editors cone health nurse executives · • redesigning behavioral health care to include: 1)...
TRANSCRIPT
conehealth.com Fall 2014 • Vol. 11 No. 3
T h e p u l s e o f n u r s i n g a T C o n e h e a l T heditors
3rd annual nursing research symposium Keynote address by Dr. Courtney lyder
page 3Nursing BeatMission sTaTeMenT
To communicate and celebrate
the dynamic power of
nursing innovations and
enduring values.
Lisa Boland, RN, MSN, NEA-BCManager, nursing outreach and retention,
setting the pace editor
Sarah Clark, RN, MSN, CCRNsimulation Coordinator
Jennifer L. Fencl, DNP, RN, CNS-BC, CNOR Clinical nurse specialist, operative services
Belinda Hammond, RN, MSN, CEN, CCRNClinical nurse educator, Critical Care
Thresa Haithcock Isley, DNP, RN, APRN-BCClinical nurse specialist
Nancy Summerell, RN, MSNClinical nurse educator, eD academy
Editor-in-ChiefSarah Lackey, RN, MSN, CCNSMagnet program Coordinator
nDnQi site Coordinatorrapid response Team, relief
marketiNg supportDeborah Humphrey, MA
Director of Communications
desigNerMary Jo Helms, CreativeMode
Theresa Brodrick, phD, rn, Cns, Cna executive Vice president & Chief nursing officer
anne Brown, rn, Msn, pCCn Director, nursing/patient servicesWesley long hospital
Dennis Campbell, rn, Ms, Bsn, nea-BC Vice president, nursing/patient servicesBehavioral Medicine services
laVern Delaney, rn, Msn, Mha/MBa Vp, nursing /patient servicesalamance regional Medical Center
Waqiah ellis, rn, Msn, ne-BCDirector, nursing/patient servicesMoses Cone hospital
Debbie grant, rn, Msn, Cenp Vp, nursing practice, education and Community outreach
Tracy Diffenderfer, rn, Bsn, Msn, Cnor executive Directoroperative services and anesthesia
Mona easter, rn, Bsn, MBa Vice president, nursing/patient servicesannie penn hospital
Karin henderson, rn, Msn, Cenp executive Directororganizational integration
Joan lopresti, rn, Ms, Bsn, nea-BC Director, nursing/patient services, Moses Cone hospital
annette osborne, rn, Msn Vp nursing/patient servicesMoses Cone hospital
sue pedaline, Dnp, rnC, Ms Vp nursing/patient services,Women’s hospital
Cheryl somers, rn, Msn, nea-BC executive Director, emergency services
Youland Williams, rn, Msn, nea-BC executive Director, nursingoncology services
Cone health nurse executives
1200 North Elm Street, Greensboro, NC 27401conehealth.com/nursing
Reinventing Care MAGNETTrANsforMATioNAl lEAdErship
2 27
Happy New Year! What an incredible
year we had in 2014!
first, Cone health was re-
designated Magnet for the third
time as a health system. as you
all know, we were one of only
three health networks in north
Carolina to achieve this important
designation three times in a row. This is a true
testament to your excellence in nursing. Just a few months
after this honor, 26 of our nurses were named to the state’s
great 100, making Cone health the most recognized team in
north Carolina – for the fourth consecutive year!
These accomplishments truly reflect the outstanding
work you do every day for our patients and communities.
Congratulations on these well-deserved honors, and thank
you for your contributions!
as we move into 2015, i am energized by the fabulous
opportunity we have for another great year. Most
significantly, this includes our opportunity to make a
real difference for our patients as we work together in
reinventing Care across Cone health.
as nurses, each of you will be a driving force in redesigning
how and where we care for women, children, behavioral
health and surgical patients in greensboro. Working together
with physicians and patients, we will develop a new model to
provide the very best, high-quality and cost-effective health
care long into the future.
as you know, we estimate this $100 million project will
include:
• Moving Women’s Hospital to a separate and distinct area
on The Moses h. Cone Memorial hospital campus by early
2019.
• Redesigning behavioral health care to include: 1) opening a
new outpatient facility in 2016 and 2) replacing Cone
health Behavioral health hospital, likely by late 2019.
• Renovating and expanding surgical areas at Wesley Long
hospital, as one part of our continuing planning process
related to operative services.
as nurses and key care providers, you will be invited to
participate in everything from planning the care design and
the flow of the new facilities to sharing your specific ideas
about what will go where in our patient rooms and operating
suites. Your input is critical to this process.
These are very exciting times for all of us as Cone health
caregivers. i look forward to learning more from you as we
work together to provide the most exceptional care possible
for our patients and our communities. as always, thank you
for all you do every day!
respectfully,
Theresa Brodrick, phD, rn, Cns, Cna
i recently heard a story – a written essay read aloud – on national
public radio. The essayist had heard one side of a phone
conversation while she rode home on a commuter train at
the end of the day. she described her impressions of the
speaker, the conversation, and the way the information was
delivered. The phrases sounded scripted, practiced and stale.
she wondered about the person on the other end of the
conversation, and how the call was being received.
i was heartened to hear that at the end of the essay, the author took
another perspective – that of the caller. she asked herself questions about the possible
situation, what mental state the caller was in, what the relationship between the two might
be, and what circumstances led up to the conversation. she asked some key questions that
would lead to more understanding of the overall situation, not just what she was directly
observing.
This issue of Nursing Beat is devoted to nursing research. any kind of research activity is
searching for answers. The search for what is really true is complex. We have to open our
minds and consider all sides of an issue. When we start down that road – the one where we
genuinely ask questions – we have to be ready to let go of cherished ideas in favor of proof,
and beyond that, change our practice accordingly to benefit the people we serve. it is an
exciting path to take, and we must have the courage to be open to what we find.
Cone health has some very fine structures in place to assist anyone in quality improvement,
evidence based practice, and nursing research projects. opportunities to stretch our
thinking with nationally known speakers occur yearly at the annual research symposium. The
work of Cone health’s nursing research Council to provide tools, mentoring and guidance
has helped nurses produce locally, regionally, nationally and internationally acclaimed
nursing science. Cone health nurses contributed 26 articles to nursing journals in 2014.
like the person listening in on the commuter phone call, we have to broaden our vision and
consider what might be happening outside the obvious. What does the other side of that
situation look like? Can we put ourselves in different shoes? Can we consider the possibilities
outside the flow of our daily routine? The gateway to innovation in our practice and in our
work environment resides in us. read, think and research! v
sarah lackey, rn, Msn, CCns, editor-in-Chief
Magnet program Coordinator, nDnQi site Coordinator
rapid response Team, relief
Cone healTh Cone healTh
We serve our communities by preventing illness, restoring health and providing comfort, through exceptional people delivering exceptional care.
from the Editor
send your presentations, promotions, graduations, accolades and honors to lisa Boland at [email protected]
Check the nursing website at Cone Connects>Departments and Teams>nursing>Celebrations or
https://sharepoint.conehealth.com/nursing/celebrations.aspx. v
When we start down that road – the one where we genuinely ask questions – we have to be ready to let go of cherished ideas in favor of proof, and beyond that, change our practice accordingly to benefit the people we serve.
