of

2000 through the Jozani-Chwaka Bay Conservation Project by CARE International.

It has brought a good engagement and governance within people’s communities

since it is well organized and engagement is done through sharing of

knowledge/skills that brings about capacity building which has helped the

communities to fight against poverty. This ascertains and assures Vicoba to be the

best lending model in rural and even urban areas in African countries like Niger,

Zimbabwe, Mozambique, Uganda, Tanzania mainland, and Zanzibar (Pemba Island).

Moreover, Kitomari and Abwe (2016) insist on implementation of VICOBA in other

words called ‘Mata Masu Dubara’ (MMD) that it is an ideal programme basing on

the creativity, and withstanding constraints. It has a great effectiveness and

efficiency. MMD operation is well known and seen in the development of its

members. Vicoba management is developed from initiation of members through

improved operations of their products/services offered such as savings, lending,

community work, and social help. Savings and loans that are being provided by

VICOBA are merely reasonable and have easy returns of the poor people. Among

the successful stories of VICOBA mostly made of model implementation agencies

within the country. These models are in areas like Zanzibar Islands, Magu, Misungwi

and in Kibaha district. Several VICOBA members in Kibaha district said that: -

“VICOBA is a good thing for the poor. It helps them to improve their

ability, skills, empowering themselves towards economic and social

prosperity” (Lushakuzi et al., 2017).

1.1 Bad loans or Non-Performing Loans (NPL)

According to Mataba (2018), Bad loans are loans which need more attention because

in the recent year’s financial institutions including credit unions, banking institutions,

microfinance institutions and other non-banking institutions worry much on these

matter due to decrease in revenue and even lowering their performance in the

financial year.

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Afolabi (2010), Bad loans/ NPL loans are facilitated by members or clients who

sense heavy burdens or circumstances that may be within their power of control and

or beyond their control thus at the end, they cannot make settlement of their debts or

repayments and even make profit.

Non- performing assets/loans are conjointly unremarkably delineating as loans and

advance in arrears for at least ninety (90) days (Guy 2011). According to Michael et

al., (2006) NPL in loan portfolio have an effect on operational potency that in flip

affects gain/profits, liquidity and economic condition position of banks. Kroszner

(2002), states that non-performing loans are closely associated with banking crises.

The occurrence of NPL triggers a vicious result on banking survival, growth and if

not managed properly can leads to banking failure/collapse.

Bad loans don't seem to be occurring every day. However, they incur in an

exceedingly different amount occasionally in a year. Bad loans undoubtedly cause

periodic fluctuation of disposition rates, periodic inflations, interest rates, and

exchange rates among lenders (Makri, Tsagkanos, & Bellas 2014). Financial

institutions are continuously deciding their performance basing on their monetary

statements particularly acknowledging balance sheets, statement of economic

position, and cash-flows. Yet, management doesn’t cross-check Return On Assets

(ROA) which shows presence of unhealthy loans that an institution holds as an

establishment. Through monetary establishments management will take charge of

matters and regain strength/power thus to maintain good financial performances

(Nkyabonaki, 2017 and Mataba, 2018)

According to Sanjeev, (2007) and Messai & Jouin (2013) bad loans/ NPL wisely

considered as bad debt which could not be replaced, not recovered, and precisely

uncertain. Balogum and Alimi (1988) clarify that there are different causes of bad

loans affecting VICOBA and other financial institutions such as delaying in time of

loan delivery, dropping profit margins, highest interest rates per se, absence of loans

in the institution, and insufficient supervision by supervisors especially loan officers.

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Rajan & Dhal (2003) and Sanjeev (2007) discussed bad loans hinder the performance

of institutions like VICOBA because they diminish profits and lead to risks such as

credit risk and liquidity risk. These occur due to members who are not fulfilling their

obligations towards their commitment to honour the agreement. NPL tends to affect

projects which have been planned by the institutions and even bring financial

instability, poor operations and even liquidity problems (Ollotu, 2017).

1.2 Problem Statement

Many microfinance institutions like VICOBA have encountered plentiful effects of

bad loans due to operations and activity planned by them. When the amount of bad

loans is high in their financial statements then it causes chaos that results collapse of

VICOBA. Bad loans have brought many effects to institution’s procedures such as

unfriendly monetary routine and loaning activities.

Loan portfolio constitutes largest operational measures and supply of revenue in

most business banks. However, some of loans given out become non-performing

loans and adversely have an effect on money performance of business banks.

Analysis studies have shown that loan default have two main impacts on business

banks. These effects are: limitation of vicoba’s financial performance (profits) and

lending potentials. In foreign country context, this proof is acknowledged by

(Obamuyi, 2007 and Karim et al., 2010). In African nations studies are being

performed by (Appiah 2011 and Awunyo 2012) additionally provides this proof in

African nations.

Due to member’s poor collateral for securing the loan, catastrophe events especially

to farmers, poor business plans, deprive economic conditions, poor control systems,

lack of credit appraisals, poor monitoring of members and Vicoba operations, weak

credit management operations, poor adherence of credit regulations and policy

formation. All these aspects are one among many aspects that hold back both Vicoba

and their member during their day to day events. Among these traits mentioned are

inhibiting borrowers to repay a loan on time.

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Sometimes they do not pay at all which cause NPL. This brings poor performance,

deterioration of profits and even the collapse of institutions.

A performance of Vicoba is being monitored by the flow of loans ans

deposits/savings members hold in the banks. Yet, such performance is poor when

bad loans/Non-performing loans being present. Non-performing loans ends to reduce

profit and lending potential of the Vicoba hence, non-performing loans affect directly

profitability and lending potential of the Vicoba. Although these evidences on the

effect of loan default on commercial banks prevail, it is realized that the general

contribution to academic debate on the subject is weak owing the fact that studies on

study are generally few and they base on commercial banks, Saving and Credit Co-

operative Society (SACCOS). Similarly, they provide certain evidence that there is a

need of analysing the effect of bad loans in VICOBA as part and parcel of the

Microfinance’s programme. This study therefore, assesses the effects of bad loans on

the profitability and lending potential of Village Community Bank (VICOBA) in

Kibaha District.

1.3 Objectives

1.3.1 General Objective

The general objective of this study is to examine effects of bad loans on the

profitability and lending potential of Village Community Bank (VICOBA) in Kibaha

District.

1.3.2 Specific Objectives

(i.) To determine the trend of bad loans of the VICOBA in Kibaha

district.

(ii.) To investigate the factors for bad loan default of VICOBA in Kibaha

district.

(iii.) To examine the effects of bad loans on lending activities for the

potential and profitability of VICOBA in Kibaha district

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1.4 Research Question

(i.) What is the trend of bad loans of the VICOBA in Kibaha district?

(ii.) What are the factors for the prevalence of bad loans default in

VICOBA in Kibaha district?

(iii.) What are the effects of bad loans on lending activities for the potential

and profitability of VICOBA in Kibaha district?

1.5 Justification of the Study

The results that will be obtained from this study will go to pave manner for several

individuals particularly, within the industry to develop or adopt executable ways that

regulate the matter of growing non-performing loans and improve performance and

gain.

Secondly, the results will serve as a tool to guide credit workers in making correct

credit selections and making quality loan portfolio for their banks thus indirectly

enhancing performance of credit workers in loan appraisals.

Provision of education/seminars from financial institutions to members of Vicoba

and other banks regarding the products and services their banks offer such as: credit

and savings. On saving schemes they should understand and learn how to save first

before asking for financial assistance. On credit, members should know their

obligations and make investments on such loan, using wisely their loans to get more

return. This is considered to be a fundamental step in the overall financial system as

pointed out by (Mkombe in Ngalemwa, 2013).

This study will facilitate in adding up the overall body of data on unhealthy loans. It

will also produce awareness to the societies on VICOBA in terms of profit

maximization.

The study findings will give clients/customers understanding of the factors that lead

to unhealthy loans so as to minimize them. Academicians and researchers will also

benefit from such knowledge too.

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1.6 Organization of the Dissertation

The entire study is convened into five chapters. Chapter one outlines introduction to

the subject matter, background, explanations on bad loans or Non-Performing Loans

(NPL) problem statement, objectives (general and specific), research questions, and

significant of the study. Chapter two centred on Literature review where it will

encompass the theoretical part used to assist the study into profound results similarly,

empirical part which contains concepts of the study that enable the reader to

understand well the study. Chapter three is built on the strategies to be used such as

research design, data collection instruments, and the analysis of data collection and

with an ending a profile of Kibaha district. Chapter three grounded on the strategies

to be used in the study such as research design, data collection instruments, and the

analysis of data collection and with an ending a profile of Kibaha district. Chapter

four focuses on the analysis and discussion of the data collected. Chapter five shares

summary of research results, conclusion and recommendations of the study.

1.7 Limitation of the Research

The key limitation from this study is the inconvenience of VICOBA and their

meeting schedule which was burdensome for going along with because most of them

have same meeting time but different locations and this made hard for researcher to

meet the goal. Inadequate and somehow lack of financial records regarding profits

and dividend obtained, poor record keeping, mismanagement of power and ignorance

of answering question was merely troublesome.

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CHAPTER TWO

LITERATURE REVIEW

2.0 Introduction

This chapter is all about ideas, views of other researchers and theories which are

appropriate in determining the effects of bad loans on the profitability and lending

potential of the Village Community Banks (VICOBA). This helps to provide

comprehensive background underlying the analysis of bad loans in the Village

Community Banks (VICOBA).

2.1 Empirical Part

2.1.1 Microfinance Institutions (MFI’s)

OI (2009) cited in Ngalemwa (2013) envision Micro-finance intuitions (MFI) as

genuinely as a provision of broad series of financial services and products. MFI offer

credit facilities, repayment services, deposits, savings, money transfer and insurance

services to the poor and low income earners households who own micro-enterprise

and small business that cannot get financial assistance in any financial institutions

like banks. Bangko (2001) concedes with all such services and products, MFI tend to

improve and make better socio-economic conditions of the clients and society in

general. Whilst, the welfare of the people is raised and simultaneously enhanced

capital in various areas of investment is assisted (Kihongo 2005).

