drive test analysis (t mobile)

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  • 8/12/2019 Drive Test Analysis (T Mobile)

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    3G RANOP

    3G Radio Optimisation

    Module 4Drive Test Analysis

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    3G RAN Optimisation

    RF Optimisation

    and Neighbour

    Planning

    RF optimisation

    New Site Integration

    Neighbour plan

    optimisation

    Signalling

    Flows

    RRC Establishment

    RAB Establishment

    SHO

    ISHO

    Drive Test

    Analysis

    Drive Survey Analysis

    System Performance

    (RRC and RAB phases)

    Cluster

    Preparation

    Cluster health checks

    Parameter consistency

    check

    Neighbour list verification Uplink interference as a

    problem indicator

    Inter-System

    Working and

    Optimisation

    3G2G Cell reselection

    Neighbour Planning

    Handover Process and

    compressed mode

    3G ISHO service analysis(AMR and PS)

    GSM ISHO Optimisation

    Parametric

    Optimisatio

    n

    Use of Parameters to optimise

    network performance

    Network

    Statistics

    Cell Resources

    RRC/RAB Performance

    Handovers Abnormal Release

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    Module 4Drive Test Analysis

    Objectives

    After this module the delegate shall be able to:-

    Understand the different elements required for an effective drive

    test program

    Understand how all aspects of drive data can be used to obtain a

    view of network performance Differentiate between genuine (RF) and non-genuine (system)

    failures

    Understand the KPIs that can be obtained

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    Drive Test Process

    Cluster

    Preparation Define Cluster

    Define Drive Route

    Data Analysis

    Levels ofReporting

    Failure Type

    Breakdown

    Post Processing

    functionality

    KPI Gap

    Analysis

    Data Preparation

    and Collection Services to test

    KPI definitions

    Equipment

    Exclusions

    Call Patterns

    OSS Alarms

    Network Stats

    Trouble

    Shooting Root Cause

    Analysis

    Corrective

    Action

    Further data

    logging (maybe)

    New Site Integration

    RF Tuning Network Optimisation

    Network Benchmarking (Golden Routes)

    Why Drive the network?

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    Drive Test AnalysisTest Equipment

    SwissQual 7.5, Nokia 6650 trace UEs

    Tri-band scanner

    WDMA/GSM/DCS

    SwissQual 7.5

    Unit

    GPS Laptop

    Log Files

    Land UnitNQMP

    Log Files

    FTP

    Server

    Important to drive with Call logging equipmentand 3G and 2G scanner in the same vehicle

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    Drive Test AnalysisCall Patterns

    Mobile Originated Calls (MOC)

    2 min calls

    30 sec idle

    UE in Dual mode (2G/3G)

    AMR Call PS Call

    Mobile Terminated Calls (MTC)

    2 min calls

    30 sec idle

    UE in Dual mode (2G/3G)

    Enough call samples have to be made to make the measurement statistically valid.

    In a 50 call sample one dropped call will cause a change in performance of -2%

    In a 500 call sample one dropped call will cause a change in performance of -0.2%

    Call length should be defined at the beginning

    We can use different call testing patterns for different optimisation techniques

    Short Calls (for Calls setup performance and delay)

    Long calls (for Drop call performance and SHO performance)

    GPRS Attach,

    PDP Context Activation

    FTP Download (1MB file)/FTP Upload (500 KB file)

    PDP Context Deactivation

    GPRS Detach

    Alternate download and upload with 30 sec idletime

    Session is upload or download

    UE in Dual mode (2G/3G)

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    Drive Test AnalysisDefining KPIsAMR Statistics