INSIDE THIS ISSUEMessage from the Cnonurses need More swaggerBedside nurses and nursing researchinnovation spotlight graduationsone size fits allsymposium Winners CircleQuality improvement evidence-Based practiceevidence-Based and research poster awards
Thriving with interdisciplinary partnershipsCertificationsContributing to nursingThe outcomes of Magnet re-Designationfrom the editor
2359
10111314161619212627
Cone Health was granted its 3rd magnet designation as a health care system in august 2014.
in her announcement call, Deb Zimmerman, chair of the
Commission on Magnet, shared the six exemplars from
Cone health that will be included in the Magnet learning
Community. This repository for information and innovation
is maintained by the american nurses’ Credentialing Center
(ANCC) to make available to other Magnet facilities and
participants the activities and outcomes that are driving
nursing forward.
The exemplars were:
1. Cone health is a world-class organization in ensuring open
communications, particularly in the manner in which leaders
guide transitions during periods of planned and unplanned
change. Zimmerman specifically cited the listening and
learning opportunities that give rise to dialogue between
those leading the organization and those providing patient
care.
2. Cone health’s educational programs for nurses are
exceptional. The new graduate nurse academy has played
a significant role in Cone health achieving a retention rate
of 92 percent for new nurses, a far greater rate than the
national average.
3. Cone health is a role model for establishing partnerships,
such as the Congregational nurse program, to address
health care needs in the community.
4. Cone health is exceptional in the way that nurses assume
leadership roles in interdisciplinary collaborations such as
the manner in which sickle cell patients and those newly
diagnosed with diabetes receive multidisciplinary care, and
falls prevention efforts.
5. Cone health has expertise in providing interdisciplinary
collaboration across multiple settings in the continuum
of care. for example, the care that is provided to stroke
patients across three emergency Departments helped Cone
health outperform national stroke association targets.
6. in so many areas, innovation is vibrant at Cone health.
Zimmerman specifically cited the Mother-Baby unit for
innovatively helping new moms allay their fears about their
ability to breastfeed.
another Magnet
accomplishment—Theresa Brodrick, CNo for Cone
health, and Marjorie Jenkins, Director of nursing
research, were selected
to deliver a podium
presentation at the national
Magnet Conference in
Dallas in october 2014.
Their topic was: “goodbye
Manual Tracking: adapt
Your existing system to
support Data Collection
and patient Care.” v
The outcomes of Magnet Redesignation
Dr. Jenkins and Dr. Brodrick presenting at the national
Magnet Conference
326
it was difficult to get a good photo of Dr. Courtney lyder,
the keynote speaker at the Cone health 3rd annual
nursing research symposium. he just would not stay in
one place. “nurses need more swagger,” he admonished
his audience, as he demonstrated just what he was talking
about, sashaying from one side of the room to the other,
addressing every segment of the audience with, indeed, a
swagger in his gait.
his point? While nurses are assuming greater responsibility
and being held more accountable in health care today,
the public’s understanding of nursing has continued to
be limited in scope. Depiction of nurses in the media is
often inaccurate, and, quite frankly, out-of-date. as we
face the turbulent times of health care reform, nurses are
more than ever in a position to improve patient quality and
safety. nurses need more swagger – we need to broadcast
our role and value inside and outside the health care arena.
patient protectionDr. lyder started the audience thinking of our nursing
role in the current climate of health care by pointing out
a much forgotten phrase in the signature health care
legislation we are now in the midst of enacting: “The
Patient Protection and Affordable Care Act. “
from the first day of nursing school we learn that the
most important duty of the nurse is to protect the patient.
safety for the patient is linked to Quality. our strategy
must always include thinking outside the box because
we don’t always have the answers. We have to ask the
questions, and we need data from research to lead change.
Dr. lyder emphasized that no one knows exactly what
will happen in the future; we do know that if we work
collectively and come prepared with data, we will advance
health. That is, if we can increase our swagger.
Continued on page 4
On the cover: Dr. Courtney Lyder, ND, ScD(Hon), FAAN was the keynote speaker for the 3rd Annual nursing research symposium.
above: Dr. lyder inspired, educated, and amused the participants of the 3rd annual nursing research symposium.
Cone healTh Cone healTh
By Nancy Summerell, RN, MSN, CEN and Sarah Lackey, RN, MSN, CCNS
MAGNETTrANsforMATioNAl lEAdErship
Nurses Need More Swagger: Keynote address by Dr. Courtney lyder
4 25
Nurses Need More Swagger, Continued
Cone healTh Cone healTh
“Don’t work hard, just do your job.”
– Dr. Courtney lyder
Janice Smith, RN, BSNAnnie Penn Hospital – Cone Health Most patients who are admitted to intensive care units
(ICU) are later transferred to general hospital units prior
to being discharged home. iCu nurses suspected that the
evaluation of their care was being aggregated with the
evaluation of the medical-surgical unit in after-discharge
patient satisfaction surveys. This combination makes it
difficult for the iCu nurses to determine what they need to
address from the patient perspective.
The purpose of this study was to determine if a visit
from an iCu nurse to patients who had been transferred
from the iCu will increase patient and nurse employee
satisfaction.
prior to project initiation, anonymous staff surveys were
conducted related to staff perception of satisfaction with
follow-up after patient discharge. The survey consisted
of five questions that were developed by the iCu shared
governance members. a link to the survey was emailed
to staff through the hospital’s intranet and was repeated
at the end of the project. Then education related to the
purpose and the process of the study was conducted for
all iCu staff during shift huddles.
The criteria for patients to be visited included those who
were admitted into the iCu for longer than 24 hours and
then discharged to the medical unit for longer than 12
hours. at the time of transfer, a survey with the patient’s
name, new room number and time of transfer was placed
near the nursing shift assignment log. The iCu nurses
utilized the “Critical Care family satisfaction survey”
to follow up with the patients. The visiting nurse would
review the survey with the patient and/or family members.
This method provided immediate feedback that could be
shared with the staff on any improvements that could be
made for future patients. This also provided an opportunity
to answer any questions about the care the patient
had received while in the iCu. When the patient was
discharged, the discharging nurse left a survey with the
patient’s name, room number and discharge time near the
nursing shift assignment log. of the 81 patients who met
the study criteria, 31 were seen (38 percent)
a comparison of the press ganey scores from the previous
three quarters demonstrated an improvement in the mean
patient satisfaction scores. The employee surveys revealed
an increased positive attitude toward the patient visits and
increased job satisfaction. v
Increasing ICU Patient and Nurse Satisfaction Through follow-up Visits
CoNtriButiNg to
NursiNg sCieNCe
Courtney Lyder’s tips to think about:• Pack and carry your own baggage. As nurses, we
love to take what others want us to take. We need
to learn to pack our bags, take what is ours and
leave others to carry their own bags.
• Put your oxygen on first.
• If we do not work together, we will go nowhere fast.
• There are no mistakes in life, only opportunities to
grow and learn.
• The only limits on your life are those you set for
yourself.
• Time is your most precious commodity and it
cannot be placed on layaway – live a life of purpose.
• Don’t go where you wish not to go.
• The quality of your life is the quality of your
contributions.
• Avoid people who pluck and blow.
Dr. Courtney H. Lyder is Dean of the uCla
school of nursing, professor of nursing, Medicine
and public health; executive Director, uCla patient
safety institute and assistant Director of the uCla
health system.
a fellow of the american academy of nursing and
the new York academy of Medicine, Dr. lyder has
written more than 200 journal articles and book
chapters. During his academic nursing career, he
has received more than $22 million in research
and training grants. he is an expert in gerontology
concentrating his clinical research on chronic care
issues of older adults. he has focused research
on identifying erythema in darkly pigmented skin,
pressure ulcer prevention, wound healing, and
quality and patient safety issues.
professional story, professional successparticipants at the symposium got to know Dr lyder
as he told his professional story. his introduction to
nursing research started when a professor inspired him
to work as a research assistant. The landmark studies he
participated in led to the development of the Braden scale
for assessing pressure sore risk-something we all use
every day. his most recent work? he served as the lead
investigator for pressure ulcer incidence and prevalence
in u.s. hospitals, work that assisted the u.s. government’s
decision to stop paying for hospital-acquired pressure
ulcers.
