e-tender user guide for vendor guide etender and...2 upon receipt of tender invitation via email 1....

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E-TENDER USER GUIDE FOR VENDOR Login Site : https://bsp-sourcing.emptoris.com/emptoris/sso_login.jsp#/login/loginPage Sherwan Abd Rahman 673-3372199 [email protected] SCM EMPTORIS Technical Support Email to : [email protected] GLOBAL EMPTORIS Support Team [EMPTORIS VERSION10] 1

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Page 1: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

E-TENDER USER GUIDE FOR VENDOR

Login Site :

https://bsp-sourcing.emptoris.com/emptoris/sso_login.jsp#/login/loginPage

Sherwan Abd Rahman 673-3372199 [email protected]

SCM EMPTORIS Technical Support

Email to : [email protected]

GLOBAL EMPTORIS Support Team

[EMPTORIS VERSION10]

1

Page 2: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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Upon Receipt of Tender Invitation via Email

1. Ensure bidder receives an email with username and password (for new user) from

EMPTORIS. Contact system support team if bidder has not received an email or

password. Please contact the contact person in page 1 of this document.

2. Keep username and password for future invitation.

3. Update user’s profile if necessary i.e. the time zone and company details such as

telephone, etc.

4. Review tender detail and take note of the tender closing date and time.

5. Bidder must response to the e-tender invitation i.e. ‘Accept’ or ‘Decline’ via EMPTORIS.

6. If bidder has accepted the invitation, bidder must submit tender response, else bidder’s

company will be marked as ‘NOT ACTIVE’ (Refer to page 18 of this document).

7. If bidder has any queries relating to the e-tender, queries are to be submitted online via

EMPTORIS RFx Message function (Refer page 23 of this document).

8. Responses to queries will also be responded online via EMPTORIS RFx Message

function in which bidder(s) will be automatically notified by EMPTORIS.

Important Notes [Must Read]

Page 3: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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During Tender Period

1. Tender period is the time between the Open Time and Close Time in EMTORIS.

2. During tender period, the status will be shown as ‘Open’ and changed to ‘Closed’

once the reminding time has reached zero(0)

3. Submitting tender response can only start and continue when status is shown as

‘Open’

4. If bidder has any problems in submitting tender response during the tender period,

contact our system support team as shown in Page 1 of this document.

5. Tender response submitted in the last few seconds possibly is NOT ACCEPTED by

EMPTORIS due to the expiry of the time reminding of the tender closing date and

time.

6. Hence bidders are advised not to submit their tender response in the last

minute of the tender period as this leaves insufficient time to notify us of any

system problems may encountered with such submission.

Page 4: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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Fallback Arrangement

1. In the event the bidders cannot submit their response via EMPTORIS before closing

time due to technical problems, bidders should notify to [BSP-

[email protected]] immediately via email. Representative of the company

will notify all bidders to submit hardcopy to:

The Secretary of the Tender Board

SCM/64,

Pungguk Building, NIA.

2. BSP has the full right to accept or decline bidders request for hardcopy submission.

Page 5: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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1a. Log into the system 1/5 – Key in Name & Password

SCREEN SHOT SCRIPT

Type in Name, Password & Click Login

▪Type in the URL address

https://shell-

sourcing.emptoris.com

▪Type in Login Name

▪Type in Password.

▪ First time login. You are

given a password by

[email protected]

m.

▪You are require to change

password at first login. The

password should have at

least

- 8 minimum character.

- Include 1 capital letter.

- Include 1 number.

- Include 1 unique character

(e.g. :!@#$%^&*)

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1b. Log into the system 2/5 – Forgot your Login Name or

Password?

Please click any of this link to get the username or password

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1c. Log into the system 3/5 – Forgot your Login Name?

Forgot your Login Name?

Type in your email address

Click OK

[email protected] will send

you your login name.

Page 8: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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Forgot your Password?

Type in your Username

Click OK

1d. Log into the system 4/5 – Forgot your Password?

[email protected] will send

you your login name.

Page 9: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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•1. Log in to the system1e. Log into the system 5/5 – Terms & Conditions

Click

SCREEN SHOT SCRIPT

•Click

•Or

However if you cannot proceed past Terms & Conditions after clicking on

“Accept” button, Please email to [email protected]

Page 10: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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2a. View Tender Documents - 1 / 5 - Select Auction

Click RFx Name To view Tender with other status

Click the drop down menu

Default Status

SCREEN SHOT SCRIPT

•Default Status

= Open/Pending/

Paused

•To view Tender

with other Status

Click the Drop down

Menu

•Click RFx Name

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2b. View Tender Documents – 2/5 – Open Attachments

IMPORTANT

The Tenderer’s attention is drawn to the following prior to commencing the

download and opening of the attachments to this tender:

a) The attachments to this tender are in various file formats.

b) Tenderers are NOT PERMITTED to make any alterations, additions to or

deletions from the tender documents, whether in hardcopy or in

electronic file format ,unless expressly instructed to do so by the

COMPANY.

c) Separate provisions are made within the tender documents should the

tenderer wish to bring to the attention of the COMPANY any concerns

with the format, content or wording of the tender documents.

d) Tenders submitted to the COMPANY that contain unauthorized

alterations, additions or deletions from the original that are not expressly

instructed by the COMPANY WILL BE disqualified from the tender

process.