    Threshold KPIs

    MOC Setup time 5 sec

    MOC CCR 99 %

    RAW END USER

    Event Count Rat io Count Ratio

    Call Attempts 132 122

    Call Setup Success Rate 108 81.8% 108 88.5%

    Call Setup Failure Rate 24 18.2% 14 11.5%

    Failures due to Tool (TSF) 10 41.7%

    Failures due to Core Problem 10 41.7% 10 71.4%

    Failure ASU (Sync) Problem 2 8.3% 2 14.3%

    Failure due to Low Coverage Levels 2 8.3% 2 14.3%

    Call Setup Success and Setup Time > 5s 7 6.5% 7 6.5%

    Long Setup due to slow cell reselection 0.0% 0 0.0%

    Long Setup due to clash with InterRAT reselection 0.0% 0 0.0%

    Long Setup due to Unknown (suspect UE) 0.0% 0 0.0%

    Long Setup due to Unknown 0.0% 0 0.0%

    Average Call Setup Time 3.66 3.66

    Call Completetion Rate 105 97.2% 105 97.2%

    Call Drop Rate 3 2.8% 3 2.8%

    Call Drop Poor 3G Coverage 1 33.3% 1 33.3%

    Call Drop on GSM due to Interference 2 66.7% 2 66.7%

    Overall Call Completion Rate 105 79.5% 105 86.1%

    ISHO Attempt 14 14

    ISHO Success 14 100.0% 14 100.0%

    ISHO Failed 0 0.0% 0 0.0%

    ISHO Failed cause physical channel failure 0 N/A 0 N/A

    PS Data KPI Report

    KPI Thresholds Value Unit

    Attach Time 4 sec

    PDP Activation Time 2 sec

    FTP Download Throughput 110 kbit/s

    FTP Upload Throughput 55 kbits

    Signalling Statisti cs Count Success rate

    Attach Attempt 155

    Attach Success 140 90.32%

    Attach Time more than threshold 5 3.57%

    Attach Time less than threshold 135 96.43%

    Attach Failed 15 9.68%

    Average Attach Setup Time 1.36

    Activate PDP Context Attempt 124

    Activate PDP Context Success 124 100.00%

    Activation Time more than threshold 2 1.60%

    Activation Time less than threshold 123 98.40%

    Activate PDP Context Failed 0 0.00%

    Average PDP Context Activation Time 0.96

    FTP Download Attempts 51

    FTP Download Success 48 94.12%

    FTP Down load t hroughpu t more than t hresho ld 25 52.08%

    FTP Down load th roughpu t l ess t han th resho ld 23 47.92%

    Average FTP Download Throughput 107.02

    FTP Upload Attempts 32

    FTP Upload Success 30 93.75%

    FTP Upload throughput more than threshold 20 66.67%

    FTP Upload throughput less than threshold 10 33.33%

    Average FTP Upload Throughput 55.53

    Data Transfer Cut-o ff Ratio 6.02%

    PDP Context Dropped 4 3.23%

    Deactivate PDP Context Request 121

    Deactivate PDP Context Accept 121 100.00%

    Deactivate PDP Context Failure 0 0.00%

    Detach Request 281

    Detach Accept 129 45.91%

    Overall Data Session Complet ion Rate 78 62.90%

    RAU Statistics Count Success rate

    RAU Attempt 22

    RAU Success 13 59.09%

    RAU Failed 9 40.91%

    Cell Reselection Statist ics Count Success rate

    Cell Reselection from UMTS to GSM Attempts 2

    Cell Reselection f rom UMTS to GSM Success 1 50.00%

    Cell Reselection f rom UMTS to GSM Delay E2E 15.27

    Cel l Reselection from UMTS to GSM Delay Signal ling N/A

    Cell Reselection from GSM to UMTS Attempts 1

    Cell Reselection f rom GSM to UMTS Success 0 0.00%

    Cell Reselection from GSM to UMTS Delay E2E N/A

    Time in System Seconds Ratio

    GSM 171 1.02%

    UMTS 16559 98.98%

    Need to agree

    What raw figures will contain

    What End User will contain

    Other cuts of Data

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    Need to Define the KPI measurement (from Drive test)

    Call Setup Success (voice, circuit switched data) Successful call setup means that DL/UL Direct Transfer (CC: Alerting) message is received by

    UE.

    Session Setup Success (packet switched) This is related to PDP context activation.Successfully activated PDP context means that

    activate PDP context accept message has been sent from RNC to UE (RRC:downlink directtransfer (SM:activate PDP context Accept)).

    Call Setup Time (voice, circuit switched) Call setup delay is measured from L3 messages, starting from RRC Connection Setup

    message to DL Direct Transfer (CC: Alerting) message.

    Session Setup Time(packet switched) The session setup time is the delay between the time the UE sends the data session activation

    request until GPRS attach and PDP context activation has been successfully completed.

    Call Drop (voice, circuit switched) A dropped call occurs. The call will be dropped in case RRC connection release (not normal

    release) message has been send from RNC to UE.