According to Mercy Crops Global Envision (MCGE) (2009) MFI is of great

successful story in most of the developing countries. For example, during the recent

years it has been widely recognized and well known for its impact in people’s lives

especially their socio-economic performances. As a portable, reliable and sustainable

solution for many problems such as poverty, unemployment and poor living

standards. Moreover, some people argue that it should be viewed as an essential

element in any country’s financial perspective.

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2.1.2 Lending

Lending has been outlined by Biney (2006) as associate degree quantity of cash

provided by an investor, taken by a recipient, collectable at some future date on

specific terms and conditions that are ruled by legal contract. Ribeiro (2006) defines

loaning as a supply of cash to a person or entity with the expectation that

compensation would be created with interest either by installments or in one quantity

by a certain date. Wherever necessary an investor can defend himself, by asking the

recipient to give some collateral. Due to intense competition amongst monetary

establishments, some monetary establishments do not take collateral in order to win

purchasers to their banks.

According to Rouse (1989), loaning is genuinely allied with a degree of art rather

than science. It involves expertise and common sense too. This assertion to some

extent is true. It is through science that lenders return out with accounting

procedures, credits and risk’s analysis to assess customer’s ability to pay, regulative

framework among alternative factors. Rouse asserts that there can perpetually be

some risks that a client can be unable to repay, and it is within assessing such risk

that an investor desires to demonstrate each talent and judgment.

2.1.3 Concepts of Loans

A loan is a facility which tends to provide contractual agreement between loan

provider and borrower where the loan is provided to borrower by the consent of the

lender through granting certain amount of money to borrower which is within

prescribed amount and making repayments in either way of (bulk or instalment).

Mabvure et al., (2012) assess that in order for a loan to be provided to borrowers it

should be fixed and given on the spot. Also a loan should be covered with either

collateral security or even without it within specific time/periods. However, there are

two classes of loans as explained below: -

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2.1.3.1 Performing Loan

Performing loans refers to a principle amount of money that is being given to the

borrower with a backup of collateral security and together with interest which will be

covered and replayed on a timely manner (Louzis, Vouldis, & Metaxas, 2012). This

means that, loans dispatched to borrowers are being replayed back. Contractual

agreement between lender and borrowers is being settled and honoured in time

without any delay. As an overdraft that can be current or termed as a performing

loan. It clearly contributes large part of profitability and quality assets portfolio of

the financial institution2. They take no more than 90 days to honour their obligations

which mean that borrowers can make early repayment of their debts.

2.1.3.2 Bad Loans/Non-Performing Loans

Bad loans are loans that are still in force. That is, they are in the hands of borrowers

and it is uncertain that those loans will be repaid and honoured as they have

stipulated earlier in the contractor note. This clearly states that contractual obligation

that borrowers have already committed themselves are not being fulfilled whether in

small portion or even as whole some. In other words, loans on which they have long

period interests to be paid, more than ninety (90) days or they are past due the

time/period agreed as stated by Alton and Hazen (2001). Even Hannie (2003) and

Alton & Hazen (2001) concluded that bad loans do not provide profits to the

institution rather it brings huge debtors amount and minimal or absence of profit.

Most of NPL’s tend to provide several effects such as economic instability, high

interest rates to be covered, dependency on high-price borrowings, insider borrowing

and the last but not least economic declining. Aballey (2009) further emphasises that

NPL cause adverse effects on the performance and operations of the lenders. There is

borrower’s inability to fulfil the agreement within the repayment schedule or ranged.

Borrowers tend to not give back loan amount (principal) and interest charged on

timely manners.

2 https://financial-dictionary.thefreedictionary.com/performing+loan

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The amount is constituted with interest and principal which are not to be fully

recovered by the borrower or are delayed more than ninety (90) days. This brings

financial loss which will lower the profit and lead to adverse effects on the

performance of their financial institutions. Also it sometimes leads to impairment of

the institutions not encouraging the customers. This is thus considered to be bad

loans for the institution as said by (Chelagat, 2012; Awunyo-Victor, 2013).

NPLs reflects the profit of any money establishment. A decline in the quantitative

relation of Non-performing loans shows progress in the quality of both public and

non-public sector banks. A mere unit increment in the quantitative relation of non-

performing loans to total loans on the alternative hand ought to worry industrial

banks. A deterioration in gross Non-Performing Assets (NPA) to gross advances

indicates the improvement in the credit portfolios of each the sector banks, (Batra

2003). Non-performing Assets area unit threatening the stability and destruction of

bank’s profit through a loss of interest financial gain, write-off of the principal loan

quantity itself.

2.1.4 International Views on Bad Loans or NPL

Over-all angle on the effects of NPLs reveals unswerving pattern of NPL trend,

particularly, in light of the pre and post universal financial catastrophe. Evidence

from Asia directs that there was more than threefold increase in the volume of NPLs

in Indonesian banks in the period leading up to the financial crisis (Cortavarria et al

in Chimkono, Muturi, & Njeru, 2016).

Park (2003) affirm compassion during the 90’s where he provides that there were

three different methods used by Japan people in defining bad loans/NPL. They bring

views on NPL as they base on “bank’s self-valuation” and lastly during that period

they concluded that NPL can also be associated with “Financial revival laws-based

debt disclosure”.

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Krueger and Tornell (1999) as cited in Chimkono, Muturi, and Njeru (2016)

concedes that in order to match attribute of the credit crunch in Mexico after the

1995 crisis partially to NPL. Banks and other institutions lapsed and skidded with

credits of negative real value. This reduced the capacity of the banks in providing

fresh funds for new projects ahead. This occurred in Asia, for example both Malaysia

and Singapore where had their growth and innovation been constrained by

institutions which faced the accumulation of NPLs which eroded their capital as said

by (Karim et al., 2010 in Chimkono et al., 2016).

Chimkono et al., (2016) assures occurrence of the NPL tend to make commenting on

the Central and Eastern and South-Eastern Europe (CESEE). Klein (2013) discloses

that high and rising levels of NPLs in most of the CESEE countries exerted a strong

pressure on banks’ balance sheets which is adversely effecting banks’ lending

operations. NPLs in this region increases to an average of 11 percent (at the end of

2011) from just above 3 percent in 2007. This was an impair factor, with the

feedback effects from the banking system to the economic activity undermining a

sustained recovery and posed significant vulnerabilities going forward in future

sources.

2.1.5 Village Community Banks (VICOBA) in the Tanzanian Context

This programme was assisted and established in 2002 by CARE to overcome the

circumstances and empower the poor on their daily operations towards achieving

their social and economic goals Mkombe (2005) as cited in Ngalemwa (2013). This

model is comprised by members of the groups who are the shareholders of the

community bank itself. Members are the sole customers. Each period these sole

clients have a tendency to provide certain investments of share capitals in the bank as

a regular agreed manner for a certain contribution in their savings (Kihongo 2005).

Kahongo (2005) argues that VICOBA as one among the MFI programmes which are

very stable and effective in catalysing developmental initiations. According to

Ngalemwa (2013) request that regarding MFI especially in the remote areas face

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difficulties in accessing the financial institution services. URT (2009) as cited in

Ngalemwa (2013) states that only 0.14% of the Tanzanian populations had

participated in VICOBA programme until December 2008. This indicates that

VICOBA programme is widely spreading to the country’s regions by different

development agencies (SEDIT 2010).

2.1.6 Assessment of Loan Portfolio Quality

This assessment is merely done through assessing loan portfolio quality where by it

involves several issues; -

2.1.6.1 Overdue Loan Ratio

Overdue loans ratio has a habit of measuring proportion of the overdue loans in the

gross loans as presented in the portfolio outstanding. They are loans, bills of

exchange, and other obligations remaining unpaid past their due (or maturity) date.

This ratio be apt to a desirable ratio for declining or rising or not from new credit

facilities granted3.

2.1.6.2 Bad Loan/NPL Ratio

Bad loans ratio aggregates the standards, doubtful and losses that may be occurring

to the loans which are being offered by the lenders. Also it is referred to as high risk

and derived in relating peculiar total loan portfolio. A loan which the borrower is not

making interest payments or repaying any principal classified as non-performing by

the bank. It then becomes a bad debt depending on the local regulations of the

institutions. Routinely, banks set aside money to cover potential losses on loans

catted (loan loss provisions) and then written-off as bad debt in their income

statements (profit and loss account). In some countries, banks that have accumulated

too many NPLs are able to sell them on - at a discount - to specially established asset

management companies (AMCs) which in turn attempt to recover at least some of

the money owed4.

3 https://www.creditmanagement-tools.com/overdue-ratio-calculation-c5-r52.php 4 http://lexicon.ft.com/Term?term=non_performing-loan--NPL

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2.1.7 Causes of Bad Loans on VICOBA

Deliberately Kwakwa (2009) observe lack of appropriate appraisal of the facility

which are provided by the loan officers. Loan default rates increase as the rate of

Gross Domestic Product (GDP) falls down. Also, decrease in local currency may

tend to affect the repayment performance of the borrowers. Balogum and Alimi

(1988) shared that there are more to those causes especially affecting the banking

sector as mentioned below:

Erroneous economic decisions: this is undertaken by people and other circumstances

such as occurrence of unfavourable conditions and unexpected price which change

on different occasions.

Other factors are Insufficiency of management practices, loan diversion and reluctant

fulfilling their contractual agreement which are done by debtors. High transaction

costs on loans, moral hazard and high interest rates on loan disbursed by the lenders

may be harmful because debtors won’t get a chance in fulfilling their obligations.

In the industrial sector causal-effects of bad loans are occurring: This shows bad

selection of borrowers, lack of feasibility study of the borrower’s history and

business. Poor collateral security, unrealistic terms, borrowers’ dishonest and

integrity and lastly; improper mechanism in monitoring activities all these are being

well observed and seen clearly.

2.1.8 Loan Repayment

Loan repayment is the process whereby financial institutions are recouping back the

loan facility that was granted to borrowers. This is one among the determinant factor

for the banks to sanction more loans. This occurs due to the fact that financial

institution tries to honour their loan obligation often for some reversible actions. It is

common that banks have a tendency of disburse loans to the public workers whom

are on the government payroll and experience monthly dedications.

