Towards OnePortsoken
Provider and officer workshop13th January
Agenda
• Recap and refresh on the EIR• Aims and objectives of OnePortsoken• Developing the model• Action planning
What did we find out?
• Very little churn, little change, increasing deprivation for the vulnerable
• 25% not living on the estates – where are they? Who are they?
• Different experience of estate services (Guinness vs CoLC)
• Developing challenges for ageing population, overcrowding, welfare reform, vulnerable residents
Some trends
Employment by Occupation
0%
20%
40%
60%
80%
100%
Por
tsok
en
City
of
Lond
on
Lond
on
Eng
land
Por
tsok
en
City
of
Lond
on
Lond
on
Eng
land
2001 2011
Area
Pe
rce
nta
ge
Elementary Occupations
Process, Plant and Machine Operatives
Sales and Customer Service Occupations
Caring, Leisure and Other ServiceOccupations
Skilled Trades Occupations
Administrative and Secretarial Occupations
Associate Professional and TechnicalOccupations
Professional Occupations
Managers, Directors and Senior Officials
Working well
Lots including
• City Advice • Health worker• Befriending• Children’s Centre
Issues
• Lots of engagement – little coordination• Too many referral points and not enough use
of some services• Residents too passive and reliant on CoLC to
provide solutions• A tale of two estates….
Agreed priorities
Priority 1 – A coordinated approach for the commissioning and delivery of services across the ward by bringing the services, providers and facilities together under a ‘One Portsoken’ umbrella.
Priority 2 – Making better use of the assets and facilities in the ward, using those assets that are
underused but more appropriate for some activities. Providing a central coordination role for activities taking place across the five community buildings (see 4.1), and the promotion of activities taking place in the ward.
Priority 3 - The development of a health education strategy targeting those residents and city workers
that are most vulnerable, such as the elderly and young people, who can be difficult to access. Types of services should include mental health, substance misuse, sexual health and tackling obesity.
Priority 4 – To continue investing in community initiatives that help to maintain a sense of community
on both estates, as well as helping to build some capacity so that residents can become more empowered and independent.
Priority 5 – To put in place a coordinated service that brings City Advice and Adult Learning together to
help residents manage their benefits and budgets. Provide dedicated support to help manage claims online and training to help individuals use the internet, understand the language (where needed) and have help with budgeting and money management.
Priority 6 – To put in place a targeted employment and skills programme to continue to provide access to employment support, as well as upskilling programmes towards better paid employment and career opportunities.
Recommendations
• Six recommendations adopted in full– Central coordination and management of activities in
the five assets– Development of a provider and residents forum to
provide a single voice– Extension of health worker service – Adult learning tying in with IAG to bring together
advice and capacity building at the same time– Improve income for residents through better
employment and training interventions
What are we trying to do?
• Create a step-change in the ward – do we want to be in the same place in the next ten years?
• Prepare the community for the future – help them become resilient
• Build community cohesion and capacity – bridging gap between age, gender, race
• Create ownership of the community by the community
• Using Time Credits and other resources to encourgae participation
ONE PORTSOKEN
Shaping services andsecuring investment
City of London and partners
External
Ensure services are designed and led by residents
Getting the best value for the community through planning
gain and developments
Commissioning and procurement – getting the best
deal for residents
Access external funding to fund gaps and
support community development
Holding providers to account and helping to join services
and residents together better
Holding providers to account and helping to join services
and residents together better
Holding providers to account and helping to join services
and residents together better
Ensure services are designed and led by residents
Getting the best value for the community through planning
gain and developments
Ensure services are designed and led by residents
Getting the best deal for residents through
commissioning and procurement
Getting the best deal for the community through planning
gain and developments
Ensure services are designed and led by residents
Holding providers to account and helping to join services
residents and workers together better
Access external funding to fund gaps and
support community development
Holding providers to account and helping to join services
and residents together better
Holding providers to account and helping to join services
and residents together better
Access external funding to fund gaps and
support community development
Holding providers to account and helping to join services
and residents together better
Bridging the gap betweenresidents, local workers and
businesses
Coordination of events for the community and recruitment of local
volunteers
Access external funding to fund gaps and
support community development
The ‘go to’ forum for consultation, research and
insights about the area
2014 2015/2016
Towards One Portsoken – a possible journey
Spice Credits - rewarding involvement
Get going Get formal Get more things done
2014/2015
Build capacity and provide support
Aldgate consultation New commissioning PHCC reviewKey events
Activities:
•Events and meetings•Involve community•Use assets•Recruit volunteers•Reach other residents•Establish shadow forum
Activities:•Formalise forum (charity/CIC/Ltd by)•Develop trustees•Form working groups to advise CoLC•Direct consultations and reviews•Oversee commissioning•Explore funding opportunities
Activities:
•Review service performance•Develop non CoLC initiatives•Review PHCC and options•Physical developments (Aldgateand Goodman’s Yard)•Secure funding from BIG and Other funders•Future development
Portsoken – a year on
• Are the issues and needs the same?– If there have been changes – what are they?– What impact might they have?– Do they support/conflict with priorities?
What do we want from providers?
• Involvement – design and governance of the forum with residents and others
• Access to people you support – promotion of OnePortsoken
• Coordination of marketing and promotional activity to residents/businesses
Principles for involvement
• Membership, frequency, terms of reference, reporting and accountability
• How do we resolve potential conflicts of interest?
• What would be good outcomes for both providers and people we support?
• What are your ‘asks’?