    Session Drop (packet switched) Session drop rate can be defined as the number of successful PDP deactivations against

    number of successful PDP activations.

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    Definition of Call Set-Up Success Rate (CSSR)

    UERRC: Connection Request

    RRC Connection Setup phaseResource Reservation in RNC, BTS, Transmission

    RRC: RRC Connection Request Setup

    RRC Connection Access phaseRNC waits reply from UE

    RRC: RRC Connection Completed

    RRC: Initial Direct Transfer cm service request

    RANAP: Initial UE MessageDIRECT TRANSFER (Call

    Proceeding)

    RANAP: RAB AssignmentRequest

    RRC: Radio Bearer Set-up

    RRC: Radio Bearer SetupComplete

    RAB Connection Setup phaseResource Reservation in RNC, BTS, Transmission

    RANAP: RAB Assignment

    ResponseDIRECT TRANSFER (Alerting)

    BTS RNCCN

    DIRECT TRANSFER (Connect)DIRECT TRANSFER (Connect

    Acknowledge)

    RAB Connection Access phaseRNC waits reply from UE

    Call Set-upSuccess

    Rate

    Call Set-upTime

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    Definition of the Call Completion Rate (CCR)

    UE RNC MGWNode B

    Call Established

    Iu Release Command

    Iu Release Complete

    RRC Connection Release

    RRC Connection Release CompleteRRC Connection Release Complete

    RRC Connection Release Complete

    Radio Link Deletion Request

    Radio Link Deletion Response

    ALCAP: Release Request

    ALCAP: Release Response

    ALCAP: Release Request

    ALCAP: Release Response

    Call Released

    Direct Transfer (Disconnect)

    Direct Transfer (Release)

    Direct Transfer (Release Complete)

    DIRECT TRANSFER (Alerting)

    DIRECT TRANSFER (Connect)DIRECT TRANSFER (Connect

    Acknowledge)

    Call DropRate

    CallDuration

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    Definition of Session Setup TimeUE

    CNRNCWBTS

    INITIAL DIRECT TRANSFER (Attach Request)

    Downlink Direct Transfer (Authentication & Ciphering Request)

    UE already has an RRC connection

    SCCP: Connection Request

    SCCP: Connection Confirm

    RANAP: Authentication & Ciphering Request

    Security Mode Command

    Uplink Direct Transfer (Authentication & Ciphering Response) RANAP: Authentication & Ciphering Response

    RANAP: Security Mode Command

    Security Mode Command RANAP: Security Mode Command

    RANAP: Common ID

    Downlink Direct Transfer: Identity Request RANAP: Identity Request

    Uplink Direct Transfer: Identity Response RANAP: Identity Response

    Downlink Direct Transfer: Attach Accept Direct Transfer: Attach Accept

    Uplink Direct Transfer: Attach Complete Direct Transfer: Attach Complete

    INITIAL DIRECT TRANSFER (Active PDP Context Request) DIRECT TRANSFER (Active PDP Context Request)

    DIRECT TRANSFER (Active PDP context Accept)

    RANAP: RAB ASSIGNMENTREQUESTRRC: Radio Bearer Set-up

    RRC: Radio Bearer Set-up CompleteRANAP: RAB ASSIGNMENT

    RESPONSERRC: Measurement Control

    INITIAL UE MESSAGE (GPRS Attach)

    SessionSet-upTime

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    Failure Breakdown

    Non-genuine failures

    Measurement system fault (CollectionTool or Analysis)

    Genuine failures

    RF issue (Coverage / Interference /

    Poor dominance)

    Missing neighbour

    System issue Node B System issue RNC

    Core network issue

    System

    (Unknown )

    WBTS

    RNC Core NW

    UE

    Iub Iu

    It is beneficial tocategorise callfailures during theanalysis andreporting

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    Failure Breakdown

    The KPI measurement conditions should be used to define exclusion areas

    during drive test for acceptance of a cluster.

    All failures happening in those area, that do not respect the coverage

    requirements should be discarded.