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2.2 Theoretical Literature

2.2.1 Asymmetric of Information Theory

Auronen (2003) as cited in Richard (2011) says that it is difficult to distinguish good

and bad borrowers. This results into adverse selection and moral hazard

consequences. This also tends to provide an outline in a market area/section that

possesses clear information on a specific item to be transacted (to borrower).

Auronen (2003) indicates that there are adverse problems and moral hazards on

which they have a better significance accumulation of NPL in financial institutions

(Bester 1994; Bofundi & Gobba 2003 as cited in Barongo 2013).

Kinju, Macha & Gwahula (2016) say that this occurs when one party in the

transaction relationship made in the contractual agreement between lender and

borrowers is more informed about the transaction than the other party. Thus, Mishkin

(1992) observed financially, the theory practices literature takes impacts in decision

based upon the difference that is seen when one miss’s little information about each

other.

Due to this, many lenders tend to incur uncertainty of loan repayment. They cannot

observe borrower’s character and action well enough. This brings hard decision on

assessing their credit nonetheless Ariccia (1998). Low quality borrowers lead to the

accumulation of bad loans/NPL where they decrease profitability and deprave of

capital as suggested by (Bofondi and Gobbi, 2003; Bofondi & Ropele, 2011; Marki

et al., 2014).

2.2.2 Agency Theory

According to the agency theory, agency risk ascends merely from the association

with managerial practices which makes equity to be less/minimal attractive and

mostly likely than debt financials (Myers & Majluf, 1984). Moreover, this theory

explains that most of the managers do not understand their positions in enabling

things to occur in their risk investments which are not interested by owners.

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This goes with stewardship theory which purposively lays a foundation and puts

emphasis and beliefs that Agency theory assures a determination/strictness between

risk propensity/incidence of managers and subordinates where it focusses most on

their actions upon the alleviation of the principal risk at the experience of principal

amount.

This normally acquires the oral means owners whereby they must identify the

presence of the tension and avert subordinate’s activity which has a link with moral

hazard by monitoring managers and developing strategies that align the interest with

subordinates and their managers through opportunity action by subordinates5.

2.2.3 Stewardship Theory

Genuinely, stewardship theory is proposing that leaders should act in accordance to

their jobs’ goals and objectives with trustworthiness, stewards of the institution and

formally maintain work ethics on the basis of the collective good of the constituents

which are being made in respect of the leader’s self-centeredness (Donaldson &

David, 1991).

This theory merely indicates that orientation has to be done between managers and

subordinates or owner’s interest this symbolizes that steward manager believe more

on the pursuit of what is the best for the organization’s objective. Owners will be

taken even if such actions which will not be in steward’s immediate self-interest

(Nsobila, 2015).

2.2.4 Mission Drifting Theory of Microfinance

Mission drifting theory indorses more on mission of micro-finance institutions, that

is to provide financial services which are affordable to majority of the poor

populations around the globe. The provision of quality and affordable financial

services which entails that MFI should be providing loans at a low percentage of

interest rates.

5 https://www.investopedia.com/terms/a/agencytheory.asp

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Hence, they lay more emphasis on the poor client whom appear to be riskier to lend

them and to those who cannot get any financial assistance from any other recognised

financial institutions like banks. This triggers suggestions which may tend to drift the

MFI’s ideal mission and vision of providing services and affordable financial

performance (Winters, 2010).

2.2.5 Financial Acceleration Theory

Largely, this theory elaborates the relationship between institution’s borrowing and

lending activities performed by the institution and how it is widely affected by small

economic tremors. It is backed up by the idea of interaction between external finance

premium’ which rises due to the unbalanced flow of information between borrowers

and lenders as economic agent’s net worth.

Bernake et al., (1999) advocate debt-financing activities to borrowers whom are

highly motivated to undertake projects which are risky and likely to have high/large

returns than projects offering lower returns. This is due to economic tremors

problems in which borrowers may not have the right kind of aptitude to borrow and

then having a probability of avoiding the repayment of their loans and external

finance matters.

2.2.6 Credit Rationing Theory

The Credit rationing scheme acknowledges that there should be an equal portion

regarding the lenders on providing interest rates and collateral/substitutes for security

for the aim of controlling the amount of credit they lend borrowers. Decision should

be made by lenders to either lend or not. This is conditional on the kind of assurance

that borrowers put a lot of effort to present them. Although, Financial institutions

should make a balance or presentable equal treatment and look at avoiding riskier

investment and chances that may arise due to fulfilling their contractual obligations.

Interest rate is merely an important factor in borrowing activities especially in

determining the ability of borrowers to pay the loan on timely manners.

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2.2.7 Bad Management Theory

Due to immediate increase in NPL it results to an adverse selection and moral

hazard. Bad management theory entails to put more emphasis on managing,

collecting loans and close monitoring of NPL. Investing in a long run gives positive

results where there is an increase in general and operating expenses over an increase

in interest income from the loan. The higher the cost of income in monitoring,

controlling credit assessment, controlling credit portfolio the lower/weak the

management of Vicoba (Berger and De Young, 1997 cited in Rob, 2018).

Henceforth, there is an expectancy of significant relationship between NPL, and

ROA. The higher NPL is the lower ROA and LP too.

2.3 Conceptual Framework and Research Model

Diagrammatical representation of the framework (conceptual) which is related with

the study that shows factors being encountered by the bank and borrowers that lead

to bad loans/NPL are the independent variables and profitability of VICOBA and

lending potential as dependent variables.

There are several factors which tend to cause bad loans default to both VICOBA

staff and borrowers such as:

Insufficient credit assessment: This is a service which tends to determine

customer’s credit ratings (customer’s database) in a sense that staffs use certain

systems that help them in identifying and understanding the borrower whether he/she

has the ability of paying back. Sometimes the system provides a credit history and

distinctive details about the borrower as a good borrower or a bad debtor. This helps

them to gather reports on their clients. If the reports show presence of poor history

and low or no credit rating this symbolises bad borrower/defaulters.

Business collapse: Based on customer, due to business being insolvency,

bankruptcy, hindered by illegal activities, rise and fall of financial markets

investments and sometimes government bailout this may hamper the bank and bring

defaults that affect the wellbeing of the bank.

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Change of credit allocation to former business plan: This means a system on

which financial resources are being distributed to various sectors to increase

efficiency and effectiveness. It is changed because of tough circumstances the

customer encounters for making him /her change mind-set of the business plan.

These are: location, customer preferences, market, declining or no Return on

Investment (ROI) even rise of expenses.

Change in business allocative environment: Is among the key factors that cause

bad loans default this includes: presence of poor leadership, occasional success

which are no longer there, poor progression toward goal attainment, poor project

implementation, poor or no communication and commitment and inefficient skills. It

also involves shortfalls in expertise, experience, technology and societal changes

which brings out market evolves.

Both insufficient credit assessment, business collapse, change of credit allocation to

former business plan and change in business allocative environment contribute

highly to bad loans defaults and therefore affect VICOBA through reducing

profitability and hindering lending activities for their potential clients.

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Figure 2.1: Conceptual Framework

Independent Variables Dependent Variables

Source: Researcher’s own source, (2019).

2.4 Hypothesis

For objective 2:

H10: Insufficient credit assessment, business collapse, change of credit allocation to

former business plan and change in business allocative environment does not cause

bad loans default in VICOBA in Kibaha district

H11: Insufficient credit assessment, business collapse, change of credit allocation to

former business plan and change in business allocative environment cause bad loans

default in VICOBA in Kibaha district

Insufficient credit

assessment

Business collapse

Change of credit

allocation to former

business plan

Bad loans

default in

VICOBA

Profitability of

VICOBA

Lending

activities for

the potential

customers

Change in business

allocative environment

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For Objective 3:

H20: The bad loans do not affect lending activities for the potential and profitability

of VICOBA in Kibaha district

H21: The bad loans do affect lending activities for the potential and profitability of

VICOBA in Kibaha district

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CHAPTER THREE

METHODOLOGY

3.0 Introduction

This section contains sampling techniques, sizes, validity and reliability, data

collection instrument.

3.1 Type of Study

The study was conducted in Kibaha district using five (5) different VICOBA

available in the district. It was a case study for that particular area. Krishnaswami

(2005) in Barongo (2013) defines such case study as an in-depth comprehensive

study of people, social groups, episodes, processes, situation, program and much

more like community or social unity.

The majority of Kibaha district residents have moderate development. Many of them

are working in Dar-es-salaam. Others are retired personnel, nurses, doctors, teachers,

farmers, entrepreneurs or government workers. Kibaha district is considered to be a

good geographical setting. Economic activities such as fishing, agriculture activities,

livestock keeping, business activities, social interaction, sufficient geographical

setting and better infrastructure attract people to settle in this district.

3.2 Study Area

In URT (2013) found Kibaha district is one among marvellous district located in

Pwani region. It is among 6 districts in Pwani region with 706 km2 and a population

density of 182.1/km square6. Kibaha district is populated with more women than men

by 50.8% as targeted 35,694 women and 49.2% as targeted 34,515 men URT (2012).

Kibaha is a bliss district due to the fact that it is surrounded with natural wealth and

other resources such as arable land, agriculture, livestock keeping, irrigation scheme,

6 https://www.citypopulation.de/php/tanzania-admin.php?adm2id=0602

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and industries of many varieties7. Kibaha district is connected with different ethnicity

but local tribes include the Wazaramo, Wakwere, Wamatumbi, Wandengereko and

other tribes which come from different parts of the country.

3.3 Research Design

The analysis used by this study is quantitative based and partly assisted with

qualitative analysis techniques. According to Saunders et al., (2007), these two

strategies are in term of numeric or non-numeric. That is the knowledge collected

from the field analyses each numerically and qualitatively.

Exploratory analysis approach additionally used to describe a lot of concerning the

drawback of loan defaults, particularly the result of loan default on bank’s

performance. Robson (2002) cited in Saunders et al. (2007) showed that this analysis

has as valuable findings that will provide information on what is happening in order

to request new insights, to raise queries and assess development in a new state of

affairs. Saunders et al. (2007) indicated that informative studies establish the

causative relationship between variables. For example, this approach established the

link between charge for default loans, loaning potential and profitableness of the

community bank.