Courtney lyder is inspired, inspiring and challenges us
to be so too. as a national health care leader and noted
researcher in patient safety, wound care and geriatric
nursing, his message to us is timely, relevant, and
demonstrated by his work and his presentation. v
TThe infrastructure set up by the nursing research Council
makes participating in quality improvement projects,
evidence-based practice projects and nursing research easy.
Many bedside clinical nurses have been involved in nursing
research in the Cone health network. We interviewed some of
them to share their perspectives.
Nancy Caddy, rN3-BC, BsNpediatrics, the moses H. Cone memorial Hospital
nancy Caddy has been a nurse in the pediatrics department
since 1985 and began working with quality initiatives early in
her career. This led her to become a member of the nursing
research Committee, and later the nursing research Council.
nancy values nursing research, stating, “in order to be an
advocate for your patient, you need to look at the data.”
nancy is intrigued to see where nursing research will take
her practice next. she incorporates research into her practice
daily. nursing research drives how neonatal sepsis is identified
and treated, how asthma is managed acutely, and how
bronchiolitis protocols have decreased patients’ length of stay.
she says, “There is always new information, better ways of
doing things. nurses need to stay up to date because things
are always changing.” nancy credits the pediatric Clinical
nurse specialist, Candace matthews, rN, aprN, CNs, and the
pediatric physician teaching service for helping to maintain
up-to-date patient care in the pediatric areas.
nancy attended the 3rd annual Cone health nursing research
and evidence-Based practice symposium in october of this
year. she was excited to see what other hospitals are doing.
she spends time reading the posters of different research and
quality initiative projects that are happening across the state.
nancy states, “nurses should be involved in research. it’s the
right thing to do for our patients and our profession.”
Continued on page 6
By Sarah Clark, RN, MSN, CCRN
Bedside Nurses and Nursing Research: the lifeline to patient Care
above: new graduate academy participants await their presentation to the nursing research Council. Their burning question: “What are the preceptors’ and academy nurses’ perceptions of the emergency Department academy?”
24 5
Cone healTh Cone healTh
CoNtriButiNg to
NursiNg sCieNCe
CoNtriButiNg to
NursiNg sCieNCe
Endoscopy, Annie Penn HospitalNicole Small, RN, BSN, CNOR, RNFA flexible endoscopes must undergo a specific process between patients, including manual pre-cleaning, leak testing and an automated high-level disinfecting washer cycle. The society for gastroenterology nurses and associates, the association for the advancement of Medical instrumentation , the association of perioperative registered nurses and the Centers for Disease Control and prevention all have evidence-based guidelines for flexible endoscope reprocessing. flexible endoscopes were also listed as one of the Top Ten health Technology hazards by eCri institute. literature highlights the difficulty in properly cleaning flexible endoscopes and the need to ensure this multistep procedure is performed properly. in looking at our process, staff decided that our method of tracking flexible endoscope reprocessing could be improved.
our former process included placing the automated endoscope reprocessor print out strips on each daily schedule. our new process is to have two staff verify that the disinfection process is completed successfully and to compare the print out data with scope number to ensure they match. The data strip is then attached to the scope and verified again prior to using the scope on a patient. once verified, the strip is removed from the scope and placed on the daily schedule along with the patient’s label.
This new process has been shared with other endoscopy departments within the health network. v
Got Dirty Scopes? an evidence-Based practice project
Crissy Dodson, PhD, RN, BC-ADM and Jenny Simpson, RN, MSN, BC-ADM
The use of insulin pens for inpatient management of hyperglycemia was implemented throughout a multi-hospital system requiring nurses be educated on insulin pen utilization. a literature review revealed only one study in which nursing perceptions of the use of insulin pens in the hospital were assessed post-implementation. a quasi-experimental, pretest-posttest study was conducted to explore nurses’ perception of the use of insulin pens in the hospital. The study consisted of a pretest that was sent out two months prior to insulin pen training and a posttest sent out six months after insulin pen implementation.
Data analysis included descriptive statistics and paired t-Tests that were conducted with 91 matched surveys completed by inpatient nurses. all responses related to
insulin pen utilization had a significant positive change (p<0.0001). The least positive change was the nursing comfort level with an insulin pen versus a vial/syringe, and confidence that the patient received the correct dose. When educating patients, the nurses felt insulin pens took less time than the traditional vial and syringe approach. This study revealed that inpatient nurses perceived insulin pen as a better alternative than vial/syringe overall.
Despite the positive attitude toward insulin pen utilization, this multi-hospital system converted back to vial/syringe due to cost and safety issues. although insulin pen use was suspended, this method of insulin delivery is often preferred by patients being discharged home. nurses’ perceptions regarding teaching insulin administration to patients could influence patient compliance at home. further research regarding improving transition of care between the hospital and home for patients is warranted. v
Perception of Insulin Pen Utilization in the hospital setting among nursing
nursing research Council members discuss research proposals at their monthly meeting.
6 23
Cone healTh Cone healTh
CoNtriButiNg to
NursiNg sCieNCe
CoNtriButiNg to
NursiNg sCieNCe
Surgical site infections (SSI) are the most common type of hospital acquired infection for the surgical population. ssis significantly impact morbidity and mortality rates. While the literature reflects risk factors for ssi, the literature does not demonstrate complete agreement regarding risk factors specifically focused on patients undergoing spinal surgery. The purpose of this project was twofold:
1. To complete a quality improvement project to focus on identifying the specific ssi risk factors for the patient population who underwent spinal surgery.
2. To identify if an evidence-based practice ssi risk assessment tool that could be implemented pre- and intraoperatively to identify patients undergoing spinal procedures at highest risk for developing a ssi would be beneficial.
using similar methodology discussed in previous studies focusing on neurosurgery, an audit tool was completed for every patient identified as developing an ssi following neurosurgery (case patient) occurring in a one-year timeframe. for each case patient, the tool was also completed for three non-infected patients (match control) that were randomly selected from patients who underwent neurosurgery during the same timeframe.
in this patient sample, the strongest predictors of ssi were the type of intraoperative prepping solution utilized (p= .009) and how skin closure occurred (p= .006). In addition, the placement of drains (p= .001), glue utilized to repair dural tears (p = .041), and misappropriate antibiotic administration (p=.026), also demonstrated an increased risk of developing an ssi.
Being able to proactively identify patients at highest risk for a neurosurgical (or any) surgical site infection is powerful information for an organization to help drive quality and safe patient care. This information will be used to develop a pre- and intraoperatively risk assessment tool to identify patients undergoing spinal procedures at highest risk for developing an ssi. v
Examining neurosurgical surgical site Infections
Jennifer L. Fencl, DNP, RN, CNS-BC, CNORFelecia G. Wood, PhD, RN, CNL, Faculty AdvisorDebbie Green, DNP, RN, CENP, Clinical AdvisorSat Gupta, Ph.D; Vangela Swofford, RN, BSN, ASQ-CSSBBMelissa Morgan, RN, BSN, CIC
Marlienne Goldin, RN, BSN, MPA
essay published in the international Journal for Human Caring, 2014, 18 (3), 65.