    Signal

    aboveRSCP

    threshold

    SignalbelowRSCP

    threshold

    Signal aboveEc/Nothreshold

    SignalbelowEc/No

    threshold-110dBm

    - -95dBm

    -80dBm

    Time

    RSCP

    CallOK

    CallOK

    CallOK Call

    NOK

    CallNOK

    -12dB

    -5dB

    -20dB

    Ec/No

    Threshold

    Example of Call Success Criteria

    Discard sample

    Call-(A)

    Call-(B)

    -110dBm

    -

    -80dBm

    Time

    RSCP

    CallOK

    CallOK

    CallOK Call

    NOK

    CallNOK

    -

    -5dB

    -20dB

    Ec/No

    Threshold

    Example of Call Success Criteria

    Discard sample

    Call-(A)

    -110dBm

    -

    -80dBm

    Time

    RSCP

    CallOK

    CallOK

    CallOK Call

    NOK

    CallNOK

    -

    -5dB

    -20dB

    Ec/No

    Threshold

    Example of Call Success Criteria

    Discard sample

    -110dBm

    -

    -80dBm

    Time

    RSCP

    CallOK

    CallOK

    CallOK Call

    NOK

    CallNOK

    -

    -5dB

    -20dB

    Ec/No

    Threshold

    Example of Call Success Criteria

    Discard sample

    Call-(A)

    Call-(B)

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    Failure Breakdown

    Call Set-up Failures Breakdown - Benchmark Drive

    5%

    20%

    0%

    5%

    0%

    0%

    10%

    5%

    35%

    15%

    0%5% Equipment

    Registration Clash

    Core Network

    Fail in 2G

    RAN (fixed in next release)

    Site maintenance (TMUK)

    RAN (Other)

    Missing neighbours

    3G RF

    slow cell Reselection

    site configuration & maintenance(Nokia)

    Other

    Call Set-up Failures

    Failure Type total %

    Equipment 0 0.0

    Registration Clash 0 0.0

    Core Network 0 0.0

    Fail in 2G 6 19.4

    RAN (fixed in next release) 0 0.0

    Site maintenance (TMUK) 16 51.6

    RAN (Other) 0 0.0Missing neighbours 0 0.0

    3G RF 3 9.7

    Slow cell reselection 0 0.0

    site configuration & maintenance (Nokia) 0 0.0

    Other 6 19.4

    Call Setup Failure Breakdown - Final Drive

    0%

    0%

    0%

    19%

    0%

    0%

    0%

    10%

    0%

    0%

    19%

    52%

    Equipment

    Registration Clash

    Core Network

    Fail in 2G

    RAN (fixed in next release)

    Site maintenance (TMUK)

    RAN (Other)

    Missing neighbours

    3G RF

    Slow cell reselection

    site configuration & maintenance

    (Nokia)Other

    Call Set-up Failures

    Failure Type total %

    Equipment 1 5.0

    Registration Clash 4 20.0

    Core Network 0 0.0

    Fail in 2G 1 5.0

    RAN (fixed in next release) 0 0.0

    Site maintenance (TMUK) 0 0.0

    RAN (Other) 2 10.0Missing neighbours 1 5.0

    3G RF 7 35.0

    slow cell Reselection 3 15.0

    site configuration & maintenance (Nokia) 0 0.0

    Other 1 5.0

    AMR Call Setup Failures

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    Non-Genuine Call Setup Failure Scenarios

    Examples of non-genuine failures seen:

    Uplink: CM Service Abortwithin milliseconds from CM Service Request

    Call attempt during Location Area update (LA clash)

    User initiated UL CC Disconnect

    Location Area update interpreted as call setup failure

    Cell reselection back to 3G from 2G interpreted as call setup failure

    Measurement systems are often not perfect and may introduce errors

    in data collection or analysis

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    Non Genuine Call Setup Failures

    Measurement system failures by drive test tool

    CM Service Abort within milliseconds from CM Service Request No time for response from NW

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    Non Genuine Call Setup Failures

    Measurement system failures

    by drive test tool

    Call attempt during LocationArea update (LA update clash)

    LA Update

    Request

    Call attempt

    RRC

    Release

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    Non Genuine Call Setup Failures

    Measurement system failures by Actix workbook

    Successful or failed Location Area update interpreted as call

    setup failure

    RRCConnection forInter-RAT cell

    reselection

    LA UpdateRequest

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    Non-Genuine Drop Call Scenarios

    Measurement system failure examples:

    Drive test tool User initiated UL CC Disconnect

    Analysis Workbook

    Inter-Rat cell reselection from 2G to 3G interpreted as drop call

    Complete (e.g 90 seconds) call on either 3G or 2G

    No drop in the log file / same drop listed twice

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    Genuine Call Setup Failure Scenarios

