Transcript

SAP for Utilities

Smart Grid business Platform

Rupendra Bhatnagar

Director Utilities

[email protected]

© 2010 SAP AG. All rights reserved. / Page 3

Agenda

1. Smart Grid as a Mega Trend

2. A Data-Centric View of the Smart Grid

3. Smart Grid Solutions by SAP

Smart Grid Asset Life cycle Management

Smart Grid Distribution & Retail

Smart Grid Analytics and reporting

Sustainable Business Operations

4. The Experience Factor

© 2010 SAP AG. All rights reserved. / Page 4

A Mega Trend is Changing the Industry

“Smart Grid” plus…

© 2010 SAP AG. All rights reserved. / Page 5

More and New Data is Made Available through

Smart Grid

AMI

AMI

AMI

Distribution

Lines

Key

Data Source

Radio

Antenna

Plug-In

Charging StationCommercial

Customer

Industrial

CustomerPlug-In

VehiclePhotovoltaic

Home Area

Network

Terminal

Substation

High Voltage

Transmission

Solar Power

Plant FieldWind Farm Fossil Fuel

Power Plant

SAP for Utilities

Electricity

Storage

Low Voltage

Distribution

Lines

Distributed

Generation

Communication/

Data Layers

Retail

Substation

Distribution

Generation

Transmission

Pro-sumer

AMI

© 2010 SAP AG. All rights reserved. / Page 6

Smart Grid Stack

Business and Operational systems

• SAP ERP, CRM & Billing

• DMS, GIS, OMS, DRMS, SCADA, PLC, DCS

• Analytics , Dashboard & Reporting

Data Management

• Data collections, routing, security & head-end systems

• Data federation and historian

• CIM for utilities utilization

Communications

• Network infrastructure (Wired & Wireless)

• Sensors & Devices

• Telecommunication systems

Grid Components (HW & SW)

• Transmission & Distribution infrastructure

• Substations (circuit breakers, voltage regulators, protection, XFMRs)

• Meters, RTUs , PLCs…

© 2010 SAP AG. All rights reserved. / Page 7

Generation

Build and run renewable energy plants

Reduced MTTR leads to reduction in maintenance costs

Control of maintenance spend

Transmission

Improved asset efficiency and performance

Plan resource hours and material requirements

are representative of job requirements

Reduce work backlog and increase grid availability

Distribution

Reduce cost for meter reading

Reduce cost for customer service

Improved outage management

Improved asset efficiency and performance

Retail

Billing on real data not on estimates

Offer new products using profile data

Improved outage management

Improved handling of bill inquiries

Manage and market Energy Efficiency and Demand Response programs

Offer and manage contracts for renewable energy, e-Mobility, energy

storage, etc.

Analyze consumption data, sales information, etc. for superior planning

Smart Grid Processes –

Support by SAP Smart Grid Business Platform

Enterprise

Asset Mgmt

Energy

Capital Mgmt

CRM

& BillingCustomer

Financial Mgmt

SCADAGIS

DRMS

OMS

Distribution

AutomationMDUS

EMS

© 2010 SAP AG. All rights reserved. / Page 8

Agenda

1. Smart Grid as a Mega Trend

2. A Data-Centric View of the Smart Grid

3. Smart Grid Solutions by SAP

Smart Grid Asset Life cycle Management

Smart Grid Distribution & Retail

Smart Grid Analytics and reporting

Sustainable Business Operations

4. The Experience Factor

© 2010 SAP AG. All rights reserved. / Page 9

Generation & Renewable Smart Energy

Processes - Business Scenarios

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids

Process Affected Business Scenarios

plant

engineering &

construction

strategic

portfolio

management

Project

planning &

scoping

Project

execution

Document

management

CAD

integration

Plant

Operations

EH&S

management

Reliability

Centered

Maintenance

Real time

control

integration

Energy

management

system

Emission

management

Shift

log

and

report

Plant

Maintenance

Preventive

and

corrective

Inspection Plant

systems

integration

Mobile work

order

Resource

Management

Dispatching

and

scheduling

Work and

service order

execution

Mobile

integration

Inventory

Management

Sourcing &

procurement

of goods &

services

Warehouse

management

Spare parts

management

Available from SAP

Enhancements planned from SAP

Partner Solution already integrated

Integration in project

© 2010 SAP AG. All rights reserved. / Page 10

Transmission Smart Grid Processes -

Business Scenarios

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids

Process Affected Business Scenarios

Grid

Engineering &

Construction

Strategic

portfolio

management

Project

planning &

scoping

Project

execution

Document

management

CAD

integration

Grid Network

& Comm.