Caritas nurses practice caring science theory using core concepts of Jean Watson’s Theory of human Caring. Caritas nurses cultivate the soul and spirit of their patients as well as attend to their emotional and physical needs. They know that caring encompasses more than treating the disease process. This article describes an example of caritas nursing in action.
During a woman’s third trimester of her first pregnancy, she developed hypertension and labor was induced at 38 weeks. The mother began having grand mal seizures during the vaginal delivery, and post-delivery experienced two more seizures. The newborn was healthy and stable but the mother was transferred from the Women’s hospital to the neuro-
surgical intensive care unit in another hospital across town. The patient did not experience further seizure activity after admission to the iCu.
The iCu nurses were aware that this new mother had not been able to see her baby, and they knew how important this was. The iCu charge nurse contacted the newborn nursery staff at the Women’s hospital, and by using iphones and face Time, the mother was able to see her baby boy in real time! The newborn nursery nurses turned him so he could be viewed from all angles. They unwrapped him to show the mother his 10 perfect fingers and toes.
Celebrating a new life in a neuro-surgical iCu is not a common occurrence. Through cellular phone technology, nurses were able to share in a birth and make an impact on a new family’s life event. This is an illustration of caritas nurses taking time out of their task-filled days to touch a life. v
Celebrating New Life in a Neuro-Surgical ICU: exemplar of Caritas nursing
diane Celano, rN-BC, BsNDepartment 5W, The Moses H. Cone Memorial Hospital:
Diane says, “nurses are
the front line. We see how
things can be improved.
We should always be
searching for new,
innovative ways to take
care of our patients.” Diane
put these words into action
when she joined the nursing research Council two years ago.
When she first became a registered nurse, Diane attended a
dinner hosted by the nursing research Committee that paired
nurses with partners in academia to discuss common areas of
interest in research. Diane was energized and inspired to lead a
project in her department.
Diane was caring for a patient with cellulitis and applied
lavender compresses as ordered. The wounds healed so quickly,
she became excited about the patient outcome in response to
this innovative treatment. Wondering about the use of lavender
as a healing agent and a nursing intervention, she completed
the literature review as the first step in developing and
performing a research study about aromatherapy and wound
healing. This study was used in writing the Magnet document
(2013) to demonstrate clinical nurse involvement in innovative
therapies and techniques.
Diane sees the benefits of doing nursing research and is also
realistic about the challenges. she says time to commit to
research is her biggest barrier. one of the biggest supports for
Diane is her relationship with the Clinical Nurse Specialist (CNS)
Brenda murphy, rN, msN, gNp-BC, for her area. “if you are
really interested in research, get to know your Cns.”
Diane has been a nurse for about four years and is passionate
about education. after earning her associate Degree in nursing,
Diane earned her Bachelor of science in nursing. she is
certified in gerontology and participates in other network-wide
committees, including “nurses improving Care for healthsystem
Elders” (NICHE), Shared Governance, and Pulmonary
Continuous process improvement. Diane says, “i hate to see
people limit themselves. it’s good to stir things up a little.”
Continued on page 7
Bedside Nurses and Nursing research, Continued
Diane Celano, 5W, Moses Cone hospital
donna Heslep, rN, msN, oCN1C, alamance regional medical Center
Donna has been with alamance regional Medical Center for
11 years, working on unit 1C, the oncology unit. as chair of the
policy and procedure Council, she is quite familiar with using
research to identify best practices. Donna’s interest in nursing
research increased when she earned her Masters of science
degree in nursing and when she began working on her
project to become an rn4 through the professional nurse
Advancement Program (PNAP).
Donna’s pnap project examined the timing and frequency of
patient falls. Donna states, “as i looked at this project, there
were so many factors to be examined. i began to identify so
many quality initiatives and research projects that could be
done around falls prevention.” Donna is very passionate as
she discusses the possibilities of improving patient outcomes
through research.
as chair of the policy and procedure Committee, Donna was
very involved in the policy integration project that merged
the alamance regional policies with Cone health. she says
this was a daunting task, but was also very affirming for her.
since all of the policies were founded in evidence-based
practice, the policies were not very different and were easy
to reconcile.
Donna says, “it’s all about changing. if nurses question if we
should be doing a certain procedure or practice, then maybe
we should do a study. research is just asking a question.”
kalah mueller, BsN, rN, mpa, emergency departmentThe Moses H. Cone Memorial Hospital
Kalah Mueller has been a registered nurse for almost two
years. she joined the nursing research Council within three
months of being hired into the emergency Department
at The Moses h. Cone Memorial hospital. Kalah says, “i’ve
always been the person who wants to figure out how things
work and why things are how they are.” nursing research
helps satisfy this need for Kalah.
Kalah enjoyed attending the 3rd annual Cone health nursing
research and evidence-Based practice symposium in
october of this year. The closing speaker, patricia Quigley,
phD, Mph, arnp, CCrn, was very engaging and motivating.
Kalah stated, “she made me look at how we do things on my
job. i have changed how i think about what we do and why.
research can be a scary process, but in the end you’re going
to benefit your coworkers, yourself or the patient directly.”
Kalah encourages nurses to be involved in research. she
offers advice to nurses who are reading research. “The
process is sometimes very long. Don’t get caught up in the
methodology if it intimidates you. read the results and
discussion first. Then you can go back and see how the
literature review guided the research to its outcome. focus
on the results, instead of the process. That is what counts for
our patients.”
Continued on page 8
“it’s all about changing. if nurses question if we should be doing a
certain procedure or practice, then maybe we should do a study. research
is just asking a question.” -Donna heslep, 1C, alamance regional Medical Center
Cone healTh
7
Cone healTh Cone healTh
22
CoNtriButiNg to
NursiNg sCieNCe
Kelly Southard, RN, BSN, MBAPatricia Duke, RN-BCChris Judge, RN-BC, BSN
enclosed nursing stations on inpatient psychiatric units may subtly influence patients’
feelings of imprisonment and lack of control. The purpose of this study was to explore
the experiences of an open nurses’ station from both patients’ and nurses’ perspectives.
This qualitative descriptive study explored the experiences of 29 patients and nurses
who witnessed the transition between an enclosed nursing station to an open nursing
station on one inpatient psychiatric unit. open-ended interviews with nurses and
patients were conducted in which participants were asked, “Tell me about a time when
you were aware of the open nursing station or the enclosed nursing station.” each
patient and nurse was interviewed once in a private setting for approximately one
hour. The interviews were recorded and analyzed for common themes.
The open nursing station resulted in patients’ experiencing an increased access
to nurses. The unit became a comforting environment in contrast to the enclosed
station where feelings of imprisonment and powerlessness were common. nurses
acknowledged increased awareness of patients’ presence on the unit, communicated
in a more personal fashion and met patients’ needs more efficiently. however, nurses
identified concerns about patient confidentiality and frequent patient interruptions.
removing physical barriers from nursing stations has a positive impact on the
nurse-patient relationship and improves patient perceptions of feeling cared for and
respected. an open nursing station gives patients easy access to their nurse and allows
nurses to meet patient needs more quickly. attention should be paid to creating a
workspace that protects patient confidentiality and decreases nurse interruptions
when performing activities such as charting. v
nurses’ and patients’ experiences of an open vs. enclosed Nursing station in an acute Care psychiatric setting: Are Structural Changes Important?