Furthermore, five (5) Village Community Bank was used as a case study. The case

study approach helped to notice answers to the analysis question by focusing on

simply a single unit i.e. Five (5) vicoba in Kibaha District. A case study strategy is

principally used in beta and informative analysis (Saunders et al., 2007).

3.4 Variables, their Measurements and Model

There are two kinds of variables which are independent and dependent variables.

7 http://www.pwani.go.tz/storage/app/uploads/public/58d/7c3/486/58d7c3486de84696296462.pdf

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3.4.1 Independent Variables

These are variables that are manipulated either by the researcher or by nature. This

shows independent of the outcome being measured that is for example; what causes

or what influences the outcome normally called ‘stimulus’, input’, or ‘predictor’

(Polit & Beck, 2010). From the study, these variables are namely as: Insufficient

credit assessment, business collapse, change of credit allocation to former business

plan and change in business allocative environment.

3.4.2 Dependent Variables

These are categories of variables that cannot stand on their own rather depend on the

occurrence of certain issues and gain effect whether it is positively or negatively

affected. Thus in this study profitability dependent variable is Lending activities for

the potential customers and ‘profitability’ that is termed as Return on Asset (ROA).

3.4.3 Measurement of Variables

Table 3.1: Measurement of Variables

VARIABLES MEASUREMENT

DEFINITION

ACRONYM EXPECTED

SIGNS

DEPENDENT VARIABLE

PROFITABILITY/ (ROA)

Net profits/assets × 100

ROA

-

LENDING POTENTIAL

Savings, deposits and other

income generated during the

period

LP

INDEPENDENT VARIABLE

BAD LOANS/NPL

Non-performing loans and

total gross loans ratio × 100

NPL

-

BUSINESS COLLAPSE CONTROL VARIABLES BC -

CHANGE OF CREDIT ALLOCATION

TO FORMER BUSINESS PLAN

CCAFBP +

CHANGE IN BUSINESS ALLOCATON

ENVIROMENT

CBAE -

INSUFFICIENT CREDIT ASSESMENT ICA +

Source: Researcher’s own source, (2019).

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3.4.4 Econometric Model

Econometric model is a tool showing relationships of variables to be forecasted in

future. It comprises of equations seeking to develop a meaningful behaviour patterns

for the groups in economic perspective8. Based on the theoretical relationships of

such variables multiple regression mode may be developed as per objectives present

and at the end providing a developmental relationship between NPL, ROA and

Lending potential. The model is expressed as:

BAD LOANS/NPL = α + β1(BC) + β2(CCAFBP) + β3(CBAE)+β4(ICA)+e…….(i)

LP = α + β1(NPL) + e…….(ii)

ROA= α + β1(NPL) +e…….(iii)

α = constant parameter/intercept

β = coefficient of independent variables

“e” = represents the unexplained residuals or error terms

3.5 Sampling Techniques

3.5.1 Target Population

The targeted population of the study is 5 Village Community Banks (VICOBA)

which are present in the District.

Table 3.2: Names of Five VICOBA and their Respective Management

Name of VICOBA Chair -

person/

manager

Assistant

chair

person

Secretary Loan

officers/

accountants

Assistant

accountant

TOTAL

Amani 1 1 1 1 1 5

Amka ‘A’ 1 1 1 1 1 5

Faraja 1 1 1 1 1 5

Tumaini (KEC) 1 1 1 1 1 5

Ushikamano 1 1 1 1 1 5

Customers /Borrowers 40 38 40 41 43 195

TOTAL 45 43 45 46 48 227

Source: Researcher’s own source, (2019).

8 https://www.kbmanage.com/concept/econometric-forecasting-model

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3.5.2 Sample Size Selection

The best technique to fit here will be the non-probability technique (Saunders, 2007).

There will be no certain to the members whom will be chosen as sample size. This

will be done using Slovin's formula9 which is used in statistical analysis as a tool to

determine the sample size of a population that must be taken for a specific study.

Where by it is written as;

n = N/(1+Ne^2).

In the formula;

n = the number of samples needed which is unknown,

N = total population which is 227 members in the total of 5 VICOBA and;

e = error tolerance taken 5%.

n = 227 / [1+ 227 (0.05^2)].

n = 144.8165869

n = 145 sample size, this sample size will be divided to the 5 institutions so as to

accumulate the whole population. And the end result 29 members to each vicoba.

3.6 Data Types and Sources

The researcher used primary and secondary data as sources in perusing the study.

3.6.1 Primary Data

This data used questionnaires that was distributed twenty-nine (29) to the

customers/borrowers and the management personnel of VICOBA. Also interview

(face to face) which helped to give definite expressions of the questions and provided

to them and focus group discussion the both parties so as to get more information

regarding the matter.

9 https://www.reference.com/math/slovin-s-formula-fb8e208a01cd104c

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3.6.2 Secondary Data

This involved VICOBA financial reports in recent years, brochures, policy manuals,

newspaper, articles, loan procedures, journals, internet materials and other

publications relating to the study.

3.7 Data Collection Sources

3.7.1 Questionnaire

This consist of numbers of questions which are typed and presented to the clients and

management respectively. This is a popular technique which is being mostly used

elaborated by (Kothari, 2004).

3.7.2 Focus Group Discussion (FGP)

Saunders et al., (2007) as cited in Ngalemwa (2013) points out that Focus Group

Discussion (FGP) involves four to twelve participants depending on the interviewer’s

skills and subject matter. This enable one to study people in a more natural

conversation where one-to-one interview is done. It may depend on interview skills

and subject matter.

The discussion involved researcher, chosen one (1) member to represent their bank,

likewise to management personnel. At the end gaining a total of Ten participants (10)

Vicoba.

3.7.3 Interview

Face to face personal interviews was conducted as regards to respondents’ sample.

This helped researcher in obtaining information that was not obtained in the

questionnaires.

3.8 Data Analysis Method

The data was analysed by the statistical software called Statistical Package for The

Social Scientist (SPSS) where we can be able to understand the correlation, multiple

regression analysis through (econometric model), and descriptive analysis.

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All these assisted in the data collection analysis. Inferences were made from the data

collection analysis. Also, content analysis was done though Focus Group Discussion

(FGD) for understanding and analysing key information obtained in the quantitative

data and making good interpretation on the existing content and internal feature of

the written text (Muganda & Muganda, 2012).

3.9 Reliability and Validity

According to Drost (2011) reliability is a major concern when it comes to

psychological test that is used to measure attributes, features and behaviour of

variables within the study findings. Therefore, this study ensures that reliability of

data collection instruments, researcher conducted pilot study to 10 members and 5

management personnel in order to test questionnaires if they are capable of collecting

and giving required information and they can be answered easily to suit and

ensemble the study of effects of bad loans on profitability and lending potential of

Village Community Banks (VICOBA) in Kibaha District. Improvements made were

used to guarantee questionnaire that are reliable for the study.

Researcher confirmed that data obtained from sources through questionnaire,

interview and Focus Group Discussion (FGD) are valid to depict what is going on

the field. To ensure validity, researcher used triangulation approach in collecting and

comparing outcome. The study conducted reliability test using Cronbach’s Alphaa

value to magistrate reliability of variable used in the study and findings were as

follows:

Table 3.3: Reliability Test

Cronbach's Alphaa Cronbach's Alpha Based on Standardized Items N of Items

.897 .759 15

Source: Researcher’s own source, (2019).

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3.10 Ethical Considerations

Ethical considerations ensure and establishes an important communicative

relationship that can be managed and planned where risks may be minimized and

well as improved benefits. From this study researcher ensured that respondents rights

are being protected as the study is beneficial to respondent towards economic

development, information was protected and kept privacy, disclosed at all level that

they can be able to understand that they can refuse or agree to participate in informed

content. Respondents were treated fairly and equally yet no harm was being

conducted to participants ensuring privacy and anonymity, confidentiality of

information on questionnaires and interview. Based on veracity (truthfulness) of

information, justice and inclusiveness to all participants (vulnerable and whom are

not vulnerable)

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CHAPTER FOUR

DATA ANALYSIS AND DISCUSSION OF RESULTS

4.0 Introduction

4.1 Membership Criteria and Social Composition of Vicoba

Findings revealed that there is a presence of mutual relationships and support among

members. They live nearby. Sometimes they share similar plans for certain specific

matters economically and socially. One of Vicoba members said the composition of

group does not consider religion and beliefs, tribe or ethnicity nor political

circumstances. All they need is a level of trust to each other to avoid confusion and

default on the loans they get.

4.2 Demographic Characteristics of Respondents

4.2.1 Gender of Respondents

This study used sample size of 145 respondents that was allocated from two groups

which involved 120 members and 25 managements/personnel. From both groups

composition of gender consisted of 59 males and 86 females from all 5 vicoba.

4.2.1.1 Members

Table 4.1 below, indicates the genders of members. Male formed 47 respondents that

is 39.2% and 73 female respondents formed 60.3% of the total 120 respondents. The

data illustrate that more women are engaged in vicoba than men. This is due to the

fact that vicoba was developed under a primarily privilege of its women participants

whom could plan to easily attend, shifting and shaping their schedule to attend the

regular meetings and incorporated into their daily chores/duties at home

(Nkyabonaki, 2017).

Nonetheless, the participation of men and women is barely increased due to

combined gender groups and even unfavourable economic conditions. These include:

- family units for instance; unemployment, catastrophic reasons for those whom

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practice agriculture and poverty. This also demonstrates the importance of vicoba to

society as a positive change for men to engage in activities which were considered to

be for women only. This shows that VICOBA is important in developing socio-

economic growth and reducing poverty in society (SEDIT, 2008).

Women have a tendency of feeling secured and vested when they are allowed and

accurately accessing money. Besides, when women are given loans they make huge

effort in repaying back in definitive period or even minimal than men do. Jasson

(2014) stated that previously women were not given priority in getting individual

loans due to poor collateral security, and other conditions which were cumbersome

for them to obtain loans.

Table 4.1: Gender of Respondents for Members

Particulars Frequency Percent

Male 47 39.2

Female 73 60.8

Total 120 100.0

Source: Analysis of Field Data 2019.