    RF issue

    Interference / Dominance / Coverage

    Missing neighbour

    System Issue - NodeB

    No response to RRC Connection Request

    RRC Connection Reject to RRC Connection Request

    System issue - RNC CC Disconnect after Call Proceedingdue to DL RRC Connection Release

    Core NW

    CM Service Abort after CM Service Request

    System issue (test number)

    CC Disconnect after CC Progress

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    Drive Survey Analysis Process Summary Diagram

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    Failure Location

    Analyse the

    signalling flowto find the

    location of

    failure and

    potential

    cause

    UE log may

    only capture

    some of the

    messages

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    Start

    Best serversRSCP > -102dBm

    Best serversEc/No > -12dB

    Coverage Optimisation

    Dominance Optimisation

    AICH(ACK) received?RACH failure

    Message sent?

    UL coverage & RACHparam. Opt(changing serving cell)

    Check system message

    Report & Finish

    (FACH) RRC ConnectionSetup received?

    Report & Finish(Check failure cause)

    (DCH) RRC Connection setupCompleted sent from UE?

    Report & Finish(Reason of problem:

    L1 sync fail)

    Radio Bearer setupfailureReceived?

    Report & Finish(Check failure cause)

    RRC setup rejectreceived?

    AC optimisation(check PrxNoise

    & interferer around BTS)

    Report & FinishCheck failure cause

    (Not radio problem/cell update)

    Yes

    No

    Yes

    No

    Yes

    No

    No

    Yes

    No

    Yes

    Yes

    No

    Yes

    No

    No

    Report & Finish

    Yes

    A

    B

    C

    D

    E

    NeighbourlistOptimisation

    MissingNeighbour ?

    Yes

    No

    Call Setup Failure Analysis Process

    A

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    Call setup failuresRF issue

    RF issue? Coverage / Interference / Dominance

    A

    See the example in Module 3RF Optimisation

    A

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    Call setup failuresMissing Neighbour

    Missing neighbour analysis over the whole route (3G-3G, 3G-2G)

    Search for failures due to missing 3G-3G neighbours Search for failures due to missing 3G2G neighbours

    It is suggested to place 2G scanner to the test vehicle

    A

    B

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    Call Setup Failure Analysis- Block B -

    The purpose of this activity is to check the Random Access Process is working

    adequately by investigating whether AI (Acquisition Indicator) has been received

    through DL AICH.

    If AICH was not received by UE, the cause of the problem can be classified into:

    Inadequate RAN parameter related to Random Access: RAN parameter settings for

    pre-amble transmission or open loop power control information is not correct.

    UL Coverage limit: UL coverage of UE is smaller compared to serving cells DL

    coverage so that UEs Tx power cannot reach serving cell.

    The Basic theory for RACH setup procedure and planning parameters can be

    found in Module 7Parameter Optimisation

    B

    C ll S t F il A l i Bl k B

    B

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    Call Setup Failure Analysis- Block B -

    UE WBTS RNC

    Preamble/RACH

    Acquisition Indicator/AICH

    RRC: RRC Connection Request/PRACH

    NBAP: RADIO LINK SETUP REQUEST

    RRC: RRC CONNECTION SETUP/FACH

    L1 Synchronisation

    NBAP: SYNCHRONISATION INDICATOR

    RRC: RRC CONNECTION SETUP COMPLETE/DCH

    UE in CELL_DCH state

    NBAP: RADIO LINK SETUP RESPONSE

    B

    B

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    RACH Process

    Downlink

    BS

    L1 ACK / AICH

    Uplink

    MS Preamble1

    Not detected

    Message partPreamble2

    PRACH_preamble_retrans# PRACH preambles transmitted during one PRACH cycle without receiving AICH response

    UEtxPowerMaxPRACH

    RACH_tx_Max# preamble power ramping cycles that can be done before RACH transmission failure is reported

    PowerRampStepPRACHpreamble

    PowerOffsetLastPreamblePRACHmessage

    Initial preample power:Ptx = CPICHtransmissionPower-RSCP(CPICH) +RSSI(BS) +

    PRACHRequiredReceivedCI

    B

    C ll S t F il A l i Bl k B B

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    Call Setup Failure Analysis- Block B-

    Solutions for RACH optimisation

    Max UE Tx power hitthe UE_P_MAX(24dBm)?