The open nursing
station resulted in
patients experiencing
an increased access
to nurses. The unit
became a comforting
environment in
contrast to the
enclosed station
where feelings of
imprisonment and
powerlessness were
common.
“nurses are the front line. We can see how things can be improved. We should always be searching for new, innovative ways to take care of our
patients.” - Diane Celano, 5W, Moses Cone hospital
8
Cone healTh Cone healTh
21
Bedside Nurses and Nursing research, Continued
“research can be a scary process, but in the end you’re going to benefit your coworkers, yourself or the patient directly.” - Kalah MuellereD, Moses Cone hospital
angela thomas, rN, msN-L, CCm
angela thomas, rN, msN-L, CCm, became a Care Management
Coordinator for the Triad healthcare network in 2012. as part of her work
for her master’s degree, angela was required to review many research
articles. angela says she was amazed to see how much information was
available and immediately saw the advantages of using research findings
in her role as a nurse. angela states, “i did not realize i would enjoy
research as much as i do and all of the advantages of using the data.”
angela’s interest in research driving patient outcomes prompted her to
join the nursing research Council in January, 2014.
as a case manager, angela works with individuals in the community,
teaching them to manage their diseases effectively at home. she says
she “meets the patient where they are” and uses best practices from
research to decrease hospital admissions and readmissions. Triad
healthcare network uses evidence – based practices in every aspect
of the program. angela states, “The tools we use are evidence based.
They are studied to ensure we will gain good patient outcomes.” angela
gains immediate satisfaction when she provides education and she sees
patients light up and say “i understand now!” The follow up with these
patients allows her to see how the patients have progressed. angela says,
“They are so excited that they feel so much better.”
angela is a strong advocate for using research to guide patient care.
she stresses, “We are not reinventing the wheel continually. We use
information others have already contributed to the body of knowledge.
i use research to better serve our patient population.” angela has seen
how research is “able to affect the outcome of a patient’s life.”
These are just a few of the nurses who have successfully made nursing
research part of their nursing practice. While their experienced and
activities may vary, there is one message that is the same: nursing
research, whether doing it or using it, is the best thing for our patients. v
MAGNETNEw kNowlEdGE, iNNovATioNs
ANd iMprovEMENTs
CoNtriButiNg to
NursiNg sCieNCe
Cassandra S. Galloway, RN, MBA/MHA
health care reform has triggered new models of care delivery
across the nation. in our health network, unlicensed assistive
personnel (UAP) roles were combined to impact health
care costs as well as delivery of care. This change left uap
employees feeling devalued. The need to reassure these
important members of the direct care environment was
identified. in order to sustain quality patient care, measures
were taken to develop activities to reach out to these
employees and re-engage them in the health care team.
initially, roundtable discussions were held that focused on
supportive dialogue in an effort to revitalize the groups’
perspectives and to offer support for role challenges.
additionally, the sessions were used to gather input for staff
development needs that would sustain the work engagement of
the uap.
professional development offerings in the form of grand
rounds were developed and presented on a rotating schedule.
These included all six campuses with varying time offerings.
Nurse Technicians (NT) and Nurse Secretaries (NS) were the
initial target audiences for these grand rounds; the audience
grew to include Emergency Medical Technicians (EMTs),
Certified Medical Assistants (CMAs), and Monitor Technicians
(MTs).
The duration of the grand rounds sessions was 1.5 hours. guest
speakers represented areas such as human resources, pharmacy
and executive offices. Topics covered a wide range of interests,
including but not limited to precepting peers, learning styles,
geriatrics, and roundtables with executive leadership.
since its inception in 2010, the program has grown to a
consistent class attendance of 10 to 20 participants in each
of the sessions. The evaluations have been positive, and the
participants continue to request professional development and
education related to their work environment.
unlicensed personnel are valuable contributors to the health
care team. Their roles directly impact patient care and
outcomes. Creative staff development activities and educational
programs are key components to help uap continue their role
in providing quality patient care. education also keeps them
engaged and feeling valued as an important member of the
health care team. v
Making the Connection: Discovering the Benefits of professional Development for unlicensed assistive personnel.
Clarification
The following clarification is offered for the article “advancing in education: how to Choose,” in Volume 11, no. 2, summer
2014 of Nursing Beat:
page 8, in the bullet list aprn category, Clinical nurse specialists were to be included as an advanced practice nurses
along with the nurse practitioner, Certified nurse Midwife, and Certified registered nurse anesthetist. By providing
more detail about the Cns role, it was inadvertently left off the list.
Taryn Hutton, RN, BSN, SCRN stroke Certified registered nurse MCh - 4 north neuroscienceDelcine Johnson, RN, CMSRN Certified Medical-surgical registered nurseMCh – 5 West Med/surg TelemetryKristi Johnson, RN, BSN, CEN Certified emergency nurse MCh – peds eDAuriel Jones, RN, BSN, WCC Wound Care Certified Wh – Birthing suitesKristin Jones, RN, BSN, CMSRN Certified Medical-surgical registered nurseWh - Med/surg iCu unitRachel Keslar, RN, BSN, CEN Certified emergency nurse Wlh - emergency roomKukku Kolangayil James, RN, BSN, SCRNstroke Certified registered nurse MCh - 4 north neuroscienceAmy Loflin, RN, BSN, CEN Certified emergency nurse MCh – 2 south surgical iCuDeborah Malick, RN, BSN, MBA, CNML Certified nurse Manager & leader MCh – 3 south intermediate CareAlemu Mengistu, RN, MSN, NP-C family nurse practitioner MCh - Div 2000 - Cardiac DeptMegan Millikan, RN, BSN, CBIS Certified Brain injury specialist MCh – 3 Midwest neuro-surgical iCuAshley Misenheimer, RN, BSN, RCISregistered Cardio invasive specialist MCh - Cath labSamantha Murrill, RN, MSN, NP-C family nurse practitioner MCh - emergency DepartmentCarol Myers, RN, CMSRN Certified Medical-surgical registered nurseWlh - intermediate Care/urologyBrenda Norman, RN, CEN Certified emergency nurse aph - emergency roomNancy Oakley, RN, CEN Certified emergency nurse MCh - CarelinkPhilomena Obasogie-Asidi, RN, SCRN stroke Certified registered nurse MCh - 4 n neuroscience