4.2.1.2 Management

The management play a great role in managing affairs of the bank and members in

general. Management is comprised of 5 people in each community bank:

chairperson, secretary, treasurer/accountant, key holder and discipline leader. They

supervise and undertake responsibilities for managing shares, safe keeping keys,

credit management and maintaining responsive discipline. Table 4.2 beneath,

portrays that male respondents are 48% and the remaining 52% for females. Female

respondents are now on the edge more than men in a sense that they now try to have

tittles, responsibilities, authority in Vicoba.

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One among the leaders stated that:

…and that is a good thing because when a woman is being given a

chance to prove herself in the community, being educated, given first

priority, termed as equal to men then she can and will do greater things

in future as for our management we prefer more women than men

because we believe that they have a wide and good judgment in

managing and monitoring affairs not only at home but in money matters

as well” Interview April, 2019.

Table 4.2: Gender of Respondents for Management

Particulars Frequency Percent

Male 12 48.0

Female 13 52.0

Total 25 100.0

Source: Analysis of Field Data 2019.

4.2.2 Education Level of Members

Education is a vital tool for developing human skills, knowledge and liberating

people from financial condition.

According to this study, 41.7% of the respondents have attained university or higher

education, 18.3% attained primary education, 22.5% attained secondary education,

and 8.3% attended non-formal education as seen in Table 4.3 underneath. This

indicates that VICOBA involve members who are educated and are generally

government workers and retired officers. Jasson (2014) asserts that various entities

with government support have acknowledged that not only men but also women and

girls need to be educated and empowered so as to eradicate economic problems,

ignorance to rights and enhancing employment to them.

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Table 4.3: Education Level of Members

Particular Frequency Percent

Primary 22 18.3

Secondary 27 22.5

Collage institution 11 9.2

Bachelor / higher education level 50 41.7

Illiterate 10 8.3

Total 120 100.0

Source: Analysis of Field Data 2019.

According to Regnar et al., (2002) as cited in Haule (2015) there is certain required

level of education for management for the development and growth of their

institutions. That is to say, education is a tool for increasing productivity, ensuring

group supervision, overseeing money making decisions especially dividend shared,

utilizing efficient and effective resources, information and development of self-help.

4.2.3 Education Level of Management

Table 4.4 beneath portrays 20% of the respondents, have attained university or

higher education which was same as respondents who had collage education, while

24% attained primary education, 28% attained secondary education, and 8% attended

non-formal education. This shows that Vicoba is a great formal institution. Its

microfinance institution is comprised of personnel who are well educated too.

A member from one of the VICOBA groups stated that:

“We have elected leaders who are educated, having good humanitarian

skills, knowledge and well-mannered with centred of good priorities and

decision for the bank’s wellbeing to attain growth for bank itself and

members too’ Interview April, 2019.

Furthermore, she said that:

‘This ensures that, there will be no confusion and problems in decision

making, selfishness, and inequality to disrupt peace because when you

are educated you can do greater things. Interview April, 2019.

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During focus group discussions, a man among the vicoba members described a who

can obtain or get a position as one among management team or leaders;

‘We only need someone to guide, support, make good decision, supplying

democracy, and defend us in time of need…through all that, he or she

should work hard just like president’s slogan “hapa kazi tu”’ Interview

April, 2019.

Table 4.4: Education Level of Management

Particular Frequency Percent

Primary 6 24.0

Secondary 7 28.0

Collage institutions 5 20.0

University/ higher education level 5 20.0

Non formal education 2 8.0

Total 25 100.0

Source: Analysis of Field Data 2019.

4.2.4 Occupation

4.2.4.1 Occupations of Members

The mixed composition of vicoba members demonstrates the presence of mixed

individuals such as workers from recognised institutions (formal) and unrecognised

(informal sector). For instance: tailors, petty traders, shopkeepers, housewives and

unskilled workers, government workers like teachers, nurses, agriculture officers and

security guards (Table 4.5). All individuals play an important role in socio-economic

transformation and the building up of positive vicoba spirits. Nkyabonaki (2017)

argues that most financial institutions like banks do not fulfil the needs of every

customer or individual.

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Table 4.5: Occupation of Members

Particular Frequency Percent

Small or medium business owner 37 30.8

Farmer 9 7.5

Hair dresser 7 5.8

Housewife 11 9.2

Nurse 10 8.3

Teacher 26 21.7

Plumber 3 2.5

Seller and shopkeeper 7 5.8

Tailor 4 3.3

Unskilled worker 4 3.3

Garage worker 2 1.7

Total 120 100.0

Source: Analysis of Field Data 2019.

4.2.4.2 Occupations of Management

This entails that formal financial system does not fulfil the needs of these people

regardless their professions. This brings them together to form these groups for

helping each other to get out in socio-economic matters. Teachers, government

agencies, retired officers and others who are recognised by the government’s system

and they can be easily traced (Table 4.6).

Table 4.6: Occupation of Management

Particular Frequency Percent

Manager 5 20.0

Dept. Manager 2 8.0

Accountant 5 20.0

Assistant accountant 3 12.0

Secretary 5 20.0

Discipline master 5 20.0

Total 25 100.0

Source: Analysis of Field Data 2019.

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4.2.5 Membership Duration

Most of the respondents showed that they have experiences in vicoba due to the fact

that they have a long duration of membership in their bank. Others participants

expressed that:

‘Many members of these vicoba are participating to more than one bank

at a time. They have different times for gathering at meetings in a week

like Wednesday and Friday or Monday and Friday depending on the

number of community banks that a person has joined. Many individuals

are present from the initial stages of the formation of the bank and the

continuation of their participation is not inclusive. This causes

destruction and loan default’ Interview April, 2019.

‘The longer the existence of vicoba in the area the more efficient and

effective it is in its operations but somehow other vicoba are not quite as

they seem because they have problems. Others cannot survive for long so

they develop others for the aim of uplifting the individuals who need

financial services’ Interview April, 2019.

Figure 4.1: Membership Duration of Respondents in VICOBA

0-4 years51%

5-10 years42%

11-15 years

7%

Membership duration in years

Source: Field data 2019.

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4.2.6 Financial Status of Members

The evidence reveals that members of the Vicoba seek for financial services in order

to improve their daily socio-economical living standards. Respondents say that they

have a good life due to their financial stability at around 25.8% while others at

around 51.7%. Only 20% considered themselves to have ordinary economic status

while the rest 2.5% Said that they had bad financial status. Those individuals whose

incomes may fluctuate from time to time have bad financial status as shown by these

respondents in the discussion:

‘I have been a member of this vicoba for six years now. This bank has

done a lot to me and my family. I pay school fees for three kids, buying

food, operate my business and up to now I have three different businesses

that I own. I thank vicoba for all such development and my husband for

the support’ Interview April, 2019.

‘I am a widow and retired civil servant. Vicoba has brought me great

things and companionship without forgetting financial support for my

grandchildren’s fees, uniforms and other school accessories; improved

my business investments which were in bad conditions at that time but

after getting loans from them I have been more sure of financial growth’

Interview April, 2019.

The argument shows that Vicoba is one among important programmes which helps

community members in enhancing their lives and through such testimonials it proves

that Vicoba are important towards economic and social reliefs.

Table 4.7: Financial Status of Respondents

Particular Frequency Percent

Good 62 51.7

Ordinary 24 20.0

Very good 31 25.8

Bad 3 2.5

Total 120 100.0

Source: Analysis of Field Data 2019.

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4.2.7 Loan Categories Offered by VICOBA

These banks obviously provide varieties of loans to their clients such as: salary loans,

commercial loans. The members and management have managed to deliberately

measure economic status of every member and provided a solution to their problem

by providing new loan product which will go according to their needs. Members

were applying for loan for their own purpose and preferred the new product.

Table 4.8 beneath display the 52% of respondents they choose loan depending on

their need. Others choose commercial loans about 40% and 8% on salary loans.

Table 4.8: Distribution of Various Categories of Loan

Particular Frequency Percent

Salary loans 2 8.0

Commercial loans 10 40.0

Depending on member's need 13 52.0

Total 25 100.0

Source: Analysis of Field Data 2019.

4.2.8 Popularity of VICOBA in Communities

The importance of vicoba is generally widespread. The results indicate that vicoba is

more popular in their communities. About 62.5% of the respondents are aware of

such community banks. On the other hand, only 37.5% said that vicoba was not

popular. Poor and negative information is being spread to them regarding vicoba.

Table 4.9: Popularity of Vicoba in Communities

Particular Frequency Percent

Yes 75 62.5

No 45 37.5

Total 120 100.0

Source: Analysis of Field Data 2019.

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4.3 Descriptive Statistics

4.3.1 General Trend of NPLs Ratio

Table 4.10 below, shows NPL trend of individual community banks. Amani

VICOBA have uppermost NPL of 17.27% while Faraja VICOBA obtained the

lowest NPL of 10.4%. This means that Amani VICOBA should take certain measure

to reduce Non-performing loans (NPL) level, especially the credit management so as

to minimize bad loans. On the other hand, Faraja VICOBA also needs to take control

of its Non-performing loans (NPL) level to maintain and lessen the level of bad loans

on their vicoba members.

Table 4.10: NPL Statistics for Individual Community Banks for 6 Years

Community Banks

Amka A Amani TumainiKEC Faraja Ushikamano

NPL

Mean 12.05 17.27 13.5 10.4 11.2

Max 15.03 20.87 20.82 15.7 19.7

Min 7.2 6.23 7.02 6.12 5.1

Std. Dev. 3.16 5 5.3 3.7 5.2

Source: Analysis of Field Data 2019.

The results above display maximum Non-performing loans (NPL) of 15.35% while

the minimum Non-performing loans (NPL) for all five VICOBA for the period of

2013 to 2018 as 5.28%. The standard deviation of 3.73 which leaves a concise

answer that such five VICOBA’s values do not have to deviate knowingly from the

general mean. Hence results are higher than financial institutions’ average of 3%.

This demonstrates that something should be done by Vicoba so as to remain gainful

and reasonable (Table 4.11).

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Table 4.11: NPL Statistics for All Community Banks

Particular NPL

Mean 10.76

Median 9.92

Maximum 15.35

Minimum 5.28

Std. Dev. 3.73

Source: Analysis of Field Data 2019.

