e commercesynapseindia e-commerce development
TRANSCRIPT
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Regulatory Framework for E-
Commerce: International Best
Practices & Moels
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!ey Issues in Creating a Framework for E-
Commerce
"# $elecom reform
%# Recognition of electronic ocuments# Consumer 'rotection
(# Electronic Funs $ransfer )EF$*
+# ,is'ute resolution# I.P lia/ility
0# ,omain names
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"# $elecom Reform
Pro/a/ly t1e most im'ortant way to /oost
e2elo'ment of e-commerce
Introucing com'etition### Reduces costsso more 'eo'le go online
Promotes innovation
Improves quality of service
Attracts foreign investmentfor network e3'ansion
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"# $elecom Reform
4$5 6nne3 on $elecommunications:
1tt':77www#wto#org7englis17trato'8e7ser28e7"%-tel8e#1tm
)"990*
4$5 Princi'les on t1e Regulatory Frame-work
for Basic $elecommunications Regulation
1tt':77www#wto#org7englis17news8e7'res908e7ref'a'-e#1t
m)"99*
http://www.wto.org/english/tratop_e/serv_e/12-tel_e.htmhttp://www.wto.org/english/news_e/pres97_e/refpap-e.htmhttp://www.wto.org/english/news_e/pres97_e/refpap-e.htmhttp://www.wto.org/english/news_e/pres97_e/refpap-e.htmhttp://www.wto.org/english/news_e/pres97_e/refpap-e.htmhttp://www.wto.org/english/tratop_e/serv_e/12-tel_e.htm -
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%# Recognition of electronic ocuments
$o ena/le###
legal recognition of electronic contracts
use of electronic ocuments as e2ience in courts
electronic filing of go2ernment forms
###By agreeing on 'rinci'les for recogniing e-
signatures an ot1er electronic 2aliationtec1nologies#
an e3ce'tions w1ere t1ey are notrecognie#
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# Consumer Protection
E-commerce?s success e'ens on t1e legalsystem recogniing & 'rom'tly enforcingelectronic contracts )/usiness-to-/usiness an
/usiness-to-consumer*#Consumer 'rotection inclues### Pro1i/iting misleaing a2ertising
Regulating consumer financial ser2ices & creit
Rules against frauulent & unaut1orie /illing
Rules for resol2ing com'laints a/out efecti2e 'roucts Incluing rig1t to a refun if goos not eli2ere
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# Consumer Protection
Before closing contract> consumer s1oul /e
gi2en###
Ientity & aress of su''lier#
,escri'tion of goos & t1eir 'rice#
Proceure for 'ayment> eli2ery & 'erformance )if
/uying a ser2ice*#
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# Consumer Protection
Euro'ean Parliament & Council ,irecti2e 90707EC)"0 Fe/ruary "990* on t1e 'rotection of consumersin res'ect of istance contracts -
1tt':77euro'a#eu#int7information8society7to'ics7e/usiness7ecommerce7information7law&ecommerce7legal7ocuments7"990=@@@07"990=@@@08en#1tmlEuro'ean Parliament & Council ,irecti2e
%@@@7"7EC )A une %@@@* on electronic commerce
1tt':77euro'a#eu#int7I.P57ecommerce7legal7ocuments7%@@@8"ec7%@@@8"ec8en#'f
http://europa.eu.int/information_society/topics/ebusiness/ecommerce/3information/law&ecommerce/legal/documents/31997L0007/31997L0007_en.htmlhttp://europa.eu.int/information_society/topics/ebusiness/ecommerce/3information/law&ecommerce/legal/documents/31997L0007/31997L0007_en.htmlhttp://europa.eu.int/information_society/topics/ebusiness/ecommerce/3information/law&ecommerce/legal/documents/31997L0007/31997L0007_en.htmlhttp://europa.eu.int/ISPO/ecommerce/legal/documents/2000_31ec/2000_31ec_en.pdfhttp://europa.eu.int/ISPO/ecommerce/legal/documents/2000_31ec/2000_31ec_en.pdfhttp://europa.eu.int/ISPO/ecommerce/legal/documents/2000_31ec/2000_31ec_en.pdfhttp://europa.eu.int/ISPO/ecommerce/legal/documents/2000_31ec/2000_31ec_en.pdfhttp://europa.eu.int/information_society/topics/ebusiness/ecommerce/3information/law&ecommerce/legal/documents/31997L0007/31997L0007_en.htmlhttp://europa.eu.int/information_society/topics/ebusiness/ecommerce/3information/law&ecommerce/legal/documents/31997L0007/31997L0007_en.htmlhttp://europa.eu.int/information_society/topics/ebusiness/ecommerce/3information/law&ecommerce/legal/documents/31997L0007/31997L0007_en.html -
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(# Electronic Funs $ransfer
,e2elo'ing an online 'ayment system in2ol2es
com'le3 issues of security> lia/ility & ta3ation#
6t a minimum> /anking laws must ena/le 'ayment
2ia creit7e/it-car#
Many E; irecti2es eal wit1 t1is
$1ey are goo moels for legislators#
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+# ,is'ute Resolution
,isagreements /etween /uyers & sellers are
ine2ita/le#
41ere small amounts of money are in2ol2e> going to
court is not 'ractical#
$o /uil consumer confience> encourage c1ea' &
fast alternati2e is'ute resolution 'rocesses in
aition to t1e courts#
6,R 'rocesses nee not /e go2ernment-manage
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+# ,is'ute Resolution
Re'ort of t1e Conference on Builing $rust in t1e
5nline En2ironment: Business to Consumer
,is'ute Resolution> oint Conference of t1e
5EC,> C5PI= & ICC )""-"% ,ecem/er%@@@*> ,ocument ,.$I7ICCP7RED7CP
)%@@"*#
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# I.P =ia/ility
I.Ps s1oul not /e 1el lia/le if it is only a
trans'arent relay for im'ro'er commercial
information create /y ot1ers#
6lso not lia/le uner ;. or E; law for informationt1at is automatically & tem'orarily cac1e to
s'ee u' local access#
I.P 1as no general uty to monitor or in2estigate t1e
legality of material w1ic1 1e only transmits for
ot1ers#
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0# ,omain names