Presented By : Hassan Al Mutawa

Deputy Director, Rail Operations

RTA Rail Agency

Dubai Metro :

The Heartbeat of the Emirate

Agenda

• RTA’s Vision & Mission

• Dubai Metro Overview

• Excellent Performance

• Ever increasing Ridership

• Improved Integration

• Leveraging Technology

• Preparing for Next Phase of Growth

Vision & Mission

RTA Vision:

Safe & Smooth Transport For all

RTA Mission:

Develop integrated and sustainable transportation system and provide

distinguished services to all stakeholders to support Dubai’s comprehensive

growth plans through preparing policies and legislations, adapting

technologies and innovative approaches, and implementing world – class

practices and standards.

Dubai Metro Overview

• The World’s longest fully automatic driverless Metro system

• Recently celebrated it’s fifth anniversary

• Red Line opened 09/09/09

• Green Line opened 09/09/11

• Total length is 74.6km, with 47 stations

• Red Line is 52.1km long, with 29 stations

• Green Line is 22.5km long, with 18 stations

• Mostly elevated, with 10 underground stations in the central area

Dubai Metro Overview

Excellent Performance

Comprehensive set of KPIs

Ensures :-

Delivery of excellent

customer services

High reliability and

availability

Robust maintenance

regime

Deter long delays /

disruptions

Excellent Performance

TSA/TSP 2011 2012 2013 2014

TSA 99.987% 99.996% 99.988% 100.000%

TSP 99.962% 99.995% 99.894% 99.830%

Target 90.000% 99.000% 99.000% 99.000%

Green Line

TSA/TSP 2009 2010 2011 2012 2013 2014

TSA 99.049% 99.568% 99.838% 99.915% 99.831% 100.000%

TSP 98.082% 99.246% 99.329% 99.729% 99.115% 99.236%

Target 90.000% 99.000% 99.000% 99.000% 99.000% 99.000%

Red Line

Red Line Green Line

Ever increasing Ridership

Growth in 2012 is almost 2x as

compared to 2011; due to

opening of Green Line.

Between 2012 and 2013,

increase of 26%

Average daily ridership in 2012

and 2013 was about 380,000.

In 2014, ridership on weekdays

have reached over 530,000 per

day.

On 2/10/2014, Dubai Metro’s

highest ever ridership of 610,000

passengers

Looking forward to continued

increase in ridership

-

20,000,000

40,000,000

60,000,000

80,000,000

100,000,000

120,000,000

140,000,000

2011 2012 2013 2014 (Janto Sep)

69,012,014

109,490,185

137,759,258

119,425,088

No. of Passengers (per year)

Ever increasing Ridership

Transforming the Landscape of Public Transportation in Dubai

Design & Technology

Passengers Performance

Integration

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Multi-Modal Integration

Increasing trend in PT share

Key success factors :

Convenience

Integration

Dubai Metro

Dubai Taxi Dubai Bus

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda City Integration

Metro stations as hubs

Well connected to amenities

Adds to the vibrancy of the city

Further promotes ridership

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda City Integration

New Projects :-

Union Oasis Development

Art Museum Project

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Leveraging Technology

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Preparing for Next Phase of Growth

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Line Extension (Dubai Rail Master Plan 2020)

Total Length 128 KM with 82 Stations

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Fleet Expansion

Procurement of additional trains

Ensuring sufficient capacity

No of Trains (Ext’g) Peak Off-Peak

Red Line 48 14

Green Line 18 11

Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Agenda Dubai Metro – The Heartbeat of the Nation