drive real business results with iiot adoption · 2019. 10. 11. · drive real business results...
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DRIVE REAL BUSINESS RESULTS WITH IIOT ADOPTIONWILLIAM LEET, SR. PRODUCT MARKETING SPECIALIST, THE CONNECTED DISTRIBUTION CENTERHONEYWELL INTELLIGRATED
October 11, 2019
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PRESENTER
William LeetSr. Product Marketing Specialist — The Connected Distribution CenterHoneywell Intelligrated (since March 11, 2019)
Responsibilities: support customers with leveraging IIoT technologies for digital transformation for distribution center, material handling and warehouse industries
Experience: six years in the building automation and energy management industry working with smart buildings, and two years in the industrial automation industry helping design industry 4.0-enabled machines
Education: mechanical engineering,
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When I’m not working:road cycling/racing, backpacking,mountain biking, motorcycling
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OBJECTIVES
1. Setting a strategic vision and actionable goals2. Strategy and process for successful adoption3. Best practices for IIoT adoption
• Recognizing and planning to overcome IIoT implementation barriers• Organizing and aligning a successful IIoT innovation team• Start small and “prove it” before scaling
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The Connected Distribution Center
UNDERSTANDING THE FINANCIAL IMPACTS OF IIOT
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BASIC IIOT ARCHITECTURE
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Location A
Asset 1 Asset 2 Asset 3
Location B
Asset 1 Asset 2 Asset 3
Analytics
Visualization
Improvements
Storage
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ASSET HEALTH & PREDICTIVE MAINTENANCE
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Performance
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POLL #1
This statement best describes my level of IIoT adoption.
a) Currently, I don’t have an IIoT initiative.
b) I have an IIoT initiative, but no strategic plan or well-defined goals.
c) I have a clearly defined three- to five-year IIoT plan.
d) I have successfully executed against my IIoT plan and demonstrated positive measured results.
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WHAT ARE CEOS SAYING ABOUT DIGITAL TRANSFORMATION?BUSINESS SENIOR LEADERSHIP’S ADOPTION OF IIOT
A majority of business leaders say digital transformation is a priority, but few define any strategic vision or actionable goals.
% of respondents who “agreed” or “strongly agreed”53
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20
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STRATEGY – Digital is a leadership priority.
RESOURCES – We have sufficiently skilled resources.
EXECUTION – Digital strategy is translated to specific initiatives.
We have a strategy for how digital will enable competition.
% of respondents who “agreed” or “strongly agreed”
% of respondents who “agreed” or “strongly agreed”
% of respondents who “agreed” or “strongly agreed”
Source: McKinsey analysis 2016
% of respondents who “agreed” or “strongly agreed”
Predictive analytics listed as #1 potential to create competitive advantage by 2019 MHI survey participants
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CUSTOMER BARRIERS, PER MHI 2019 STUDY
9The Connected Distribution Center
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INNOVATION PROCESS
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Awareness Trial Works/Doesn’t Work ??? Profit!
Awareness Greater Awareness Evaluation Let Market
Mature Evaluation Further Evaluation ???
