e-7 exam training on leadership

8/8/2019 E-7 Exam Training on Leadership

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LEADERSHIP LEARNING

OBJECTIVES:

LEADERSHIP


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LEADERSHIP MRCPO

CHAPTER THREE Who is responsible for setting the divisions

goals?

Division Officer

Who is responsible for supervising goal

completion?

Division CPO (YOU)


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LEADERSHIP Management begins at what level within

the Navy structure?

Chief Petty Officer Level

Who is considered top level management

and what is their responsibility?

XO and above, set the direction and vision

of the command


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LEADERSHIP What is the definition of a plan?

Methods devised to achieve a goal.

They fall into three groups, describe them.. 1..Strategic Plans: Take 2-5 years to achieve, set

by TYCOM or higher.

2..Standing Plans: Used for recurring or long

range activities. (Navy Regs, SORM, OPNAV,SECNAV instructions)

3..Single-Use Plans: used for short-rangenonrecurring activities.


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PLANS What states the intended purpose of a

command?

The Organizational Mission contained in

the ships SORM. (falls under Strategic

Plans)

Organizational Objectives are considered

Long-range goals.


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PLANS Policies are broad statements of expected

behavior. These fall under Standing

Plans. What is considered a detailed Standing

Plan?

Procedures ( Think Maintenance) Rules and regulations also fall under the

Standing Plan rule


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MANAGEMENT What is the term used for the type of

management most commands use?

Management by Objectives (MBO) MBO is based on two basic principles, name

them:

1..If you get people committed to the goal, they

are more willing to work toward that goal. 2..If you allow people to set the goal, they will do

everything to achieve it.


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MANAGEMENT List some disadvantages to MBO?

Can only be used in certain situations. Requires

more of your time, and could overlook someobjectives that cant be measured.

What is the most difficult job you will have as

the division CPO?

Determining divisional work requirements and

priorities


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MANAGEMENT Where can you find the work requirements

for your division

In your commands strategic, standing, andsingle-use plans.

What analysis can you use to help

determine the needs of the division? The SWOT,,,Strengths, weaknesses,

opportunities, and threat analysis.


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LEADERSHIP What is another term for monitoring?

Controlling

List different types of control:

Feedforward, anticipate the problem and

make adjustments before it occurs

(Planned Maintenance System is an

example)


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LEADERSHIP

Concurrent is what type of control?

Making changes when the event is

happening.

Feedback: Used to make the change after

the event has occurred.

List some examples of Feedback Control

Evaluations, inspections, and COs mast.


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LEADERSHIP

What is a method used to ensure that your

customers (yes we all have them) receive a

product that meets performance expectations? Quality Control

Quality Control involves setting standards and

then evaluating them, inspecting parts/services to

meet the standards, using statistics to determine if

our product meets the standards, inspections to

evaluate or compare our goals for quality.


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LEADERSHIP

What type of quality control uses inspections toidentify potential defects when the work is taking

place? Concurrent Quality Control

What type of quality control is an inspection fordefects?

Feedforward Quality Control Describe Feedback Quality Control:

Used after the task is completed


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Leadership

What will you use when the number ofitems produced is too large for an

inspection of each one? Statistical Analysis

What is small groups of workers in each

division looking for ways to reducedefects, rework, and downtime considered?

Quality Circles


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Leadership

What is the theory of doing the job right

the first time called?

Zero Defect Theory

When supervisors encourage workers to

stop work and find a solution to a problem

and suggest methods of improvement.


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LEADERSHIP

List two ways you can achieve control:

Measurable Control: determines the quality and

quantity of the work output. You use budgets,audits, Gantt charts, evaluations, ect (Think of a

POA &M, Critical Path Method (CPM).

Which measurable control method is used to

budget time, people, and resources?

POA & M


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LEADERSHIP

What tool can you use to show you

planned and accomplished work in relation

to time and each other?

Gantt Chart

The Gantt Chart is useful in planning and

controlling operational level task


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GANTT CHART


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Leadership

Nonmeasurable control is used to measure

performance when you are accomplishing

other task..Involves discussions, reports,

evaluations, inspections, and observance of

work.


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EFFECTIVE CONTROL

List elements you will need in order tohave effective control

Activities (you set the standard and the workers aim toachieve the standard)

Timeliness (amount you deem necessary to get themission accomplished)

Effectiveness (work to achieve cost set, even to workunder cost)

Accuracy (monitor progress and take corrective actions)

Acceptance (dont be too excessive with your control)


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ORGANIZATIONS

List the three specific types of organizations

within the Navy structure.