Electronic

licenses

management

Electronic

software

delivery

Upgrade and

release

planning

Software

maintenance

distribution

Software

Security

management

Grid

Operations

Safety and

compliance

Reliability

Centered

Maintenance

DMS

integration

Real time

control &

network

integration

OMS

integration

Grid

Maintenance

Preventive

and corrective

Inspection GIS

integration

Mobile work

order

Resource

Management

Dispatching &

scheduling

Work and

service order

execution

Mobile

integration

Procurement

& Inventory

Management

Sourcing &

procurement

of goods &

services

Warehouse

management

Spare parts

management Available from SAP

Enhancements planned from SAP

Partner Solution already integrated

Integration in project

© 2010 SAP AG. All rights reserved. / Page 11

Distribution Smart Grid Processes –

Business Scenarios requiring Enhancements

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids

Process Affected Business Scenarios

Roll out Smart

Meters

Grid Maint. and

Operations

GIS Integration Roll out Mgmt.

Reduce Meter

Reading cost

Grid Maint. and

Operations

AMI Integration MDUS

Reduce

Service cost

Grid Maint. and

Operations

AMI Integration MDUS GIS Integration

Enhanced

Outage Mgmt

Grid Maint. and

Operations

AMI Integration MDUS GIS Integration OMS

Integration

Demand

Response

DR Mgmt.

System

AMI Integration MDUS DR Event

Mgmt.

Improve Asset

efficiency

Grid Maint. and

Operations

AMI Integration MDUS GIS Integration

Available from SAP

Enhancements planned from SAP

Partner Solution already integrated

Integration in project

© 2010 SAP AG. All rights reserved. / Page 12

Retail Smart Grid Processes –

Business Scenarios requiring Enhancements

M.

SA

NC

HE

Z, 2006,

‘Quelle

: E

uro

pean T

echnolo

gy

Pla

tform

Sm

art

Grids

Process Affected Business Scenarios

No estimated

bill

MDUS AMI

Integration

Billing of

Energy and

Services

Offer new

products

Marketing &

Campaign

Mgmt.

Selling of

Energy and

Services

Customer

Service

Interval

Energy Data

Mgmt.

Billing of

Energy and

Services

Invoicing Content

Management

Improved Bill

Inquiry

Customer

Service

AMI

Integration

MDUS

Enhanced

Outage Mgmt.

Customer

Service

AMI

Integration

MDUS Grid Maint.

and

Operations

GIS

Integration

OMS

Integration

Remote Dis-

/Reconnection

Customer

Service

Collections

Mgmt.

AMI

Integration

MDUS Grid Maint.

and

Operations

Demand Side

Management

DSM

Program

Mgmt.

Marketing &

Campaign

Mgmt.

Selling of

Energy and

Services

Multi Chan.

Customer

Comm.

DR Event

Mgmt.

AMI

Integration

MDUS

E-Mobility,

Renewables

Contract

Mgmt.

Selling of

Energy and

Services

Billing of

Energy and

Services

Invoicing and

Content

Mgmt.

Available from SAP

Enhancements planned from SAP

Partner Solution already integrated

Integration in project

© 2010 SAP AG. All rights reserved. / Page 13

SAP Smart Meter Roll Out

SAP Differentiators

SAP Solution

Provide all relevant information in a

unified environment

Provide sophisticated planning tools

and workflows to reduce resource effort

and improve planning reliability

Allow complex planning activities in

GIS environment

Integration: Seamlessly integrate all relevant data and processes across functional

boundaries on a single platform

The right information: Flexible toolset for execution and verification of smart meter

mass rollout

Always up-to-date: Real-time data availability in online and offline scenarios

SAP

Smart

Meter

Rollout

District Planning and

Resource Assignment

Order Creation and

Customer Information

Issue Tracking and

Replanning

© 2010 SAP AG. All rights reserved. / Page 14

Customer Service

Management

Metered Data

Management

Meter Data

Administration

Processing

Request for

Disconnection

Sourcing and

Procurement

Measurement

Data

Aggregation

End-to-end Smart Meter process integration

guarantees energy efficiency

Increased energy efficiency requires connected processes across departments and

guarantees an individualized product offering and risk mitigation for compliance

Management

of Metered &

Energy Data

Distribution

of Metered &

Energy Data

Managing Energy Supply Products

Customer Service

Measurement Data Management

Energy Management

Meter Operation Services

Meter Operations

Meter & Device

Management

Selling of

Energy

Supply

Products

Billing-Rel.

