dynamics crm online × office 365 groups 連携

Dynamics CRM Online Office 365 Groups 連携＠Office 365 勉強会（2016/07/23）

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Dynamics CRM Online

Office 365 Groups 連携

＠Office 365 勉強会（2016/07/23）

宇留野彩子（株式会社セラフ）

Page 3: Dynamics CRM Online × Office 365 Groups 連携

本日のゴールは？

①

Dynamics

CRMって

なぁに？

②

Office 365

Groups

連携をしてみよう

③

まとめ

本日のアジェンダ

Page 5: Dynamics CRM Online × Office 365 Groups 連携

Page 6: Dynamics CRM Online × Office 365 Groups 連携

SharePoint と比較してみよう！ https://office365blog-public.sharepoint.com/ブログ/投稿/121/

Page 7: Dynamics CRM Online × Office 365 Groups 連携

予定表

スレッド

OneNote

OneDrive

メンバー

Page 8: Dynamics CRM Online × Office 365 Groups 連携

レコードに対して Office 365 Groups が作成される

Page 9: Dynamics CRM Online × Office 365 Groups 連携

Office 365 Groups UIOffice 365 Groups UI

CRM の情報（タスク）

コネクタ接続を利用する

ライセンス・Dynamics CRM Online ＋ Office 365

ライセンス・Office 365

反映

連携

＋αの連携

シナリオ：サポート対応の場合（スレッドを活用してみる）

製品の不具合に対する情報・相談事項を投稿情報を受信し、議論が可能に

サポート部門営業開発マーケティング

Page 11: Dynamics CRM Online × Office 365 Groups 連携

情報交換・コミュニケーションが実現可能に！

Page 12: Dynamics CRM Online × Office 365 Groups 連携

Office365 新卒管理者の奮闘ブログhttps://office365blog-public.sharepoint.com/

Page 13: Dynamics CRM Online × Office 365 Groups 連携

ありがとうございました

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