Line: Major departments (Deck, Engineering,Ops, Air)

Staff: Personnel that advise and assist the line

departments. (Supply, ESO, DAPA)

Functional: Special ones not either of the two

above. (Medical, dental, legal and Admin)


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LEADERSHIP

(ARE YOU READY) What is considered the order of authority

within the Navy?

Chain Of Command Describe Unity of Command..

Order of control within your organization

Describe Span of Control.. Ideal number of people you can effectively

supervise


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DELEGATION

When you delegate authority to yoursubordinates, you are letting them do what?

Make their own decisions on how to handleproblems.

What do you accomplish when you delegate?

You can now focus on training and developing

subordinates, focus on the areas that areproblematic, and you can now make gooddecisions outside your area of expertise.


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AUTHORITY AND POWER

Define Power..

Your ability to

influence peopletoward your

organizational

objective..

Never exceed your

limits.


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AUTHORITY

Authority only exist when?

The subordinates accept the idea that the

supervisor has the authority over them. Various types of authority exist in the Navy, they

are?

Line authoritydirectly related to your COC.

Staff authoritythe right to counsel, advise ormake recommendations

Functional Authoritygranted due to area ofspecialtylegal, EO and Safety


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POWER

Describe Reward Power

Stems from your use of positive and negative

rewards to influence your people. What is Coercive Power?

Negative rewards when wishes are not obeyed.(Not the preferred method)

Legitimate power is? Comes with the position of your rate and position

you are in the Chain Of Command.


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POWER

Informational Power is used when you give

or withhold information that someone else

does not have.

Referent Power is when your subordinates

identify or associate with you.

Expert Power comes from your knowledge


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LEADERSHIP THEORY

Describe Theory X

You assume that people are lazy and must

be coerced, controlled, directed or led.Using this theory involves threats tomotivate personnel

Theory Y assumes that people like to work.Given the right work environment themission will be accomplished.


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LEADERSHIP

Leaders have six tasks that will affect theirsubordinates, what are they?

Listen to help with problems

Set goals, have long/short range plans

Give direction about the who, what, when, wherefor each task

Provide Feedback Reward/discipline as necessary

Develop your Sailors


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STYLES

Describe each style listed

COERCER

My way or the highway, obedience,

controlling

AUTHORITARIAN

Firm but fair, clear direction, use influence

as the key way to lead


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STYLES

AFFILIATOR

People first concern, very popular, avoid

conflicts in order to not cause hard feelings DEMOCRATIC

Relies on group participation, use groupconsensus, not necessary to give specific

direction or close supervision, listen tosubordinates, reward average performer, rarelygives negative feedback or punishment


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STYLES

PACESETTER

Rather do the job themselves, set high standards,

lead by example (loners), have trouble delegating

COACH

Concerned with subordinates development, have

high standards but cant communicate them, have

Sailors set their own goals, give solutions to each

plan rather than clear, concise instructions.


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STYLES

Which style of leadership just discussed is

most effective in time of war?

Coercer

You would use the authoritarian style in

what situations?

Prior to inspections, not good for

counseling


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STYLES

What role is best suited to the Counselor?

Affiliator style, not good when in the work

center and a tight deadline is looming.

What situations would you not use the

democratic role?

When preparing for an inspection, drills,

combat


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STYLES

Use the Pacesetter style in what arena?

Working in a new work center or teaching.

The coach style is also used to help learnnew procedures.

What determines your leadership styles?

Motives, experiences, past/presentsupervisors, jobs, organizational cultureand norms.


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Management and Supervisory

Skills What skills are needed to have an effective

workcenter?

Concern for standards and efficiency,

planning and organizing, supervising for

effective performance, and monitoring.


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LEADERSHIP

What skills has the Navy determined

identify an effective leader?

Commitment to command mission, self-

image as a leader, good communication,

influence ability, good Sailor development,

concern for your Sailors


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LEADERSHIP

List good personal characteristics a

successful CPO should exhibit.

Concern for achievement, analytical

problem solving, interpersonal awareness,

initiative, persistence and assertiveness


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MANAGEMENT

Define TQM

Total Quality Management is the focus on

the process by which work gets done.

Benefits are increased pride, readiness,

streamlined maintenance, efficient

operations with the right budget, increasedtimes between equipment failure.


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TQM

Focuses on procedures and processes that

get the work done using quality

management.

Establishes a good customer-Supplier

relationship

UTILIZES LEADERSHIPINVOLVEMENT

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