voice and collaboration · of hosted voip double by 2021 changing workforce on-premises to hosted...

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© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners. Voice and Collaboration

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Page 1: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Voice and Collaboration

Page 2: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.2

Why Voice and Collaboration?

• Key Trends

Business Challenges to Adoption

• How AT&T Addresses These

Voice and Collaboration Journey

• Solutions for Each Step

AGENDA

Page 3: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

TDM to IP

Migration

Up to 50%

savings combining

voice and data

Deployments

of Hosted VoIP

DOUBLE by 2021

Changing

workforce

On-Premises

to Hosted

Dispersed

Workforce

Voice becoming part

of a broader

collaboration suite

Voice-Centric

to Collaboration

Source: Enterprises Leverage VoIP and Collaboration to Transform Business, A Custom Technology Adoption Profile

Commissioned By AT&T | June 2016, Forrester

3

Market Drivers

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Page 4: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Security and

Privacy

ComplexityPerformance /

Reliability

Lack of

Internal Skills

Cost of

Deployment1

Source: Enterprises Leverage VoIP and Collaboration to Transform Business, A Custom Technology Adoption Profile Commissioned By AT&T | June 2016, Forrester1Source: Cloud UC&C: SMB Benefits and Concerns, an IDC white paper sponsored by AT&T | July 2016

Business Challenges: What businesses are saying

4© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Page 5: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property

and/or AT&T affiliated companies. All other marks are the property of their respective owners.

ApplicationPerformance

& Security

Award WinningGlobal Network

PricingFlexibility

Single Point ofAccountability

FlexibleDeployment

Options

AT&TUC

The AT&T Advantage

5

Page 6: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Solutions that bring people together

6

Conferencing

Immersive Video

Mobile Devices

IM/Presence Voice/Video

Team Collaboration

Contact Center

Voice and

Collaboration

Page 7: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Charting a path forward

7

Dedicated Hybrid Hosted

On Premises Hosted

AT&T AT&T AT&T

On Premises & As-a-Service

As-a-Service(multi-tenant)

• Customer-owned

• Maintenance

- AT&T

- Customer

• Design and Consultation

• Technology Planning

• Procurement and Logistics

• Customer-owned or leased

• Environment:

- Dedicated AT&T

- Customer IDC-hosted

• Flexible combination:

- All consumption models

• Services support:

- Integration and management

• AT&T owned

- Shared infrastructure

• Billed:

- Per seat

- Per month

• Installation

• Service Integration

• Remote/Inventory Management

• Field Maintenance

• Reverse Logistics

• Asset Disposal/Wiping

UC

Page 8: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Transitioning to IP Solutions

8

Consolidate voice and data to

ensure business resiliency

and scalability

Connect with analog, digital &

certified IP PBXs on premises

Take your business to the next

level with TDM to IP

Migration

Page 9: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Transformation integrates networks while leveraging current investment

9

LAN

PBX

AT&T VoIP

Network

PSTN

Internet

ADILD T1PRIs

End Office

Tandem

LAN

Internet

PBX

Public

Telephone

Network

Multiple voice circuits

Multiple data circuits

Hosted VoIP

Before Option 2: Hosted Solution

LANPBX

AT&T VoIP

Network

PSTN

Internet

IP Flexible Reach

ADI 30 meg Ethernet

One AT&T IP Flexible Reach Voice and Data

IP Integrated access circuit.

Option 1: Session Initiated Protocol

Page 10: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Hosted Collaboration

10

Reduced complexity, rev up

productivity with a cloud-hosted

PBX

Identify and connect with

available resources

Meet near real time with almost

anyone, anyplace

Page 11: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Hosted voice and collaboration

11

IP phones

IP PBX server

LAN switch

Router gatewayPeripheral servers

(voice, mail, presence, FMC…)

IP/MPLSNetwork

Soft phones

Customer maintained equipment and software IP PBX, IP Transport

Before After

Provider maintained equipment and software hosted applications

Presence

Chat / IM

Audio, Web, Video

Conferencing

Telephone

Page 12: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Conferencing: Video, Web, Audio

12

Meet Virtually AnywhereEasy to connect via virtually

any device, any location,

any medium

Open and flexible

environment can work

across multiple platforms

Near real time collaboration

Integrated audio, web, online

meeting rooms

and telepresence

Centralized management

and control

Page 13: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Conferencing

13

AudioConferencing

Single mode conferencing

Location/device limited

Before After

Multimode, pervasive conferencing

Nearly any device, any location

Audio, Web, Video ,

Immersive

Conferencing

VideoConferencing

TelePresence

WebConferencing

Centralized Control

Page 14: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Better performance and control

Reduction in on-premise hardware

while leveraging existing.

Improved data delivery and call quality

Reduced telecom expenses by up to

50%

Reduced complexity and improved

productivity

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and service marks of AT&T Intellectual Property

and/or AT&T affiliated companies. All other marks are the property of their respective owners.

Recap: What you can expect from an AT&T Voice and Collaboration Solution

14

Page 15: Voice and Collaboration · of Hosted VoIP DOUBLE by 2021 Changing workforce On-Premises to Hosted Dispersed Workforce Voice becoming part of a broader collaboration suite Voice-Centric

Presentation title here—edit on Slide Master

© 2017 AT&T Intellectual Property. All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks and

service marks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.