ebook - ehr reality check for hospitals
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Get EHResults™ like NextGen Hospital Solutions clients.TRANSCRIPT
EHR
Reality
ForHospitals
Get EHResults™ like NextGen Hospital Solutions clients
Check
We know it’s tough – the constant
frustration with your inpatient EHR, but
you cringe at the thought
of switching and going through
another implementation.
You’re not alone.
NextGen Healthcare has helped
thousands of providers, including
hospitals, medical centers, and
specialized care facilities, get the
EHR results they deserve.
2013 has been called the “Year of Replacement” for EHRs by Black Book Rankings. Here are the
top five reasons for EHR replacement.*
*Ambulatory EMR Perception 2012. “Market Splitting Under Adoption Pressure,” June 2012. ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
** “Community Hospital CIS Market Share 2012,” October 2012 ©KLAS Enterprises, LLC. All rights reserved. www.KLASresearch.com
1. Product issues
2. Service and support
3. System consolidation within the provider organization
4. Unmet expectations
5. Meaningful Use concerns
1/3 of community and critical access
hospitals are replacing their current EHR**
Evaluate your current EHR provider.
Ask these 10 questions… and then one more: Is it time to replace
your EHR system?
NextGen Hospital Solutions is a business division of NextGen Healthcare; NextGen®
Ambulatory EHR from NextGen Healthcare is a top selling, ONC-HIT 2014 Edition certified
system in the nation. Part of the company’s differentiation in the marketplace is its strong
integration and workflow understanding of both inpatient and ambulatory workflows.
1Does your EHR partner offer expertise, support,
and an EHR solution that addresses workflow and replacement issues for both hospitals and practices?
Chris Griffin, CEODW McMillan Hospital
Brewton, AL
EHResults
They get it. They know it. They’ve seen
what it’s like, and they get it from the
customer’s perspective. I feel like we
have a partnership.
“
”
Where will your technology partner be in five, 10, or 15 years? We’ve been a strategic
partner with many of our clients for years, helping them grow their businesses year after year.
Does your EHR have a known track record in the industry?
2
The relationship with NextGen has been
extraordinary. Without NextGen as a strategic
partner – we would not be what we are
today. They’ve helped us move from a
four physician practice to almost 40;
from 20 employees to 300; and from
10,000 patient encounters per year
to almost 100,000.
EHResults
James Holly, MD, CEOSoutheast Texas Medical Associates
Client since 1998
“
”
NextGen Hospital Solutions ensures that your technology investment adjusts to the
growing needs of your facility as the healthcare industry changes.
3Are you confident that your EHR
will evolve with you and the market?
The company keeps pace with the industry.
The direction of NextGen is very proactive and
forward thinking, and I’m pleased I can say that
about a key business partner!
Debra Spindel, Vice PresidentNautilus Healthcare Management Group
Client since 2008
“
”
EHResults
Keeping pace with industry
ProactiveForward thinkingBusiness partner
With NextGen® solutions, each implementation plan is designed to fit your facility’s
schedule, resources, and needs. Our goal is to transition your system with minimal
disruption and productivity loss.
4Do you worry about another EHR implementation?
Tammy Rondel, Chief Nursing OfficerMountain Lakes Medical Center
Clayton, GA
NextGen Hospital Solutions continues to work
with us on a weekly basis to ensure we’re taking
the right steps to position MLMC to earn
maximum EHR incentive revenue using the
NextGen Inpatient Clinicals EHR platform.
“
”
EHResults
Our 100% US-based, 24/7 live support team is tailored for hospitals like yours. And
with our proactive monitoring capabilities, they’ll know what’s going on inside your
facility before you do. Nice. Especially during transition to a new EHR and financial
administration system.
5How good is the post-implementation
support from your existing EHR provider?
We feel like the relationships we have built
within NextGen are critical to the overall
productivity of our project and department.
We call support and it really feels like we
are part of a family, allowing us to get
past issues very cooperatively, like a
true partnership.