    To increase PRACH_Preamble_retraOr PowerRampStepPRACHPreambl

    No

    Yes

    Is UL Interferenceabnormally HIGH?

    Yes

    No

    Report there might be an interferingsource Nearby the serving cell

    Change the Serving cell to cover the problem Area

    => UE is too far to reach the serving cell

    B

    C ll S t F il A l i Bl k B B

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    Call Setup Failure Analysis- Block B

    Open Loop Power Controlparameters from RACHInfo message

    B

    Call setup failures System issue Node B C

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    Call setup failuresSystem issue Node B

    No response to RRC Connection Request

    Good RF conditions

    Wrong MHA settings or cable loss settings can cause the site not to hear the UE

    PrxNoise statistics, receive link parameters and HW units to be checked (faulty

    MHA, wrong MHA parameters, wrong cable / feeder loss parameters, faulty units)

    C

    Call setup failures System issue NodeB C

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    Call setup failuresSystem issue NodeB

    RRC Connection Reject after RRC Connection Request

    Good RF conditions

    Admission Control can reject too many (or admit too many) connection requests due

    to wrong PrxNoise measurements.

    PrxNoise statistics, receive link parameters and HW units to be checked

    C

    Call Setup Failure Analysis C

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    Call Setup Failure Analysis

    UE has the appropriate DL/UL coverage but if RNC does not allow to set up the

    RRC connection of the requested RAB (Radio Access Bearer), Call setup will fail.

    Admission Control (AC) is involved in RRC connection setup

    PREVENTATIVE STATE:

    If measured UL (PrxTotal) or DL (PtxTotal) load exceeds target

    thresholds (PrxTarget and PtxTarget) AC can still admit new RAB to the

    cell if a new non-controllable load keeps below target thresholds (inpractice this means that AC can admit only new controllable load RABs

    i.e. NRT RABs)

    OVERLOAD STATE:

    If measured UL (PrxTotal) or DL (PtxTotal) load exceeds overload

    thresholds (PrxTarget + PrxOffset and PtxTarget + PtxOffset) then ACcan't admit more RABs to the cell

    C

    Call Setup Failure Analysis C

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    Call Setup Failure Analysis

    During the pre-optimisation phase it is unlikely that AC will stop an RRCconnection setup during the drive testing because there are normally very

    few UEs in the network. (Traffic loading is trivial) However, it should be checked that measured PtxTotal and PrxTotal are

    less than PtxTarget (e.g. 40dBm) and PrxTarget (e.g. 4dB, 60% loading)respectively.

    If DL AC does not allow RRC setup check the Tx power of WBTS, # ofchannels transmitted, Signaling messages.

    If UL AC does not allow RRC setup: Check out if there is an interferingsource nearby the serving cell.

    C

    Call Setup Failure Analysis D

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    Call Setup Failure Analysis

    To check if Layer 1 Synchronization (slot/frame sync) has failed

    If RRC Connection Setup was received by UE but UE does not send RRC

    Connection Setup Completed, we will report L1 synchronization failure and have to

    check L1 system messages.

    D

    Call setup failures System issue RNC E

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    Call setup failuresSystem issue RNC

    CC Disconnect after Call

    Proceeding

    Good RF conditions

    Failures in RAB setup

    occur between the RAB

    Assignment Request being

    received from Core

    Network and the RANsending out Radio Bearer

    Setup. Therefore the failure

    is between NodeB and

    Core Network.

    E

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    Call setup failures Core NW E

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    Call setup failures Core NW

    Security Mode CommandCommon ID

    UE RNC MGWNode B

    RRC Connection Establishment

    Initial Direct Transfer (CM Service Request) SCCP: Connection Request

    SCCP: Connection Confirm

    Location Reporting Control

    RRC: Initial Direct Transfermessage is sent using acknowledged mode RLC to the CS core

    domain. Routing is to be based upon the local P-TMSI

    The NAS message is not read by the RNC but is forwarded to the multimedia gateway. The NASmessage includes the IMSI as a UE identity

    The SCCP: Connection Requestmessage establishes the connection orientated signalling link inthe same way as it was for the RRC connection phase.This does not reserve any resources for the

    AMR call itself.

