The Troublesome ClientHow to Make Challenging Relationships More SuccessfulA Second Wind Premium Learning Event
What we’ll cover in this webinar:Understanding the problem client
✤ How and why client/agency problems develop
✤ The ideal client
✤ The troublesome client types
- Motivations- Effective response
Agency/Client procedural issues✤ Factors that breed/feed problems✤ Intervention/prevention
H‹e’s a peek at the 13 types of ¥µμbles−e clients we’ll be reviewing.
(How many do you recognize?)
The RAM - “Right, ambitious, and mean.”
The C»‹nican“I’m in control here.”
The Oct»us - Tentacles reach in every direction
The P±itician“I just couldn’t agree more.”
The OOD (offic‹ of the day)
A bad idea well executed is better than no execution at all.
The Artist - “I feel your pain.”
C‰nac the Magnificent
“I’ll know it when I see it.”
The Utility Play‹Taking one for the team.
The Free AgentJust a stop along the way.
Sleepy, Grumpy... The Needful Client
The Chaotic Client - The proverbial loose cannon
M‰co P±oChampions projects of high
personal interest.
The Club - Client decisions are heavily influenced by peer pressure.
To regist‹ f› The Trµμbles−e Client please visit:
www.secondwindonline.com
