edconnect quick reference guide - warilla sass … quick reference guide for sap finance and...
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![Page 1: EDConnect Quick Reference Guide - Warilla SASS … Quick Reference Guide For SAP finance and Business services ... » Travel on official business » TRIM records management 1 2 ABC](https://reader030.vdocuments.site/reader030/viewer/2022021515/5b18d4467f8b9a41258c2224/html5/thumbnails/1.jpg)
EDConnect Quick Reference Guide For SAP finance and Business services support, call 1300 32 32 32, select option 1, then choose from one of two options.
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SAP finance & Business services
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SAP finance and
Business services, including PCards
For help with these types of queries » PCards » Purchasing and payments » Banking » Mobile phones » Travel on official business » TRIM records management
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Student management & wellbeing (SALM)
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SAP technical
support Logging onto the SAP systemSystem errors
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HR
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Procurement
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IT
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Concierge
Created 12 October 2016
For queries related to... Please note:
![Page 2: EDConnect Quick Reference Guide - Warilla SASS … Quick Reference Guide For SAP finance and Business services ... » Travel on official business » TRIM records management 1 2 ABC](https://reader030.vdocuments.site/reader030/viewer/2022021515/5b18d4467f8b9a41258c2224/html5/thumbnails/2.jpg)
EDConnect Quick Reference Guide For SALM support, call 1300 32 32 32, select option 2, then choose from one of two options.
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SAP finance & Business services
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Student management & wellbeing (SALM)
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Functional or ‘how-to’ support
For help with these types of queries » How to upload a student
health document » How to create student records » How to extract reports » How to apply fees in the cash desk
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HR 1 2
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Technical support Difficulties accessing the systemMissing, inaccurate or incomplete data
between ERN and SALM applications1 2ABC
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Procurement
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IT
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Concierge
Created 12 October 2016
For queries related to... Please note:
![Page 3: EDConnect Quick Reference Guide - Warilla SASS … Quick Reference Guide For SAP finance and Business services ... » Travel on official business » TRIM records management 1 2 ABC](https://reader030.vdocuments.site/reader030/viewer/2022021515/5b18d4467f8b9a41258c2224/html5/thumbnails/3.jpg)
EDConnect Quick Reference GuideFor HR support, call 1300 32 32 32, select option 3, then choose from one of the following options.
1 SAP finance & Business services
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Student management & wellbeing (SALM)
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HR 1
���Payroll, leave
and salary packaging
1
��Principals and teaching staff �� Includes principals, executives, teachers, and
specialist teachers e.g. school counsellors, special
education teachers
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Procurement
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Concierge
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��Non-teaching staff in schools ���Includes school administrative and support staff, such
as SAMS, SAOS, general and farm assistants, school
learning support officers, Aboriginal education officers
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���Non-executive corporate staff and non-school based teaching staff (NSBTS)
�� Corporate staff include school psychologists, community
liaison officers, Aboriginal liaison officers and clerks in
schools, such as business managers and technology
support officers. Non-school based teaching staff include
Chief Education Officers, Principal Education Officers
and Senior Education Officers
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���Public Service Senior Executives
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�� Recruitment,
including selection and transfers
1
� Teaching staff, if you are
a principal
2ABC
�� Teaching staff , if you are not a principal
�� Includes executives, teachers and specialist teachers
e.g. school counsellors, special education teachers
3DEF
��Non-teaching staff in schools ���Includes school administrative and support staff, such
as SAMS, SAOS, general and farm assistants, school
learning support officers, Aboriginal education officers
4GHI
�� Non-executive corporate staff and non-school based teaching staff (NSBTS)
���Corporate staff include school psychologists, community
liaison officers, Aboriginal liaison officers and clerks in
schools, such as business managers and technology
support officers. Non-school based teaching staff
include Chief Education Officers, Principal Education
Officers and Senior Education Officers
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���Public Service Senior Executive
3DEF �� Support with
HR systems
1 ���Taleo (‘how-to’ support
and navigation)���For technical issues with the TALEO system such as
password resets, call the ‘I work for NSW’ support desk
on 1800 562 679 or email [email protected]
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��eCPC and Casual Payroll
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���OMSEE (Online Management
of School Enrolments and Entitlements System)
4GHI
��All other HR systems �� For example, Employee Self Service (includes eLAPS)
4GHI ���All other HR queries including sponsorship liability for teachers
Created 12 October 2016
For queries related to... Please note:
![Page 4: EDConnect Quick Reference Guide - Warilla SASS … Quick Reference Guide For SAP finance and Business services ... » Travel on official business » TRIM records management 1 2 ABC](https://reader030.vdocuments.site/reader030/viewer/2022021515/5b18d4467f8b9a41258c2224/html5/thumbnails/4.jpg)
EDConnect Quick Reference GuideFor Procurement support, call 1300 32 32 32 and select option 4.
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SAP finance & Business services
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Student management & wellbeing (SALM)
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HR
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Procurement EDConnect Procurement support
» Product and services » E-catalogue » General guidance1 2
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IT
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Concierge
Created 12 October 2016
For queries related to...
Contact details for external suppliers are available on the Procurement website.
![Page 5: EDConnect Quick Reference Guide - Warilla SASS … Quick Reference Guide For SAP finance and Business services ... » Travel on official business » TRIM records management 1 2 ABC](https://reader030.vdocuments.site/reader030/viewer/2022021515/5b18d4467f8b9a41258c2224/html5/thumbnails/5.jpg)
EDConnect Quick Reference GuideFor IT support, call 1300 32 32 32, select option 5, then choose from the following options.
1 2ABC
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4GHI
5JKL
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SAP finance & Business services
1 2ABC
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5JKL
6MNO
7PQRS
8TUV
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Student management & wellbeing (SALM)
1 2ABC
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6MNO
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HR
1 2ABC
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Procurement
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IT 1 2
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School application support including OASIS and ERN
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Concierge
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Support with video conferencing
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For support with a live video
conferencing session
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For all other video
conferencing support
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Support with hardware and interactive classroom equipment1 2ABC
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For all other support enquiries
Created 12 October 2016
For queries related to... Please note: