Employee Related Expense
Mainframe
Open Systems
Storage
Staff
Applications
Consumer Lending
Credit Card Services
Consumer Banking
Mortgage Lending
Commercial Banking
Custody
Investment Banking
Treasury Operations
Wealth Mamagement
Internal, Administration, & Shared Services
Consumer Lending
Credit Card Services
Consumer Banking
Hardware Related Expense
Software Related Expense
Network Telecomm-unication Expenses
Materials and Supplies
Travel and Related
Expenses
Training and Development
Indirect Cost
Mortgage Lending
Commercial Banking
Custody
Investment Banking
Treasury Operations
Wealth Mamagement
Internal, Administration, & Shared Services
COST POOL
CO
ST
PO
OL
CA
TE
GO
RIE
S
RESOURCE DATA CATEGORIES
USAGE (TRANSACTION
ACTIVITY)USERS’ UNITS OF
MEASURE
COST POOL / RESOURCE DATA=
COST PER BILLABLE UNIT
COST PER BILLABLE UNIT X
TRANSACTION ACTIVITY=
COST OF USAGE
COST OF USAGE/
USER’S UNIT(S) OF MEASURE
=COST PER UNIT OF
MEASURE
DESIGN DELIVERABLES AT WORK; ITCC COST MODEL
I.T. RESOURCE COSTING
USER’S GROSS USAGE COST (CHARGEBACK)
USER-DEFINED UNIT COST
DESIGN DELIVERABLES AT
WORK
ITCC IMPLEMENTATION PROCESS STEP 3
RESOURCE DATA CAPTURE PROCESS; ITCC IMPLEMENTATION PROCESS STEP 2
ITCC IMPLEMENTATION PROCESS STEP 2