    The Connection Confirm message identifies the RNC with a destination local reference which is thesame as the source reference within the Connection Requestmessage

    The Connection Confirm message identifies the CS core with a source local reference

    The CS core sends a RANAP: Location Reporting Controlmessage to the RNC requesting

    information regarding the location of a particular UE

    The RANAP: Common ID message specifies the IMSI belonging to the UE

    The Security Mode Commandmessage triggers the start or stop of ciphering and integrity

    protection.

    CM Service Abort after

    CM Service Request

    Good RF conditions

    Security Mode Command-

    message not received by

    UE, thus the failure is

    believed to be at Core

    Network.

    E

    Call setup failures System Issue (test number) E

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    Call setup failures System Issue (test number)

    CC Disconnect after CC Progress

    Cause: recovery on timer expiry

    The call goes via IN SCP to arecording.

    A static test was done by NokiaCustomer Care and in few instancesthe call dropped after 30 seconds ofrecording passed. Hence the

    problem is associated with the testnumber not the RAN 30sec

    Cause: recoveryon timer expiry

    E

    Call Drop Failure Analysis Process

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    Start

    Best serversRSCP > -102dBm

    Best serversEc/No > -12dB

    Coverage Optimisation

    Dominance Optimisation

    Yes

    YesYes

    Neighbour listOptimisation

    MissingNeighbour

    Yes

    Call Drop Failure Analysis Process

    SHO Failed

    Investigatepossible

    Node B orRNC problem

    No

    ISHO Failed

    No

    ISHO FailureAnalysis

    B

    Yes

    SHO FailureAnalysis

    No

    A

    Call Drop Failure Analysis Process (SHO Analysis)

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    Call Drop Failure Analysis Process (SHO Analysis)

    DL Active Set Updatereceived

    Yes

    SC Clash

    UE Tx Power Max

    Fix SC Clash

    CPICH Optimisation

    Uplink InterferenceLoad

    Optimisation/ExternalInterferer

    Link Unbalanced

    Yes

    Yes

    Yes

    Yes

    No

    No

    No

    Yes

    Inter RNC HOCheck Iur

    Yes

    Congestion on target cellLoad

    Optimisation

    No

    Yes

    NoCheck neighbour definition parameters

    Check RF Levels

    NoDL Tx Power Max

    No

    Yes

    Start

    C

    D

    Drop call failuresRF issue A

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    p

    RF drops mostly due to poor dominance or

    interference

    Poor coverage could lead to ISHO,although poor dominance or interference

    can cause ISHO to fail.

    Rapid field drop can cause drop due to

    coverage

    Poor dominance or interference can cause

    Compressed Mode (CM) to start even if

    RSCP is still good.

    In CM UE transmits with higher power

    (more interference) and spends less time

    on 3G (less accurate measurement

    reporting)

    Poor dominance or interference can lead

    to Active Set update failures andeventually to drop call. Poor dominancecauses Active Setupdate failures

    A

    Drop call failuresRF issue A

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    p

    DL synchronisation is lost ->

    UE has stopped transmitting

    TrChAgg and DL

    DPCCH BER high

    A

    Drop call failuresRF issue A

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    p

    Transport ChannelBER. Btw UERNC (MAC layer)

    Sometimes DPCCH BER (btw UENodeB) can be a better indicator of

    what's happening to the dedicatedchannel than the CPICH EcNo, inparticular in the case that power controlmay not be tracking well.

    Fairly goodCPICH PilotEcNo

    A

    Drop call failuresSystem issue NodeB B

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    p y

    Sudden drop to idle, no disconnect messaging

    Site malfunctions to be checked

    In the example below site had faulty unit (WTR)

    Drop to IDLE

    B

    Drop call failuresSystem issue RNC B

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    Sudden RRCConnection Release

    DPCCH BER CC Disconnect due to

    DL RRC Connection

    Release No response to UL

    Measurement Reports

    In the example site had no

    alarms, good RF & BER

    Not able to add SC265 to

    Active Set, next call on thesame cell => no failure.

    Difficult to troubleshoot if

    the failure does not

    happen systematically =>

    follow up in the next weeks

    drive / do a separate drivetest in the area

    Drop call failures (SC conflict) C

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    Sudden drop to idle mode

    (no disconnect

    messaging) Cause of the failure:

    overshooting site and SC

    reuse

    Short term solution to add

    overshooting neighbour in

    ADJS definitions

    Cell ABC, SC258

    Transportchannel BLER

    100%

    C

    Drop Call - Uplink Interference D

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    UL interference from the SIB7message

    D

    Drop CallLink Balance D

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    UL & DL Power Control commands can help

    indicating problems in link balance.