Device &

Measurement

Data Mgmt

© 2010 SAP AG. All rights reserved. / Page 15 15

The Demand Side Management Lifecycle

Source: ASUG DSM Influence Council

Program Targeting(new & existing Programs) Gather Customer Information Grow Program-Adoption Approval Process

Program Strategy Legislation Corporate Initiatives

Monitoring and Reporting Budgeting Forecasting Goals Dashboard Customer Feedback on Demand Program Performance Analytics Program Evaluation Ongoing Analysis - Reapportioning One View of the Customer Various Reporting Auditing (Internal & External)

Program Enrollment & Delivery Eligibility (Proof of Qualification) Execution / Enrollment Equipment Requirements Equipment Verification Fulfillment (i.e. Loans and Rebates) Exception Handling

Program Decommissioning Rate changes Device Disposition

3rd party Integration

Customer Notification

Lead/Opportunity Mgmt Pipeline Tracking Quotation Management

Program Creation/Revision Define Program Goals Define Terms and Program

Eligibility Program Proposal and Approval

Program Simulation – Pilot

Full-Scale implementation

© 2010 SAP AG. All rights reserved. / Page 16

Possible Industry Portfolio

Align BAS Initiatives across Key Themes

Meter Operations Retail Services & CustomersTransmission & DistributionSuppliers & Power Generation

Human Capital Mgmt – Succession Planning

Planning (LT Capital - BPC for Utilities)

Plant Life Cycle and Resource Mgmt Energy Capital & Grid Lifecycle Mgmt Grid Lifecycle & Metering Operations Billing, Selling and Customer Financials

Asset Optimization - Generation

Environment & Sustainability (Corp Resp. – carbon impact, emissions, etc)

Enterprise

Next Generation Health & Safety

Customer Programs (DSM, Conservation, Acq. & Retention, Self Svc Portal)

Cost to Serve (C2S) - Profitability

GRC Scorecard

Meter to Cash (Rev. Assurance)

Smart Grid – Distr. Grid Reliability

Human Capital Mgmt – Workforce Analytics (Call Center/Field Ops correlation)

Smart Grid – Meter Ops

Smart Grid – Planning (Grid Mgmt)

© 2010 SAP AG. All rights reserved. / Page 17

Packaged Analytic Applications

Accelerate Time-to-Value While Reducing Cost and Complexity

Custom

Analytic Solutions

Packaged

Analytic Applications

Components Horizontal software toolsPackaged, purpose-built software,

industry-specific IP and deployment

Time-to-Value Months Weeks

Cost/Risk High and Variable Low and Predictable

Best Practices LimitedLeveraged industry best practices

Support Self-support requiredProfessionally maintained and

supported by vendor

“The demand will continue to grow for packaged analytic applications that provide

not only the required functionality, but also best practices and deployment expertise”- Gartner 1/10

© 2010 SAP AG. All rights reserved. / Page 18

Circuit Health

© 2010 SAP AG. All rights reserved. / Page 19

Reliability - What-If modeling

© 2010 SAP AG. All rights reserved. / Page 20

Agenda

1. Smart Grid as a Mega Trend

2. A Data-Centric View of the Smart Grid

3. Smart Grid Solutions by SAP

Smart Grid Asset Life cycle Management

Smart Grid Distribution & Retail

Smart Grid Analytics and reporting

Sustainable Business Operations

4. The Experience Factor

Customers and Consulting Partners

SAP Carbon Impact: Comprehensive Carbon and

Sustainability Management Solution

Product

Assessments

GHG

Inventory

Management

Supply Chain

Footprint

Assess

Verification

and Reporting

BenchmarkingRole-Based

Dashboards

Spend

Optimization

Analyze

Reduction

Project

Analysis

Operations Module

Disclosure

Reports

Operational

Reporting

Offset

Management

Act

Goal Setting

Ad-hoc

Analysis

Business

Objects

Business

Intelligence

Tools

© SAP 2010 / Page 21

© 2010 SAP AG. All rights reserved. / Page 22

Agenda

1. Smart Grid as a Mega Trend

2. A Data-Centric View of the Smart Grid

3. Smart Grid Solutions by SAP

Smart Grid Asset Life cycle Management

Smart Grid Distribution & Retail

Smart Grid Analytics and reporting

Sustainable Business Operations

4. The Experience Factor

© 2010 SAP AG. All rights reserved. / Page 23

Market Relevancy through Collaboration

THE AMI@SAP Lighthouse Council Extended ACCU AMI Workgroup

© 2010 SAP AG. All rights reserved. / Page 24

The Smart Services Learning Center at

Consumers Energy

Wash Dry

16' 20' 12' 18' 12'

32'

30'