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2b. View Tender Documents – 3/5 – Open Attachments

To view Tender document

Click RFx Attachments

SCREEN SHOT SCRIPT

•Click

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2c. View Tender Documents - 4/5 - Open/Download Document

To Open/Download Tender Document

Click Content of the file

SCREEN SHOT SCRIPT

•Click

Content of the file

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2d. View Tender Documents – 5/5 - Open Document

Click Download

SCREEN SHOT SCRIPT

•Click

Page 15: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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3a. Accept or Decline E-Tender – 1 / 3

Click Accept

SCREEN SHOT SCRIPT

•Click to accept

•Click to decline

Place Response button will turn to RED color

(enable) once you accept the invitation.

Page 16: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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3b. Accept or Decline E-Tender - 2/3 - Accept

Click OK

SCREEN SHOT SCRIPT

•Click “OK” button to

accept invitation.

Page 17: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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3c. Accept or Decline E-Tender - 3/3 - Decline

Comment field must be fill-in to decline

the invitation.

SCREEN SHOT SCRIPT

•Fill-in “Comment for

Declining RFI

Invitation” field.

•Click “OK” button to

decline invitation.

Page 18: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

•Click to

proceed with the

response.

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4a. Submit E-Tender – 1/7 – Place/Revise Response

Click Place Response

SCREEN SHOT SCRIPT

Page 19: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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4b. Submit E-Tender - 2/7 – Create/Edit Response

1. Type “yes’” 2. Click Paper Clip

SCREEN SHOT SCRIPT

•Type Yes

•Click

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4c. Submit E-Tender – 3/7 - Create Attachments

Click Add Attachment

SCREEN SHOT SCRIPT

•Click

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4d. Submit E-Tender – 4/7 - Upload Attachments

SCREEN SHOT SCRIPT

•Click to add

description to the upload

file. This is optional.

•Click “Save” button

once completed.

•Click “Close” button to

close pop-up.

•Click “Add More” button

to add more attachment

file.

Click Choose FileType in Name

Note: The maximum size for upload file is 100MB.

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4e. Submit E-Tender - 5/7 - Attachment Accepted for

Review/Delete

SCREEN SHOT

3. To delete uploaded

Document “Tick” the box and

Click

1. To view Uploaded document

Click Content

4. Click Close

2. Click Add button to add

more attachment.

Page 23: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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4f. Submit E-Tender – 6/7 - Save Attachments

1. Click Save

2. Click Close

SCREEN SHOT

As you can see the

number of attached file is

shown here.

Page 24: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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4g. Submit E-Tender – 7/7 - Check Submission Responses

SCREEN SHOT SCRIPT

•Check Status = R

(Responded)Bid Status

R = Responded

Page 25: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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5a. Request For Clarification/Submit Acknowledgement – 1/8

– Via Messages

SCREEN SHOT SCRIPT

• ClickClick RFx Messages

Page 26: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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SCREEN SHOT SCRIPT

▪Click

▪Click

5b. Request For Clarification/Submit Acknowledgement – 2/8

– Create Message

Click Create

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5c. Request For Clarification/Submit Acknowledgement – 3/8

– Upload Message Attachment

Click Attachments

Select “All Host”

for recipient

SCREEN SHOT SCRIPT

•Click “Please Select”

button and a list of

recipient will be shown.

•Fill-in the message in

the “Message” text field.

•Click Attachment link if

there is attachment to be

include.

•Click “Send” button to

send the message.

•Click “Cancel” button to

cancel the message.

Page 28: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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5d. Request For Clarification/Submit Acknowledgement – 4/8

– Upload Message Attachment

Click Add button

SCREEN SHOT SCRIPT

•Click “Update” button to

update the existing

attachment.

•Click “Export” button to

export the attachment

file.

•Click button to delete

the message.

•Click button to print

the page.

The pop-up screen below will appear once

“Attachment link” is click.

Page 29: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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5e. Request For Clarification/Submit Acknowledgement – 5/8

– Upload Message Attachment

Click Choose FileType in Name

SCREEN SHOT SCRIPT

•Click to add

description to the upload

file. This is optional.

•Click “Save” button

once completed.

•Click “Close” button to

close pop-up.

•Click “Add More” button

to add more attachment

file.

Note: The maximum size for upload file is 100MB.

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5f. Request For Clarification/Submit Acknowledgement – 6/8

– Submitted Message Attachment for Review/Delete

3. To delete uploaded

Document “Tick” the box and

Click

1. To view Uploaded document

Click Content

4. Click Close

SCREEN SHOT

2. Click Add button to add

more attachment.

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5g. Request For Clarification/Submit Acknowledgement – 7/8

– Send Created Message to Auction Team Members

All Hosts is selected

Click Send

SCREEN SHOT SCRIPTSCRIPT

•Recipient is

selected to “All

Host”

•Click “Send”

button to send the

message.

Page 32: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

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5h. Request For Clarification/Submit Acknowledgement – 8/8

– Submitted Message Accepted

Sent Message displayed Click Close

SCREEN SHOT

Reminder

All enquires, tender acknowledgement, Business Principle & Secrecy Agreement

submit via RFX Messages.

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6. Log Out

To Logout, click your username on the top

right corner as shown. In this guide, it is

SCREEN SHOT

Page 34: E-TENDER USER GUIDE FOR VENDOR Guide ETender and...2 Upon Receipt of Tender Invitation via Email 1. Ensure bidder receives an email with username and password (for new user) from EMPTORIS

•Acknowledge receipt

=

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7. Status of E-Tenders

If the RFx Acceptance is blank – you have not accepted our tender

If the RFx Acceptance is tick – you have accepted our tender

If the RFx Acceptance is R – we have received your tender

SCREEN SHOT

RFx Acceptance

•No acknowledgement

= Blank

•Submitted tender

=

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