    PC frequency is 1500 Hz, thus ideally the sum of

    PC commands to increase or decrease power is1500

    E.g. if the sum of UL PC commands is < 1500,

    this would indicate UE is starting to loose

    synchronization

    in Compressed Mode there is less PC

    commands, UE spends time on 2G

    UE RX power control

    message: DL reception

    weak -> UE is ordering

    WBTS to increase power.

    Sum of UL PC commands

    < 1500, UE not receiving

    all the PC commands.

    Drop call failuresSystem issue RNC or Node B ?

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    CC Disconnect due to DL RRC Connection Release is just aconsequence of failure which can be due to different reasons

    From UE point of view L3-messaging does not identify the point of failuredistinctly

    Node B or RNC failure? => Suspect Node B first, then RNC

    Rule out Node B failures Check the site performance from OMC counters (Iub, Servlev, SHO, etc) and that site iscarrying traffic

    PrxNoise, receive link parameters, alarms

    SCreuse

    UE performance ?

    Identified causes for Active Set Update failure

    Deaf sites (PrxNoise)

    Faulty HW

    SC-reuse

    Drive Test AnalysisReporting Levels

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    Optimiser

    Very High Level KPIs that give ausers perception of the network(Network KPI)

    KPIs that provide an Engineeringview of network performance e.gCSSR, CDR, OCSR, SHOperformance. (KPIs required foreach optimisers area)

    Highly detailed KPIs that give adetailed picture of networkperformance at an Engineering

    level and allow root cause analysis

    Regional OptimisationManager

    Senior

    Management

    Processing Drive Data to provide the information required at thebottom level means that the higher level information can be easilyextracted

    The different reporting levels may want to see KPIs based ondifferent cuts of the data (e.g. raw or end user)

    KPI reporting

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    Non-genuine failures to be removed from the raw KPIs

    Call Completion

    Call SetUp Success Rate 97.5% 97.9%

    Call Drop Rate 1.3% 0.3%

    Overall Call Success Rate 96.2% 97.6%Call Connection time

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    Weekly KPI trends (non-genuine failures should be excluded)

    All Routes

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    wk4

    1

    wk42

    wk43

    wk4

    4

    wk45

    wk46

    wk47

    wk48

    wk49

    wk50

    wk5

    1

    wk52

    wk02

    0

    100

    200

    300

    400

    500

    600

    700

    800

    Call SetUp Success RateCall Drop Rate

    Overall Call Success Rate

    Time on 3G

    Time on 2G

    Call Attempts

    KPI reportingN d B f il h t ( ll t f il & d )

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    Node B failure chart (call setup failure & drops)

    Cumulative number of failures that occurred per site over time

    If the UE is spending only a small percentage of time on 3G problems may not

    be identified.

    CELL_C

    Cell_ACell_D

    CELL_B

    Node B failure examples: CELL_A

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    Long history of failures (over weeks 46, 47, 02)

    Call Setup failure scenarios:

    CC Disconnect after CC Call Proceeding

    CM Service Abort after CM service Request

    3rdsector showing low average PrxNoise108 dBm Commissioning data

    (feeder loss) was found incorrect.

    After this site was still failing, not carrying traffic.

    Alarm 7750 failure in WCDMA BTS O&M Connection. COCO rebuilt (27.1.05)

    NodeB failure examples: CELL_B

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    Failures only on week 49

    No response to RRC Connection Request

    No alarms

    At WBTS: MHA parameters ok

    At RNC: MHA=0, cable loss = 3 dB (DPCCH init pwr)

    PrxNoise checked OK, OMC statistics showed the site carried traffic during the

    drive. No failures in the following weeks drives

    NodeB failure examples: CELL_C

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    Failures over weeks 44, 45, 49, 50

    No response to RRC Connection Request most frequent failure, also one caseof sudden drop to idle.

    Test calls were made, the counters were not incremented during the test.

    Protocol analyser proved no activity in Iub. The counters were incremented only

    after site reset.

    Alarm WSMA RR-bus error The site had faulty WTR, incorrect feeder loss in the commissioning file.

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