Joy Olczak, RN, BSN, CCRN Critical Care nursing - adult MCh – 2 heart Coronary intensive Care/stepdownMarsena Pardee, RN, MSN, CMSRN Certified Medical-surgical registered nursesW – Clinical nursing supportCorey Paris, RN, CCRN Critical Care nursing - adult aph - flexible resourcesJessica Pennell RN, BSN, SCRN stroke Certified registered nurse MCh - 4 north neuroscienceNikki Potter, RN, BSN, SCRN stroke Certified registered nurse MCh – 3 Midwest neuro-surgical iCuStefani Previtte RN, BSN, CCRN Critical Care nursing - adult, MCh – 2 heart Coronary intensive CareJennifer Rasch, RN, MSN, NP-C family nurse practitioner Wh - oB/gYn MedicineMisty Rich, RN, BSN, RNC-LRN low risk neonatal nursing Wh – Mother/BabyJoyce Robarge RN, MSN, CPNP-PC primary Care Cert peds np hsD - Dev & psych CenterBettie Rutherford, RN, RNC-MNN Maternal newborn nursing Wh - Mother/BabyHeather Satterfield, RN, BSN, SCRN stroke Certified registered nurse MCh – 3 Midwest neuro-surgical iCuHeather Satterfield, RN, BSN, CBIS Certified Brain injury specialist MCh – 3 Midwest neuro-surgical iCuTerri Setzer, RN, MSN, NP-C family nurse practitioner reh - Dr najeeb rehman practiceShae Lee Shaffer, RN, BSN, CCRN Critical Care nursing - adult, Wlh - iCu/stepdownBrooke Shaw, RN, BSN, CMSRN Certified Medical-surgical registered nurseWlh - intermediate Care/urologyMark Sibenge, RN, BSN, CMC, CCRNCMC/Cardiac Med subspecialty MCh – 3 Midwest neuro-surgical iCuWesley Smith, RN, CEN Certified emergency nurse MCh - Carelink
Anna Smythe, RN, BSN, SCRN stroke Certified registered nurse MCh -4 n neuroscienceTina Stevens, RN, CNOR Certified nurse operating room MCh - operating roomDebbie Stowe, RN, BSN, SCRN stroke Certified registered nurse MCh - The stroke CenterMary Tice, RN, BSN, CNOR Certified nurse operating room MCh - operating roomTammy Todd, RN, CMSRN Certified Medical-surgical registered nurse arMC – Telemetry 2nd levelMarcel Turner, RN, BSN, CMSRN Certified Medical-surgical registered nurse, arMC - gen surgery 2nd levelDebra VanVooren, RN, BSN, RNC-NIC neonatal intensive Care nursing Wh - neonatal iCuCarey Warner, RN, BSN, CCRN, CMC CMC/Cardiac Med subspecialty MCh – 2 south surgical iCuJennifer Watkins, RN, BSN, CNML Certified nurse Manager leader MCh - 6 east Med/renalMary Welch, RN, MSN, PCCN progressive Care Cert nurse sW - Clinical nursing supportJohn Wilson, RN, BSN, RCIS registered Cardio invasive specialist’ MCh - Cath labDenise Wolfe, RN, CCRN Critical Care nursing - adult, MCh - rapid response Team
settiNg tHe
paCe
Cone healTh Cone healTh
20 9
Cindy Beverly, rN, a nurse on
5n orthopedics at the Moses
h. Cone Memorial hospital
is a walking example of
nursing innovation. Cindy was
concerned about the safety
issues associated with patients
not being able to find their
call bells, and with all the tangling and disarray that can
occur with the many wires, tubings and cords that come
into a patient bed.
During a routine shopping trip, she saw a laundry clip
and had an idea for a type of safety clip that would hold
the patient call bell. after working with a designer and a
manufacturer, and persevering through months of details,
expense and setbacks, she piloted her Bee safe Clip on
Department 3 Midwest neuro/Trauma iCu. The nurses
loved it.
in october, Cindy presented her clip to the nursing
leadership Council, along with ordering information.
Cindy’s work is an inspiring example of what happens
when we ask the question “What if?” and persevere until
we have the answer in our hands, and in our practice. v
Innovation spotlight
Before the Bee safe Clip
after the Bee safe Clip
Lawson Order Number(Per Department Directors only)
Minimum Order: 1 Box = 25 Clips Yellow or red
red Clip - #109445Yellow Clip - #109444
Questions?Product Info:
Cindy Beverly at (336) 420-7125
Ordering Info: Nicole Baltazar Holbert at (336) 832-5680
Certifications
settiNg tHe
paCe
send graduations and certifications to [email protected] in order to be recognized.
Lorraine Ajel, RN, BSN, CMSRN Certified Medical-surgical registered nurseWlh - general surgeryShane Anderson, RN, BSN, CEN Certified emergency nurse sW - flexible resourcesWillie Baker, RN, CRRN Certified rehabilitation registered nurseMCh – 4 West inpatient rehabSarah Bower, RN, CEN Certified emergency nurse MCh - CarelinkKennitrish Bracey, RN, BSN, CMSRN Certified Medical-surgical registered nurseWlh - 5W gYn/surgical/BariatricsMegan Bradley, RN, BSN, WCC Wound Care Certified MCh – 2 West heart unitChristine Brannock, RN, OCN oncology Certified nurse Wlh - ChCC-Community outreachDawn Brown, RN 3 BSN-BCMedical – surgical CertificationErin Bull, RN, BSN, CMC, CCRN CMC/Cardiac Med subspecialty Wlh - iCu/stepdownGregory Calone, RN, BSN, CNRN, SCRN Certified neuroscience registered nurse MCh – 3 Midwest neuro-surgical iCuDennis Campbell, MS, RN, NEA-BC, CPHQCertification professional in healthcare Quality sW-Vp, nursing/patient services, Behavioral MedicineTammy Campbell, RN, BSN, CEN Certified emergency nurse Wlh - emergency roomAmber Carter, RN, SCRN stroke Certified registered nurse MCh - The stroke CenterDiane Celano, RN-BC, BSN geriatric resource nurse MCh - 5 West Medical TelemetryHolly Church, RN, BSN, CCRN Critical Care nursing - adultMCh – 2 heart Coronary intensive Care/stepdown
Teresa Citty, RN, BSN, CPAN Certified post anesthesia nurse MCh - Main paCuJill Cotrone-Shebestak, RN, CRRN Certified rehabilitation registered nurse MCh – 4 West inpatient rehabElizabeth Councilman, MSN, RN-BC Medical-surgical nursing Wlh - orthopedicsGlenda Davis, RN, BSN, CPHQ Certification professional in healthcare Quality sW - accreditation servicesRebecca Davis RN, BSN, CCRN Critical Care nursing - adult, Wlh - iCu/stepdownTeresa Davis, RN, CPN Certified pediatric rn MCh – 6 Midwest peds and piCuCheryl Denny, RN, BSN, CCRN Critical Care nursing - adult, Wlh - iCu/stepdownBarbara Deskins, MSN, RN-BC Medical-surgical nursing sW - Clinical nursing supportJessica Deutsch, RN, BSN, CMSRN Certified Medical-surgical registered nurseWlh - intermediate Care/urologyStephanie Dillon, RN, BSN, CCRN Critical Care nursing - adult, Wlh - iCu/stepdownVincent DiMattia, RN, BSN, CNOR Certified nurse operating room MCh - operating roomGina Dixon, RN, BSN, OCN oncology Certified nurse Wlh - ChCC-Multidisciplinary ClinicConstance Dupont, RN, BSN, SCRN stroke Certified registered nurse MCh – 3 Midwest neuro-surgical iCuJulie Farmer, BSN, RN-BC Medical-surgical nursing ThnM - Thn Care ManagementGinger Fountain, RN, CNOR Certified nurse operating room Wh - operating roomTerri Franklin, RN, BSN, OCN oncology Certified nurse Wlh - ChCC - Medical oncology
Smita Glosson, RN, BSN, MHA-MBA, NE-BCnurse executive Board Certified MCh - 5 West Medical TelemetryMarilenne Golden, RN,BSN, MHA, CNMLCertified nurse Manager leader MCh – 3 Midwest neuro-surgical iCuDeborah Gregory, RN, CBIS Certified Brain injury specialist MCh – 3 Midwest neuro-surgical iCuNancy Halpin, RN, BSN, CDE Certified Diabetes educator nutrition Management CenterKatie Halsey, RN, BSN, CNM Certified nurse Midwife MCh - peds eDCarol Harris, RN, MHA, CCRN, CMCCMC/Cardiac Med subspecialty MCh – 3 West CpCuGwendolyn Hawkins, RN, CNOR Certified nurse operating room MCh - operating roomLisa Hawks, RN, BSN, CPHRM Certified professional in healthcare risk Management Wh - risk ManagementTamika Hester, RN, BSN, CPAN Certified post anesthesia nurse Wh - paCuValerie Hilliard, RN, BSN, VA-BC Vascular access MCh - VasT and iV nursingSharon Hitchcock, RN, BSN, CNOR Certified nurse operating room MCh - operating roomFran Hobson, RN, MSN, CEN Certified emergency nurse Wlh - emergency roomTommy Hooks, RN, BSN, CEN Certified emergency nurse MCh - CarelinkSean Houle, RN, CEN Certified emergency nurse MCh - CarelinkLanisha Hunter, RN, BSN, CMSRN Certified Medical-surgical registered nurseMhC – 4 east Congestive heart failure
Certifications
Graduations
send graduations and certifications to
[email protected] in order to be recognized.
