“World's Online Marketplace”

Company at a Glance

Founded- September 3 1995• Founded by-Pierre Omidyar.• Headquarters- San Jose, California• 30 million active users• $20 billion in annual trade.• Employees-27,770• CEO-John Donahoe

Service Innovations

• Member Community• Chat Boards• Discussion Groups• Neighborhood Watch• Willingness to listen• VOC