350 IoT services
No differentiation
Evolving offerings
Emerging vendors
Market buzz No success metricNo measurable progress
No clear visionNo achievable milestoneNot time-bound
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POLL #2
I would best describe our IoT adoption as:a) Eager, but seeing limited results (hare)b) Slow to embrace change (tortoise) c) Balancedd) Nonexistent
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INNOVATION PROCESS — “HORTISE” APPROACH
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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INNOVATION PROCESS — AWARENESS
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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CUSTOMER BARRIERS, PER MHI 2019 STUDY
14The Connected Distribution Center
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THE CONNECTED DISTRIBUTION CENTER TRIAL TIMELINE
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Mobilize and deployCloud connectivityKick-offTwo-hour trainingDefine user typesSend log-insSet alarming rules
Day 1Weekly consultationsCustomization of softwareEvaluation of user engagementActionable insights assigned
30 days30-day reviewEstablish baseline KPIsBi-weekly consultationsCustomization continuesEvaluation of user engagementReview corrective actionsNew actionable insights assigned
60 days30-day reviewBi-weekly consultations continueCustomization continuesEvaluation of user engagementReview corrective actionsNew actionable insights assigned
90 daysMeet with key stakeholdersReview findingsBenchmark resultsEvaluate gapsQuantify benefitsDecision
Review
Pay hardware costs Plan phased approach to scale
Action plan addresses shortcomings
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INNOVATION PROCESS — TEAM
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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CUSTOMER BARRIERS, PER MHI 2019 STUDY
19The Connected Distribution Center
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POLL #3
How many people are included in my IIoT team initiative?a) 1b) 2–3c) 4–6d) 7–10e) 10+
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CHOOSE A TEAM
Members of an innovation team:
Visionary: someone with a clear direction on how and where to innovate
Motivator/Coach: someone with the capacity to engage others
Executor: someone with the ability and resources to actually affect change
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“66% include external vendors on their IoT planning team” — Forbes Insights
The Connected Distribution Center
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GENERATIONAL DIFFERENCES
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PROJECT TEAM
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Software Developers
Salesperson
IT SupportTech Support
Visionary
Data Scientists
Coach/Mentor
Executors
Adoption Coach
Customer Innovation Team
Customer
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INNOVATION PROCESS — EVALUATION
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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CUSTOMER BARRIERS, PER MHI 2019 STUDY
25The Connected Distribution Center
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WHAT BUSINESS RESULTS CAN WE EXPECT?
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A properly functioning predictive maintenance program can provide a savings of 8% to 12% over a program utilizing preventive maintenance alone.
Depending on a facility’s reliance on reactive maintenance and material condition, it could easily recognize savings opportunities exceeding 30%to 40%.
Average savings from a functional predictive maintenance programReturn on investment 10 times Reduction in maintenance costs 25% to 30% Elimination of breakdowns 70% to 75% Reduction in downtime 35% to 45% Increase in production 20% to 25%
Source: US DOE - Operations & Maintenance Best Practices 2010
The Connected Distribution Center
DEFINE HOW THE IOT WILL CREATE VALUELEADERS IN IOT ADOPTION WERE 75 PERCENT MORE LIKELY TO CITE THE PREPARATION OF A STRONG BUSINESS CASE AS A KEY SUCCESS FACTOR FOR THEIR IOT PROGRAMS.
WITHOUT SUCH A VISION OR VALUE METRICS, COMPANIES WILL FIND IT DIFFICULT TO TIE THEIR IOT PROGRAMS TO THEIR BUSINESS STRATEGIES, DISRUPT OBSOLETE PROCESSES, AND MEASURE PROGRESS TOWARD IMPLEMENTATION.
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EVALUATION
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Modeling impacts to the business
Total Benefits
Cost Avoidance (Risk)
Lost Productivity
Recovery Costs
Materials
Labor
Third Party Services
Downtime Labor Costs
Reduce Inventory
Inventory Carrying Cost
Inventory Spend
Total Inventory
Intangible Costs
Brand Loyalty(On-time Delivery)
Reporting and Manual Data
Collection
Lack of Innovation
Worker Stress
Continuous Improvement(Productivity)
Preventative Maintenance
Spend
Materials
Labor
Third Party Services
Increased Profit
Throughput
Operational Benefits
(Reduce Touches)
Bad GapReduction
No-readReduction
JamReduction
MistrackReduction
The Connected Distribution Center
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EVALUATION
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Align benefits with key stakeholders
Is there anyone missing from your team?
E,
F,
G,
H,
A,
B
C
D
Financial Outcomes
The Connected Distribution Center
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EVALUATE: PRELIMINARY FINANCIAL OUTCOMES
$(200,000)
$(150,000)
$(100,000)
$(50,000)
$-
$50,000
$100,000
$150,000
0 1 2 3 4 5 6 7 8 9 10 11 12
DO
LLAR
S
MONTHS
Cash Flow
Cost Avoidance
Productivity Improvement
Subsciption
Installation
$(400,000)
$(200,000)
$-
$200,000
$400,000
$600,000
$800,000
$1,000,000
0 1 2 3 4 5 6 7 8 9 10 11 12
DO
LLAR
S
MONTHS
Net Present Value
Bad Gap Reduction, $64,386.00 No-Read Reduction,
$71,540.00 Jam Reduction,
$2,384.67
Mistrack Reduction, $80,000.00
Lost Margin, $1,146,600.00
Lost Productivity, $97,240.00
Recovery Costs, $12,369.84
Intangible Costs, $4.00
Annual Inventory Costs, $1,500.00
Improvement Areas
Results After One YearInvestment $287,900.00 Net Benefit $1,163,353.76 IRR 33%NPV $875,453.76
Results After Three YearsInvestment $547,900.00 Net Benefit $3,955,402.77 IRR 34%NPV $3,407,502.77
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SMART GOALS
SpecificNeed to clearly set scope of your objective, what will be accomplished, who is involved, and why this is important
MeasurableNeed to be able to track progress, failure or success
AchievableNeed to be within reason and understand sensitivities
RelevantDo you have alignment?
