eApp User Guide

What is the ESubmission Process?

Benefits of eApp

Are There Any Product Features Not Supported By eApp? ........................................................................................ 3

How Does the eApp Process Work?

Request a New Application

Ink Signatures and Leave-Behind Materials ................................................................................................................... 5

1. What is the ESubmission Process?

The Nassau Re ESubmission Process allows you to build package, obtain electronic signatures, and submit it electronically for approval. The EApp is simply a snapshot of the Nassau Re applications and, now here is the best part all required forms in addition to the application also have rules and edits built in to help you complete them correctly and minimize any NIGO situations. Each form will prevent you from skipping a field or entering incorrect data.

This process can be done on a laptop, desktop and tablet (portrait or landscape)

a) Benefits of eApp

The EApp is simply a snapshot of the Nassau Re paper applications you are familiar with today. The most important aspects of an EApp:

Intelligent data entry when you enter data in one field, it flows through all of the forms and it

determines which subsequent fields and forms are required. Example 1: Select Non-U.S. Citizen and additional fields become required. Example 2: Select more than 3 policy beneficiaries option on the cover page, and the

additional beneficiary application form is added to your app package.

State Specific Forms the system is designed to generate the applicable forms based on the state in which the application is signed so you will never receive the incorrect form.

Built-in error messages if you enter incorrect information, an error message will pop up and the field will remain red.

Electronic Signatures eApp supports E-signatures at both the point of sale and via email,

giving you the flexibility you need. b) Are There Any Product Features Not Supported By eApp?

eApp has been designed to assist you with submitting IGO (In Good Order) applications in most situations. However, there are a few situations that are not supported, such as corporate-owned or partnership-owned applications and exceptions to product age/face restrictions.

2. How Does the eApp Process Work?

a) Request a New Application based on the information learned in the Quote. Just select the state of issue, then the product type, then the product applied for and a list of basic required forms will display, such as the application, disclosures, etc. No need to worry about these; the system will generate them automatically when you are ready to submit the application. As you complete the application, the system will add more forms to this list automatically, based on your input. Simply click on the Create Application button at the bottom of the screen.

b) Ink Signatures and Leave-Behind Materials: Certain forms require ink signatures to be in good order so it makes most sense to bring paper copies with you. Those forms include 1035 exchange requests and liquidation request forms. Paper copies are available through Salesnet.nsre.com. In addition, certain forms must be left with your clientBenefit Disclosure.

c) New Business Cover Sheet is required to provide additional firm information, details on the initial premium, and details on the policy owner. It also allows you to provide any additional special instructions.

3. Using the eApp Successfully

a) Navigation: As with any software package, there are some navigation and data entry guidelines that will make this process easier for you:

b) Life New Business Premium Calculator: The calculator is found after your life insurance application forms, and will take the application information you have already provided and calculate

to us with your completed application.

c) Electronic Consents: You will notice that Electronic Signature Consent forms are included in your

eApplication kit. A consent form is required for each individual who will be Esigning.

d) Printing your application in eApp

We recommend that you print a copy of your completed applications and store them in a secure location for future reference. Completed applications will continue be available for 60 days after completion.

4. ESignature Process

When the application is 100% complete, eApp will prompt you to continue to ESignature. Not everyone is familiar with the ESign process, so be prepared to explain it to your clients.

It is important to note that the application will be locked once you decide to use E-Signature and any changes to

your application can only be made by unlocking the application. When the application is unlocked, any

signatures that have been completed will need to be re-requested.

1. How does the EApp ESign work?

The Electronic Signature screen is displayed. Select the individual who will be Esigning first (Insured or Agent in this example).

2. Two Ways to ESign:

client to sign the forms using the touch screen on your electronic tablet or a mouse. The Sign Later option may be used to request the electronic signature via email request.

Next you will complete your on-site signature. Provide the location you are signing, and your agent ID. Next, you may choose one of two options for providing your e-signature; either (A) apply your signature using the font that appears in the space provided

t is with you and prefers to provide their signature at the point of sale, select Sign Now and repeat the steps above with your client. If you are not with your client, or your client prefers to sign later, select Send Email Request. For this example, we will walk through the Send Email Request option.

NEW!! Is Your Client Having Trouble With The Signing Process?

Take a look at our Client Signature guide for helpful tips.

When all of the documents have been esigned, the system will return to the beginning of the application indicating that you are nearly finished with the application. Once you click on Continue, the following screen will display allowing you to complete the eApp process.

3. What Happens After I Submit?

If your client has elected to pay by check, be sure to mail the initial premium to the address indicated on your application: Nassau Life and Annuity Company

PO Box 219361, Kansas City, MO 64121-9361

Once submitted, all of the pertinent data will be passed to a new file at the New Business desk where it will go through the standard process. If you want to check on the status of your case, you can see your pending status at Salesnet.nsre.com.

You can also continue to manage all your e-Applications using a handy dashboard pictured below.