4.3.1.1 Trend of NPLs Ratio for Individual Village Community Banks

Generally, from the results NPL trend is increasing over the period especially 2014

to 2015 as seen in Figure 4.2 below. NPL increased from 7.2% in 2013 and falls into

8.1% in 2015 then goes rapid increase up to 13.7%, 15.03% in 2016 and 2017 which

maybe resulted from financial crisis that affected performance of member’s

businesses this is for Amka A. Amani started-off with more NPL ranging to 20.87%

in 2013 which was severely going to collapse but in the following year it drops hasty

to 6.23% and ongoing trend increased and remain at 12.83% and 13.05% over 2015-

16 and make up a fall 8.2% and a rise up 12.4% of NPL during 2018.

Tumaini KEC’s NPL shoots from 0 to 11.42% and increase speedily to 17.5%

(2014), 20% (2015), and 20.82% (2016) and thereafter drops to 7.02% in 2017 and

rise to 14.71% in 2018. Faraja in December 2013 showed result of 9.4% as a balance

and an increase towards 10.07% in 2014 with a small fall of 6.8% in 2015 and a

briskly increase to 13.28% (2016), 15.7% (2017) and a drop to 6.12% in 2018. In

Ushikamano, increase from 11% (2013) to 14.3% (2014) and a fast fall of NPL to

5.1% in 2015 and experienced a prompt increase in 2016, 2017 and 2018 with

18.03%, 12.8% and 19.7% respectively.

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Figure 4.2: Trending NPL Status for Individual Community Banks

Source: Generated from the Reports and Summary of Rural Banks 2013-2018.

4.3.2 Factors For Bad Loans/Non-Performing Loans

Despite the efforts made by the management of the vicoba to reduce loan defaults,

the situation is still persisting and somehow increases from time to time. In order to

achieve their goals management’s opinions and objectives needs to be settled and

sought out.

4.3.2.1 Factors for Bad Loans/Non-Performing Loans to Members

The response presented in Figure 4.3 below shows that majority of members (60%)

believe that business collapse is the core factor seen by members in their banks. It

causes threats towards their goals.

Many respondents Also majority of them explained that businesses fail because of

irresponsiveness to economic changes, poor implementation of the business plan,

lack of accuracy in business operations. Short and long term plans are crucial on how

business will be performed. There has to be measurable goals. So as to avoid damage

in the business progress.

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Figure 4.3: Distribution of Factors for Non-Performing Loans to Members

Source: Analysis of Field data 2019.

Dr. Graeme Edwards (n.d) who was a scholar shared views regarding facts for failure

of businesses:

“It’s not the plan that is important, it’s the planning”.

This means that bad management of loans make the members fail to understand or be

aware of the situation of losing and collapsing until it is too late.

One among the treasurer from the vicoba commented that:

“There is business failure because of lack of good leadership” Interview,

23 March, 2019.

-During the session with members one among loan borrowers said this:

“My business failed due to poor implementation. Most of money from the

loan caters for any family up-keep: fees, transport, rent, food. This

causes failure in my loans repayment” Interview 23 March, 2019.

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“My business was located along the Morogoro road. Demolishing of our

sites affected and forced us towards making failures in generating daily

income of Tshs. 180,000/- now” Interview 23 March, 2019.

The argument shows an occurrence of economic and infrastructure reforms

occurred recently have discouraged many areas and affected a lot of people.

Thus persona efforts are being highly needed for the improvement of person’s

lives. Thus Vicoba is one among choices that they saw to get economic and

social reliefs.

4.3.2.2 Factors for Bad Loans/Non-Performing Loans to Management

About 44% of management’s personnel respondents said Insufficient credit

assessment, borrower's dishonest, improper mechanism in monitoring activities and

occurrence of unfavourable conditions are the causes for bad loans. High loans

transaction costs, moral hazard, high interest rates on loan disbursed, and business

failure rated 24% while others rated 20% and 12% for the other members in the

management. (Table 4.12).

Apparently insufficient credit, dishonesty, and other factors tend to provide an alert

that the business might not be able to continue. Poor or lack of fulfilment of financial

commitments such as loans from vicoba and other financial institutions jeopardize

the day to day operations of community banks. Nonetheless, high loan transaction

costs, moral hazards and business failure also bring down the repayment of loans in

time. This is due to family problems such as: conflicts, poor trainings.

According to Berger and De Young (1997) as cited in Abaidooo (2015) weak

management is also a cause for loan default. It is in their power to determine whom

to give loan to and whom not to. Rouse (1989) also added that due to factors such as

poor judgement, indecisive, and lack of proper management and interpersonal skills

led towards defaults. Nonetheless, Balogun and Alimi (1988) acknowledges

contribution made by Ahmad (1997); Bloem and Gorter (2001).

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They and advocate that shortage of funds to form-up loans for borrowers, high rates

for the loans offered, government intervention through credit programmes offer are

causes for default too. Thomas (2000) cited in Abaidooo (2015); Akinwumi and

Ajayi (1990) and Fofack (2005) continued saying that due to family expenses being

high, economic circumstances and poor education. Loan defaults thus occurs.

Table 4.12: Factors for Bad Loans/Non-Performing Loans to Management

Particular Frequency Percent

Bad selection of borrowers, lack of feasibility study of the

borrower's history and business, poor collateral security and

unrealistic terms.

3 12.0

Insufficient credit assessment, borrower's dishonest, improper

mechanism in monitoring activities and occurrence of

unfavourable conditions.

11 44.0

Unexpected priced which changed due to different occasions,

insufficient of management practices, loan diversion and

reluctant fulfilling their contractual agreement.

5 20.0

High loans transaction cost on loan, moral hazard and high

interest rates on loan disbursed, business failure.

6 24.0

Total 25 100.0

Source: Analysis of field data 2019

4.3.3 Effects of Non-Performing Loans to VICOBA

During the focus discussion session chairperson among community banks said that:

‘Many borrowers have been dreaming of being successful in their

businesses overnight thus they join more than one VICOBA or multiple of

them. At the end they fail to repay back and endure to wandering to other

VICOBA dwellings to avoid such effects’

Karim, Chan and Hassan (2010) argue that increase of NPL lead to a decrease of

financial growth for vicoba. Vicoba need funds to coop with daily operations. Such

funds are being distributed to borrowers to get returns but when borrowers default

then financial growth is being stagnant.

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Vicoba need income resources that will help them to sustain and perform well in

their day to day operations if not then they will experience shortfall in financial

success.

Reducing vicoba’s lending potential: This means that from the idea that vicoba needs

to generate income from repaid loan amount with interest so as to have an audacity

of making more profits and lending to other borrower who need financial support.

When there is no income generated from the loans disbursed to borrowers

financially, vicoba start to collapse. Their lending capacity lessens to minimal points

finally that they cannot even support themselves (Karim et al., 2010).

Thus all researchers have contributed their views and hence many respondents opt

for Misunderstanding and confusion; bad image of the bank by 46.7% and followed

by Mismanagement of funds and seize, auctioning all assets owned by clients to

cover loan amount covered up with 42.5% of the respondents while the rest was

covered by Unstable operations and mistrust between bank and clients by 10.8% as

seen in Table 4.13 beneath:

Table 4.13: Effects For Bad Loans/Non-Performing Loans to Management

Particular Frequency Percent

Misunderstanding and confusion; bad image of the bank 56 46.7

Unstable operations and mistrust between bank and clients 13 10.8

Mismanagement of funds and seize, auctioning all assets

owned by clients to cover loan amount

51 42.5

Total 120 100.0

Source: analysis of field data 2019.

4.3.4 Person’s Correlation Coefficient for Three Variables

Person’s correlation analysis was calculated to investigate significant correlation

which was present amongst variables presented in Table 4.14. Results shows that

there is a significant negative relationship between NPL/bad loans and lending

potential.

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This insures that an increase in NPL lead to decrease in amounts of loan to be

disbursed to members/to be offered by the VICOBA. Also, there is a positive

relationship between ROA and LP. This is said to be insignificant.

Table 4.14: Person’s Correlation Coefficient

Particular LP NPL ROA

LP Correlation

Significance (2-tailed)

1

NPL Correlation

Significance (2-tailed)

-.631

.002

1

ROA Correlation

Significance (2-tailed)

.280

.008

-.256

.005

1

N - 120 120 120

Correlation is significant at the level of 0.01 (2-tailed test)

Source: analysis of field data 2019.

4.3.5 Correlation Outcomes

Person’s correlation was calculated. It showed significant correlation which was

present amongst NPL (Non-Performing Loans); BC (Business Collapse), CCAFBP

(Change of Credit Allocation to Former Business Plan); CBAE (Change in Business

Allocative Environment) and ICA (Insufficient credit assessment). Findings showed

NPL, BC, ICA, CCAFBP and CBAE are substantially related with ROA, while LP is

not correlated with ROA. The matrix shows independent and dependent variables

where portrays NPL, BC, ICA, CCAFBP, and CBAE as negative momentous

correlated with ROA. Such results expose LP have obtained positive figure although

it is insignificantly correlated with ROA as in Table 4.15 below.

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Table 4.15: Correlation of Variables Influencing ROA

ROA NPL LP BC CCAFBP CBAE ICA

ROA 1

NPL -0.6319 1

LP 0.2803 -0.562 1

BC -0.0621 -0.035 0.072 1

CCAFBP -0.384 -0.131 0.165 0.154 1

CBAE -0.044 -0.044 0.032 -0.045 0.390 1

ICA -0.081 -0.081 0.227 0.006 0.371 0.593 1

Source: Researcher’s Own Construction Using Village Community Banks Data,

2019; Significant at 5% Level.

4.3.6 Regression Analysis Outcomes

NPL has a substantial negative effect on the lending potential (LP) of all five vicoba

at (β=-0.561, t= -3.793, P≤0.05). This implies that NPL is inversely affected by

lending potential which means, suppose 1% of NPL increases this leads to 0.561%

decrease in funds in the vicoba. This is likely to be comparable results also obtained

from correlation field. The R-square value of 0.318 this denotes that 31.8% of

variables in lending potential of vicoba is generally expressed by NPL.

