New Technologies: Where is the Web Headed
and How to Keep Up
Presented by Virtual Options Coaching & Training
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
Housekeeping
* Expectations * Introductions * Immersion * Agenda * Digital Handouts * Favorite Useful Sites
Trends & Technology
Trend #1 Social Media becomes an integral part of customer service • 51% of respondents used
social media to communicate with businesses
• 78% expected this form of communication to become dominant
Trend #2 Mobile software is booming • 43% of US mobile phone
owners had a smartphone as of October 2011
• Consumers are beginning to demand applications that give them the same functionality that they expect on their home computers
• Smartphone applications first, the desktop programs follow
Trend #3 Increased use of social check-in platforms and GPS • FourSquare • Gowalla • Yelp • Google Latitude • Facebook Places • Geocaching
http://www.geocaching.com/
Trend #4 Business to business conversations become more personal • Businesses are talking to
each other through their established social media outlets
Trend #5 Viral content adopted and encouraged by corporations
Social Media Sites
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
* Instagram is a photo-sharing app that makes it easy for anyone with an iPhone to snap a photo, apply a filter and share it with friends on Instagram and other networks, including Facebook, Twitter, Flickr and Tumblr. The filters offer an added sense of creativity and “color correction” — perfect for amateur photographers.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
* Save web articles as PDF for reading later. * Joliprint is a web and mobile app that
saves web pages as PDF for reading later. Turn full pages into clean PDF with one click, including title, text, images, author, category, no ads, no navigation menu.
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
Tout.com
• 15-second video status updates • 1 Click to record with Smartphone • 1 Click to instantly push to friends (SMS),
family, Twitter or Facebook • Find and follow friends - and watch their
Touts as they happen
Knowem.com
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
* Create visually compelling clips and quotes of web content that are easily embedded in blog posts, email, forums, and websites. It allows anyone to come up with cool clips and format quotes that can be embedded on your blog or website.
Curate.us
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
* Create visually compelling clips and quotes of web content that are easily embedded in blog posts, email, forums, and websites. * Discover new experiences based on your
interests and budget. * Ideal for your desktop or Travel Blog.
Wanderfly.com
© 2012 Virtual Options LLC Proprietary Information All Rights Reserved
Hyperalerts.com
• Email reports of posts and comments on a Facebook Page.
• Have as many subscriptions as you want.
• Get alerts within minutes, or a digest every hour, day, week or month.
• The alert goes directly to your email address.
Online - Handout
What is Next?
How to Move Forward from
here..
www.Facebook.com/virtualoptions
Questions??