West LondonPathways Delivery Model
Introduction to Reed In PartnershipOur History
In 1998, we were the first private company to deliver part of the Government's New Deal programme and since then Reed in Partnership has worked with 7,500 employers to help 80,000 people make the transition from welfare to work.
During the past decade, we have worked with over 159,000 of the hardest to help customers in the most deprived areas of Britain, including over 3,000 claiming incapacity benefits.
The Pathways Delivery Team
Senior Ops ManagerOperations ManagerBusiness ManagerPartnership ManagerAccount Manager
Personal AdvisersWork PsychologistsSpecialist Advisors (Tutors)Specialist Advisors (CMP)Recruitment Managers
Front Line Staff
Support Staff
Pathways Delivery Model
Stage 1 - Engagement
Stage 2 - Diagnostics and Orientation
Stage 3 - Employability and Personal Development
Stage 4 - Placement and In-work Support
Stage 1 – Initial Engagement
Volunteer
Referral from JCP
Referral from Partner
Initial Engagement
Stage 1 – Initial Engagement•Initial phone call/welcome pack •Effective design of premises
•Accessibility through Pathways On-line Portal
Pathways On-line Portal
Login Page
Dashboard of DiagnosticsFuture goalsOccupational InterestsCharacteristicsUnderlying MotivesSkills and Abilities
Home PageChris Melvin IntroCustomer CharterCompany DetailsGeneral Information
Local InformationContact DetailsOffice AddressMaps & DirectionsLocal Transport
Useful LinksNational: Such as LearnDirect, WorkTrain,SureStart and CAB
Local: Such as skills Brokers, City StrategiesServices and Partners.
Useful InformationRinP Services and Training Work SectorsBenefits InformationCase StudiesTop Tips – CV’s, Interviews etc
Useful ToolsBOC Self AssessmentCBT Guidance PagesOn-Line TrainingRinP Jobs Listing/Database
Stage 2 - Orientation & Diagnostics
1st Provider Work Focused Interview
(WFI)and Diagnosis
Condition Management
Including CBT
Orientation and Menu Selection
External Referral
Ongoing Work Focused Interviews (WFI) and Action
Planning
FTA
EM-POWER Action Planning
EngageMotivatePersonal Awareness WFIOptions WFIWork Orientation WFIEmployment Options WFIRetention & Support WFI
Condition Management Programme
In-House Specialist Advisers (CMP)
Meets Clinical Governance standards
Specialist Advisers (CMP) will manage ~80% of individual problems in-house, using support from Work Psychologists where needed
Referral to specialist sub-contractors for more difficult cases and specialist conditions
For example: refer complex mental health or physical problems to Priory
Initial Diagnostic ProcessCondition specific health diagnostics
Individual Goal Setting and Action PlanningWork-focused, personal and health related
goals
Personalised Programme of InterventionsAdvice and guidance
Cognitive Behavioural Therapy (CBT) techniques
Education through workshopsPain management interventions
Partners (Priory)
Return to mainstream provisionCase conference with customer and Specialist
Adviser (CMP)
Monitoring and reviewReview distance travelled
Mainstream programmeWork Focused Interviews
with Specialist Adviser
Condition Management
Stage 3 -Personal Development and Employability
Journey Essentials Motivate 1-1 Coaching
Employment Match
RoutewayVolunteering , Work trials , Job tasters
Vocational Training
Employability & Personal Development Suite
Employment Focused Job Search
Stage 4 – Job Placement and In-work Support
Job Placement
In-work Support
Sustained Employment
Career Progression
Summary• Empowerment of the customer is central to our
delivery model• Personal Adviser works with the customer to
choose the right support • Personal Adviser is the point of contact from
initial diagnostics through to intensive in-work support
• Additional support from Specialist Advisers (CMP), Specialist Advisers (Tutors) and Work Psychologists
• Employer demand-led services to match customers to employers needs
• We recognise that working in partnership with others is the only way to guarantee success
Contact DetailsPartnership enquiries :