In other words, a negative and statistically insignificant figure indicates that a rise in

NPL is frankly related with a decrease in the ability of giving loans to borrowers

(Lending potential) of certain bank. As a result, this does not have explanatory power

over the bank’s profitability levels. This is due to the economic activities and

business that the borrower holds and operates which may play a role and may be

associated with a low rate of defaults as seen in Table 4.16 below.

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Table 4.16: Regression Results on NPL vs LP

Variables Coefficients Std. Error t-statistics Prob.

C

NPL

0.525

-0.561

0.071

0.148

7.419

-3.793

0.0000

0.003

R-squared 0.318

Adjusted R-Squared 0.312

F-statistics 5.504

Prob (F-statistics) 0.024

Dependent variable: LP (Lending Potential)

The reason behind this relationship is customer default on interest and principal

payments. Both of these affect VICOBA’s financial statements. This cause a

decrease of asset base of the bank. The principal loan is being written off as expenses

because they are not sure whether those loans will be repaid back or not. All these

reduce profits of the bank. These findings support information of asymmetry theory

and bad management hypothesis that argue; an increase in NPL results in an adverse

selection which is merely linked with management inability to maintain and control

operations efficiency that is applicable in log run and this decreases profitability.

This supports hypothesis that states: Bad loans do affect lending activities for the

potential and profitability of VICOBA which means the higher the NPL the lower the

ROA (Kithinji (2010) and Kagri, 2011).

Albeit the results of NPL with LP are inversely, to get outcomes for the effects of

NPL into profitability (ROA); NPL is treated as proxy for independent variable and

ROA as dependent variable. A negative but insignificant effect on the ROA (β=-

0.6319, t= -2.742, P≥0.05); The R-square value of 0.066 this denotes that 6.6% of

variables in lending is not potential for these vicoba as detailed by NPL. It is

observed that F-statistics (2.261) is not significant at 5 percent confidence interval

(P=0.083≥0.05) which means that this model will not provide meaningful inferences

as seen in Table 4.17 below.

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Table 4.17: Regression Results on NPL vs ROA

Variables Coefficients Std. Error t-statistics Prob.

C

NPL

0.525

-0.6319

0.071

0.148

7.419

-2.742

0.0000

0.453

R-squared 0.066

Adjusted R-Squared 0.058

F-statistics 2.261

Prob (F-statistics) 0.083

Dependent variable: ROA (Return on Assets)

4.4 Hypothesis Test Of Impact of NPL on ROA and LP

4.4.1 Research Hypothesis

The following are the results of hypothesis seen below:

It is true that insufficient credit assessment, business collapse, change of credit

allocation to former business plan and change in business allocative environment are

the core factors causing bad loans default therefore (Figure 4.3 Ibid);

H11: Insufficient credit assessment, business collapse, change of

credit allocation to former business plan and change in business

allocative environment cause bad loans default in VICOBA in Kibaha

district

It is seen through regression analysis results that bad loans (NPL) affect lending

potential negatively and statistically insignificant indicate that a rise in NPL is

frankly related with a decrease in ability of giving loans to borrowers (Lending

potential) (Table 4.16 Ibid). Similarly, bad loans (NPL) have a negative influence but

insignificant effect on ROA (Table 17 Ibid). Thus this is to say that; bad loans do

affect both ROA and Lending Potential in a negative way but significant to LP and

insignificant towards ROA.

H22: The bad loans do affect lending activities for the potential and

profitability of VICOBA in Kibaha district

Objective 2

Objective 3

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4.4.2 Research Theory

Table 4.18: Summary of Hypothesis and Theories

Hypothesis

number

Hypothesis/theory Hypothesis

sign

Actual sign

of result

Statistical

significance

Conclusion

(hypothesis/theory)

1 Asymmetric of

information theory

- - significant Supported

2 Agency theory - - significant Supported

3 Stewardship theory - - significant Supported

4 Mission drifting

theory of microfinance

+ + insignificant Not supported

5 Credit rationing theory + + insignificant Not supported

6 Financial acceleration

theory

+ + insignificant Not supported

7 Bad management

theory

- - significant Supported

Source: Analysis of field data 2019.

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CHAPTER FIVE

SUMMARY, CONCLUSION AND RECOMMENDATIONS

5.0 Introduction

This chapter provides a summary of the main findings obtained from the analysis a

general conclusion of the study and recommendations.

5.1 Summary of the Results

The study was conducted to find the effects of bad loan on the profitability and

lending potential of Village Community Bank (VICOBA) in Kibaha District. The

samples include selected five VICOBA in the area. Banks selected consist of Amka

‘A’, Amani, Tumaini-KEC, Faraja, and Ushikamano. Three objectives were used in

the survey. The trend of bad loans (2013-2018) of VICOBA; investigating factors for

bad loan default of such VICOBA and inspecting effect of bad loans on lending

activities for the potential and profitability of VICOBA in Kibaha district. All these

were employed for the purpose of acknowledge findings.

From the results it has been seen that these five community banks are facing a series

of NPL (bad debts). Vicoba have to step up and make improvements on their bad

loans situation. The occurrence of high NPL means that VICOBA will be forced to

write off some of their loans as bad debts resulting to deduction of profits.

Hitherto, a high rate of NPL constantly means that these community banks will not

have the capacity of lending more loans to members. This will destroy the

profitability sane since they rely mostly on interest income to regenerate profits of

their own and meet their day-to-day tasks. This means that there is a need for Vicoba

to take a step towards improving their status in loan since results are showing there is

an implications of profits for the banks. They need to maintain low levels of bad

loans so that profits can be elevated to comprehend with lending potential factors.

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Rapid increase in NPL may also result from negligence in close loan monitoring and

ineffective credit appraisals. For Vicoba to overcome these catastrophes; they have to

regularly maintain clear monitoring of their activities done by borrowers, improving

credit recovery rates and make a clear search of information regarding borrowers

through credit scoring.

This study revealed that VICOBA had scarce credit assessment, borrower's

dishonest, improper mechanism in observation activities and incidence of

unfavourable conditions. Ahmad (1997) discovered that dangerous loans are a true

drawback in banking sector. Negligence in observation of borrowers could bring

distress towards the economic conditions of the banks.

5.1.1 Factors for Bad Loan Default for VICOBA

About (44%) of respondents concisely said there is insufficient credit assessment as a

major factor bad loans. Other factors include: Borrower's dishonest, borrower’s

dishonest, and Improper mechanism in monitoring activities.

5.1.2 Effect of Bad Loans on Lending Activities for the Potential and

Profitability of VICOBA

NPL have obtained significant negative effects under lending potential to banks. This

implies that a mere increase of percentage of NPL draws a decrease in the amount of

funds that are available for giving credit to borrowers expressed by Appia (2011) and

Nawaz et al., (2012). Yet is being revealed that NPL have a negative but insignificant

effects on ROA.

Reducing vicoba’s lending potential: this means from the idea that vicoba needs to

generate income from repaid loan amount with interest so as to have an audacity of

making more profits and lending to other borrower who need financial support.

When there is no income generated from loans disbursed to borrowers financially,

vicoba start to collapse and lending capacity is being lessen to minimal point that

they cannot even support themselves.

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An increase of NPL lead to a decrease of financial growth for vicoba. As the fact that

management need funds to coop with daily operations and such funds are being

distributed to borrowers to get returns but when borrowers default then financial

growth is being stagnant.

5.2 Ways to Minimize NPL

Acquisition of collateral security: this will reduce bad loans. Loan given to customer

should be secured by collateral with the capacity to recover their loan in case of

default. In addition to that, pledged securities should be covered by insurance to

secure them against fire, flood and all associated risks during credit period.

Introducing credit life insurance: this will be helpful to cover the loan when defaulter

will not be able to for example; death of a borrower and a total disability.

Developing appropriate credit systems: through diversification of loans, control

systems and detection of bad borrowers this will reduce NPL level.

Use of methodologies like CAMPARI and 6 Cs that are being practiced to borrower

to see if he/she is trustworthy or even worthy of getting that loan. Thus through

testing them this will filter good from bad borrowers hence reducing bad loans.

Close monitoring customer’s and vicoba operations: it will be effective when vicoba

will make sure that their clients has good education regarding loans and even other

products offered, customer being monitored frequently, giving advice during

monitoring session so that when they notice any sign of default then they will make

appropriate measures.

Reducing moral hazard and its consequences. Developing credit risk management

that will help vicoba to reduce their credit risks but also other risk when they

introduce risk management.

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5.3 Conclusion

Bad loans/NPL are one among the problems that any financial and even non-

financial institution experience, this leads to stagnation and banks failure. NPL tends

to reduce profitability of the banks. These rural banks have been unable to remain

reasonable in the turbulent financial section.

There has been a firm change over the years but more likely the results presented say

in this study there has been rise and fall of NPL in those six (6) years. NPL have

negative significance on lending potential. Similarly, NPL have a negative impact on

profitability of the banks. The study gives an open discussion on causes of bad loans

within the banks. These involves: insufficient credit assessment, borrower’s

dishonest, and improper mechanism in monitoring activities. Effects of NPL to

Vicoba were mentioned. Others were: misunderstanding and confusion; bad image of

the bank, mismanagement of funds as a result Vicoba tend to seize/auctioning all

assets owned by clients which was pledged as collateral to cover loan amount.

5.4 Recommendations

This sub-section provides the recommendations basing on analysis:

5.4.1 Management

Effective credit monitoring team: clear monitoring on a day to day basis activities of

borrower is highly needed. The team will be responsible of developing credit systems

that helps to distinguish bad and good borrowers through computerising systems.

Nonetheless, they should have an effective recovery strategy which will back-up the

financial status of the banks.

The management will have to take responsibility using modern technology: Credit

assessment systems is used by financial institutions like commercial banks to get

borrower’s information. Asymmetric of information theory it demonstrates how

adverse problems. and moral hazard on which they have a better significance

accumulation of NPL in financial.

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Reducing confusion on good and bad borrowers caused by borrower's dishonest:

Dishonesty occurs when personal characters affect VICOBA’s situation. VICOBA

as an institution accompanied with varieties of human beings they need to learn to

live with each other: yet learn for the best using models such as 6Cs and CAMPARI.