Jonathan Everett, EHR Project ManagerChinese Community Healthcare Association
Client since 2007
“
”
EHResults
Hospitals are moving to collaborative, accountable care models. The EHR
replacement system you select should provide the quality measurement tools,
resources, and expertise you need to integrate hospital and practice outcome data
needed for these quality programs.
6Can your EHR help you reach your quality
goals today? Tomorrow?
“You can’t manage what you can’t measure.
NextGen gives us the tools we need to
make the best decisions for our physicians,
our staff, and our hospital.
“
”
EHResults
Wendy Bitner, COOAnimas Surgical Hospital
One-size-fits-all isn’t for everyone. NextGen® Inpatient Clinicals and NextGen®
Inpatient Financials can be tailored to meet your unique and toughest challenges. For
example, the system presents personalized information to office staff to help promote
100% user adoption and long-term success.
7Can you personalize your EHR to meet the
unique needs of your facility and community?
Dan Nelson, Practice AdministratorDesert Ridge Family Physicians
Client since 2002
What I like best about NextGen is that
it’s very flexible, powerful, and can be
personalized, which is crucial for us
since our practice runs far differently
than many others.
“
”
EHResults
Yes. Improve the patient experience and drive patient population health beyond
the exam room with robust HIT disease management and health maintenance
functionality in your EHR.
• Improve patient outcomes and safety with better information and collaboration• Make better decisions using alerts, reminders, prompts, pop-ups, data validations• Enhance patient engagement and treatment plan compliance with better
education and communication
8Can the right EHR help you raise the level of care for your entire facility?
We believe with NextGen Hospital Solutions
we can be proactive, anticipate needs, build
quality outcomes and patient satisfaction
and become a source of excellence.
Paul Utemark, CEOFillmore County Hospital
“
”
EHResults
NextGen® Surgical Management helps you optimize quality, efficiency, and safety in the
OR. NextGen® Emergency Department Solution streamlines and improves emergency
department patient flow and care. And NextGen® Hospital Scheduling creates easier
and faster patient flow throughout your facility. Use them as single modules or integrate
in any combination with NextGen Inpatient Clinicals.
9Does your HIT solution improve OR and ER use while offering conflict-free patient scheduling?
EHResults
Lisa BatisteBusiness System Advisor
South Fulton Medical Center
Our clinical staff finds NextGen Healthcare
Hospital Scheduling very easy to use. The
scheduling, rescheduling, and cancelling
process is so easy, they can’t believe that
there isn’t more to it!
“
”
NextGen Healthcare’s dedicated government regulations team helps ensure that
our products and our clients are well prepared for ever-changing government
programs and rulings.
10Do you consider your EHR partner a trusted advisor to help educate you
on government initiatives?
Leslie Chapman, Director of Finance Graybill Medical Group
Client since 2001
NextGen has its finger on the pulse of what’s happening in the industry and provides the tools and support we need to be prepared and succeed.
“”
EHResults
At NextGen Hospital Solutions we measure success
by our clients’ ability to adapt, evolve,
and thrive in a changing environment. You want
a stable technology partner that knows your market,
is prepared for the expected and unexpected,
and is expert in Meaningful Use, collaborative care,
increasing revenue, and ICD-10 readiness.
You also want your hospital systems to
work collaboratively with practice systems.
NextGen Healthcare can help you.
We’ve already done it for over 80,000 providers and hundreds of hospitals.
Take the next step to better HIT.
855-698-4367
Contact us
NextGen Healthcare Information Systems, LLC | 795 Horsham Road, Horsham, PA 19044 | p: 215.657.7010 | f: 215.657.7011 | nextgen.com
Copyright © 2013 NextGen Healthcare Information Systems, LLC. All rights reserved. NextGen is a registered trademark of QSI Management, LLC, an affiliate of NextGen Healthcare Information Systems, LLC. All other names and marks are the property of their respective owners.