Traffic Incident Management Operational Services
Viki Watson, Principal Advisor (Incident Management)
• Traffic Management Centres • ITS Devices & STREAMS• 131940 phone service• Other Information sources
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• Traffic Response Units• Quick Clearance Services • Emergency Call-Out (RAMC)• Managed Motorways• Incident Response Satellite Depots• Planned Incidents (MUTCD)
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Footage supplied courtesy of RACQ
Video to be inserted here!
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Site Management
Normal Traffic
Inner Cordon
Outer CordonCall Out
End of Traffic
• 131940 (web and phone)• Variable Message Signs• Variable Speed Limit Signs/Lane Use Mgmt• SMS• Major Incident Reports
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Traveller Information
Current Initiatives
• TIMS Effectiveness audit to inform future planning
• CCTV Standard & Strategy
• Roadworker Safety• Breakdown Safety
Strategy- Glovebox Guide- Yellow Ribbon Road
Safety Week
• EVP
Learnings from Previous Trials
HVRU
CCTV on TRU
Key Messages
• Relationships• Roles and responsibilities• Resources and location• Communication• Cooperation• Duty of care to TMR officers, rescuers
and road users
