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The Journey to RFID
February 2016
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Planning for the Future
HOW
Develop the best practise RFID processes across the group
business environment.
Apply best practices to the Merchandise Visibility Solution within the Group environment
Measure the benefits on Inventory Management, Sales ,
online fulfilment & replenishment
WHAT
Implement RFID merchandise visibility solution to further enhance our customers shopping experience
Provide improved operational visibility
Enabling us to more efficiently identify items which need to be replenished on the sales floor
WHY
Seeking to find a Inventory Management system to
enable item level tracking of merchandise from the BOH
to the Sales floor
Increase sales revenue
Reducing the Risk of Loss
Increasing Stock Accuracy.
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Why?
• Improve inventory accuracy as we count 3x per year.
• With the recent implementation of Click & Collect & Ship from store, we’re confident that improved stock accuracy with RFID will increase fulfilment and the customer experience.
• Supplement our replenishment process by identifying stock on hand but not on floor.
• Multi Brand Group having a consistent approach to inventory management across the group-Topshop, Glue Stores and Trend Imports.
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How - RFID Metrics to be Measured
• Sales Uplift
• Accuracy of PI vs. RFID SKU Level benchmark of 18% improved SOH Inaccuracy
• Labour Savings reduced in replenishment
• Out – of- Stock rate (%) by category – snapshot and trend
• Aged stock report
• Frozen Inventory
• Online fulfilment from Store
• Stocktake savings
• ATV & Conversion
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How – Operational Process
• Analyse current business process
• Engage all elements of the business
• RFID process to be part of the existing store processes or have a
minimal change on existing process for the POC
• The findings from the POC will help us improve overall operational
process, in readiness for roll out.
Planning & Requirements
Site Survey & Configuration
Testing & Pilot
Deployment
Rollout Planning
Pilot Full Chain
Rollout
Project Management
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Process
Stock received in store
RFID label applied instead of regular
barcode
Areas defined i.e.. BOH, Shopfloor,
Offsite
Stock scanned between locations
Replen reports generated linked to
POS
Regular Cycle Counts &
Stocktakes
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MENSWEAR – % Out Of Shelf
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DEUS – % Out Of Shelf
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Sales Contribution Improved for Men's by 5.3%
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40% of stock is “pre-retailed” within 5 days
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Save time
Increase productivity
Reduce costs
Increase engagement
Create more
effective processes
5% Stocktake error rate
Accurate Replen
Reduce phone
calls and emails
Increased compliance
Real time Inventory Reporting
Save overall costs = Lower Shrink
Remove need for
RGIS
Operate to budget
Sales increase
Positive work environment
Promotion of
company culture
and values
Overall Benefits
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THANK YOU