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Voice and Collaboration
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.2
Why Voice and Collaboration?
• Key Trends
Business Challenges to Adoption
• How AT&T Addresses These
Voice and Collaboration Journey
• Solutions for Each Step
AGENDA
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
TDM to IP
Migration
Up to 50%
savings combining
voice and data
Deployments
of Hosted VoIP
DOUBLE by 2021
Changing
workforce
On-Premises
to Hosted
Dispersed
Workforce
Voice becoming part
of a broader
collaboration suite
Voice-Centric
to Collaboration
Source: Enterprises Leverage VoIP and Collaboration to Transform Business, A Custom Technology Adoption Profile
Commissioned By AT&T | June 2016, Forrester
3
Market Drivers
© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Security and
Privacy
ComplexityPerformance /
Reliability
Lack of
Internal Skills
Cost of
Deployment1
Source: Enterprises Leverage VoIP and Collaboration to Transform Business, A Custom Technology Adoption Profile Commissioned By AT&T | June 2016, Forrester1Source: Cloud UC&C: SMB Benefits and Concerns, an IDC white paper sponsored by AT&T | July 2016
Business Challenges: What businesses are saying
4© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Presentation title here—edit on Slide Master
© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property
and/or AT&T affiliated companies. All other marks are the property of their respective owners.
ApplicationPerformance
& Security
Award WinningGlobal Network
PricingFlexibility
Single Point ofAccountability
FlexibleDeployment
Options
AT&TUC
The AT&T Advantage
5
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Solutions that bring people together
6
Conferencing
Immersive Video
Mobile Devices
IM/Presence Voice/Video
Team Collaboration
Contact Center
Voice and
Collaboration
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Charting a path forward
7
Dedicated Hybrid Hosted
On Premises Hosted
AT&T AT&T AT&T
On Premises & As-a-Service
As-a-Service(multi-tenant)
• Customer-owned
• Maintenance
- AT&T
- Customer
• Design and Consultation
• Technology Planning
• Procurement and Logistics
• Customer-owned or leased
• Environment:
- Dedicated AT&T
- Customer IDC-hosted
• Flexible combination:
- All consumption models
• Services support:
- Integration and management
• AT&T owned
- Shared infrastructure
• Billed:
- Per seat
- Per month
• Installation
• Service Integration
• Remote/Inventory Management
• Field Maintenance
• Reverse Logistics
• Asset Disposal/Wiping
UC
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Transitioning to IP Solutions
8
Consolidate voice and data to
ensure business resiliency
and scalability
Connect with analog, digital &
certified IP PBXs on premises
Take your business to the next
level with TDM to IP
Migration
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Transformation integrates networks while leveraging current investment
9
LAN
PBX
AT&T VoIP
Network
PSTN
Internet
ADILD T1PRIs
End Office
Tandem
LAN
Internet
PBX
Public
Telephone
Network
Multiple voice circuits
Multiple data circuits
Hosted VoIP
Before Option 2: Hosted Solution
LANPBX
AT&T VoIP
Network
PSTN
Internet
IP Flexible Reach
ADI 30 meg Ethernet
One AT&T IP Flexible Reach Voice and Data
IP Integrated access circuit.
Option 1: Session Initiated Protocol
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Hosted Collaboration
10
Reduced complexity, rev up
productivity with a cloud-hosted
PBX
Identify and connect with
available resources
Meet near real time with almost
anyone, anyplace
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Hosted voice and collaboration
11
IP phones
IP PBX server
LAN switch
Router gatewayPeripheral servers
(voice, mail, presence, FMC…)
IP/MPLSNetwork
Soft phones
Customer maintained equipment and software IP PBX, IP Transport
Before After
Provider maintained equipment and software hosted applications
Presence
Chat / IM
Audio, Web, Video
Conferencing
Telephone
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Conferencing: Video, Web, Audio
12
Meet Virtually AnywhereEasy to connect via virtually
any device, any location,
any medium
Open and flexible
environment can work
across multiple platforms
Near real time collaboration
Integrated audio, web, online
meeting rooms
and telepresence
Centralized management
and control
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Conferencing
13
AudioConferencing
Single mode conferencing
Location/device limited
Before After
Multimode, pervasive conferencing
Nearly any device, any location
Audio, Web, Video ,
Immersive
Conferencing
VideoConferencing
TelePresence
WebConferencing
Centralized Control
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Better performance and control
Reduction in on-premise hardware
while leveraging existing.
Improved data delivery and call quality
Reduced telecom expenses by up to
50%
Reduced complexity and improved
productivity
© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property
and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Recap: What you can expect from an AT&T Voice and Collaboration Solution
14
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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and
service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.