BackyardLiving

Room

Kitchen

Call Center Dispatch

Meter Stand

Meter StandServers

HAN

Laundry

Smart

Grid

Meter Display

Testing &

Evaluation

Work

Bench

Work

Bench PHEV

Smart Services

Learning Center

© 2010 SAP AG. All rights reserved. / Page 25

ASUG Influence Council for

Demand Side Management

Active: BC Hydro, Consumers Energy, IID, PG&E, SCE, SDG&E, SMUD,

Snohomish

New: TPU, Iberdrola (Energy East), PPL (E.On US), Bluebonnet, Allegheny

(FirstEnergy)

Monitoring Progress: City of Palo Alto, CPS Energy, FPL, Hydro One, NYPA,

PSEG

Timeline till today

Oct 2008 –

Palo Alto meeting to

gain consensus on

functional

requirements

Early 2009 –

Utilities prioritized functional

requirements defined

scenarios and business

processes for DSM/EE

Mid 2009 –

Utilities defined and

prioritized use cases

across scenarios

Late 2009/Early 2010 –

SAP analyzed use cases

and developed high-level

specification of DSM

solution

Late 2010 –

Use cases for

Demand Response

and Event

Management

© 2010 SAP AG. All rights reserved. / Page 26

SAP contribution to EU and US Smart Grid &

Energy Efficiency Initiatives

European Commission

German Government

E-Energy Program

European Smart

Metering Industry

Group

BDI The Voice of

German Industry

ETP (European Technology

Platform) Smart Grids

Source: U.S. Department of Energy

© 2010 SAP AG. All rights reserved. / Page 27

SAP Research – Smart Grid & Energy

Efficiency Projects

Project Project Scope Partners

MeRegio Development of an E-Energy marketplace as a coordination tool in

decentralized (distribution) networks. Certification of energy efficient regions.

SmartHouse/

SmartGrid

SmartHouses’ intelligent participation in a dynamic market-driven SmartGrid

enhances energy efficiency. Adaptive home appliances and distributed energy

sources coordinate operation via ICT.

e-mobility Billing & Vehicle-to-Grid Functionality. Implement real-world trial in Berlin

based on SAP solutions. Test and extend SAP portfolio for electric mobility at

scale. Invent vehicle-to-grid services as part of the smart grid.

Green Fleet Setting up an electrical car fleet infrastructure at SAP’s premises. Minimize

environmental impact of mobility. Maximize efficiency through optimized asset

management and fleet operations. Create a solution for management of

electric car fleets.

MeRegio

Mobil

Services for Electric Mobility. Integrate electric vehicles with MEREGIO

market place and service platform. Provide secure and privacy-preserving

services and applications. Field test for extended integration with smart grids

including power re-injection.

NOBEL Neighborhood Oriented Brokerage Electricity and monitoring system

(NOBEL).

Etra Investigation y Desarollo, University of Bonn,

SAP, Swedish Institute of Computer Science,

Suministros Especiales Alginetenses Coop,

Center for Research and Technology Hellas

ELVIRE Electric Vehicle Communication to Infrastructure, Road Services and

Electricity Supply – ELVIRE.

Continental, Renault, Better Place, Volkswagen,

CEA List, SAP, Motorola, ERPC GmbH,

Lindholmen Science Park, ATB, ENDESA,

Erasmus University College

MIRACLE Micro-Request-Based Aggregation, Forecasting and Scheduling of Energy

Demand, Supply and Distribution (MIRACLE).

SAP, TU Dresden, University of Aalborg, TNO,

INEA, Josef Stefan Institut, Centre for Renewable

Energy Sources, EnBW

© 2010 SAP AG. All rights reserved. / Page 28

Customer

Summary: SAP and the Smart Grid

Consumption &

Generation

T&D Network Communications

Smart

Appliances

Web 2.0

Consumer

Energy Storage

Phasor Measur.

Units

Distributed

Generation

Home-Area

Network

E-Mobility

Ad. Distribution

Mgmt Systems

Combined Heat

and Power

Provider Energy

Storage

Customer

Gateways

Active RFIDFACTSFlexible Alternating Current

Transmission System

AMI

Demand

Response

Broadband Ov.

Power Lines

Intelligent

Electr. Devices

Ad. Distribution

Protection

RF Networks

Process Data

Historians

Smart Grid AnalyticsHigh Performance

Analytics

Smart Grid Foundation BPM for EnergySOA

Energy

Efficiency

Meter Data

Management AMI@SAP

SAP Research

Activities

Prototype Phase / Use Cases

Netweaver SOA / BPM / PI

Demand Side Mgmt.

CRM social community integration

CIM-Driven Int.

Standards

CIM analysis project

Internet Self Services

© 2010 SAP AG. All rights reserved. / Page 29

Thank you!


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