Time-boundIdentify yearly, monthly and daily activities to set up long-term goal success
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INNOVATION PROCESS — START SMALL
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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START SMALL AND PROVE VALUE
• Start with an achievable project• Define return• Test technology• Organize and build out your team
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PICK A “SMALL” THAT IS BIG ENOUGH TO SUCCEED
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SCOPE: SORTATION — CRITICAL PATH
Main Merge
InductionSorter
Recirculation
Critical Path EquipmentMerge motors Scanners/scales Ambient conditions
Includes any motors for the recirculation lane (attached with the monitored sortation system) and associated power transfer components such as: meter belts, staging belts, vertical transfer belts, spurs and merge main beds. Takeaway belts for the recirculation lane are attached with the monitored sortation system.
Includes any scanners, dimensioners and scales attached to the monitored sortation system.
Includes sensors on all monitored control panels described above and a single sensor to monitor conditions of the occupied space inside the building.
Monitoring: vibration, temperature, run status, product counts and I/O cycle counts
Monitoring: read and error rates Monitoring: temperature/humidity
Induction motors SortersIncludes any motors from the exit of monitored sortation system merge to the start of the monitored sortation system.
Includes any sorter motors. If the system has subsequent sorter systems, it will also include any motors interconnecting the sorters.
Monitoring: vibration, temperature, run status, product counts and I/O cycle counts
Monitoring: vibration, temperature, run status, product counts, I/O cycles, key performance indicators and power consumption
Recirculation motors Control panelsIncludes any conveyor motors along the recirculation loop from the exit of the sortation system along the path to the entrance of the same sortation system. Not all systems will have a recirculation loop.
Includes control panels but limited to any control panel associated with the sortation system control and the main sortation system merge.
Monitoring: vibration, temperature, run status Monitoring: power consumption
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INNOVATION PROCESS — PROVE IT
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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Was it successful? Or did it just feel successful?
PROVE IT
Measurable results
Indirect results
Review challenges
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LESSONS FROM BUILDING ENERGY
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VIBRATION ANALYSIS USE CASE
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Increase in vibration detected Inspection requested Inspection uncovered a misaligned gearbox Issue corrected with no long-term damage
Gearbox realignment
Drive belt replaced
!Change detected
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VELOCITY ACCELERATION
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EVALUATION
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Threshold for Project Success
Hidden Benefits
Traditional Project
New Technology
Visible Benefits
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INNOVATION PROCESS — REINVEST
Prove Value
Reinvest
AwarenessChoose a Team
Evaluation
Start Small
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REINVESTOnce value is proven, the process can be iterated to scale the benefits or expand to additional features.
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0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36
DO
LLAR
S
MONTHS
Net Present Value
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REPEAT PROCESS TO SCALE BENEFITS
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Location A
Asset 1 Asset 2 Asset 3
Location C
Asset 1 Asset 2
Location B
Asset 1 Asset 2 Asset 3
Future Locations
Asset 1 Asset 2 Asset 3
Location D
Asset 1 Asset 2 New Asset
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BEST PRACTICES FOR IOT ADOPTION
1. Solve a problem that someone cares about.
2. Plan conservatively.
3. Fix outdated processes and policies.
4. Partner for success.
5. Augment your capabilities with outside resources.
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6. Address resistance to change.
7. Define extended project success and goals.
8. Drive shared ownership and accountability.
9. Establish a learning culture.
10.Be flexible and adapt.
Source: Strategy of Things – Best Practices for IoT Projects
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QUESTIONS?
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