settiNg tHe
paCe
Cone healTh Cone healTh
10
Regina Baldwin, RN, BSN unC-Charlotte Wlh - oncology
Jessica Branch, RN, BSN unC-Charlotte MCh - emergency Department
Bobby Brooks, RN, BSN Chamberlain College of nursing MChp - emergency Department
Jenny Burns, RN, BSN university of north Carolina at greensboro Wlh - intermediate Care/urology
Tymeeka Davis, RN, BSN, MSN Queens university at Charlotte sW – Care Management
Crystal Dollard, RN, BSN Winston salem state university MCh – 4 West inpatient rehab
Annie Hodges, RN, BSN Western Carolina university Wlh - intermediate Care/urology
Michelle Collins, RN, BSN Western governors university Wh - Mother/Baby
Ginger Morris, RN, BSN liberty university Wh - Maternity admissions unit
Jessica Phillips, RN, BSN east Carolina university MCh – 3 West CpCu
Tina Tate, RN, BSN Winston salem state university Bhh
Jenny Thacker, RN, BSN Western Carolina university MCh – 5 West Med/surg Telemetry
Jacqueline Thigpen, BSN-RN-BCWinston salem state university Wlh - flexible resources
Jamie Tracy, RN, BSN Western governors university Wlh - oncology
19
Aat the closing session of the 3rd annual nursing research symposium in october 2014, Dr. patricia Quigley cautioned the audience that “no important change will fit your system perfectly.” What did she mean by that?
the challenge of fall prevention
Dr. Quigley’s presentation, “innovations in fall and fall-injury prevention and reduction strategies for older adults” had four primary objectives:• To illustrate different perspectives of evidence-based practice.• To focus on what we can do related to fall prevention.• To separate and identify high-risk patients. • To use evidence-based practice to underpin all of our efforts.
fall prevention is a difficult problem to tackle. When trying to affect patient safety, it can be difficult, if not nearly impossible, to perform true science -- to isolate and control for one intervention when lives and safety are on the line. it is very challenging to try to isolate, control and then study our active environment, Dr. Quigley reminded us. for that very reason, there is not much in the literature that speaks to specific trials and studies pointing to one fall intervention. research overwhelmingly shows that programs with multiple approaches impact patient safety the most.
Continued on page 12
Dr. Quigley, phD, Mph, arnp,
Crrn, faan, faanp, is a
recognized expert in patient
safety, particularly in the
arena of fall prevention and
is the associate Director,
Visn 8 patient safety Center;
associate Chief for nursing
service/research. she works
for the Veterans affairs in
Tampa, florida.
“one size Fits all” does not exist
By Thresa Haithcock Isley, DNP, RN, ACNS-BC
MAGNETNEw kNowlEdGE, iNNovATioNs
ANd iMprovEMENTs
above: Dr. Quigley conversed with and encouraged symposium participants
The website can be found at: Cone Connects > departments and teams > Nursing/Nursing research https://sharepoint.conehealth.com/nursing/sitepages/nursing_research.aspx
steady, Continual progress
The inclusion of nursing faculty on our nursing research
Council was the first step in creating partnerships and
has given the Council the ability to advance nursing
practice in conducting and disseminating nursing
research. Department quality improvement projects have
often become well-developed nursing research studies
recognized around the nation for excellence. several of
Cone health’s nursing researchers have won top awards
for their studies at national conferences.
The nrC has been innovative in its approach to the
development of nursing research in the organization.
What started out as an objective to establish partnerships
with local universities and think differently about
research has become not only the foundation, but also
the catalyst for the Council to identify next steps for
continued progress. The nrC sponsored two “faculty/
staff engagement Dinners”. The purpose of the first dinner
was to make connections. as a follow up, the second
dinner enhanced the collaborative relationship with local
schools of nursing by exploring research opportunities,
and reestablishing the strong and dynamic connection
created at the first dinner. These dinners have provided
a unique opportunity to pair the clinical expertise of the
bedside nurse with the researchers from local schools of
nursing. When rns engage in questioning clinical practice,
and researchers are there to listen and advise, innovation
happens.
Through its redesign and reorganization of the nrC
website, the Council is prepared to meet and mentor any
potential nursing research participant in the organization.
The site is organized and informative, with contacts
and algorithms that take inquiring minds from the initial
questions about practice, through the organization and
presentation stages, and further into the research activities
themselves. v
screen shot of nursing research Council web page.
MAGNETTrANsforMATioNAl lEAdErship
Cone healTh
18 11
Cone healTh
Cone health nursing research, Continued
Cone healTh
identifying the best scienceeven though we cannot study falls prevention methods individually, we must continue to stay current in our literature review for this difficult problem. how do we identify the best science as we read? Dr. Quigley reinforced the importance of appropriate selection of articles, and of evaluating what we read for levels of strength in the evidence. at Cone health, we use the iowa Model to guide us when working through a literature review. Meta-analysis and randomized controlled trials are the “gold standard” in scientific literature.
turning blocks into puzzle piecesfrom her platform of experience in fall prevention research and practice, Dr. Quigley’s comment above—“no important change will fit your system perfectly”--means this: the successful unit, shift, nurse or any other group intent on making real change in patient safety will take information and fit it into their culture. Knowledge that stands alone is like a formless block. Knowledge that turns into wisdom must be shaped and molded within the existing culture like a puzzle piece. only then will evidence take on meaning and transform into practice.
What does that mean for your work group? v
The iowa model is available on the Cone health nursing research website:
Cone Connects/Departments and Teams/Nursing/Nursing Researchhttps://sharepoint.conehealth.com/nursing/SitePages/nursing_research.aspx
“One Size Fits All”, Continued
Cone healTh
12 17
By Jennifer L. Fencl, DNP, RN, CNS-BC, CNOR
Cone health nursing research: Thriving with Interdisciplinary Partnerships
What started out several
years ago as an invitation
to local university faculty
members to be a part of
Cone health’s nursing
research Council, has grown
into a true partnership
for collaborative nursing
research that continues to
thrive and expand outside
the walls of our health
network. Cone health has
successfully partnered with
local universities and health care organizations within our
state in a variety of ways to plant the seeds of research.
nursing research has flourished. Cone health’s nursing
Research Council (NRC) recently established several
interprofessional partnerships that will aid us in our efforts
to add to the body of nursing knowledge and science in a
meaningful way.
statistical support
The most recently established relationship is with the
Department of Mathematics at the university of north
Carolina at Greensboro (UNCG). In this partnership,
mathematics students gain real-world experience by providing
statistical support for nrC studies. Cone health nursing
research participants benefit from having strong statistical
analyses performed on their studies.