Education to internal customers: Vicoba need to be updated with recent systems and

information. Likewise training customers in relevant fields to enhance their skills and

capacity so that they can be serve borrower’s according to their needs in appreciable

level.

Reducing the NPL rate, ensuring effective and efficient credit systems have to be

reviewed. Credit systems like credit worthiness, building commitment faith to

borrowers, employing cost efficient mechanisms, reducing information gap towards

managing loans to reduce such NPL rate need to be considered too.

Closer monitoring of VICOBA’s operations: This should be done by the registrar and

team or the government’s directory responsible for overlooking their daily

operations. Also, there should be efficiency ratios, liquidity ratios and checking on

capital adequacy for understanding the general vicoba status/trend and managing the

costs and incomes (capital positon) of VICOBA. This will help banks to initiate early

warnings and weaklings for the betterment of the bank and the reduction of NPL.

Securing customer’s information during credit assessment. This will help Vicoba to

reduce the occurrence of information asymmetry.

Introduce credit life insurance: NPL also is contributed by death and total disability

of members. It is very unfortunate that most of VICOBA do not insure their

customers with credit life Insurance hence lose money when death/total disability

occurs. I therefor advice VICOBA to introduce credit life insurance for reducing

NPL.

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5.4.2 Customers/Borrowers

Education: this is another endorsement for both borrowers and internal customers. To

borrowers they should understand the audacity of loans provided by bank. Also,

giving education continuously has to be practiced and not by the period of getting

loan. Nonetheless, how to operate their businesses and career to inhibit their debt

from increasing.

Close monitoring of customer’s operation on daily, weekly and bi-weekly periods.

This will help customer to be more keen in performing his/her business. Getting

immediate assistance during such monitoring period which will benefit for both

parties customer and Vicoba.

5.4.3 Regulators and Researchers

Regulators should watchfully monitor Vicoba operations especially in their

computations regarding efficiency ratios, liquidity ratios and capital adequacy.

Giving advice on the regulations, policy practice and effective monitoring of credit

management in Vicoba.

Future researchers should make effort on analysis of bad loans/NPL. Accompanying

more studies on NPL situations not only in Vicoba but also in other Micro-finance

institution and financial institutions in rural and urban areas. Since this study abides

on effects of bad loans on profitability and lending potential of Vicoba, researchers

should carryout comprehensive study on bad loans to benefit others in their further

studies.

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APPENDECIES

Appendix 1: QUESTIONIRE FOR MANAGEMENT

The questionnaire is meant to collect data for academic purposes only. All responses

shall be entrusted and treated strictly very confidential. Your response to the

following questionnaire would be highly cherished.

District __________ Ward ____________ Village __________

Institution_________________ Date ________________

PART ONE: GENERAL INFORMATION

Please put a tick mark in the box corresponding to the correct answer against each

question according to your option below and fill in the space provided.

1. Sex

(a) Male

(b) Female

2. Education level

(a) Primary

(b) Secondary

(c) Certificate

(d) Diploma

(e) Bachelor

3. Occupation

(a) Manager

(b) Dept. Manager

(c) Accountant

(d) Assistant Accountant

(e) Secretary

(f) Discipline master

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4. Work experience or membership in years.

0 – 4 5 – 10 11 – 15 16 – above

PART TWO: QUESTION RELATED TO THE STUDY.

5. What categories of loan facilities are being offered in your bank?

(a) Managed loans

(b) Salary loans

(c) Commercial loans

(d) Funeral loans

(e) Overdraft

(f) Others…………………………………………………………….......

6. What are the causes of bad loans in the VICOBA?

(a) Bad selection of borrowers, Lack of feasibility study of the borrower’s

history and business, Poor collateral security and Unrealistic terms

(b) Insufficient credit assessment, Borrowers’ dishonest, Improper

mechanism in monitoring activities and Occurrence of unfavourable

conditions

(c) Unexpected priced which changed due to different occasions,

Insufficient of management practices, Loan diversion, Reluctant

fulfilling their contractual agreement

(d) High transaction costs on loans, Moral hazards and high interest rates

on loan disbursed, Business failure

7. What are the effects of bad loans in lending activities of VICOBA?

(a) Risk management and Declining of Portfolio Asset Quality

(b) Poor screening of borrowers and Stagnation of loan performances

(c) Reducing of profit and Humiliation of the bank

(d) Poor performance financially and Declining of its operations

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8. What kind of documents that are normally requested before a loan is

disbursed a client?

…………………………………………………………………………………

…………………………………………………………………………………

9. What is the range of a normal loan duration facility?

(a) 6 months

(b) 12 months

(c) 24 months

(d) Other……………………………………………………………………

10. How does your bank rank a loan facility to be bad loans/Non-performing

loans?

(a) 6 months and above

(b) 12 months and above

(c) 24 months and above

(d) Others…………………………………………………………………

11. Have bad loans affected your VICOBA operation’s profitability?

(a) Yes

(b) No

(c) Give other details if any;

…………………………………………………………………………

…………………………………………………………………………

12. Have bad loans affected your VICOBA in lending activities?

(a) Yes

(b) No

(c) Give other details if any;

…………………………………………………………………………

…………………………………………………………………………

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13. In your opinion, which of the following factors causes NPL in your bank?

(a) Ineffectiveness in loan monitoring

(b) Delay in recovery

(c) Diversion of loans

(d) Unwillingness to repay loans

Others; …………………………………………………………………

…………………………………………………………………………

14. What problems are associated with loan recovery in your bank?

…………………………………………………………………………………

…………………………………………………………………………………

15. Do you think non-compliance with credit policy of the bank accounts for the

bad loans in the bank?

(a) Yes

(b) No

If yes, which are the following accounts for that?

(a) Customer pressure

(b) Management pressure

(c) Board pressure

(d) All the above

(e) If Others, please specify

…………………………………………………………………………

…………………………………………………………………………

…………………………………………………………………………

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Appendix 2: QUESTIONAIRE FOR MEMBERS

The questionnaire is meant to collect data for academic purposes only. All responses

shall be entrusted and treated strictly very confidential. Your response to the

following questionnaire would be highly cherished.

District __________ Ward ____________ Village __________

Institution_________________ Date ________________

PART ONE: GENERAL INFORMATION

Please put a tick mark in the box corresponding to the correct answer of your choice

against each question according to your option below and fill in the space provided.

1. Sex

(a) Male

(b) Female

2. Education level

(a) Primary

(b) Secondary

(c) Certificate

(d) Diploma

(e) Bachelor

(f) Others……………………………….………………………………….

3. Occupation……………………………………………………………………

4. Duration of membership in years.

0 – 4 5 – 10 11 – 15 17 – above

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5. Financial status

(a) Good

(b) Ordinary

(c) Very good

(d) Bad

PART TWO: QUESTION RELATED TO THE STUDY.

1. Is VICOBA popular in your area?

(a) Yes

(b) No

2. Which area the institution makes more contribution in socioeconomic

development through products they offer?

(a) VICOBA

(b) Banks

(c) UPATU

(d) SACCOS

3. What kind of loans ae being offered by the bank?

(a) Salary loans

(b) Commercial loans

(c) Funeral loans

(d) Overdraft

(e) Managed loans

(f) Others…………………………………………………………..………

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4. What are the causes of bad loans to you as a client to the bank?

(a) Borrowers’ dishonest, Poor collateral security, Funds diversification

and poor investment

(b) Occurrence of unfavourable conditions, Improper mechanism in

monitoring activities, Bad screening of borrowers and Business

collapse

(c) Change of business environment, Change of credit allocation in

former business plan, High transaction costs on loans, Moral hazard

and high interest rates on loan disbursed

(d) Poor monitoring techniques, Reluctant fulfilling their contractual

agreement

5. What are the effects of bad loans/NPL to bank?

(a) Misunderstandings, confusion and Bad image of the bank

(b) Unstable operations, Mistrust between bank and clients

(c) Mismanagement of funds, Seize and auctioning all assets owned by

clients to cover loan amount

6. What hinders credit officers in performing effective monitoring of bad loans

/NPL?

(a) Lack of logistics and Under staffing

(b) Bad road to project sites and Ineffective supervision by management

(c) Inadequate motivation, Poor attitude of staff, Ineffective supervision

by external monitors

(d) All the above

7. What are the causes of delays in loan approval by the bank?

(a) Rigid approval procedures

(b) Customers inability to meet approval requirement

(c) Liquidity problems

(d) Poor credit appraisal

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8. What reasons account for loan diversion on clients like you?

(a) Inadequate proper monitoring, Expectancy of high in order business

ventures

(b) Ignorance of terms and conditions attached, Differences in interest

rate on loans different sectors

(c) Inadequate financing sometimes Late disbursement of loan

9. What ways can a member/borrower prevent bad loans?

…………………………………………………………………………………

…………………………………………………………………………………

…………………………………………………………………………………

10. What kind of attitude would you have towards loan repayment?

(a) Better

(b) Good

(c) Poor

(d) Worse

11. What kind of attitude would you have towards overdue loans?

(a) Better

(b) Good

(c) Poor

(d) Worse

12. Is the amount sanction for disbursement enough to your expectation?

(a) Better

(b) Good

(c) Poor

(d) Worse

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13. As an individual, what will you do to reduce the bad loans or overdue loans

on your views?

…………………………………………………………………………………

…………………………………………………………………………………

…………………………………………………………………………………

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Appendix 3: INTERVIEW

Checklist of Focus Group Discussion for the Groups

All Responses Shall Be Entrusted and Treated Strictly Very Confidential. Your

Response to the Following Questionnaire Would is Highly Cherished.

1. What do you understand regarding the trend of bad loans?

2. What circumstances hinders you as a client during late loan repayment or

delinquency loans?

3. What are the factors for bad loan default?

4. Explain ideas and concepts that may be done for eradicating bad loans to

enhance institution’s performance?

5. What are the effect of bad loans on lending activities for the potential and

profitability of VICOBA?

6. What are the additional costs that associated with bad loans?

7. How the changes in overall profitability of the VICOBA affect the

institution?

8. Why there is Ineffectiveness of following up the clients’ obligation?

9. How multiple borrowing (meeting demand of client) facilitates growth of

VICOBA?

10. When do you think there might be an increase of commercial funding in the

institution?