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  • The Future of Money:

    What’s in Your Digital Wallet?

    Tuesday, April 30, 2013

    09:30 AM - 10:30 AM

    The Beverly Hilton, Los Angeles

  • Digital wallet: the new era of money

    E-commerce

    Online

    banking

    Smartphone

    Smart card

    and more…

    Sources: The Economist, Wikipedia.

  • Collections have become more electronic – less check,

    more debit card

    Distribution of the number of noncash payments, U.S.

    Source: Federal Reserve Board.

    Debit card 26%

    Credit card 23%

    ACH 15%

    Prepaid 4%

    Checks paid 32%

    2006

    Debit card 35%

    Credit card 20%ACH

    18%

    Prepaid 5%

    Checks paid 22%

    2009

    Note: ACH stands for Automated Clearing House.

  • The expected dominant payment methods in the world in 2013

    Source: ATM Marketplace and ATMIA.

    0

    5

    10

    15

    20

    25

    Chip-stripe debit

    Mag-stripe debit

    Cash Chip-stripe credit

    Mag-stripe credit

    Mobile Online Prepaid

    Percentof respondents

  • Technology advancement has paved the way for digital wallet

    Number of Internet users

    (per 100 people)

    Number of mobile cellular subscriptions

    (per 100 people)

    Source: World Bank WDI.

    2000: 7

    2011: 33

    2000: 12

    2011: 86

  • Online banking increased worldwide Percentage of internet users who accessed online banking websites

    Source: comScore.

    0

    5

    10

    15

    20

    25

    30

    35

    40

    45

    50

    World North America Europe Latin America Asia Pacific Middle East- Africa

    Percent

    April 2011 April 2012

  • Dramatic growth of smartphone users accessing bank

    accounts

    Europe, July 2011-July 2012

    Source: comScore.

    0

    20

    40

    60

    80

    100

    120

    U.K. France Spain Germany Italy

    Percent of growth

  • U.S. online Cyber Monday spending kept increasing

    Source: comScore.

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    2005 2006 2007 2008 2009 2010 2011 2012

    US$ millions

  • Security has been the major concern with using a digital wallet

    Percentage of respondents in the U.S. who had concern

    Source: comScore.

    0 5 10 15 20 25 30 35 40 45 50

    Worried about being charged a fee

    Privacy

    Limited opportunity to use by retailer

    Difficult to use, understand/hassle to set up

    Not enough details/info

    Not useful for me/won't use it

    No concern

    Security/safety/theft/loss of phone

    Percent of respondents

  • Need to increase the awareness of digital wallet

    Percentage of respondents in the U.S. who were aware of digital wallet

    Source: comScore.

    0

    10

    20

    30

    40

    50

    60

    70

    80

    PayPal Google Wallet

    MasterCard PayPass

    Wallet

    Square Wallet

    V.me by Visa

    ISIS Lemon Wallet

    LevelUp

    Percent of respondents

  • Slides from Mark Lavelle

  • Session Title: Future of Money—What’s In Your Digital Wallet?

    Mark Lavelle

    SVP Strategy & Business Development

    PayPal

  • Digital Wallets Are Already Powering Global Commerce

  • And Must Connect Consumers and Merchants Across All the

    Devices That Matter To Them Today…

    Source: ComScore

  • …And Those Devices That May Matter To Them In The Future

  • Smartphones Are Where PayPal is Seeing Digital Wallet

    Behavior Evolving The Fastest

  • Digital Wallets Will Have More In Them: More Payments Instruments,

    More Capabilities, and Will Be Central to Consumers’ Daily Lives

  • And Watch For Developers To Play A Key Role in The Future

    Evolution of Money and Digital Wallets

  • Thank You

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