This collaboration has resulted in five successful studies,
with several more on the horizon. in addition, nursing
researchers from Cone health were invited to present at the
international Conference on advances in interdisciplinary
statistics and Combinatorics. Cone health’s nursing
research reached outside the walls of our health network
and outside the discipline of nursing.
government grant
another partnership in process is with the university
of North Carolina Greensboro (UNCG) and the North
Carolina A & T State University (NC A&T) Nanoscience and
nanoengineering Department. Diabetes coordinators are
working closely with several disciplines and are in the final
edits of their grant proposal to the national institutes of
health. Their study will examine outcomes of simultaneous
integration when diabetes and depression treatment are
integrated in the same care plan.
regional research symposia
Cone health is recognized as a leader in nursing research
in north Carolina. We have successfully led partnerships
with other large health care organizations across the
state in producing the annual nursing research and
evidence-Based practice symposium for three consecutive
years. These symposia engage national and international
speakers in nursing research and innovation, feature poster
presentations from a wide number of organizations, and
recognize good work in nursing science with research and
evidence based practice awards. The driving force behind
all these initiatives continues to be Cone health’s nursing
research Council, a shared governance council comprised
of nursing personnel from all levels across the network.
Continued on page 18
There is no limit
to research
opportunities
when rns ask
their burning
questions and
work together to
answer them.
16 13
3rd Annual Nursing Research Symposium
WINNERS’ Circle
Mission health, asheville, nC, won first place in the research poster judging for “ exploring the incidence of unplanned Perioperative Hypothermia (UPH) in the Ambulatory Surgery population “
accepting the plaque from Debbie grant is Dr. Vallire hooper.
Cone healTh Cone healTh
photo above right: people’s choice winner for evidence-Based practice poster, “heavyweight” Champion fights for a Cause: Best practice in Daily Weight Monitoring for heart failure patients on Department 4e-Moses Cone.
evidence-Based and research poster awards are presented on page 16.
2014 Cone Health/AHEC Nursing Research and Evidence Based Practice Symposium
Research Poster Award Winners
Award Poster Title Facility/Presenters
1st Place Winner Exploring the Incidence of Unplanned Perioperative Hypothermia (UPH) in the Ambulatory Surgery Population
Mission Health Presenters:
Dr. Vallire Hooper Dr. Sheri Denslow
2nd Place Winner What’s Going On Under the OR Drapes? A Closer Look at Pressure Ulcers Acquired in the Perioperative Period
Cone Health Presenters: Dawn Engels
Melody Austin
3rd Place Winner A Measure of Perceived Fatigue Among Nurses in Western North Carolina
Mission Health Presenter:
Karen Renee Cochran
Evidence-Based Practice Poster Award Winners
Award Poster Title Facility/Presenters
1st Place Winner Improving Quality Outcomes in Hip Fracture Patients Through Development and Implementation of an Evidence Based Protocol
Cone Health Presenters:
Eva Hyde Linda Bryson
Nicole Baltazaar-Holbert
2nd Place Winner A Three-Tiered Bundle to Prevent Falls Cone Health Presenters:
Danyel Johnson Thresa Isley
Brenda Murphy
3rd Place Winner Reducing Maternal Mortality: Implementing a Hemorrhage Protocol in Obstetrics
Carolinas HealthCare System Presenters:
Ansley Stone Debbie Pasquarello
3rd Place Winner “Heavyweight” Champion Fights for a Cause: Best Practice in Daily Weight Monitoring for Heart Failure Patients on Department 4E-Moses Cone
Cone Health Presenter:
Laurie Freeman
research poster award Winners
AWArD poster titLe FaCiLitY/preseNters
AWArD poster titLe FaCiLitY/preseNters
evidence-Based practice poster award Winners
3rd annual nursing research and evidence-Based practice symposium
research: nursing research is generated when we find a gap in
the literature that does not answer the questions we have about
best practices. research follows a strict method of scientific
investigation with a goal to explore, understand and explain a
variety of phenomena vital to the scientific foundation of nursing.
The outcomes from nursing research studies drive nursing practice,
which impact patient care outcomes. Through scientific method,
new knowledge is discovered.
scientific inquiry is at the core of nursing research, which can
include clinical research, health systems and outcomes research,
and nursing education research.
example: one example of a nursing research study that filled a
gap in existing knowledge is the Karaoke Therapy research done
at Behavioral health hospital (Nursing Beat, Vol. 11, no 1, Winter
2014). There was no existing research that demonstrated the
use and effect of music among psychiatric patients in an acute
inpatient setting. results of the study showed a significant decrease
in anxiety levels, decreases in the need for prn medication
directly after karaoke, and increased participation levels in group
counseling sessions. This added to the body of nursing science. in
fact, the authors developed a poster presentation that won 1st place
in the “practice” section for posters at the american psychiatric
nurses’ association’s 28th annual Conference in indianapolis in
2014.
tying it all together
Quality improvement, evidence Based practice and research can
be directly related to each other, but are not the same. each has
a different, yet unique application and use. however, each of them
begin the same – with the need to answer a question or find a
solution. it is part of nursing practice to ask the questions that will
lead to better care for our patients and better work environments
in which to provide that care, whether that includes Quality
improvement, evidence Based practice or full nursing research. v
Iin the world of quality, data and information, these three
terms are often used interchangeably. The distinction can
be confusing. here is a simple run-down of each:
Quality improvement: a process of assessing the
current environment to increase/improve quality, safety,
performance, efficiency, processes, and/or outcomes.
Quality improvement (QI) is focused on a specific
area, and may or may not be generalizable outside the
practice setting for which it was developed. Qi is often
characterized as small scale, continuous efforts for
improvement.
example: an example of a Qi project is the implementation
of a specimen “time out” in the operating room.
perioperative specimens were being sent to the lab
mislabeled. sometimes information was missing and/or
incorrect. Through shared governance, the healthcare
team decided that all specimens passed off the sterile field
would have a specimen “time out” in which patient and
specimen information are verbally and visually verified by
the circulating rn and scrub person. During the time out,
this information is also compared to the paperwork and
specimen container. This represents a small, rapid cycle of
improvement, with a very focused and immediate solution.
evidence-based practice: the activity of translating the
current knowledge and research into everyday clinical
practice. Current research findings, clinical practice
guidelines and other practices based on evidence are used
for patient care.
example: The nurses at annie penn hospital unit 300
questioned if a team approach to processing admissions
would improve both patient and staff satisfaction. The
evidence for the practice was discovered in an article,
Changing the Way We Work, by Homola and Fuller (2008)
in the American Journal of Nursing. The nurses followed
the evidence-Based practice step-by-step guide provided
by the Cone health nursing research Council to outline
their project.
Continued on page 15
Quality improvement, evidence-Based practice and research: What is the difference?
By Jenn Zinn Fencl, DNP, RN, CNS-BC, CNOR & Sarah Lackey, RN, MSN, CCNS
MAGNETNEw kNowlEdGE, iNNovATioNs
ANd iMprovEMENTs
Kalah Mueller, emergency Department nurse at Moses Cone hospital.
an important part of
nursing practice is to ask the
questions that lead to better
care for our patients and
better work environments in
which to provide that care.
14 15
Quality improvement, evidence-Based
practice and research all begin
in one place – with a burning question.
Cone healTh Cone healTh