The Future of Money:
What’s in Your Digital Wallet?
Tuesday, April 30, 2013
09:30 AM - 10:30 AM
The Beverly Hilton, Los Angeles
Digital wallet: the new era of money
E-commerce
Online
banking
Smartphone
Smart card
and more…
Sources: The Economist, Wikipedia.
Collections have become more electronic – less check,
more debit card
Distribution of the number of noncash payments, U.S.
Source: Federal Reserve Board.
Debit card26%
Credit card23%
ACH15%
Prepaid4%
Checkspaid32%
2006
Debit card35%
Credit card20%ACH
18%
Prepaid5%
Checkspaid22%
2009
Note: ACH stands for Automated Clearing House.
The expected dominant payment methods in the world in 2013
Source: ATM Marketplace and ATMIA.
0
5
10
15
20
25
Chip-stripedebit
Mag-stripedebit
Cash Chip-stripecredit
Mag-stripecredit
Mobile Online Prepaid
Percentof respondents
Technology advancement has paved the way for digital wallet
Number of Internet users
(per 100 people)
Number of mobile cellular subscriptions
(per 100 people)
Source: World Bank WDI.
2000: 7
2011: 33
2000: 12
2011: 86
Online banking increased worldwide Percentage of internet users who accessed online banking websites
Source: comScore.
0
5
10
15
20
25
30
35
40
45
50
World North America Europe Latin America Asia Pacific Middle East-Africa
Percent
April 2011April 2012
Dramatic growth of smartphone users accessing bank
accounts
Europe, July 2011-July 2012
Source: comScore.
0
20
40
60
80
100
120
U.K. France Spain Germany Italy
Percent of growth
U.S. online Cyber Monday spending kept increasing
Source: comScore.
0
200
400
600
800
1,000
1,200
1,400
1,600
2005 2006 2007 2008 2009 2010 2011 2012
US$ millions
Security has been the major concern with using a digital wallet
Percentage of respondents in the U.S. who had concern
Source: comScore.
0 5 10 15 20 25 30 35 40 45 50
Worried about being charged a fee
Privacy
Limited opportunity to use by retailer
Difficult to use, understand/hassle to set up
Not enough details/info
Not useful for me/won't use it
No concern
Security/safety/theft/loss of phone
Percent of respondents
Need to increase the awareness of digital wallet
Percentage of respondents in the U.S. who were aware of digital wallet
Source: comScore.
0
10
20
30
40
50
60
70
80
PayPal Google Wallet
MasterCard PayPass
Wallet
Square Wallet
V.me by Visa
ISIS Lemon Wallet
LevelUp
Percent of respondents
Slides from Mark Lavelle
Session Title: Future of Money—What’s In Your Digital Wallet?
Mark Lavelle
SVP Strategy & Business Development
PayPal
Digital Wallets Are Already Powering Global Commerce
And Must Connect Consumers and Merchants Across All the
Devices That Matter To Them Today…
Source: ComScore
…And Those Devices That May Matter To Them In The Future
Smartphones Are Where PayPal is Seeing Digital Wallet
Behavior Evolving The Fastest
Digital Wallets Will Have More In Them: More Payments Instruments,
More Capabilities, and Will Be Central to Consumers’ Daily Lives
And Watch For Developers To Play A Key Role in The Future
Evolution of Money and Digital Wallets
Thank You
